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Katikies Santorini - The Leading Hotels Of The World

5.0 star property
Luxury hotel with 3 restaurants and 3 outdoor pools

Photo gallery for Katikies Santorini - The Leading Hotels Of The World

3 outdoor pools, pool umbrellas, pool loungers
Creator video - submitted by Savvy Escapes
Beach/ocean view
View from room
Ocean views, serves lunch, dinner and brunch

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service

Explore the area

View map
Oia, Santorini, Santorini Island, 847 02
  • Place, Santorini Caldera
    ‪1 min walk‬
  • Place, Oia Blue Dome Church Viewpoint
    ‪10 min walk‬
  • Place, Oia Castle
    ‪15 min walk‬
  • Airport, Thira (JTR-Santorini National)
    ‪22 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Jetted Tub

Premium bedding, minibar, in-room safe, individually decorated

Senior Suite, Jetted Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, Jetted Tub

Premium bedding, minibar, in-room safe, individually decorated

Honeymoon Suite, Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (Katikies)

Suite, Jetted Tub, Sea View (Katikies) | Business centre

Suite, Jetted Tub, Sea View (Katikies)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Private Pool (Master)

Suite, Private Pool (Master)

Suite, Private Pool (Master)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub

Beach/ocean view

Junior Suite, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite with Open Air Jetted Tub

Superior Suite with Open Air Jetted Tub

Superior Suite with Open Air Jetted Tub

Highlights

Furnished patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite With Jetted Tub

Interior

Junior Suite With Jetted Tub

  • Sleeps 2

View all photos for Honeymoon Suite With Plunge Pool

Premium bedding, minibar, in-room safe, individually decorated

Honeymoon Suite With Plunge Pool

  • Sleeps 3

View all photos for Master Suite

Pool

Master Suite

  • Sleeps 3

View all photos for Superior Suite With Open Air Jetted Tub

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite With Open Air Jetted Tub

  • Sleeps 3

View all photos for Honeymoon Suite With Open Air Jetted Tub

Bathroom

Honeymoon Suite With Open Air Jetted Tub

  • Sleeps 3

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 3

View all photos for Katikies Suite With Open Air Jetted Tub

Bathroom

Katikies Suite With Open Air Jetted Tub

  • Sleeps 3

View all photos for Senior With Jetted Tub

Premium bedding, minibar, in-room safe, individually decorated

Senior With Jetted Tub

  • Sleeps 2

View all photos for Superior Suite

Living area

Superior Suite

  • Sleeps 3

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About the area

Santorini

A luxury stay in Santorini awaits you at Katikies Santorini - The Leading Hotels Of The World, a recipient of the prestigious Travel & Leisure 500 award in 2021. Within steps you'll find Santorini Caldera and Oia Blue Dome Church Viewpoint within a 10-minute stroll. Highlights at this hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the hot tub and steam room. The fine-dining restaurant, Botrini's Santorini, serves Greek cuisine and is open for dinner. Upper Deck Lounge is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to boat tours. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free full breakfast is available daily between 8 AM and 11 AM. There's also free valet parking, along with the convenience of a cruise terminal shuttle. .Within a 30-minute drive of this 5-property class Santorini hotel, attractions include Oia Castle and Kamari Beach.

What's nearby

  • Santorini Caldera - 1 min walk - 0.1 km
  • Tramonto ad Oia - 9 min walk - 0.8 km
  • Oia Blue Dome Church Viewpoint - 10 min walk - 0.9 km
  • Oia Castle - 15 min walk - 1.2 km
  • Amoudi Bay - 18 min walk - 1.3 km

Getting around

  • Thira (JTR-Santorini National) - 20 min drive

Restaurants

  • ‪Piatsa Souvlaki - ‬7 min walk
  • ‪pitoGyros - ‬6 min walk
  • ‪Flora - ‬5 min walk
  • ‪Hungry Donkey - ‬6 min walk
  • ‪Σκίζα Cafe - ‬6 min walk

About this property

Katikies Santorini - The Leading Hotels Of The World

Luxury hotel with 3 restaurants and 3 outdoor pools
Katikies Santorini - The Leading Hotels Of The World offers its guests 3 outdoor swimming pools and a seasonal outdoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Katikies Santorini - The Leading Hotels Of The World. Free self parking and valet parking are available.

This 5-star Santorini hotel is smoke free.

  • 34 guestrooms or units
  • 3 dining venues
  • Built in 1987
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
Katikies Santorini - The Leading Hotels Of The World offers 34 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Katikies Santorini - The Leading Hotels Of The World is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 8 AM to 11 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Botrini's Santorini
  • Champagne Bar
  • Lower Deck Lounge
  • Upper Deck Lounge

Things to do

  • 3 outdoor pools
  • Boat tours
  • Full-service spa
  • Helicopter/aeroplane tours
  • Library
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Biodegradable drinking straws available
  • Built in 1987
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The property is closed between 20 November and 25 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. At check-in, guests must provide a record of full COVID-19 vaccination.

Property Registration Number 1084477

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 13 years old and younger aren't allowed at this property.

Property is also known as

Hotel Katikies
Katikies
Katikies Hotel
Katikies Hotel Santorini
Katikies Santorini
Katikies Hotel Santorini/Oia
Katikies Hotel Oia
Katikies Hotel
Katikies Hotel The Leading Hotels Of The World
Katikies Santorini The Leading Hotels Of The World
Katikies Santorini - The Leading Hotels Of The World Hotel
Katikies Santorini - The Leading Hotels Of The World Santorini

Frequently asked questions

What is the cancellation policy at Katikies Santorini - The Leading Hotels Of The World?

Katikies Santorini - The Leading Hotels Of The World offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Katikies Santorini - The Leading Hotels Of The World?

Yep, Katikies Santorini - The Leading Hotels Of The World has a free self car park and free valet parking.

Are there any beaches close to Katikies Santorini - The Leading Hotels Of The World?

The closest beach to Katikies Santorini - The Leading Hotels Of The World is Kamari Beach (13.5 km).

Is there a spa on site at Katikies Santorini - The Leading Hotels Of The World?

Yep, there is an onsite spa at Katikies Santorini - The Leading Hotels Of The World. It has a hot tub and a steam room. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Katikies Santorini - The Leading Hotels Of The World have a pool?

Katikies Santorini - The Leading Hotels Of The World has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Katikies Santorini - The Leading Hotels Of The World?

Katikies Santorini - The Leading Hotels Of The World features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Katikies Santorini - The Leading Hotels Of The World a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Katikies Santorini - The Leading Hotels Of The World.

Does Katikies Santorini - The Leading Hotels Of The World serve breakfast?

Yep, complimentary full brekkie is available daily between 8 AM and 11 AM.

Is there a free airport shuttle available at Katikies Santorini - The Leading Hotels Of The World?

No, Katikies Santorini - The Leading Hotels Of The World does not offer an airport shuttle service.

Is there a bar or restaurant at Katikies Santorini - The Leading Hotels Of The World?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Katikies Santorini - The Leading Hotels Of The World?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Katikies Santorini - The Leading Hotels Of The World?

No, only service animals are allowed.

Reviews

Katikies Santorini - The Leading Hotels Of The World Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 326 out of 375 reviews
Rating 8 - Good. 31 out of 375 reviews
Rating 6 - Okay. 14 out of 375 reviews
Rating 4 - Poor. 2 out of 375 reviews
Rating 2 - Terrible. 2 out of 375 reviews

Reviews

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgraceful Customer Service

Absolutely disgraceful. This hotel showed zero compassion or professionalism. They hid behind policy, refused to engage with us, and were completely uncompromising. No empathy, no willingness to even talk through the situation - just stonewalling. Shameful way to treat paying customers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Amenities
Best Hotel in the best location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ahmed

Stayed 4 nights in Aug 2025

10/10 Excellent

Claudia Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay and the service is unmatched
Stayed 3 nights in Aug 2025

6/10 Okay

Lucine

Travelled with partner
We had very high expectations for Katikies Oia but unfortunately this resort fell short. From a 5 star resort you would expect immaculate rooms and service but both of these were underwhelming. The rooms felt dated and had several maintenance issues such as leaking air conditioning and broken lights in the hot tub. Turn down service was inconsistent, you had to constantly ask for it. The service at the pools were practically nonexistent. You couldn’t order a drink without waiting over an hour. The best thing this property has going for it are the location and stunning views. I would not return.
Stayed 4 nights in May 2025

10/10 Excellent

Dana

Stayed 4 nights in Jul 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here every visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

George, Pinecrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property. Impeccable service. One of a kind experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic location and views
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert, Barcelona

Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchel Jared

Stayed 5 nights in Jul 2025

10/10 Excellent

Armando J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice property in an extraordinary setting. The staff was very friendly. The restaurant was very good. Highly recommended.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well kept property in the very beginning of the Oia. The staff go above and beyond to help you with your every need in the hotel and outside. Impeccable property, beautiful and clean rooms, three pools and great service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sharif

Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Stayed 2 nights in Jul 2025

10/10 Excellent

Irays

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Jun 2025

10/10 Excellent

Todd

Stayed 1 night in Jun 2025

10/10 Excellent

Vivian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was top notch. We really enjoyed the ambiance and the elegance this hotel had. It is very walkable to all places in town, Oia. The staff were very friendly and accommodating. I’m gluten free and they had plenty of options. The complimentary breakfast was fantastic. They also organized our rides to and from the airport and port. I would recommend this spot! We stayed in the most affordable room option and it was still spectacular with killer views. We will be back. I did a ton of research on which hotel to go to, and this one did not disappoint!
Stayed 2 nights in Jun 2025

10/10 Excellent

Olga

Stayed 3 nights in Jun 2025

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Herman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. Would stay again
Stayed 2 nights in May 2025

8/10 Good

chuqian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they gave free upgrade as they were a VIP property. Front staff seems confused when I mentioned it. The room I got had power on and off a few times. Apart from that the stay was very nice. Staff were very accommodating and nice.
Stayed 4 nights in May 2025