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Hotel Torremayor Lyon

3.5 star property

Photo gallery for Hotel Torremayor Lyon

Front of property
Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Interior
Seasonal outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$211
8 June - 9 June

Explore the area

View map
Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685
  • Place, Sculpture Park
    ‪9 min walk‬
  • Place, Costanera Center
    ‪10 min walk‬
  • Place, Clínica Indisa
    ‪15 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room Superior

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room Superior

  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

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About the area

Santiago

A family-friendly stay in the heart of Santiago awaits you at Hotel Torremayor Lyon. Within steps you'll find Vivo Panorámico and Costanera Center within a 10-minute stroll. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Los Arcos, is open for breakfast, lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to bike hire. 2325 square feet (216 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3.5-property class Providencia hotel include Plaza de Armas and Parque Arauco Mall.

What's nearby

  • Vivo Panorámico - 1 min walk - 0.2 km
  • Sculpture Park - 9 min walk - 0.8 km
  • Costanera Center - 10 min walk - 0.9 km
  • Clínica Indisa - 15 min walk - 1.3 km
  • Santiago Metropolitan Park - 19 min walk - 1.6 km

Getting around

  • Los Leones Station - 3 min walk
  • Matta Station - 7 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬3 min walk
  • ‪Hotel Santiago Park Plaza - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪FELIX - ‬1 min walk
  • ‪Castaño - ‬2 min walk

About this property

Hotel Torremayor Lyon

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Hotel Torremayor Lyon.

This 3.5-star Santiago hotel is smoke free.

  • 100 guestrooms or units
  • 8 levels
  • 2 buildings
  • Conference rooms
  • 2325 sq ft of conference space
  • 216 sq. m of conference space
  • Built in 1994
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Torremayor Lyon offers 100 accommodations with minibars and a safe. This individually decorated accommodation includes desks. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels.

Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 40 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Torremayor Lyon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in December and close in February.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Torremayor
Hotel Torremayor Santiago
Torremayor
Torremayor Hotel
Torremayor Santiago
Torremayor Hotel Santiago
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon
Torremayor Lyon Santiago
Torremayor Lyon
Hotel Torremayor Lyon Hotel
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon Hotel Santiago

Frequently asked questions

What is the cancellation policy at Hotel Torremayor Lyon?

Hotel Torremayor Lyon offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Torremayor Lyon?

As of 6 June 2026, prices found for a 1-night stay for 2 adults at Hotel Torremayor Lyon on 8 June 2026 start from AU$211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Torremayor Lyon have a pool?

Hotel Torremayor Lyon has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from December to February.

What makes Hotel Torremayor Lyon a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Hotel Torremayor Lyon.

Is Hotel Torremayor Lyon family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that Hotel Torremayor Lyon is a hit with families.

Is there a free airport shuttle available at Hotel Torremayor Lyon?

No, Hotel Torremayor Lyon does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Torremayor Lyon?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Torremayor Lyon?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Torremayor Lyon?

No, pets and service animals are not allowed.

Hotel Torremayor Lyon Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 325 reviews
Rating 8 - Good. 153 out of 325 reviews
Rating 6 - Okay. 38 out of 325 reviews
Rating 4 - Poor. 17 out of 325 reviews
Rating 2 - Terrible. 8 out of 325 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were fantastic
Stayed 3 nights in Jan 2026
Verified

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price ! Very good location
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repeat visit to a charming hotel

A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

weiyu

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
Excelente opción. La habitación es pequeña pero cómoda. La propiedad está en una zona agradable a pasos de un centro comercial. La piscina en el último piso ofrece una buena opción para relajarse. El personal fue amable. El desayuno variado. Cenamos en el restaurante del hotel y fue satisfactorio, destacando la buena atención del mozo.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erica Esmeralda

Liked: Cleanliness, staff & service, amenities
Hugo en recepción es el mejor, excelente servicio. Las instalaciones son un poco antiguas. El aire acondicionado no funciona. La habitación se pone muy caliente, es mejor abrir la ventana. El desayuno no es muy bueno y todos los días sirven lo mismo. No varia. Ubicación es excelente, zona segura, restaurantes y tiendas muy cerca.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ralph R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage. Verhältnusmössig ruhig
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto estava organizado, a equipe super educada, café sem muita variedade
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto de bom tamanho e restaurante do hotel com boa comida a preços bons, para padrões do chile. Perto do hotel tinha casa de cãmbio, supercado e acesso ao metrô.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service
No hay establecimientos variados para comer. El internet falló varias veces.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Jayme

Liked: Cleanliness
O quarto nao possui frigobar, estamos em 5 familia, em 5 quartos e somente uma tinha um frigobar que nao funcionava
Stayed 4 nights in Sep 2025
Verified

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa, nao foi melhor que a fechadura eletrônica da porta do nosso quarto estava com defeito e era um transtorno para ter acesso ao quarto mas os funcionários gentilmente sempre estavam a disposição para nos ajudar. Recomendo a troca da fechadura. Solicitamos mas nada foi feito
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Alles ok! Zentrale Lage optimal für Kurzaufenthalt
Stayed 1 night in Dec 2024
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Im Gang sehr laut! Leider! Gäste aus verschiedenen Zimmern halten sich über Stunden im Gang auf und kommunizieren sehr laut bis spät in die Nacht rein. Anderer asiatischer Gast kommuniziert per Mobiltelefon auch im Gang vor meiner Zimmertüre über eine Stunde mit lauter Stimme! Erst nach eindringlicher Bitte meinerseits beruhigt es sich, um nach einer guten Stunde wieder laut zu werden. Zimmernachbarn kann man nicht azswählen - allerdings könnten Hotelangestellte von Zeit zu Zeit die Gänge inspizieren und für Ruhe und Ordnung zu sorgen. Gehe schon mehrere Jahre in dieses Hotel und hoffe dies bleibt eine Ausnahme.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Angenehmer Ort im Zentrum von Providencia. Metrostation, Restaurants, Shopping Malls und unterschiedliche kleinere Läden in unmittelbarer Nähe.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Caryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e em uma região super segura, profissionais excelentes. Recomendo muito !!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, bonito, novo, perto do metrô, várias opções de comércio e bem perto do shopping Costanera. Um parabéns especial para o funcionário Francisco ( Tico ) que nos ajudou muito!!! Café da manhã bom e com lanche para quem sai cedo p os passeios. Super recomendo!!!
Stayed 8 nights in Aug 2024
Verified

4/10 Poor

Gaston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcomed like friends

This was our fifth stay and from the moment we walked through the doors we were welcomed like returning friends. Thank you Snr. Hugo. Nothing was too much trouble. The hotel is within walking distance of good restaurants, fine shopping and the sculpture park. Open-top tour busses stop round the corner on their circular city tour. It also has a small, but sufficient, rooftop swimming pool with views across the city to the Andes. Good choice of breakfast with fruit and pastries. The bar has a small outside terrace also. Also good to see the same staff year after year. Hope to return in not too many years.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Very close to the Subway and a lot of restaurants and places to go.
Stayed 7 nights in Feb 2020
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. Staff excellent and very helpful with booking tours and directions. Location is very good also. 5 minutes walk to local subway station.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a convenient location. It is run down and in need of renovation. Staff seemed disinterested and one an older man when we asked a question about Xmas concerts in Santiago rudely said there are none. In other words don’t bother me!! There is no controller for air conditioning in the room. It was in the 90F when we were there! The A/C seemed inadequate. I think for the price there are better hotels in Santiago.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, excelente trato del personal y las instalaciones, ubicación
Stayed 6 nights in Aug 2019
Verified

2/10 Terrible

NAOAKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪の滞在

部屋のカギが壊れていて、部屋のカギを開けられないのに、ホテルが適切に対応してくれず困りました。レセプションの人は状況を説明してもまともに取り合わず、ただ磁気式のカギの再登録をするだけでラチがあきません。室内には電源プラグが一つもなく照明器具を、抜いて使わないと行けません。エレベーターのボタンも壊れたままにしているし、メンテナンスが全くダメてレセプションの対応も常に悪いしぶっきらぼうです。
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Luis

Al volver a las 5 de la tarde la habitacion estaba sin hacer, al llamar para representarlo la respuesta fué indiferente y poco amable y hubo que volver a llamar.
Stayed 2 nights in Nov 2018