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Matum Hotel & Casino

3.5 star property

Photo gallery for Matum Hotel & Casino

Outdoor pool
Reception
Meeting facility
Breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is AU$114
includes taxes & fees
26 Mar - 27 Mar

Explore the area

View map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Place, Monument to the Heroes of the Restoration
    ‪6 min walk‬
  • Place, Bella Terra Mall
    ‪15 min walk‬
  • Place, Historic San Luis Fort Museum
    ‪17 min walk‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Room, Smoking, Balcony

  • City view
  • Sleeps 3
  • 2 Queen Beds

About the area

Santiago de los Caballeros

Matum Hotel & Casino places you steps from Gran Teatro Del Cibao and within a 10-minute stroll of Monument to the Heroes of the Restoration. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 20-minute walk of this 3.5-property class Santiago de los Caballeros hotel include Bella Terra Mall and Historic San Luis Fort Museum.

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.5 km
  • Bella Terra Mall - 15 min walk - 1.3 km
  • Historic San Luis Fort Museum - 17 min walk - 1.4 km
  • Casino Gran Almirante - 4 min drive - 2.4 km
  • Catedral de Santiago - 6 min drive - 2.5 km

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Barajando Bar - ‬8 min walk
  • ‪Kukaramacara - ‬8 min walk

About this property

Matum Hotel & Casino

Matum Hotel & Casino offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, a nightclub, and a terrace are also featured at Matum Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 41 guestrooms or units
  • Casino
  • Nightclub
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Matum Hotel & Casino offers 41 air-conditioned accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Similar properties

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (return)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

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Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Matum Hotel & Casino?

Matum Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matum Hotel & Casino?

As of 25 Mar 2026, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 26 Mar 2026 start from AU$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matum Hotel & Casino have a pool?

Matum Hotel & Casino has an outdoor pool and a kids' pool.

What makes Matum Hotel & Casino a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Matum Hotel & Casino.

Is there a free airport shuttle available at Matum Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Matum Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Matum Hotel & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Matum Hotel & Casino?

No, pets are not allowed.

Matum Hotel & Casino Reviews

Reviews

6.8
Rating 10 - Excellent. 221 out of 815 reviews
Rating 8 - Good. 197 out of 815 reviews
Rating 6 - Okay. 164 out of 815 reviews
Rating 4 - Poor. 100 out of 815 reviews
Rating 2 - Terrible. 133 out of 815 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean everyone was friendly and accommodating. It was a great location close to many things to do. Not sure if they should call it a hotel and casino as per front desk the casino has been closed for 25 years. lol
Stayed 1 night in Dec 2025

8/10 Good

martin, ridgewood

Travelled with group
Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2025

10/10 Excellent

Jamaine

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel, Providence

Liked: Cleanliness, property conditions & facilities
Nice hotel for the price, casino under construction
Stayed 1 night in Dec 2025

10/10 Excellent

Yvens

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
That was very very good and I love Matum
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, el personal espectacular, la localización super!
Stayed 4 nights in Nov 2025

2/10 Terrible

Wilfredo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Old, no Wi Fii, Very Slow to check in.
Stayed 1 night in Dec 2025

8/10 Good

Felix

Liked: Cleanliness, staff & service
This Hotel needs room upgrading. Hopefully they do get an update plenty of Dominican History occurred there
Stayed 1 night in Nov 2025

4/10 Poor

Joherky

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
The check-in was very simple, the staff was great and the traditional Dominican breakfast is a very good perk.
Stayed 1 night in Nov 2025

10/10 Excellent

Rene Otoniel

Stayed 1 night in Oct 2025

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The Hotel is in a great location and your staff is amazing, but the Hotel is pretty old and can use a face lift
Stayed 3 nights in Oct 2025

10/10 Excellent

Maximo

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Angel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is old and need of massive renovation. Changed room three time due TV not working or safe would not work The location is excellent and close to everything. There are a lot of working girls outside of the hotel at night
Stayed 3 nights in Sep 2025

6/10 Okay

Alice, JONESBOROUGH

Stayed 4 nights in Sep 2025

8/10 Good

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Julio

Stayed 1 night in Sep 2025

2/10 Terrible

Anixy

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Saad

Stayed 1 night in Aug 2025

2/10 Terrible

Rafael

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Buffet was very limit to anyone. No buffete but kind of controlled by a person at the moment of serving the food
Stayed 1 night in Jul 2025

8/10 Good

Lesbia

Liked: Cleanliness, property conditions & facilities
It was nice stay, nice view,
Stayed 1 night in May 2025

10/10 Excellent

Emma

Stayed 2 nights in Jul 2025

10/10 Excellent

Reina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness
My main stay when I visit Santiago
Stayed 1 night in Jul 2025