See all properties
Save

Matum Hotel & Casino

3.5 star property
Hotel in Santiago de los Caballeros with casino and nightclub

Photo gallery for Matum Hotel & Casino

Outdoor pool
Meeting facility
Front of property
Breakfast, lunch, dinner served; international cuisine
Reception

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Pool
The current price is AU$122
includes taxes & fees
3 Nov - 4 Nov

Explore the area

View map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Place, Monument to the Heroes of the Restoration
    ‪6 min walk‬
  • Place, Casino Gran Almirante
    ‪2 min drive‬
  • Place, Catedral de Santiago
    ‪3 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Minibar
Digital channels
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

About the area

Santiago de los Caballeros

Matum Hotel & Casino places you steps from Gran Teatro Del Cibao and within a 10-minute stroll of Monument to the Heroes of the Restoration. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Santiago de los Caballeros hotel include Bella Terra Mall and Ágora Santiago Center.

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.5 km
  • Bella Terra Mall - 15 min walk - 1.3 km
  • Casino Gran Almirante - 2 min drive - 2.1 km
  • Catedral de Santiago - 3 min drive - 2.2 km
  • Estadio Cibao - 4 min drive - 3.4 km

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Kukaramacara - ‬8 min walk
  • ‪El Tablón Latino - ‬6 min walk

About this property

Matum Hotel & Casino

Hotel in Santiago de los Caballeros with casino and nightclub
Matum Hotel & Casino offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, a nightclub, and a terrace are also featured at Matum Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 41 guestrooms or units
  • Casino
  • Nightclub
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Matum Hotel & Casino offers 41 air-conditioned accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Similar properties

Front of property – evening/night
Platino Hotel & Casino
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,005 reviews
Platino Hotel & Casino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (return)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
Matum Hotel & Casino Santiago
Matum Hotel And Casino
Matum Hotel Santiago
Matum Hotel Casino Santiago
Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
Matum Hotel & Casino Santiago de los Caballeros
Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Matum Hotel & Casino?

Matum Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matum Hotel & Casino?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 3 Nov 2025 start from AU$122.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matum Hotel & Casino have a pool?

Matum Hotel & Casino has an outdoor pool and a kids' pool.

What makes Matum Hotel & Casino a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Matum Hotel & Casino.

Is there a free airport shuttle available at Matum Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Matum Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Matum Hotel & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Matum Hotel & Casino?

No, pets are not allowed.

Reviews

Matum Hotel & Casino Reviews

6.8

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 786 reviews
Rating 8 - Good. 191 out of 786 reviews
Rating 6 - Okay. 162 out of 786 reviews
Rating 4 - Poor. 96 out of 786 reviews
Rating 2 - Terrible. 131 out of 786 reviews

Reviews

2/10 Terrible

Rafael

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Buffet was very limit to anyone. No buffete but kind of controlled by a person at the moment of serving the food
Stayed 1 night in Jul 2025

8/10 Good

Lesbia

Liked: Cleanliness, property conditions & facilities
It was nice stay, nice view,
Stayed 1 night in May 2025

10/10 Excellent

Emma

Stayed 2 nights in Jul 2025

10/10 Excellent

Reina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness
My main stay when I visit Santiago
Stayed 1 night in Jul 2025

8/10 Good

Robert A.

Liked: Cleanliness, property conditions & facilities
Only problem i had, i slept in late.. At about noon i asked could my bed be made and trash taken out my room.. since the hotel was book the night before the maids were to busy to do the two things asked (make bed and take trash out). It probably would have taken 5 minutes to do..
Stayed 3 nights in Jul 2025

4/10 Poor

Miriam

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Delgy

Disliked: Cleanliness, property conditions & facilities
I did not like the room, it was old and out dated didnt look too clean. The balcony was dirty and looking at the back parking lot and rear of other businesses. I would never go there again!! I would never recommend either!!
Stayed 1 night in Jul 2025

10/10 Excellent

Gwendolyn

Stayed 7 nights in Jun 2025

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

myounggi

Stayed 4 nights in Jun 2025

2/10 Terrible

domingo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom smelled bad. Property looked dated
Stayed 1 night in Jun 2025

4/10 Poor

Kimberly

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not as advertised. The place is literally falling apart. The casino is closed. There is no restaurant in the hotel. Beds were rock hard. Thumping music from somewhere in the hotel all night. Only nice thing was The front desk staff were nice and arranged a cab to the airport as there is no shuttle. Thankfully only stayed one night. Will not return.
Stayed 1 night in Jun 2025

10/10 Excellent

Yohy

Stayed 1 night in Jun 2025

6/10 Okay

Yovanny

Travelled with family
Disliked: Amenities
Needs updating Pool área in really bad condition Staff was great Rooms were okay
Stayed 3 nights in May 2025

8/10 Good

Jean

Stayed 1 night in May 2025

4/10 Poor

Anny

Travelled with family
The hotel looks very abandon and old, need to be renovated as soon as possible.
Stayed 1 night in May 2025

4/10 Poor

Anny

Poor service
Stayed 1 night in May 2025

6/10 Okay

quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Don't like how the pool close at 6pm
Stayed 2 nights in Apr 2025

10/10 Excellent

Wedler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juan, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are Very nice people. Thanks!
Stayed 1 night in Mar 2025

10/10 Excellent

EURICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joelmilly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Met our expectations for a place to stay close to the monument.
Stayed 3 nights in Feb 2025