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Aparthotel

Norus Las Condes

3.5 star property
Pet-friendly aparthotel connected to a shopping centre in Santiago with a seasonal outdoor pool

Photo gallery for Norus Las Condes

Seasonal outdoor pool
Property video
Apartment, 2 Bedrooms | View from room
Apartment, 2 Bedrooms | Living room
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Pool
  • Dryer
  • Washer
  • Housekeeping
  • Kitchen

Explore the area

Map
El director 6000, Oficina 107, Santiago, Las Conde, 7580645
  • KidZania Santiago
    ‪17 min walk‬
  • Parque Arauco Mall
    ‪19 min walk‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 83 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 93 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

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About the area

Santiago

At Norus Las Condes, you'll be connected to a shopping centre and 1.5 km (1 mi) from Parque Arauco Mall. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free wired Internet, a furnished balcony or patio and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while premium bedding and a down duvet invite a good night's rest. A living room, a safe and a hairdryer are also available. .Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Las Condes aparthotel, you'll be 3 km (1.9 mi) from Pueblito Los Dominicos and 4 km (2.5 mi) from Costanera Center.
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What's nearby

  • Parque Araucano - 16 min walk - 1.4 km
  • KidZania Santiago - 17 min walk - 1.5 km
  • Parque Arauco Mall - 19 min walk - 1.6 km
  • Costanera Center - 5 min drive - 4.1 km
  • Santa Lucia Hill - 10 min drive - 8.8 km

Getting around

  • Manquehue Station - 7 min walk
  • Parque Almagro Station - 12 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 29 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Coffee & Choc - ‬3 min walk
  • ‪Open Bar - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Roggendorf - ‬5 min walk

About this property

Norus Las Condes

Pet-friendly aparthotel connected to a shopping centre in Santiago with a seasonal outdoor pool
Norus Las Condes offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Event space at this aparthotel measures 538 square feet (50 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and multilingual staff are also featured at Norus Las Condes.

This 3.5-star Santiago aparthotel is smoke free.

  • 33 guestrooms or units
  • 22 levels
  • 2 buildings
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 2010
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Lift
  • No smoking on site
Norus Las Condes offers 33 air-conditioned accommodations with washers/dryers and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 32-inch flat-screen televisions come with premium digital channels. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2025.

Languages

English, Portuguese, Spanish

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Property amenities

Ski

  • Ski equipment rentals nearby
  • Ski shuttle nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Outdoor areas

  • Charcoal grill
  • Furnished balcony/patio
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 538 square feet of conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: USD 300 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 22 floors
  • 33 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Built in 2010
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Renovated - March 2025
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Republica árabe 670, Las condes]
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: USD 50 (return)
  • Pet deposit: USD 300 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in December and close in March.
  • Pool access available from 8:30 AM to 8:30 PM
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Norus Apartments Las Condes Apartment Santiago
Norus Apartments Las Condes Apartment
Norus Apartments Las Condes Santiago
Norus Apartments s Cons tiago
Norus Las Condes Santiago
Norus Las Condes Aparthotel
Norus Apartments Las Condes
Norus Las Condes Aparthotel Santiago

Frequently asked questions

What is the cancellation policy at Norus Las Condes?

Norus Las Condes offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Norus Las Condes have a pool?

Norus Las Condes has a seasonal outdoor pool. The pool is open 8:30 AM to 8:30 PM (Seasonal outdoor pool open from December to March).

Is Norus Las Condes family-friendly?

You bet! With amenities such as laundry facilities and a charcoal grill, as well as free infant beds in the guestrooms, it's no surprise that Norus Las Condes is a hit with families.

Is there a free airport shuttle available at Norus Las Condes?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Norus Las Condes?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Norus Las Condes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 7 out of 91 reviews
Rating 2 - Terrible. 7 out of 91 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Ok

Es un lindo depto en una linda calle. La piscina está ok. No es un hotel, no tiene recepción 24:7 y dar con ellos no es fácil, comunicación complicada.
Stayed 1 night in Mar 2025

10/10 Excellent

EDUARDO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the location , excellent neighborhood and security
Stayed 22 nights in Jan 2025

6/10 Okay

Alejandro

Travelled with group
La propiedad está bien, pero la comunicación a través de la plataforma no es tan fluida.
Stayed 2 nights in Feb 2025

6/10 Okay

Alvaro Hector

Disliked: Cleanliness
This place leaves a lot to be desired. If it was taken care of better I would rate it higher. Checking and out is also a very odd procedure. They ask you at check out how you paid the deposit.
Stayed 19 nights in Nov 2024

10/10 Excellent

Diego

Stayed 3 nights in Jul 2024

8/10 Good

Rui

Liked: Property conditions & facilities
The property is in an excellent location, since I traveled there in winter the apartment was not cold, with a beautiful view of the Mountains. It could improve bathroom sanitization, and a little old-fashioned run-down furniture, other than that the apartment is functional and has the needed full kitchen for someone with celiac conditions or similar.
Stayed 3 nights in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Norma

Stayed 8 nights in Apr 2024

6/10 Okay

Unnthor

Travelled with family
Good location, apartment is getting worn out, there is no contact with staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

EMRE

Stayed 6 nights in Dec 2023

4/10 Poor

Marcos

Stayed 9 nights in Mar 2023

6/10 Okay

Rosa

Stayed 2 nights in Mar 2023

10/10 Excellent

Daren

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Daren

Liked: Cleanliness, room comfort

Couple trip

Dulce was very kind and patient.!! Thank you Dulce.!!! The other front desk gentlemen were helpful too.!! Thank you Sir’s.!!
Stayed 6 nights in Jan 2023

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very poor management. Bad experience, no Customer Service at all.

8/10 Good

Juliana

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 8 nights in Jul 2022

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, room comfort

Highly recommended

Highly recommended! Great location and with all necessary utensils.
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and good location away from the city. Strongly recommend
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be able to do our washing and have breakfast in the Appartment
Stayed 2 nights in Dec 2019

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

first class apartment building

This is a first class apartment building, very quiet, and close to excellent restaurants and shopping. This is our second use of these and we shall return
Stayed 7 nights in Sep 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, affordable apartment hotel in one of Sa

We used this as a base for 1 week of skiing primarily at Valle Nevado and LaParva. The apartment totally suited us in comfort and style. The building has a huge, attractive attrium. It is a little bit confusing to check in as the office is in an office building adjacent. The concierge directed us to it. The neighborhood is excellent, but not a lot of restaurants nearby. However, the Korean restaurant across the street is excellent and authentic (based upon my more than 45 trips to Korea). A short hike north will get one into an area with a wider selection of restaurants.
Stayed 5 nights in Sep 2018

8/10 Good

Cindy

Great location, helpful staff, nice amenities, convenient transportation
Stayed 3 nights in Aug 2018

4/10 Poor

Stephanie, Dominican Republic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not so great

The apartment was nice at appearances but was super small!!! only 1 of 3 rooms had air conditioning and the other rooms had no fans or anything. the stove was electric and it lasted half an hour to work and sometimes it didn't even turn on.
Stayed 9 nights in Nov 2017

8/10 Good

Prakash

Liked: Cleanliness, property conditions & facilities, room comfort

Chile with a Smile

Its considered ok and acceptable considering their prices thats relatively cheaper than any hotel of this class - the ambiance is good no doubt - but ask for an extended check out till 13:00 and wow they flip saying no way - stipulated check out is 11:00 but this should definately change to 12;00 noon and possibly clients get an extension till 13:00 which is usually normal but they could not accomodate - they need do something about their towels that actually dont smell fresh
Stayed 2 nights in Jun 2017