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Matum Hotel & Casino

3.5 star property
Comfortable hotel with casino and nightclub

Choose dates to view prices

Photo gallery for Matum Hotel & Casino

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, blackout curtains, iron/ironing board
Presidential Suite | Private kitchenette
Shower, free toiletries, hair dryer, towels
Reviews
6.4

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • GymGymGym
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago
  • Popular LocationMonument to the Heroes of the Restoration7 min walk
  • Popular LocationCatedral de Santiago3 min drive
  • Popular LocationEstadio Cibao4 min drive
  • AirportSantiago (STI-Cibao Intl.)18 min drive

Room options

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Front of property - evening/night
Platino Hotel & Casino
Breakfast included
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very good, (1005)
The price is AU$106
for 1 night
includes taxes & fees
11 June - 12 June
Platino Hotel & Casino

About the area

Santiago de los Caballeros

At Matum Hotel & Casino you'll be within a 20-minute stroll of Monument to the Heroes of the Restoration and Bella Terra Mall. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the nightclub, gym and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of an airport shuttle. .Attractions in proximity to this 3.5-property class Santiago de los Caballeros hotel include Playa Dorada and Puerto Plata Cable Car.

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk
  • Bella Terra Mall - 20 min walk
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive
  • Mundo Acuático - 6 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • Supermarcado Bravo Cafe - 10 min walk
  • Wendy’s - 12 min walk
  • Florinda - 7 min walk
  • El Tablón Latino - 6 min walk
  • Puerta Del Sol - 6 min walk

About this property

Matum Hotel & Casino

Comfortable hotel with casino and nightclub
Matum Hotel & Casino offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, a nightclub, and a terrace are also featured at Matum Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 41 guestrooms or units
  • Casino
  • Nightclub
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Matum Hotel & Casino offers 41 air-conditioned accommodations with minibars and a safe. Digital televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (return)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

Property is also known as

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Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Matum Hotel & Casino?

Matum Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matum Hotel & Casino?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 6 June 2024 start from AU$112.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Matum Hotel & Casino?

The closest beach to Matum Hotel & Casino is Playa Dorada (36 km).

Does Matum Hotel & Casino have a pool?

Matum Hotel & Casino has an outdoor pool and a kids' pool.

What makes Matum Hotel & Casino a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Matum Hotel & Casino.

Is there a free airport shuttle available at Matum Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Matum Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Matum Hotel & Casino?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Matum Hotel & Casino?

No, pets are not allowed.

Matum Hotel & Casino Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 660 reviews" "
Rating 8 - Good. 173 out of 660 reviews" "
Rating 6 - Okay. 146 out of 660 reviews" "
Rating 4 - Poor. 85 out of 660 reviews" "
Rating 2 - Terrible. 118 out of 660 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
To much noisy in the nighttime.
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Stayed 4 nights in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

monica m

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Stayed 3 nights in Jan 2024

4/10 Poor

MO

Travelled with partner, Travelled with group
Hotel under renovation but no one announced for travelers to know what they will expecting when they arrive to the facility and worse breakfast you will receive please do not be surprised
Stayed 1 night in Jan 2024

10/10 Excellent

Bryan

Stayed 1 night in Jan 2024

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt stay at the property we did another booking through expedia for centro hodelpa. Requesting a refund for matum casino hotel. Poor lighting, in the entrance no service a man sitting in the staircase made us deel unsafe. We left the hotel. We were charged twice because when we arrived the hotel asked us to pay .
Stayed 1 night in Jan 2024

4/10 Poor

Ramón Emilo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Buena ubicación pero el hotel está en construcción
La habitación que me tocó estaba cercar al parecer del área de los.empleados y se escuchan todo el tiempo en la habitación. Cuidado con el café que está en la habitación que aunque no te lo digan te lo van a cobrar, buena ubicación pero el hotel está en construcción, la piscina no está disponible.
Stayed 2 nights in Dec 2023

4/10 Poor

Cristian

Disliked: Cleanliness, amenities, property conditions & facilities
It’s not a sleeping area.
Stayed 1 night in Dec 2023