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Napolitano Hotel

3.0 star property
Boardwalk/promenade hotel with full-service spa and casino

Photo gallery for Napolitano Hotel

Outdoor pool, pool umbrellas
Reception
Front of property
Standard Room
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Pool
  • Gym

Explore the area

Map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Malecon
    ‪1 min walk‬
  • Calle El Conde
    ‪8 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Private bathroom
  • 22 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

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About the area

Santo Domingo

Napolitano Hotel places you steps from Malecon and within a short 5-minute stroll of Hostos Park. Highlights at this hotel include a full-service spa, a casino and a restaurant. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, La Terrasse, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, nightclub, gym and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 7:30 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Zona Colonial hotel include Sambil Santo Domingo and Blue Mall.

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 8 min walk - 0.7 km
  • Columbus Park - 14 min walk - 1.2 km
  • Guibia Beach - 2 min drive - 2.1 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Amin Abel Station - 3 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive

Restaurants

  • ‪Terraza Napolitano - ‬1 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬9 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪M7 - ‬7 min walk

About this property

Napolitano Hotel

Boardwalk/promenade hotel with full-service spa and casino
Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes a conference centre. A casino, a nightclub, and a fitness centre are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

  • 1 building
  • 65 guestrooms or units
  • 7 levels
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 1975
  • Casino
  • Nightclub
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and a safe. Televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

What is the cancellation policy at Napolitano Hotel?

Napolitano Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Napolitano Hotel?

Yep, Napolitano Hotel has a free self car park.

Are there any beaches close to Napolitano Hotel?

Yep, Napolitano Hotel is a short 8-minute walk from Playa Montesinos. Fun beach activities include waterskiing, windsurfing and body boarding.

Is there a spa on site at Napolitano Hotel?

Yep, there is an onsite spa at Napolitano Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Napolitano Hotel have a pool?

Napolitano Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Napolitano Hotel?

Napolitano Hotel features a full-service spa, a nightclub and an outdoor pool.

Is Napolitano Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as changing tables and highchairs in the guestrooms, it's no surprise that Napolitano Hotel is a hit with families.

Does Napolitano Hotel serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7:30 AM to 9:00 AM.

Is there a free airport shuttle available at Napolitano Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Napolitano Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Napolitano Hotel?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Napolitano Hotel?

No, pets are not allowed.

Napolitano Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 261 out of 826 reviews
Rating 8 - Good. 258 out of 826 reviews
Rating 6 - Okay. 152 out of 826 reviews
Rating 4 - Poor. 83 out of 826 reviews
Rating 2 - Terrible. 72 out of 826 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Menandre

Liked: Cleanliness, staff & service, property conditions & facilities
Many things
Stayed 2 nights in Mar 2025

8/10 Good

Alston, Port Saint Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Juan carlos

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

ARNALDO

Liked: Cleanliness, staff & service
Excellent. You need yo know there is a casino, party and noise at nights though
Stayed 2 nights in Jan 2025

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like especially the breakfast 😋 the staff was very friendly i like that the hotel area is clean , the pool the view what i don't like for the room services they was say in the app they have every day cleaning service is not true i have to call to ask for cleaning 🙄 is not fair , and the bathroom bol have a smell when flushing that very disturbing me .
Stayed 4 nights in Jan 2025

8/10 Good

Vall

Liked: Cleanliness, staff & service
Staff was excellent. Asked for 2 queen beds but was not available. Nevertheless , that would not be their fault since it was advertised on Expedia and they have no room with Queen beds.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvis rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
Stayed 2 nights in Oct 2024

8/10 Good

Cesar

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Daissy, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place! Safe
Stayed 1 night in Dec 2024

8/10 Good

Elvis van

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay good just noise from nightclub until 5:30 am, located same building
Stayed 3 nights in Dec 2024

8/10 Good

DAISY, Rahway

Liked: Cleanliness, staff & service, amenities
Casino
Stayed 1 night in Dec 2024

8/10 Good

Breyssi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property conditions are very poor.
Stayed 6 nights in Nov 2024

8/10 Good

Craig

Liked: Amenities
One elevator
Stayed 6 nights in Nov 2024

4/10 Poor

lorenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Dec 2024

8/10 Good

Domingos, Westmoreland Jamaica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view and The location .
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job guys.. the whole staff from the door to the cleaning services.. all deserves raises..promotion 👏 ❤️
Stayed 3 nights in Nov 2024

10/10 Excellent

Máxima

Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Toa Alta

Travelled with family, Business traveller
Liked: Staff & service
They need to renewed the Hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo, San Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it clean facility great service
Stayed 2 nights in Oct 2024

8/10 Good

claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mocos was amazing and so was staff
Stayed 1 night in Oct 2024

8/10 Good

Leighton

Liked: Cleanliness, amenities
Very Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Rogelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024