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The City Inn Hotel & Casino

3.0 star property

Photo gallery for The City Inn Hotel & Casino

Breakfast served
Outdoor pool
Breakfast served
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Carretera Mella KM 8 1/2, Santo Domingo Este, Santo Domingo, 10210
  • Place, Megacentro Mall
    ‪2 min drive‬
  • Place, Assembly Hall of Jehovah's Witnesses
    ‪6 min drive‬
  • Place, Malecon
    ‪10 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

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The price is AU$355
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About the area

Santo Domingo Este

At The City Inn Hotel & Casino you'll be 1.9 km (1.2 mi) from Megacentro Mall and 2.9 km (1.8 mi) from El Obelisco. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .The restaurant, Sol y Luna, serves international cuisine and is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Added amenities include a nightclub, free Wi-Fi in public areas and a coffee shop/cafe. Continental breakfast is available daily between 7 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Santo Domingo Este hotel include Assembly Hall of Jehovah's Witnesses and Malecon.

What's nearby

  • Megacentro Mall - 2 min drive - 2.1 km
  • Assembly Hall of Jehovah's Witnesses - 6 min drive - 3.9 km
  • Malecon - 10 min drive - 10.4 km
  • Agora Mall - 14 min drive - 14.8 km
  • Boca Chica Beach - 29 min drive - 34.2 km

Getting around

  • Ramon Caceres Station - 7 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive

Restaurants

  • ‪Mcdonald’s - ‬3 min drive
  • ‪Palacio Royal - ‬7 min walk
  • ‪Black Burger - ‬11 min walk
  • ‪La Plaza del Pollo - ‬15 min walk
  • ‪Mojos bar and lounge - ‬10 min walk

About this property

The City Inn Hotel & Casino

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A casino, an outdoor pool, and a nightclub are also featured at the business-friendly The City Inn Hotel & Casino. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Santo Domingo Este hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 6 levels
  • Conference rooms
  • Casino
  • Nightclub
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The City Inn Hotel & Casino offers 50 accommodations with minibars and complimentary bathrobes. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sol y Luna

Things to do

  • Arcade/game room
  • Casino
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The City Inn Hotel & Casino

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Del Sol Casino
Aurora Del Sol Casino Santo Domingo Este
Aurora Del Sol Hotel & Casino
Aurora Del Sol Hotel & Casino Santo Domingo Este
City Inn Hotel Casino Santo Domingo Este
The City Santo Domingo Este
The City Inn Hotel & Casino Hotel
The City Inn Hotel & Casino Santo Domingo Este
The City Inn Hotel & Casino Hotel Santo Domingo Este

Frequently asked questions

What is the cancellation policy at The City Inn Hotel & Casino?

The City Inn Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The City Inn Hotel & Casino?

Yep, The City Inn Hotel & Casino has a free self car park.

Are there any beaches close to The City Inn Hotel & Casino?

The closest beach to The City Inn Hotel & Casino is Guibia Beach (9 km).

Does The City Inn Hotel & Casino have a pool?

The City Inn Hotel & Casino has an outdoor pool.

Does The City Inn Hotel & Casino serve breakfast?

Yep, continental breakfast is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at The City Inn Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The City Inn Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The City Inn Hotel & Casino?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at The City Inn Hotel & Casino?

No, pets and service animals are not allowed.

The City Inn Hotel & Casino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 82 reviews
Rating 8 - Good. 22 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 9 out of 82 reviews
Rating 2 - Terrible. 8 out of 82 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

yovanny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
el bano muy viejo del labamanos los primeros 5 dias salieron muchos mimes ducha vieja y rota y no es lo que yo esperaba por ese precio osea el precio es mucho para lo que ellos brindan
Stayed 11 nights in Feb 2020
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
excellent services, and a wonderful costumer services.
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This is very outdated. I would not stay here as a single woman. Thank goodness i was with 4 other people. The halls are dark and outdated which reminded me of "the shining". I was scared an apparition was going to show up. There was an abandoned sauna and jacuzzi room with no working lights. Then we went to check out the pool. It was Green. The room was a good size, however, the blankets had holes in them. The chair in the room also had the yellow stuffing coming out of its seams. Im happy we only stayed for 1 night because we didn't want to be too far from the airport. The staff was nice but there was only 2 working staff members per shift who also worked in the restaurant so the front desk was often without staff. This place is fine for a cheap night if all else isn't available. It has a lot of potential to be a decent hotel but its not very well taken care of.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
This time I didn’t like how I payed for two nights and me and my son got drunk. And he stayed in my car drunk. And the security guard said he was going to shot my son because he was robbing my car. They also locked him up. The room wasn’t clean no hot water. The reg. Smell nasty and it smell like cigarettes. The only good thing was the AC .
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old carpet has a smell the furnitures are old. The price is too much for the property
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nasa es horrible pero los empleados fueron amable
Stayed 6 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Non prendono euri. Sdraio piscina tutte rotte. Non c’era discoteca e casino. Moquette e bagno sporche. Colazione indefinibile. Bottiglie acqua solo calde. Nel bagno non veniva acqua calda. Non è una lamentela personale ma solo per aggiornarvi. Un saluto. Piero Vicquéry
Stayed 7 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

4 stars out of ten

All I have to say about this places the front desk is very friendly. But this place needs some serious shampooing of the rugs and cleanest they have to do a better job.. if you just passing through and you have no other place to go I guess you could give it a try. I would not recommend this place to anyone thinking of going with kids no no no no.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly thanks at all personal this hotel
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Bien Gracias No quejas Limpio y en orden todo
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just only a little music at the bar till late but everything was great
Stayed 1 night in May 2019
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, prompt, courteous staff. Although currently under construction, there was no distress to my stay.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home away from home

This is my third time staying here and it always gets better. I love the breakfast and the restaraunt theirs also a club.Location is close to everywhere we needed to be.
Stayed 4 nights in Feb 2019
Verified

8/10 Good

D.Lamonica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. There is parking garage to park which is outstanding. Security is there round the clock. Inside check in was smooth and quick. room was nice. Only issue I had was the hand held shower holder was broken so you had to hold the shower plus when I was checking out I was called back about two missing towels. I told the front desk I had four towels when I arrived and turned them in only to get two towels back. The maids need to keep count on towels because if I had left they would have charged me for the towels when it was the maids fault. My only two gripes still doesn't take away from the hotel. I would stay here again. Also, the music is bumping until 6 in the morning. It didn't bother me though.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Derrick

Great place

These staff members are so very kind I will not stay anywhwre else.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Derrick

Great place

Amazing hotel they always deliver
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel

I will only stay here. The staff is like family
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel

I always enjoy staying here. The staff is like family. I wont stay anwhere else.
Stayed 4 nights in Sep 2018
Verified

8/10 Good

Verified traveller

The casino staff not too friendly and most of the machine do not eork
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion q recibimos al entrar.Nos brindar un jugo,nos llevan las maletas a la habitacion,nos llamar un taxi, bueno muy amable todos.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was bad and is getting worse. Has not been updated and everything is getting old and out of service. We had to change rooms three time, just to be able to get hot water in the shower.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 8 nights in May 2018
Verified

8/10 Good

Alonzo

Liked: Cleanliness, staff & service, room comfort
I had a great time. Especially in the Casino. The receptionist were very friendly and they spoke English. Everything was ok except for the environment. Scary. I stayed in the Hotel except to walk across the street to get some food. One thing. The Restaurant doesn't stay open long enough
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and clean but there is no activities in there
Stayed 7 nights in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service
It was a nice stay . The hotel staffs are very friendly even though they don’t speak English. And the hotel is very safe because of the security system that putting in place .
Stayed 3 nights in Mar 2018