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ECO PLAZA Santiago

Property class: 3

Photo gallery for ECO PLAZA Santiago

An indoor swimming pool with a city view, large windows, and modern architecture.
A modern kitchen with a refrigerator, microwave, and coffee maker. There are two bar stools and a dining table.
A compact living space with a sofa, a small dining area, and a kitchen in the background.
A bedroom with a bed, a desk, a chair, and a painting on the wall.
A modern kitchen with a gas stove, a dining area with a wooden table and bar stools, a red sofa, and a staircase.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Gym
  • Parking available
  • Laundry room

Explore the area

View map
Huerfanos 547 of. 307 C, Santiago, Region Metropolitana, 8320150
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Suite

A hotel room with a bed, a sofa, a coffee table, and a window with curtains.

Standard Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Multiple Beds

A modern living room with a red sofa, a coffee table, and a potted plant.

Deluxe Apartment, Multiple Beds

  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

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About the area

Santiago

ECO PLAZA Santiago puts you in the heart of Santiago, within a 20-minute stroll of popular places like Plaza de Armas and Palacio de la Moneda. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find laundry facilities, a terrace and a garden. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Downtown Santiago hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.2 km
  • Lastarria District - 3 min walk - 0.3 km
  • Pontifical Catholic University of Chile - 6 min walk - 0.5 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Palacio de la Moneda - 15 min walk - 1.3 km

Getting around

  • Bellas Artes Station - 5 min walk
  • Santiago Central Station - 15 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • ‪Castaño - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Demo Magnolia - ‬1 min walk
  • ‪Delirio Café - ‬1 min walk

About this property

ECO PLAZA Santiago

ECO PLAZA Santiago offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at ECO PLAZA Santiago. Parking is available for a fee.

This 3-star Santiago hotel is smoke free.

  • 35 guestrooms or units
  • 20 levels
  • 4 buildings
  • Built in 2010
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
ECO PLAZA Santiago offers 35 accommodations with a safe and an iron/ironing board. Each accommodation is individually furnished and decorated. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead.

This Santiago hotel provides complimentary wireless Internet access. 37-inch LED televisions come with cable channels. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (CLP 10,000 per night)
  • Limited on-site self parking

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • 4 buildings
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CLP 25000
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 17000 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: CLP 10000 per accommodation, per week, (varies per unit)
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • Electricity fee: CLP 7000 per week for use over 50 kWh.
  • Heating fee: CLP 10000 per stay for use over 50 kWh.
  • Consumption-based heating and electricity fees apply to stays of more than 1 night.
  • A damage deposit of CLP 50000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 40000 per room (return)
  • Covered self-parking fee: CLP 10000 per night
  • Early check-in fee: CLP 25000 (subject to availability)
  • Rollaway bed fee: CLP 17000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • The seasonal pool will open in November and close in April.
  • Pool access available from 9:00 AM to 7:00 PM

Property is also known as

ECO PLAZA Santiago Hotel
Lastarria Suites Hotel
Lastarria Suites Hotel Santiago
Lastarria Suites Santiago
ECO PLAZA Santiago Hotel
ECO PLAZA Santiago Santiago
ECO PLAZA Santiago Hotel Santiago

Frequently asked questions

What is the cancellation policy at ECO PLAZA Santiago?

ECO PLAZA Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at ECO PLAZA Santiago?

Yep, ECO PLAZA Santiago has a covered self car park for CLP 10000 per night. A self car park is also available, for a fee.

Does ECO PLAZA Santiago have a pool?

ECO PLAZA Santiago has a seasonal outdoor pool and an indoor pool. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from November to April).

Are there hot tubs in the rooms at ECO PLAZA Santiago?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at ECO PLAZA Santiago?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at ECO PLAZA Santiago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ECO PLAZA Santiago?

No, only service animals are allowed.

ECO PLAZA Santiago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 103 reviews
Rating 8 - Good. 35 out of 103 reviews
Rating 6 - Okay. 23 out of 103 reviews
Rating 4 - Poor. 13 out of 103 reviews
Rating 2 - Terrible. 8 out of 103 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar céntrico, agradable, buena vista panoramica.
Stayed 17 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstige Unterkunft im centrum. Guter Ausgangspunkt für Stadtbesichrigungen . Die Straße vor dem Hotel ist heruntergekommen, dafür ist u Bahn nicht weit weg .
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Liked: Room comfort
Disliked: Cleanliness, staff & service

Não gostei

O banheiro estava com cheiro muito ruim, quarto super escuro, sacada suja ...
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Disliked: Staff & service

Decepcionante

Não tem limpeza diária, o chuveiro ou não esquentava ou esquentava ao ponto de não conseguir tomar um banho, os funcionários da recepção são extremamente grosseiros e mau educados, tudo que se é perguntando tem uma má resposta ou eles pedem pra nos informarmos com quem é o responsável pelo aluguel do quarto. As fotos não são iguais ao apartamento foi oferecidos.
Stayed 6 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

bien dans l'ensemble j'ai passé un super séjour

Séjour de quelques jours appart hotel assez bien propre confortable je suis satisfaite de mon choix il est bien placé pour visiter santiago
Stayed 4 nights in Jul 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UN REAL ENGAÑO, CUIDADO CON ELLOS

Llegamos al Pseudo Hotel, en recepción del edificio no sabian ni cual era el numero. luego baja una persona y nos dice "LES ENVIAMOS UN MAIL DICIENDO QUE NO PODREMOS RECIBIRLOS Y HEMOS CANCELADO SU RESERVA, VEANLO CON SU AGENCIA HOTELES.COM" asi sin mas¡¡¡ primera vez de muchos hoteles en muchos paises y en Chile nos vienen a decir esto y sin ninguna solucion, cero empatía. Nos dejan de noche en la calle sin explicación. Como iba a ver un mail enviado horas antes el mismo dia si venia viajando en avion de extranjero¡¡¡¡ El taxista del lugar nos dice siempre hacen lo mismo ¡¡ ECO PLAZA UNA BURLA ¡¡¡ y eso que mi respaldo de hoteles.com dice reserva confirmada y PAGADA ¡¡¡ quiero mi dinero de vuelta AHORA
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está bueno

Todo bien, solamente la tele que no andaba bien, pero además todo bien
Stayed 1 night in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay there

Have never been so disappointed. No heating, no hot water, place was dirty. Would really like a refund as we only stayed one night out of seven we paid for. A complete disaster.
Stayed 7 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt beliggenhet midt i sentrum

Alle forventingene ble innfridd
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfortable

We had 2 rooms. Great location and nice room, comfortable bed, wifi, full kitchen. No air conditioning , so very hot during the day. Rooms do cool down after dark,but that is after 10 pm sunset. Allow time for checking in because this really is an apartment complex with some hotel units, so the desk has to notify hotel people to come down to meet guests. Hotel staff was gracious to allow bag storage until 3pm check in, and after noon checkout. They also can help arrange driver for day trip and airport. Great location and nice neighborhood. Can walk to almost anywhere in 30 minutes maximum. Grocery 2 blocks away. Santa Lucia is 5 minutes walk. Ask about roof access for a spectacular view of the city, also a pool. Will definitely stay here again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel impecable y muy comodo

Muy buena ubicación y excelente habitación, cerca del barrio bellavista y Parque forestal
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa tarde ! Ótimo receber esse e-mail, tenho alguns pontos a citar que não gostei , •principal motivo pra escolher o hotel foi a piscina , próximo ao dia de viajar vi no site do hotel que a piscina estava desativada e não achei a piscina lá, nem a desativada •a limpeza do quarto não era das melhores •o banheiro não foi limpo todos os dias •as toalhas de banho eram péssimas, quase um pano de chão
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

Well positioned for my purposes

The internet was not working for 4 days out of my 7 night stay, room was only serviced 3 times in the 7 nights, the washing machine was missing from the laundry. These were an issue. I don't speak Spanish was very difficult to communicate with any staff at this facility that must have at least 1500 rooms, most medium sized Hotels say of 100 rooms around the world would have somebody that can at least communicate in English.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custoxbenefício

Apartamento confortável e perto de todo tipo de comércio. A limpeza é feita todo dia.
Verified review

8/10 Good

Liked: Staff & service

A localização é o aspecto mais positivo.

O bairro Lastarria, certamente, é um dos melhores para se hospedar. Quanto ao flat, vale ressaltar que o hóspede fica responsável pelo seu café da manhã, não é um prédio novo, há alguns aspectos que precisam de alguma manutenção, mas as camas são muito boas e confortáveis e o preço está de acordo.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran Hotel en buena ubicación..

Muy buen hotel, apartamento, en buena zona y buen precio porque esta completo, cocina y utensilios, hay un supermercado justo al lado y es de los buenos así que es muy conveniente si quieres comprar tu café y comida.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo,cerca de todo

Cerca de las calles principales ;cerca de los subtes Muy lindo!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico, cerca de accesos a los principales mall

Excelente departamento, tal como se ve en las fotos, precioso,con todo lo necesario para cocinar, cama comodisima, Súper recomendable!!
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

No hay limpieza-Cualquiera entra a tu habitación

Durante nuestra estadía de 2 noches, nadie pasó a limpiar nuestra habitación. Por la tarde, casualmente estábamos en la habitación y oímos que alguien entraba (la puerta estaba con llave). Pensamos que era el personal de limpieza; pero no. Eran 2 pasajeros acompañados por personal del hotel. Les habían asignado la misma habitación que a nosotros... es más, le dieron la llave para abrir la habitación. Una vergüenza!! En el hotel, no se hicieron cargo. Cuando realicé el check in me hicieron dejar los datos de mi tarjeta de crédito como garantía. Al retirarme, me lo devolverían. Pero no fue así, me dijeron que los papeles habían sido destruidos y que me "quedara tranquila".
Verified review

6/10 Okay

Es extremadamente incomodo acceder al depto. y al estacionamiento, la recepción está en un piso 10 de otra torre distinta a la consejería y distinta al depto. Gasté probablemente media hora sólo en el tramite del check in para finalmente llegar a la habitación (considerar que ya venía con 10 horas de viaje). El sofá y la cama olían de manera desagradable, probablemente mucho uso y nunca lavados.
Verified review

8/10 Good

Liked: Property conditions & facilities
Disliked: Staff & service

Con Detalles

Deberían preocuparse de revisar que las cosas funcionen, no teníamos TV Cable. Solo se veía el UCV TV y nada mas. Lo otro es que la habitación no tenia Aire Acondicionado... Eso hace al cliente elegir otras opciones.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apart com bom custo benefício. Bem localizado.

Só não gostei da geladeira que não funcionava. Reclamei mas não consertaram. So gelava o freezer. Apesar de não necessitar não possui ar condicionado. Somente e mais quente no período da tarde.
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Fiquei por 4 dias, onde a arrumação só ocorreu uma vez, nada que tenha nos afetado, mas poderiam melhorar. Quanto aos utensílios da cozinha, deveriam ser melhor equipados, por exemplo não ter taça de vinho foi algo que me incomodou, é somente terem mais atenção...do restante recomendo e retornaria.
Verified review

6/10 Okay

Disliked: Staff & service

Bom custo benefício

Cheguei no hotel às 2 da manhã. Fiquei um pouco confusa, pois na realidade não se trata de um hotel e sim de um aparthotel. Na recepção do prédio, me encaminharam para a o 10o andar da torre D e bati em um apartamento em que um gentil senhor me atendeu e me encaminhou ao meu quarto que era na torre A. O quarto é bem espaçoso e a localização é perfeita, próxima a pontos turísticos e transporte público. O ponto fraco foi que não funcionava a tv, a limpeza do quarto era feita dia sim e dia não e caso vá no verão, apesar da temperatura amena em Santiago, não tinha ar condicionado e fez bastante calor. Recomendo este hotel para pessoas que assim como eu, vão para aproveitar a cidade e não um quarto de hotel. Fiquei no 17o andar e a vista era linda, para a cordilheira.