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Hotel Refugio Neptuno's

Property class: 3

Photo gallery for Hotel Refugio Neptuno's

A tropical beach view with palm trees and a clear blue sky.
Creator video
A modern building with multiple balconies and a sign for 'Neptuno Refugio Condominium'.
An indoor swimming pool with inflatable toys, surrounded by indoor plants and a staircase.
A room with a wooden bench, a sofa with floral upholstery, and large windows with white curtains.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$131
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700
  • Place, Dream Casino Be Live Hamaca
    ‪1 min walk‬
  • Place, Boca Chica Beach
    ‪15 min walk‬
  • Place, Malecon
    ‪32 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room One Bed

A hotel room with a bed, a TV, a ceiling fan, a table with chairs, and a view through the window.

Standard Room One Bed

8.4 out of 10
Very good
(12 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

A hotel room with two beds, white bedding, and colorful artwork on the walls.

Standard Room Two Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 1 Bedroom, Ocean View

A hotel room with a bed, a ceiling fan, a window with curtains, and a view of the ocean.

Apartment, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

A hotel room with a bed, a ceiling fan, a TV mounted on the wall, and a window with curtains.

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, a TV on a stand, a ceiling fan, and a window with curtains.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms

A spacious bedroom with a large bed, a bedside table, a lamp, and a painting on the wall.

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite

A wooden interior with a kitchen area, seating, and large windows.

Studio Suite

  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio

A bedroom with a large bed, a grey tufted headboard, white bedding, a teal throw, and a window with curtains.

Basic Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Boca Chica

Hotel Refugio Neptuno's places you steps from Dream Casino Be Live Hamaca and within a 20-minute stroll of Boca Chica Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .The Refugio is the hotel's own bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 3-property class Boca Chica hotel include Malecon and Blue Mall.

What's nearby

  • Dream Casino Be Live Hamaca - 1 min walk - 0.2 km
  • Boca Chica Beach - 15 min walk - 1.3 km
  • Zona Franca de San Isidro Industrial Area - 27 min drive - 28.8 km
  • Malecon - 32 min drive - 40.5 km
  • Blue Mall - 39 min drive - 45.2 km

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 15 min drive

Restaurants

  • ‪Bocana Beach Restaurant - ‬16 min walk
  • ‪Sporting Club Restaurant - ‬14 min walk
  • ‪Mango's Bar - ‬7 min walk
  • ‪Boca Marina - ‬6 min walk
  • ‪Pequeña Suiza - ‬11 min walk

About this property

Hotel Refugio Neptuno's

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Refugio Neptuno's. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Boca Chica hotel is smoke free.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Refugio Neptuno's offers 20 air-conditioned accommodations, with a ceiling fan. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Full-sized fridge/freezers and minibars are provided. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Refugio

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

What is the cancellation policy at Hotel Refugio Neptuno's?

Hotel Refugio Neptuno's offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Refugio Neptuno's?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Refugio Neptuno's on 14 Oct 2026 start from AU$131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Refugio Neptuno's?

Yep, Hotel Refugio Neptuno's has a free self car park.

Are there any beaches close to Hotel Refugio Neptuno's?

Yep, Hotel Refugio Neptuno's is a short 16-minute walk from Boca Chica Beach.

Does Hotel Refugio Neptuno's have a pool?

Hotel Refugio Neptuno's has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10:00 PM.

What makes Hotel Refugio Neptuno's a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Refugio Neptuno's.

Does Hotel Refugio Neptuno's serve breakfast?

Yep, free cooked-to-order brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Refugio Neptuno's?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Refugio Neptuno's?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Refugio Neptuno's?

Check-in begins at 3 PM. Check-out time is 1 PM.

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 157 out of 363 reviews
Rating 8 - Good. 95 out of 363 reviews
Rating 6 - Okay. 58 out of 363 reviews
Rating 4 - Poor. 19 out of 363 reviews
Rating 2 - Terrible. 34 out of 363 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable, staff friendly, breakfast surprisingly good.
Neptunos restaurante oposite
View from room entrance
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The pool/breakfast area was nice.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely come back to stay here it's comfortable and staff is friendly
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place will go again
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was visible from our deck. The furniture was a bit worn but the bed had a nice mattress topper so we slept well.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and casino as well as the beach, good value for the money.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff , cute boutique hotel
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable quiet place to stay nearbay the harbor. Great breakfast, helpful staff.
Stayed 6 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to be
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff is very attentive. Room is clean. Very inexpensive choice that includes breakfasts.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING was really great and the service was terrific.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
Nothing to do around the area The break fest was ok
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place had quiet environment
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

It was pretty nice, the people and place were quite and comfortable.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good very nice people and I hope and come back soon
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice little spot to spend a night or 2
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

It was a nice, cozy hotel with a reasonable price. However, there were quite a few stairs to reach my room, and there wasn’t much to do in the surrounding area without driving.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Great place for price...
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing by the balcony with a view to the beach was cool.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service
The property is a great value option. We had a room that fit our family of 5 and the hotel us only 15 minutes from the airport, which is convenient.
Stayed 1 night in Feb 2025