See all properties
Save

Sheraton Santiago Hotel and Convention Center

4.0 star property
Winery hotel connected to the convention centre in Providencia with 4 restaurants

Choose dates to view prices

Photo gallery for Sheraton Santiago Hotel and Convention Center

Exterior
Indoor pool, outdoor pool
Executive Suite, 1 Double Bed, Non Smoking
4 restaurants, lunch, dinner served; international cuisine
Meeting facility
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742
  • Popular LocationCostanera Center18 min walk
  • Popular LocationMedical Center Hospital Worker5 min drive
  • Popular LocationSan Cristobal Hill11 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)23 min drive

Room options

View all photos for Superior Room, 2 Single Beds, Non Smoking, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Single Beds, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Club Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Select Comfort bed
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking | Living area

Executive Suite, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Select Comfort bed
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Club Room, 2 Single Beds, Non Smoking

Club Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View | Living room

Presidential Suite, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, City View (Terrace)

Club Suite, 1 King Bed, Non Smoking, City View (Terrace) | Living room

Club Suite, 1 King Bed, Non Smoking, City View (Terrace)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, Pool View

Club Suite, 1 King Bed, Non Smoking, Pool View

Club Suite, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Select Comfort bed
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop pool
ICON Hotel
Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1004)
The price is AU$191
for 1 night
includes taxes & fees
25 May - 26 May
ICON Hotel

About the area

Santiago

You'll be connected to the convention centre at Sheraton Santiago Hotel and Convention Center, and within just a 10-minute stroll of Clínica Indisa and Sculpture Park. Highlights at this family-friendly hotel include 4 restaurants, 3 bars/lounges and an outdoor swimming pool. .The coffee shop, El Jardin Coffee Shop, serves international cuisine and is open for lunch and dinner. Lobby Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, sauna and kids' swimming pool. 7578 square feet (704 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Providencia hotel include Costanera Center and Plaza de Armas.

What's nearby

  • Clínica Indisa - 7 min walk
  • Costanera Center - 18 min walk
  • Plaza de Armas - 4 min drive
  • Medical Center Hospital Worker - 5 min drive
  • San Cristobal Hill - 11 min drive

Getting around

  • Hospitales Station - 6 min drive
  • Pedro de Valdivia Station - 12 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive

Restaurants

  • Lobby Bar - 2 min walk
  • El Ancla - 10 min walk
  • El Bohío - 1 min walk
  • Starbucks - 4 min walk
  • El Cid - 2 min walk

About this property

Sheraton Santiago Hotel and Convention Center

Winery hotel connected to the convention centre in Providencia with 4 restaurants
Sheraton Santiago Hotel and Convention Center offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 7578 square feet (704 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Sheraton Santiago Hotel and Convention Center. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars or lounges
  • 7578 sq ft of conference space
  • 704 sq. m of conference space
  • Deli
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
Sheraton Santiago Hotel and Convention Center offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CLP 7,240 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 km
  • Limo/town car service
  • Parking on site (CLP 15,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CLP 11,000 for adults and CLP 11,000 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Bohio
  • El Cid Restaurant
  • El Jardin Coffee Shop
  • Lobby Bar

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 6 2024 to June 30 2024 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: CLP 81000 per pet, per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 30000.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 11000 for adults and from CLP 11000 for children
  • Fee for in-room wireless Internet: CLP 7240 per day (rates may vary)
  • Fee for in-room wired Internet: CLP 7240 per day (rates may vary)
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Self-parking fee: CLP 15000 per day
  • Pet fee: CLP 81000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 30000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Santiago
Santiago Sheraton
Santiago Sheraton Hotel
Sheraton Hotel Santiago
Sheraton Santiago
Sheraton Santiago Hotel
Sheraton Santiago Hotel Santiago
Sheraton Santiago Hotel and Convention Center Hotel
Sheraton Santiago Hotel and Convention Center Santiago
Sheraton Santiago Hotel and Convention Center Hotel Santiago

Frequently asked questions

What is the cancellation policy at Sheraton Santiago Hotel and Convention Center?

Sheraton Santiago Hotel and Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Santiago Hotel and Convention Center?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Santiago Hotel and Convention Center on 24 May 2024 start from AU$165.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Santiago Hotel and Convention Center?

Yep, Sheraton Santiago Hotel and Convention Center has a self car park for CLP 15000 per day.

Does Sheraton Santiago Hotel and Convention Center have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. One of the swimming pools will be unavailable from May 6 2024 to June 30 2024 (dates subject to change).

What luxury perks are available at Sheraton Santiago Hotel and Convention Center?

Sheraton Santiago Hotel and Convention Center features an outdoor pool, an indoor pool and a steam room. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Sheraton Santiago Hotel and Convention Center a romantic place to stay?

Al fresco dining and a bar, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Sheraton Santiago Hotel and Convention Center.

Is Sheraton Santiago Hotel and Convention Center family-friendly?

You bet! With amenities like a children's pool and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise Sheraton Santiago Hotel and Convention Center is a hit with families.

Does Sheraton Santiago Hotel and Convention Center serve breakfast?

Yep, travelers enjoy the buffet breakfast here! Available daily, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Sheraton Santiago Hotel and Convention Center?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Sheraton Santiago Hotel and Convention Center?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Santiago Hotel and Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Santiago Hotel and Convention Center?

Cats and dogs are welcome at Sheraton Santiago Hotel and Convention Center, with dog exercise areas on offer.

Sheraton Santiago Hotel and Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 225 out of 448 reviews" "
Rating 8 - Good. 113 out of 448 reviews" "
Rating 6 - Okay. 61 out of 448 reviews" "
Rating 4 - Poor. 22 out of 448 reviews" "
Rating 2 - Terrible. 27 out of 448 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed by both the Sheraton and Santiago. The hotel was in a great location and service was first class and friendly!
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Brief but nice stay
Nice hotel, good stay, probably 4 stars for Santiago, but most likely 3.5 stars anywhere else. Concierge staff was amazingly helpful. Bar & restaurant staff seemed somewhat slow and distracted. Not many nearby amenities unless you are prepared to walk and boldy investigate the neighborhoods. E.g., It was a hike to find an open/available ATM. !!??
Stayed 1 night in Jan 2024

10/10 Excellent

Ray

Stayed 2 nights in Jan 2024

6/10 Okay

Larry, Kelowna

Travelled with group
Liked: Cleanliness, amenities
Nice place but not 5 star - dated and service was slow and lacking attention - cost was high for what you got
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Super friendly and helpful staff! Nice room, very comfortable bed, and excellent breakfast. Close to the airport, quick check in, and very helpful concierge desk. Only negative is that there are literally no restaurants or stores close by. Not one. Mall at Gran Torre is at least a twenty five minute walk. I’m guessing there are some close by car or taxi though. Good news is that the bar at the Sheraton had excellent food and service. There’s a restaurant onsite also, but I didn’t get a chance to eat there. What really struck me with this hotel is that every staff member smiled and said hello to me. Even the managers checked in with me to see if everything was okay or if I needed anything. What amazing service! I wish I had booked additional nights to explore Santiago.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Carlos, Etobicoke

Stayed 2 nights in Dec 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023