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Kimpton Las Mercedes by IHG

4.5 star property
Colonial hotel with 3 restaurants and full-service spa

Photo gallery for Kimpton Las Mercedes by IHG

Property amenity
Creator video - submitted by Renee's Favorites
Property amenity
Outdoor pool
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$355
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
Calle Las Mercedes #155, Santo Domingo, Santo Domingo, 10210
  • Place, Calle El Conde
    ‪3 min walk‬
  • Place, Columbus Park
    ‪3 min walk‬
  • Place, Malecon
    ‪9 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Balcony (Essential)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City Single)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed (City Single)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed (Essential)

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds (Essential)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Essential)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Balcony (Top Floor)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Top Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (Essential)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Balcony (Essential)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roof Top, Las Mercedes)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite, 1 King Bed (Roof Top, Las Mercedes)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony (Top Floor)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 2 Single Beds, Balcony (Top Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Essential)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony (Essential)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

View from room

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Plasma TV
Renovated in 2024
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santo Domingo

A luxury stay in Santo Domingo awaits you at Kimpton Las Mercedes by IHG. Within a short 5-minute stroll, you'll find Calle El Conde and Columbus Park. Highlights at this Colonial hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and sports massages. Enjoy the outdoor swimming pool and 24-hour gym. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Zona Colonial hotel, you'll be 0.8 km (0.5 mi) from Malecon and 3.2 km (2 mi) from Sambil Santo Domingo.

What's nearby

  • Calle El Conde - 3 min walk - 0.3 km
  • Columbus Park - 3 min walk - 0.3 km
  • Calle Las Damas - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 4 min walk - 0.4 km
  • Malecon - 9 min walk - 0.8 km

Getting around

  • Casandra Damiron Station - 4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 31 min drive

Restaurants

  • ‪Granier - ‬2 min walk
  • ‪Restaurante Conde de Peñalba - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk
  • ‪Casa de los Dulces - ‬3 min walk
  • ‪Kimpton Las Mercedess - ‬1 min walk

About this property

Kimpton Las Mercedes by IHG

Colonial hotel with 3 restaurants and full-service spa
Kimpton Las Mercedes by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 4 meeting rooms available. The luxury Kimpton Las Mercedes by IHG also features a garden, concierge services, and dry cleaning/laundry services. Valet parking is free. A complete renovation of Kimpton Las Mercedes by IHG was completed in June 2024.

This 4.5-star Santo Domingo hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch plasma televisions come with cable channels.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.

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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coral Buffet
  • El Patio
  • ZOLA

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (96 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults and DOP 0 to 0 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo

Frequently asked questions

What is the cancellation policy at Kimpton Las Mercedes by IHG?

Kimpton Las Mercedes by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Las Mercedes by IHG?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Kimpton Las Mercedes by IHG on 5 Jan 2026 start from AU$355.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Las Mercedes by IHG?

Yep, Kimpton Las Mercedes by IHG has free valet parking.

Are there any beaches close to Kimpton Las Mercedes by IHG?

Yep, Kimpton Las Mercedes by IHG is a short 10-minute walk from Playa Montesinos.

Is there a spa on site at Kimpton Las Mercedes by IHG?

Yep, there is an onsite spa at Kimpton Las Mercedes by IHG. You'll enjoy services like prenatal massages.

Does Kimpton Las Mercedes by IHG have a pool?

Kimpton Las Mercedes by IHG has an outdoor pool.

What luxury perks are available at Kimpton Las Mercedes by IHG?

Kimpton Las Mercedes by IHG features a full-service spa, an outdoor pool and 3 restaurants.

Does Kimpton Las Mercedes by IHG serve breakfast?

Sure does, buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Kimpton Las Mercedes by IHG?

No, Kimpton Las Mercedes by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Las Mercedes by IHG?

Yep, Kimpton Las Mercedes by IHG has 3 restaurants.

What time are check-in & check-out at Kimpton Las Mercedes by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Las Mercedes by IHG?

Cats and dogs are welcome at Kimpton Las Mercedes by IHG, with food and water bowls on offer.

Kimpton Las Mercedes by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 125 out of 148 reviews
Rating 8 - Good. 11 out of 148 reviews
Rating 6 - Okay. 7 out of 148 reviews
Rating 4 - Poor. 2 out of 148 reviews
Rating 2 - Terrible. 3 out of 148 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. Service is outstanding: Staff is warm and friendly and will go out of their way to make you feel comfortable. I was here for a business trip (business hotels in the business sector of town are boring); The staff quickly noticed, made a meeting room available, and pointed to where I could get coffee, etc. The hotel is in the middle of the "old (colonial) part of town" which is undergoing an "upgrade," and becoming the "cool" part of town. (at night the property is very quiet - no street noise). It's a walkable, touristy area at night, full of restaurants and bars, but I also learned from my business relationships that a number of wealthy locals are buying properties close by and making homes, modernizing old colonial structures.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yahaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place!
Stayed 6 nights in Sep 2025

10/10 Excellent

Catherine, Port St. Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Kimpton was wonderful. The staff was friendly and very helpful. The property is really beautiful and located in a perfect area. I really enjoyed the dining options and pool area. My room was spectacular although the view from the balcony wasn’t great. I would definitely recommend this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the loud music at night and early in the morning. Our room was on the third floor near the pool. Next time, I'll request a quieter area of the hotel. Additionally, if there is a wedding, be prepared for strong bass vibrations, as there are no quiet hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Margaret, Selden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely gorgeous, you feel like you’re apart of nature when you’re in the lobby. The rooms were very clean and modern. The staff is extremely attentive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unos de los mejores servicio al cliente , El personal muy amable y simpáticos
Stayed 1 night in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Todo hermoso , limpio , seguro , totalmente 1-A
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, beautiful experience. Highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

José

Stayed 1 night in Aug 2025

10/10 Excellent

Alex, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing! Everything was excellent!
Stayed 3 nights in Aug 2025

10/10 Excellent

Christabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is just amazing, the service is fantastic! Staff are great, rooms are fantastic.
Stayed 3 nights in Aug 2025

10/10 Excellent

Agustin, Maitland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing around
Stayed 4 nights in Jul 2025

10/10 Excellent

raul

Liked: Cleanliness
Stayed 2 nights in Jul 2025

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful, the rooms are clean and modern, and most of the staff were warm and attentive. Unfortunately, my experience took a turn on the final morning during breakfast. My mother and I were approached by not one but two managers who asked a series of intrusive personal questions — including where we’re from, what we do for work, why we’re visiting, and when we’re leaving. One even asked for our room number. Meanwhile, we noticed other guests around us were simply told to “enjoy their meal” with no such interrogation. As a Dominican-Bermudian woman celebrating obtaining my Dominican citizenship and first property purchase, this treatment felt deeply discriminatory and out of place in a luxury setting. I left feeling uncomfortable and unwelcome — a stark contrast to how we felt during the rest of our stay. This experience sadly overshadowed what could have been a glowing recommendation. I hope the hotel takes steps to ensure all guests are treated with equal respect and dignity.
Stayed 4 nights in Aug 2025

2/10 Terrible

ramon

Stayed 4 nights in Jul 2025

10/10 Excellent

Adieurys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice space. The breakfast was great as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of the colonial area. The staff is super friendly and welcome you with joy The rooms are very nice, clean and modern with a touch of nature everywhere I love this place
Stayed 1 night in Jul 2025

2/10 Terrible

Melissa

Liked: Cleanliness, property conditions & facilities
We were extremely disappointed with our stay at Kimpton Las Mercedes. The hotel is advertised as luxury, but the surrounding area felt unsafe and nothing like the photos, more like a rundown neighborhood. Our room was much smaller than described and located right across from the elevator, making it very noisy with no privacy. The view from both the room and pool area was of deteriorated buildings, not the city view shown online. Customer service was also not up to par. We checked out after one night even though we had planned to stay longer. This property is misleading and not worth the price.
Stayed 1 night in Jul 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff. Sometimes it was a little bit loud in the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place
Stayed 1 night in Jul 2025

10/10 Excellent

Rancel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Experience! We loved everything. If you are looking for a Luxury experience, this is the right place to go.
Stayed 3 nights in Jul 2025

10/10 Excellent

Oxal

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was super well conceived and staff super friendly, special shoutout Esther for Check in.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael, san juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities and personnel. Nice breakfast and modern rooms.
Stayed 4 nights in Jul 2025