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Sophia Luxury Suites

Hotel with spa services, steps from Santorini Caldera

Photo gallery for Sophia Luxury Suites

Efhari | Exclusive Suite with Outdoor Plunge Pool & Panoramic Caldera View
Crypt | Exclusive Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View | View from room
Front of property
Aurora | Superior Cave Suite with Outdoor Plunge Pool & Caldera View | Living room
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
Imerovigli, Santorini, Santorini Island, 84700
  • Place, Santorini Caldera
    ‪1 min walk‬
  • Place, Fira to Oia Walk
    ‪7 min walk‬
  • Place, Agios Nikolaos
    ‪12 min walk‬
  • Airport, Thira (JTR-Santorini National)
    ‪9 min drive‬

Room options

View all photos for Aurora | Superior Cave Suite with Outdoor Plunge Pool & Caldera View

Aurora | Superior Cave Suite with Outdoor Plunge Pool & Caldera View | Private pool

Aurora | Superior Cave Suite with Outdoor Plunge Pool & Caldera View

Highlights

Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
Separate bedroom
Private bathroom
Bathrobes
  • 28 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Enigma | Superior Cave Suite with Outdoor Plunge Pool & Caldera View

Enigma | Superior Cave Suite with Outdoor Plunge Pool & Caldera View | View from room

Enigma | Superior Cave Suite with Outdoor Plunge Pool & Caldera View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Character | Superior Cave Room with Indoor Plunge Pool

Character | Superior Cave Room with Indoor Plunge Pool | View from room

Character | Superior Cave Room with Indoor Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
Renovated in 2015
Private bathroom
Bathrobes
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Crypt | Exclusive Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

Crypt | Exclusive Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

Crypt | Exclusive Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 70 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Efhari | Exclusive Suite with Outdoor Plunge Pool & Panoramic Caldera View

Efhari | Exclusive Suite with Outdoor Plunge Pool & Panoramic Caldera View | Exterior

Efhari | Exclusive Suite with Outdoor Plunge Pool & Panoramic Caldera View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
Separate bedroom
Private bathroom
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aroma | Superior Cave Room with Outdoor Plunge Pool & Caldera View

Aroma | Superior Cave Room with Outdoor Plunge Pool & Caldera View

Aroma | Superior Cave Room with Outdoor Plunge Pool & Caldera View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Honeymoon Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

Superior Honeymoon Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

Superior Honeymoon Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Fridge
Separate bedroom
Private bathroom
  • 75 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 2 pax

Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 2 pax

Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 2 pax

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 3 pax

Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 3 pax

Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 3 pax

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Private bathroom
Bathrobes
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 4 pax

Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 4 pax

Helidonia | Superior Suite with Outdoor Plunge Pool & Caldera View ~ 4 pax

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Poet's Upper Floor Suite with Outdoor Mini Plunge Pool & Caldera View

Poet's Upper Floor Suite with Outdoor Mini Plunge Pool & Caldera View

Poet's Upper Floor Suite with Outdoor Mini Plunge Pool & Caldera View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
Private bathroom
Bathrobes
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Sophia Privilege - Imerovigli

Sophia Privilege - Imerovigli

Sophia Privilege - Imerovigli

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
2 bedrooms
Private bathroom
Bathrobes
Rainfall showerhead
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Aroma - Superior Cave Room with Outdoor Plunge Pool & Caldera View

  • Sleeps 2

Aurora - Superior Cave Suite with Outdoor Plunge Pool & Caldera View

  • Sleeps 3

Character - Superior Cave Room with Indoor Plunge Pool

  • Sleeps 2

View all photos for Crypt - Exclusive Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

Interior

Crypt - Exclusive Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

  • Sleeps 3

Efhari - Exclusive Suite with Outdoor Plunge Pool & Panoramic Caldera View

  • Sleeps 2

Enigma - Superior Cave Suite with Outdoor Plunge Pool & Caldera View

  • Sleeps 4

View all photos for Superior Honeymoon Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

Pool

Superior Honeymoon Cave Suite with Indoor & Outdoor Plunge Pool & Caldera View

  • Sleeps 2

Helidonia | Superior Suite With Outdoor Plunge Pool & Caldera View ~ 4 Pax

  • Sleeps 4

Helidonia | Superior Suite With Outdoor Plunge Pool & Caldera View ~ 3 Pax

  • Sleeps 3

Poet's Upper Floor Suite With Outdoor Mini Plunge Pool & Caldera View

  • Sleeps 3

Helidonia | Superior Suite With Outdoor Plunge Pool & Caldera View ~ 2 Pax

  • Sleeps 2

Sophia Privilege-Imerovigli

  • Sleeps 5

Sweet Sophie

  • Sleeps 2

About the area

Santorini

At Sophia Luxury Suites you'll be within steps of Santorini Caldera and Agios Georgios Chapel. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Added amenities include spa services and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this Santorini hotel include Oia Blue Dome Church Viewpoint and Oia Castle.

What's nearby

  • Santorini Caldera - 1 min walk - 0.1 km
  • Fira to Oia Walk - 7 min walk - 0.6 km
  • Agios Nikolaos - 12 min walk - 1.0 km
  • Museum of Prehistoric Thira - 3 min drive - 3.1 km
  • Plateia Theotokopoulou - 3 min drive - 3.1 km

Getting around

  • Thira (JTR-Santorini National) - 18 min drive

Restaurants

  • ‪Mama Lena - ‬3 min walk
  • ‪Onar - ‬14 min walk
  • ‪Pearl On The Cliff - ‬1 min walk
  • ‪Mama Thira - ‬17 min walk
  • ‪Why Not! Souvlaki - ‬15 min walk

About this property

Sophia Luxury Suites

Hotel with spa services, steps from Santorini Caldera
As a guest of Sophia Luxury Suites, you'll find spa services, a terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Sophia Luxury Suites also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this Santorini hotel.

  • 18 guestrooms or units
  • 3 buildings
  • Built in 2015
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Smoking in designated areas
Sophia Luxury Suites offers 18 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Fridges and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Similar properties

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Aqua Luxury Suites
  • Spa pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 215 reviews
The price is AU$360
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Couples/private dining

Things to do

  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Stereo
  • Wine tours

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No lift

More

  • 3 buildings
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 11 November and 31 March.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 11 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 1167Κ134K1097701

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Sophia Luxury Suites Hotel Santorini
Sophia Luxury Suites Hotel
Sophia Luxury Suites Santorini
Sophia Luxury Suites
Sophia Luxury Suites Hotel
Sophia Luxury Suites Santorini
Sophia Luxury Suites Hotel Santorini

Frequently asked questions

What is the cancellation policy at Sophia Luxury Suites?

Sophia Luxury Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Sophia Luxury Suites?

The closest beach to Sophia Luxury Suites is Kamari Beach (8.9 km).

Is there a spa on site at Sophia Luxury Suites?

There's no onsite spa, but this property does offer services like massages.

What makes Sophia Luxury Suites a romantic place to stay?

Couples spa treatments and winery tours, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Sophia Luxury Suites.

Is there a free airport shuttle available at Sophia Luxury Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Sophia Luxury Suites?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sophia Luxury Suites?

Furry friends are welcome at Sophia Luxury Suites, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Sophia Luxury Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 291 reviews
Rating 8 - Good. 43 out of 291 reviews
Rating 6 - Okay. 22 out of 291 reviews
Rating 4 - Poor. 12 out of 291 reviews
Rating 2 - Terrible. 17 out of 291 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lily

Travelled with group

Misleading

Misleading! The comparison to what was marketed; type of room, privacy from public wondering. (Although it’s on a Public walkway to restaurants, Skaros rock etc) feels like clients privacy is not respected. The last night, before check out, we had a gentleman who did not stay at Sophia. He aimlessly walked right into our suite claiming he was looking for restaurant? Clearly, the area is not marked Private! Administration staff is not as hospitable as they should be.
Stayed 8 nights in Sep 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel, we loved our room and it was in a good location. The one thing I'd suggest is, it was hard for us to find, it's not one location so there was a challenge with that and the breakfast service is nice in theory but often they forgot things or just gave us the wrong breakfast. I feel like a simpler breakfast menu would make it easier. The views were gorgeous though and we loved the private pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil Ferdinand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% recommend to anyone!! Well... at least someone who does not mind walking up and down a long flight of stairs. We were so happy we decided to stay in this hotel in Imerovigli - quiet and relaxing - far away from the crowded tourist areas of Oia and Fira. You can easily take a taxi to these places and still be able to go back and enjoy some serenity.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natasha Indera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Greece
Stayed 6 nights in Jul 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not get the poets house luxury suite!!

The pictures you have of the poets house luxury suit is not what was seen. The only great thing about this hotel was the view! The room service for food was horrible. We were served breakfast in a box cold, and oil seeping into the box it came in. The omelet was horrible cold and did not taste good. The breads were soggy wet. The pancakes were size like quarters. The only thing fresh was the juice box on. The shower was rusted, I questioned stepping into that shower. The Poet house room was very far from the rest of the Sophia luxury resort. I had to call the front desk for someone to come and clean the polar pool as it had dead carcass stuck to the rusted water jet. I spent one day in that pool. Third day we had to ask for towels. The beds were flat mattresses. That’s not luxury what I paid for. We had no rugs on the dirty floor. I do not recommend this place at all!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. I like the staff really helpful and super friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ladan

Travelled with partner
Liked: Cleanliness, staff & service
The room service wasn’t fully done and was surface level
Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and private with beautiful views
Stayed 4 nights in Aug 2025

6/10 Okay

Muhammad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Edison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Hoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of five stayed at the Sophia Luxury Suites and we loved it. The place looks just like all their promotional photos. The views of the caldera from the front door and personal pool are breathtaking. I highly commend their staff. They were so accommodating. They assisted with arranging transportation to and from the airport, taking our luggage up and down the many steps to our room, delivering a delicious breakfast daily, and really took care of us. Located in the quieter town of Imerovigli, it was not too far a walk from the capital Fira (30 minute walk).
Stayed 5 nights in Jul 2025

8/10 Good

Sophie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was magical, it’s a super simple place but the proximity to the river and beach was perfect & the gardens were great. The rooms were modern and well appointed inside and the team were so accommodating. The food is also excellent. Really loved it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in Imerovigli. The plunge pool was refreshing and views are amazing. Staff was helpful and easily reachable via WhatsApp. Breakfast was delivered every morning - we were able to make our choices via the hotel's app.
Stayed 3 nights in Jul 2025

8/10 Good

Warren, Leesburg

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Please note this property does not operate like a normal hotel. It would be more appropriate to think of the rooms as a loose collection of separate rental properties. We were 3 couples booked into 3 rooms and while 2 of the rooms were nice, the 3rd room was a serious disappointment, despite a very similar price tag. It was very small and had a poor layout. Who has a toilet without a door right inside the front door? To their credit, the "hotel" offered the 3rd couple very nice alternative accommodation, but in a town 20 minutes away. Despite the above disappointment, the other two rooms were really nice and we enjoyed our stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
While the location and view were undeniably spectacular, the overall hotel experience was extremely disappointing—especially considering this was meant to be our dream honeymoon. The photos on the website were misleading and did not reflect the actual condition of the room. The space was unclean, with visible stains on the sheets, a filthy sink, and an overwhelming amount of black mold in the bathroom, which triggered severe allergy reactions. The private pool, which we were told was heated, was ice cold and unusable. The outdoor hot tub barely functioned, with jets that only worked for 30–60 seconds at a time. Despite raising concerns, the front desk claimed they were fully booked and unable to assist due to the high season. Wi-Fi was down, preventing us from ordering the included breakfast, which forced us to spend extra out of pocket. On top of that, two cats entered our room through the window in the middle of the night—a window the staff insisted we keep open due to humidity and poor ventilation, since the air conditioning barely worked. We spent over $1200 for two nights expecting a luxurious, romantic experience but left feeling frustrated, uncomfortable, and deeply disappointed. I’m especially disheartened that Expedia would promote such a substandard property.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kevin, La Canada Flintridge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Sophia “Luxury” Suites expecting a premium experience in Santorini, but were met with poor communication, substandard accommodations, and shockingly rude service. From the start, the receptionist, Maria, was cold, dismissive, and visibly impatient. Other staff spoke no English, so we had to rely on Google Translate for even basic requests—a frustrating challenge at a hotel claiming to be high-end. The room, described as “luxury,” smelled of mildew, was not well cleaned, and lacked attention to detail. It fell far short of the standard expected at this price point. We tried to enjoy the sunset from the spa, which does offer a beautiful view, and ordered dinner. The steak was nearly impossible to chew—but we let it slide. No need to let a tough meal ruin a beautiful evening. Unfortunately, the spa water was cold. When we asked if it could be warmed, we were told it could only reach 25°C—with no explanation. Later, when the air turned colder, another staff member told us—via Google Translate—it wasn’t his responsibility. Wrapped in towels, we went to the office, only to be met with hostility. Maria kept interrupting and cited a vague website line about 27°C “for guest comfort.” If it’s cold, how is that comfortable? When we asked to speak with a manager, she became combative immediately and yelled over us. When we raised our voices just to be heard, Maria shouted “Get out!” and threatened to call the police—for simply asking for help. Never again
Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Stayed 8 nights in Jul 2025

10/10 Excellent

Ervin Geathers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience I would definitely recommend staying here. Great view of the sunset as well
Stayed 5 nights in Jul 2025

10/10 Excellent

Hanna

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it , clean and friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2025

8/10 Good

Nic

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice location with spectacular views. However, this is not a traditional hotel, there is no reception, no concierge, no staff on site. Breakfast was delivered to our room but the delivery times varied wildly from the requested times. I assume it's coming from somewhere offsite, the food was barely warm and the coffee was cold. The quantities were ridiculously large, we finished less than half of it every morning. Also worth noting that the room descriptions were very confusing - we were three couples that booked the exact same room type, except that the room descriptions included a "2 PAX", "3 PAX" and "4 PAX" notation. Each couple book a different one of these and while our 4 PAX room was spectacular and huge, the 2 PAX room was tiny with only one side of the bed having any walking space, and the toilet was right at the room entrance and had no door .
Stayed 2 nights in Jun 2025

2/10 Terrible

Sahar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property has extremely poor customer service and unacceptable room conditions. Our room had visible mold everywhere and a strong, overwhelming odor that made it impossible to stay in for even an hour. When we raised our concerns, management’s response was dismissive — stating, “This is Santorini, mold is everywhere.” Just be aware before booking.
Stayed 3 nights in Jun 2025

8/10 Good

thang

Travelled with family
Liked: Cleanliness, staff & service
This is our second time staying at this hotel and first time was amazing with breakfast being plentiful and good. This time not so much breakfast and bad. Noise from workers not so great as room was next to it
Stayed 2 nights in Jun 2025

10/10 Excellent

Indi, Bayonne

Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about Sophia Luxury Suites from their breakfasts to it's very central location. Here the bus stop is close (which is preferable for transportation through the island), stores, and a handful of restaurants. I am extremely satisfied with the choice of stay and would definitely recommend. Not to mention the view Sophia has to offer for those beautiful sunsets!
Stayed 5 nights in Jun 2025