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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Colonial hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Interior
Traditional Room, 1 Queen Bed
Courtyard
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪4 min walk‬
  • Place, Malecon
    ‪4 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(21 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

Luca Hotel by Heritage Residences Signature Collection puts you in the heart of Santo Domingo, within steps of Quinta Dominica and Calle El Conde. Highlights at this Colonial hotel include 2 bars/lounges, a restaurant and free cooked-to-order breakfast. .Skylounge serves local cuisine and is open for lunch and dinner. Enjoy the 24-hour gym and Hot tub as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Colonial hotel include Malecon and Sambil Santo Domingo.

What's nearby

  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Malecon - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 5 min walk - 0.5 km
  • Calle Las Damas - 6 min walk - 0.5 km

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ‪Casa De Yura - ‬3 min walk
  • ‪Petrus - ‬3 min walk
  • ‪Maraca - ‬2 min walk
  • ‪El Buho Cafe - ‬2 min walk
  • ‪La Cafetera - ‬2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial hotel with bars/lounges and 24-hour fitness centre
Luca Hotel by Heritage Residences Signature Collection offers its guests Access to hot tub and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A meeting room, coworking spaces, and limo/town car service are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Luca Hotel by Heritage Residences Signature Collection. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

  • 1 building
  • 11 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1600
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

What is the cancellation policy at Luca Hotel by Heritage Residences Signature Collection?

Luca Hotel by Heritage Residences Signature Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Luca Hotel by Heritage Residences Signature Collection?

Yep, Luca Hotel by Heritage Residences Signature Collection is a short 5-minute walk from Playa Montesinos.

What makes Luca Hotel by Heritage Residences Signature Collection a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Luca Hotel by Heritage Residences Signature Collection.

Is Luca Hotel by Heritage Residences Signature Collection family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Luca Hotel by Heritage Residences Signature Collection is a hit with families.

Does Luca Hotel by Heritage Residences Signature Collection serve breakfast?

You bet, free cooked-to-order breakfast is on offer daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Luca Hotel by Heritage Residences Signature Collection?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Luca Hotel by Heritage Residences Signature Collection?

Yep, you can grab a meal at Luca Hotel by Heritage Residences Signature Collection's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Luca Hotel by Heritage Residences Signature Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Luca Hotel by Heritage Residences Signature Collection?

No, only service animals are allowed.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 508 out of 729 reviews
Rating 8 - Good. 144 out of 729 reviews
Rating 6 - Okay. 43 out of 729 reviews
Rating 4 - Poor. 20 out of 729 reviews
Rating 2 - Terrible. 14 out of 729 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing food. Amazing housekeeping. I highly recommend.
Stayed 7 nights in Oct 2025

10/10 Excellent

Asfaha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Place and great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Jun

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, even greater staff—friendly, responsive, attentive, and welcoming! Drinking water available 24/7 in hot, room temperature and cold temperatures. And breakfast cooked on site and to your order, all included in one reasonable price. If you are interested in seeing the colonial old town, this is the place to stay because it’s walking distance to just about any and all points of interest. The Light House is about the only POI that requires a short Uber ride. I’d definitely stay here again!
Lovely sculpture out of what appears to be a palm tree root.
Stayed 2 nights in Nov 2025

8/10 Good

Tomasz

Liked: Cleanliness
Great location! Very friendly reception desk ladies and security guards! People serving/preparing breakfast should smile more :)
Stayed 4 nights in Nov 2025

8/10 Good

Ayse Serpil

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was quite average , but overall food was tasty. Location is excellent , employees were very nice, Erica was very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kyle Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I stay there everytime i go. The staff is fantastic and the place is very charming.
Stayed 5 nights in Nov 2025

10/10 Excellent

CAMERON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was super cute incorporating plants all over.
Stayed 3 nights in Oct 2025

6/10 Okay

Louise

Travelled with family
Disliked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

michael

Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Wanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good service
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location. Close to everything in Zona Colonial.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the Colonial area. Anna at reception was wonderful and very helpful with checkin and offered a map of a walkable tour to see the areas sites and restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ismary

Liked: Cleanliness, amenities
Very well located services as promised friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Ciaran

Stayed 4 nights in May 2025

6/10 Okay

Derryl

Travelled with partner
Disliked: Cleanliness
Previous stay was much better ! Great location. Bathroom had mould . We had to wait for coffee as there were no cups , cups arrived after we finished breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Keenan

Liked: Cleanliness, property conditions & facilities, room comfort

Great value with everything you need

It was only one night but the accommodations were perfect and a good value. We had been staying in a 5 star resort in Samaná and this bed was more comfortable and showers were nice with good hot water. The location was also ideal.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely boutique hotel

Lovely boutique hotel, close to the main areas of Zona Colonial. Excellent staff and great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana Rosibel

Travelled with partner
Liked: Cleanliness, staff & service
Would recommend and stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Emil, Bronx

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to Santo Domingo for my father’s funeral. I made a reservation for four nights. I arrived at around 3 AM and only stayed there for a few hours and left the hotel at 8:30 AM. The person who received me at 3 AM was NOT kind. They didn’t even ask me to sit down while he was seated on a table -not the front desk- doing my check-in. I tried to pay. The person told me I would be charged in pesos, but I refused to pay in pesos ‘cause sometimes the charge is different. The night front desk person told me to speak to the morning staff and pay them. It was a good thing I wasn’t charged for the reservation that first night ‘cause went I went to the room, I found my “NOT NEgotiable”. The one, I would not tolerate in any hotel around the world: no hot water. The concept of the hotel is great. The pictures look great, but once I was in the room and really looked around the bedroom, the corners were dirty. The space behind the bed was dusty and at the top left corner, there was a spider-web. I could forgive a room that is not impeccable, but what I couldn’t forgive was the lack of hot water. I take good hot water showers, if a hotel has no hot water, sorry, ¡Goodbye! The very next morning at 8:30 AM I paid for that night and went to another hotel in the area. The morning staff was very respectful and kind. Perhaps mine was one case in a thousand cases, ‘cause I’ve heard good things about this hotel. Perhaps their boiler had issues that day. But hot water is my non-negotiable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing +++ Great staff Great location Love the tres golpes breakfast :)
Stayed 2 nights in Jul 2025