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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Colonial hotel with free breakfast and bars/lounges

Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Business centre
Lobby
1 bedroom, hypo-allergenic bedding, down duvets, minibar
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Calle El Conde
    ā€Ŗ1 min walkā€¬
  • Columbus Park
    ā€Ŗ4 min walkā€¬
  • Malecon
    ā€Ŗ6 min walkā€¬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ā€Ŗ22 min driveā€¬

Room options

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santo Domingo

Luca Hotel by Heritage Residences Signature Collection puts you in the heart of Santo Domingo, within steps of Quinta Dominica and Calle El Conde. Highlights at this Colonial hotel include 2 bars/lounges, a restaurant and free cooked-to-order breakfast. .Skylounge serves local cuisine and is open for lunch and dinner. Enjoy the 24-hour gym and Hot tub as well as access to bike hire. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Zona Colonial hotel include Malecon and Sambil Santo Domingo.

What's nearby

  • Calle El Conde - 1 min walk - 0.2 km
  • Columbus Park - 4 min walk - 0.4 km
  • Malecon - 6 min walk - 0.5 km
  • Calle Las Damas - 6 min walk - 0.5 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Amin Abel Station - 5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 34 min drive

Restaurants

  • ā€ŖMaraca - ā€¬2 min walk
  • ā€ŖMimosa - ā€¬2 min walk
  • ā€ŖMUGADO Museo De La Gastronomia Dominicana - ā€¬3 min walk
  • ā€ŖCacharepa - ā€¬2 min walk
  • ā€ŖPetrus - ā€¬3 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Colonial hotel with free breakfast and bars/lounges
Luca Hotel by Heritage Residences Signature Collection offers its guests Access to hot tub and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A meeting room, coworking spaces, and limo/town car service are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at Luca Hotel by Heritage Residences Signature Collection. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this Colonial Santo Domingo hotel.

  • 1 building
  • 11 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1600
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

Catalan, English, French, German, Portuguese, Spanish

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Boutique Hotel Palacio

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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$138
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • JardĆ­n Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

What is the cancellation policy at Luca Hotel by Heritage Residences Signature Collection?

Luca Hotel by Heritage Residences Signature Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Luca Hotel by Heritage Residences Signature Collection?

Yep, Luca Hotel by Heritage Residences Signature Collection is a short 5-minute walk from Playa Montesinos.

What makes Luca Hotel by Heritage Residences Signature Collection a romantic place to stay?

1 hot tub and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Luca Hotel by Heritage Residences Signature Collection.

Is Luca Hotel by Heritage Residences Signature Collection family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Luca Hotel by Heritage Residences Signature Collection is a hit with families.

Does Luca Hotel by Heritage Residences Signature Collection serve breakfast?

You bet, free cooked-to-order breakfast is on offer daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Luca Hotel by Heritage Residences Signature Collection?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Luca Hotel by Heritage Residences Signature Collection?

Yep, you can grab a meal at Luca Hotel by Heritage Residences Signature Collection's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Luca Hotel by Heritage Residences Signature Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Luca Hotel by Heritage Residences Signature Collection?

No, only service animals are allowed.

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 454 out of 640 reviews
Rating 8 - Good. 122 out of 640 reviews
Rating 6 - Okay. 35 out of 640 reviews
Rating 4 - Poor. 19 out of 640 reviews
Rating 2 - Terrible. 10 out of 640 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. The room the property are very pretty and unique. The location is awsome and staff and service are amazing!! I highly recommend you will not be dissapointed. Thank you Luca amazing staff for making our stay such a great experience!!
Stayed 4 nights in Mar 2025

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the bathroom are large, during the night it was quiet. The staff was friendly and the breakfast was good. It is walkable and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and very quiet and relaxing. Delicious complimentary breakfast is a plus! Have stayed here several times. Quick check in/check out and great locationā€¦close to nice restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Joenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and amazing staff!
Stayed 1 night in Feb 2025

6/10 Okay

Anteous

Travelled with group
Liked: Staff & service
The room was subpar for the price. The location wasnā€™t the best as the road in front is under construction.
Stayed 1 night in Feb 2025

10/10 Excellent

Axel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana was a great host, always making sure we had all that we needed. She was on-point providing recommendations for dinning, nightlife, shopping and things to do around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jay, Palo Alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very charming hotel with friendly staff. The road was under construction, it will be more convenient when finished but it did make the hotel very quiet for an urban setting.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!!except no signal to watch television
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Jan 2025

4/10 Poor

Dimitri

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Under construction. The water went out for almost a whole day. The room had a humid smell.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel and a quiet oasis in the bustle of Santo Domingo.
Stayed 1 night in Feb 2025

8/10 Good

Barbara

Wonderful little hotel. Could use a bureau with drawers for unpacking and a suitcase holder for luggage.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed twice at the Luca Hotel. The staff was all very kind and helpful. The location is close to everything in the Zona Colonial but in a quiet location. I would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

8/10 Good

Roberto, San juan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as always is nice and the staff superb. The construction around the old city is well underway.
Stayed 1 night in Jan 2025

10/10 Excellent

Harrison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has literally been a home away from home for our family. Nacho has instituted an incredible culture and truly cares about making a great guest experience. The location in a well-maintained, true colonial era building makes for a stay that is hard to beat. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an old colonial building in the middle of the old city. Spotless and well appointed room overlooking an amazing central courtyard with tinkling fountains. Fantastic breakfast. Amazing staff. Free water dispenser for refilling bottles!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service maravilloso! Habitaciones limpias, comodas y frescas! No se escuchan sonidos de la calle lo que permite descansar propiamente. El staff maravilloso! Las dos Anna nos brindaron una gran atenciĆ³n!! Esperemos regresar pronto
Stayed 3 nights in Jan 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here for two nights and it was really comfortable and clean - we would totally stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo Super!!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander, Newburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy to get around.. lots of shops and restaurants near by
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The property is well-maintained and in an excellent location.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025