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Hotel Ismael

3.5 star property

Photo gallery for Hotel Ismael

Front of property
Staircase
Outdoor pool
Outdoor pool
Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is AU$203
19 Mar - 20 Mar

Explore the area

View map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪3 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Santiago

Hotel Ismael puts you in the heart of Santiago, within steps of Forest Park and Lastarria District. Highlights at this hotel include an outdoor swimming pool, a poolside bar and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and a snack bar/deli. There's also the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Downtown Santiago hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Lastarria District - 3 min walk - 0.3 km
  • Patio Bellavista - 8 min walk - 0.7 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Santiago Town Square - 12 min walk - 1.0 km

Getting around

  • Bellas Artes Station - 3 min walk
  • Matta Station - 4 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Mulato - ‬2 min walk
  • ‪Singular Coffee Roasters - ‬2 min walk
  • ‪Emporio La Rosa - ‬1 min walk
  • ‪Emporio Café Australis - ‬3 min walk

About this property

Hotel Ismael

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Ismael. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Santiago hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hotel Ismael offers 44 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

What is the cancellation policy at Hotel Ismael?

Hotel Ismael offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ismael?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Ismael on 19 Mar 2026 start from AU$203, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ismael have a pool?

Hotel Ismael has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hotel Ismael a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Ismael.

Is there a free airport shuttle available at Hotel Ismael?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel Ismael?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Ismael?

No, pets are not allowed.

Hotel Ismael Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 392 reviews
Rating 8 - Good. 97 out of 392 reviews
Rating 6 - Okay. 13 out of 392 reviews
Rating 4 - Poor. 10 out of 392 reviews
Rating 2 - Terrible. 4 out of 392 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help The breakfast was amazing and the ladies working there made sure we had everything we needed The hotel rooms were clean and comfortable The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants
Stayed 3 nights in Dec 2025

10/10 Excellent

FIONA, Embrun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2025

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, amenities
Great beautiful room!
Stayed 2 nights in Nov 2025

8/10 Good

Garett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—-
Stayed 2 nights in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It was a great location: nice park across the street, very little traffic on street in front of hotel, restaurants/cafes/bars near by and subway close. The staff was friendly and helpful. The breakfasts were fantastic with fresh fruit, eggs, cheese, delicious bakery items, etc. Our room was very clean, nice bathroom. Bed and pillows were comfortable. Refrigerator in room. We loved to end the day in the rooftop area. We would get a glass of wine from the bar at hotel, sit and enjoy the fantastic view of the city and mountains!
Stayed 4 nights in Nov 2025

10/10 Excellent

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Very comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Morlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it, the staff were friendly and good breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super-friendly & helpful. The location was very central to many sightseeing spots & good restaurants. The common areas were very impressive and security was taken seriously.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Lawrence

Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Stayed 3 nights in Jun 2025

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Stayed 1 night in Jun 2025

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Miguel H

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2025

8/10 Good

Rafael Felipe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal. Excelente comida.
Stayed 9 nights in Mar 2025

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon adresse à Santiago

Très bien situé dans un quartier à la mode. Le déjeuner était copieux et le café très bon. La chambre est spacieuse avec une grande douche. Il y a ou beaucoup de bruit la première nuit du au party de la chambre voisine, la rue en arrière de l’hôtel est pas mal bruyante aussi.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to wonderful restaurants and a beautiful park. Staff was super friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location of Lastarria. Juan at the front desk was excellent and very helpful. Would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Property conditions & facilities, room comfort

Excllent stay

Would definitely stay here again. Staff are excellent, friendly and helpful. Room was spacious and bed was super comfortable. Breakfast was very good with lots of choices. Too bad we were there only 1 night and didn't have time to try the free bottle of wine. Hotel is in the best location possible. Everything was within a short walk and the street with several restaurants was only a 2 minute walk away.
Stayed 1 night in Mar 2025