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El Embajador, a Royal Hideaway Hotel

5.0 star property
Luxury resort with 2 restaurants and full-service spa

Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Premium bedding, pillow-top beds, minibar, in-room safe
Royal Suite (Ambassador) | View from room
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, pool loungers
3 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The current price is AU$261
includes taxes & fees
10 Dec - 11 Dec

Explore the area

View map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Place, Malecon
    ‪17 min walk‬
  • Place, Blue Mall
    ‪2 min drive‬
  • Place, Sambil Santo Domingo
    ‪4 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Dining table
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Junior Suite

9.6 out of 10
Exceptional
(60 reviews)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Dining table
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Dining table
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Dining table
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador)

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Dining table
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Studio Suite

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Dining table
  • Sleeps 4
  • 1 King Bed

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About the area

Santo Domingo

A luxury stay in Santo Domingo awaits you at El Embajador, a Royal Hideaway Hotel. You'll be within a 15-minute walk of Bella Vista Mall and 2 km (1.2 mi) from Acropolis Center. Highlights at this resort include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The fine-dining restaurant, El Jardin del Embajador, serves international cuisine and is open for lunch and dinner. Cru Tapas & Wine Bar is the resort's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. 26307 square feet (2444 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find a casino, free Wi-Fi in public areas and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Bella Vista resort include Blue Mall and Malecon.
View more Resorts in Santo DomingoOpens in a new window

What's nearby

  • Malecon - 17 min walk - 1.5 km
  • Blue Mall - 2 min drive - 2.5 km
  • Agora Mall - 4 min drive - 4.6 km
  • Sambil Santo Domingo - 4 min drive - 4.4 km
  • Centro Olimpico - 4 min drive - 3.8 km

Getting around

  • Freddy Beras Goico Station - 4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Jardin del Embajador - ‬1 min walk
  • ‪Viralata - ‬5 min walk
  • ‪Albert's Licores - ‬12 min walk
  • ‪Meson de la Cava - ‬14 min walk

About this property

El Embajador, a Royal Hideaway Hotel

Luxury resort with 2 restaurants and full-service spa
El Embajador, a Royal Hideaway Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. Event space at this resort measures 26307 square feet (2444 square metres) and includes conference space. A casino, a sauna, and a terrace are also featured at the luxury El Embajador, a Royal Hideaway Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Santo Domingo resort.

  • 1 building
  • 289 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars or lounges
  • 26307 sq ft of conference space
  • 2444 sq. m of conference space
  • Built in 1956
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
El Embajador, a Royal Hideaway Hotel offers 289 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. This accommodation offers separate sitting areas and includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Embassy Suites by Hilton Santo Domingo
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,001 reviews
The price is AU$243
includes taxes & fees
29 Nov - 30 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square foot of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Dining table
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift (68 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Embajador, a Royal Hideaway Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 7:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Frequently asked questions

What is the cancellation policy at El Embajador, a Royal Hideaway Hotel?

El Embajador, a Royal Hideaway Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at El Embajador, a Royal Hideaway Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at El Embajador, a Royal Hideaway Hotel on 10 Dec 2025 start from AU$260.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Embajador, a Royal Hideaway Hotel?

The closest beach to El Embajador, a Royal Hideaway Hotel is Guibia Beach (3.1 km).

Is there a spa on site at El Embajador, a Royal Hideaway Hotel?

Yep, there is an onsite spa at El Embajador, a Royal Hideaway Hotel. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does El Embajador, a Royal Hideaway Hotel have a pool?

El Embajador, a Royal Hideaway Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:30 AM to 7:30 PM.

What luxury perks are available at El Embajador, a Royal Hideaway Hotel?

El Embajador, a Royal Hideaway Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with Hot tubs, pillowtop beds and premium bedding.

What makes El Embajador, a Royal Hideaway Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at El Embajador, a Royal Hideaway Hotel.

Is El Embajador, a Royal Hideaway Hotel family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as art supplies and free infant beds in the guestrooms, it's no surprise that El Embajador, a Royal Hideaway Hotel is a hit with families.

Are there hot tubs in the rooms at El Embajador, a Royal Hideaway Hotel?

Yep, all rooms come with private hot tubs.

Does El Embajador, a Royal Hideaway Hotel serve breakfast?

Sure does, buffet brekkie is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at El Embajador, a Royal Hideaway Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at El Embajador, a Royal Hideaway Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Embajador, a Royal Hideaway Hotel?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at El Embajador, a Royal Hideaway Hotel?

No, pets and service animals are not allowed.

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 981 out of 1280 reviews
Rating 8 - Good. 170 out of 1280 reviews
Rating 6 - Okay. 53 out of 1280 reviews
Rating 4 - Poor. 34 out of 1280 reviews
Rating 2 - Terrible. 42 out of 1280 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

henry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The garden is beautiful and the art in the hotel makes it unique . The pool area is lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Stayed 1 night in Aug 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed was great. Food was good. There was an incredibly loud noise of birds or bats outside every night around sundown and continuing through to the morning. The staff's English competence was generally very good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Norman, East Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, very attentive and friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

MOHAMMED

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The current are gone in the hotel for hours no one cares no water to bath I can’t leave the room for hours the elevators are didn’t work for hours I have stayed in the room not even someone come check to see if I need anything so I have to walk through the stairs 7 floors down to go downstairs, so this morning upon my chucking out the reception said you used something from the fridge so I said yes but in a joking way I said you guys shouldn’t charge for that as I stayed hours in the room couldn’t go downstairs as there’s no water to bath or current to use the elevator so it should be at the house he went check the manager the manager said no I have to pay for a peace of chocolate 🍫 it was not about the few dollars to paid it it was really causing so many bad feeling about customers service and customer bad service
Stayed 2 nights in Aug 2025

10/10 Excellent

Isaac, land o lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around
Stayed 2 nights in Aug 2025

10/10 Excellent

FRANK

Liked: Cleanliness, property conditions & facilities
Love the hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful clean rooms and property
Stayed 3 nights in Jul 2025

10/10 Excellent

Mauricio M

Stayed 2 nights in Jul 2025

10/10 Excellent

Mario Enrique, Guatemala

Stayed 5 nights in Jul 2025

10/10 Excellent

Luis Miguel Objio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel to stay while in Dominican Republic, no complaints, every time it just get better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Jul 2025

10/10 Excellent

DIANNA, Trujillo Alto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 1 night in Jul 2025

8/10 Good

Mitchell Yamil

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good and perfect room , but my only sugestion will be the AC of the room, not cold enoug , fill all night little hot inside.
Stayed 1 night in Jul 2025

10/10 Excellent

carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Boaz

Stayed 5 nights in Jul 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2025

10/10 Excellent

Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional. There were solid dining options within walking distance of the hotel and there was even a grocery store nearby. El embajador didn’t disappoint
Stayed 7 nights in Jul 2025

10/10 Excellent

melvin Alexander espinal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very beautiful place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and quiet
Stayed 3 nights in Jul 2025

10/10 Excellent

Manuel, Davie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I travel to Santo Domingo I stay in this place. It’s close to everything and hotel is great.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and classy, great rooms, every possible amenities available, excellent location, serene area, lots of green, beautiful garden. Spa is somehow not at par with the hotel. The majority of the service personal lack expertise and attention to detail, the customer service was poor all around. Lack of information regarding the VIP lounge drinks, they are charged, not free like the rest of the food, snacks, which where not fresh after peak hours. Magnificent hotel with old dirty furniture at the lobby, like I said, needs attention to continue to be as elegant and upscale as it could be.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

It is always a great experience. My stays each time are exceptional, its like coming home to perfection
Stayed 1 night in Jul 2025