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Platino Hotel & Casino

3.0 star property

Photo gallery for Platino Hotel & Casino

A courtyard with a gazebo, a fountain, and a building with large windows.
A woman sitting on a bed with a laptop, in a room with a wooden headboard and a lamp on a bedside table.
A woman standing on a balcony with a railing, overlooking a building with multiple windows.
A casino with multiple slot machines and red bar stools.
A reception area with a marble counter, a reception desk, a sofa with orange cushions, a green patterned rug, and a vase with flowers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
The current price is AU$138
includes taxes & fees
13 Aug - 14 Aug

Explore the area

View map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Gran Teatro Del Cibao
    ‪15 min walk‬
  • Place, Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Place, Bella Terra Mall
    ‪2 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

A hotel room with two beds, a painting on the wall, and a window with curtains.

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Superior Room

A neatly made bed with a floral bedspread, a wooden headboard, and two bedside lamps. There are two chairs and a small table in the room.

Executive Superior Room

8.4 out of 10
Very good
(51 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Deluxe Room

A bed with a laptop, a window with curtains, and a patterned bedspread.

Executive Deluxe Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite Deluxe

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a window with curtains.

Junior Suite Deluxe

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Santiago de los Caballeros

Platino Hotel & Casino puts you in the centre of Santiago de los Caballeros, 1.6 km (1 mi) from Monument to the Heroes of the Restoration and 2.7 km (1.7 mi) from Catedral de Santiago. Highlights at this Colonial hotel include a casino, a restaurant and free continental breakfast. .The restaurant, BarRocko, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include a nightclub, free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 3-property class La Zurza hotel, you'll be 3.1 km (2 mi) from Hermanos Patino Bridge and 3.5 km (2.1 mi) from Centro Leon.

What's nearby

  • Gran Teatro Del Cibao - 15 min walk - 1.3 km
  • Monument to the Heroes of the Restoration - 19 min walk - 1.6 km
  • Ágora Santiago Center - 2 min drive - 1.8 km
  • Bella Terra Mall - 2 min drive - 1.7 km
  • Cinemacentro Cibao - 3 min drive - 2.4 km

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Puerta Del Sol - ‬17 min walk
  • ‪Becerro's bar - ‬3 min drive
  • ‪Kukaramacara - ‬4 min drive

About this property

Platino Hotel & Casino

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Locally sourced food prioritised
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Frequently asked questions

What is the cancellation policy at Platino Hotel & Casino?

Platino Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platino Hotel & Casino?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 13 Aug 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platino Hotel & Casino?

Yep, Platino Hotel & Casino has a free self car park.

Is Platino Hotel & Casino family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Platino Hotel & Casino is a hit with families.

Does Platino Hotel & Casino serve breakfast?

Sure does, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Platino Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Platino Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Platino Hotel & Casino?

Check-in begins at 3 PM. Check-out time is 1:00 PM.

Are pets allowed at Platino Hotel & Casino?

No, pets are not allowed.

Platino Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1007 reviews
Rating 8 - Good. 252 out of 1007 reviews
Rating 6 - Okay. 112 out of 1007 reviews
Rating 4 - Poor. 41 out of 1007 reviews
Rating 2 - Terrible. 43 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great easy access
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and very centric
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Russell

Liked: Cleanliness, staff & service
Lovely, modest hotel in a safe part of the city. It’s a good place to sleep, but it’s not a resort by any stretching imagination. For a short day, it’s the perfect place.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, staff was awesome!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Luis Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, good breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone one was so nice I will stay there again in the future
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Gamalielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and also the staff are awesome!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing food and is central to everything!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, property conditions & facilities
Everything was perfect, the staff was great and everything was great! Would stay there again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Radhames

Liked: Cleanliness, staff & service, property conditions & facilities
Great. This hotel looks like a vintage!; but wonderful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabriela E

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, great breakfast, and clean space; it is ideal for a night stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was cery helpful and courteous!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, especially for the price. Staff and owners were wonderful and attentive. The food was out of this world. 5-star food every time.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Room was clean and as described. Staff is very friendly and would stay there again.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

JAIME

Liked: Staff & service
Disliked: Property conditions & facilities
For a quick sleep due to very early flight- was perfect and only draw back was only 2 towel for us 2 couples to use!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Verlandine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was super clean, the staff was super friendly
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Christopher

staff was great…location is excellent….view from the rooms is not good…other wise it was very economical
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
The room were great
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Stephanie D

Liked: Cleanliness
The room was clean and the customer service was great.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Gloria

Excelente
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!!
Stayed 1 night in Nov 2025