El Montserrat - Hotel Boutique

3.0 star property

Room options

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio

Executive Studio

Executive Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room

Signature Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Santiago de los Caballeros

At El Montserrat - Hotel Boutique you'll be within just a 15-minute stroll of Centro Leon and Cinemacentro Cibao. Highlights at this hotel include in-room free WiFi and Smart TVs. .Places within a 30-minute walk of this 3-property class Reparto del Este hotel include Bella Terra Mall and Ágora Santiago Center.

What's nearby

  • Centro Leon - 9 min walk - 0.8 km
  • Cinemacentro Cibao - 10 min walk - 0.9 km
  • Bella Terra Mall - 13 min walk - 1.1 km
  • Ágora Santiago Center - 17 min walk - 1.4 km
  • Casino Gran Almirante - 3 min drive - 2.2 km

Getting around

  • Santiago (STI-Cibao Intl.) - 21 min drive

Restaurants

  • ‪Sabrass Restaurante - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪La Doñita - ‬9 min walk
  • ‪Saga Restaurant & Cigar Club - ‬8 min walk
  • ‪Muuu meat and grill - ‬7 min walk

About this property

El Montserrat - Hotel Boutique

El Montserrat - Hotel Boutique offers its guests coffee/tea in common area. The front desk is open around the clock. Parking is available for a fee.

This 3-star Santiago de los Caballeros hotel is smoke free.

  • 25 guestrooms or units
  • Coffee in lobby
  • No smoking on site
El Montserrat - Hotel Boutique offers 25 air-conditioned accommodations with complimentary bottles of water and a ceiling fan. This accommodation offers separate dining areas. Pillowtop beds feature down duvets and premium bedding. 42-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Parking on site (USD 6 per night)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Separate in-room dining area

Conveniences

  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at El Montserrat - Hotel Boutique

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 3 per accommodation, per night (varies based on the length of stay).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 6 per night
  • Cleaning/housekeeping/linen fee: USD 3 per night
  • Bed sheets fee: USD 2 per person, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

El Montserrat Boutique
El Montserrat - Hotel Boutique Hotel
El Montserrat - Hotel Boutique Santiago de los Caballeros
El Montserrat - Hotel Boutique Hotel Santiago de los Caballeros

Frequently asked questions

Is parking available at El Montserrat - Hotel Boutique?

Yep, El Montserrat - Hotel Boutique has a self car park for USD 6 per night. A self car park is also available, for a fee.

How much does it cost to stay at El Montserrat - Hotel Boutique?

As of 6 Apr 2026, prices found for a 1-night stay for 2 adults at El Montserrat - Hotel Boutique on 13 Apr 2026 start from AU$70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at El Montserrat - Hotel Boutique?

No, El Montserrat - Hotel Boutique does not offer an airport shuttle service.

What time are check-in & check-out at El Montserrat - Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at El Montserrat - Hotel Boutique?

No, pets and service animals are not allowed.

El Montserrat - Hotel Boutique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 189 reviews
Rating 8 - Good. 30 out of 189 reviews
Rating 6 - Okay. 13 out of 189 reviews
Rating 4 - Poor. 1 out of 189 reviews
Rating 2 - Terrible. 10 out of 189 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

jonghyeon

Stayed 1 night in Jan 2026

8/10 Good

Jacinto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Good hot water and was very quiet the area to sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, in the heart of the city, close to dining, shopping and live music. Would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Iris, San Juan

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, Leonor un amor. Pero faltaba un microondas en el área común para calentar agua para el té o alguna comida y utensilios básicos, Gracias ☺️
Stayed 4 nights in Nov 2025

8/10 Good

Yulimar

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were nice and clean. I like they have have multiple locks on the gate, front door and the rooms. I loved that they had Netflix and other streaming channels so I was able to watch TV in English.
Stayed 7 nights in Sep 2025

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
First it's not really a hotel and not a "boutique" hotel. Really it's just a house in a suburban area converted into an Airbnb. I stayed here a week and experienced many problems like poor wifi signal and the A/C unit was gushing water down the kitchen wall for 2 days. Santiago is hot & humid so the manager offered another room for my 2nd night without A/C, however it didn't want the cleaning lady to have to re-clean so I stayed in the same room and used a fan 2nd night. After the first night I reported the faulty A/C unit and they said they'd send a repair person the next day, but to my surprise they didn't bother to come until late afternoon. Then the manager fixed the A/C problem in 30 seconds without any tools. So I was very surprised why someone couldn't have come before to fix it - instead of making me wait all day in a hot room? As my pictures show the room they call a "suite" is just a small, 1 room studio apartment with a kitchenette and bathroom. The shower was faulty and I only managed to have hot water for 1 day only. As you can see in the photos to reach my"suite" room, you must use an outside, very narrow staircase to reach the room. It rains a lot in Santiago so metal stairs are very slippery and nowhere in their advertising does it show you'll have a narrow, outdoor staircase to navigate. Lastly Expedia asked me to request a final bill from Monstserat, but they flatly refused me. This sad place knows nothing about hospitality! Not worth the $295 for the week!
Stayed 7 nights in Sep 2025

6/10 Okay

Tahir

Disliked: Amenities, property conditions & facilities
This is not a hotel. This is a house with no amenities nor coffee. This house was turned into rooms.
Stayed 4 nights in Aug 2025

8/10 Good

Rosa

Travelled with partner
The room needed to be cleaned up and provide fresh towels on daily basis
Stayed 3 nights in Aug 2025

10/10 Excellent

jonghyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for everyone Quite place to rest
Stayed 3 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Yarini, Peabody

Liked: Cleanliness
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice room and property in a great part of the city
Stayed 1 night in Aug 2025

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, property conditions & facilities
Just wish hot water was present. I ran the water for 2 minutes no hot water. Above all, great staff. Communication was fast and top tier. They speak great English. Clean and cozy. Would stay again!!
Stayed 1 night in Jul 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 1 night in Jul 2025

10/10 Excellent

jonghyeon

Business traveller
Liked: Amenities
This is awesome place for someone who want to stay calm and get relaxed. The location is right into heart of Santiago where you can easily find fine dining and cool restaurants. I hope you guys enjoy your stay like I do. Regarding WiFi and hot water, air conditioning are perfect. It could have some problems for others but during my stay is perfectly working well. Plus, the bathroom is spacious and I really love it.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very nice. I would recommend this hotel for anyone wanting to stay in a vibrant part of Santiago. Plenty of shopping and dinning within walking distance. The newly opened mall is just minutes away. Enjoy!
Stayed 28 nights in Feb 2025

10/10 Excellent

Jayflow**

Stayed 1 night in Jul 2025

8/10 Good

Anthony, FORT WALTON BEACH

Liked: Cleanliness, staff & service
Water was cold
Stayed 1 night in Jun 2025

2/10 Terrible

ANAIDA

Stayed 2 nights in Jun 2025

10/10 Excellent

PABLO, Pembroke Pines

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent experience the staying at the Montserrat Hotel. I liked the professional behavior of the concierges and the owner. Very relax atmosphere. No noise at all from anybody or the whole neighborhood. Everything when it comes to restaurants, shopping just nearby simply by walking. The Room is simply prepared and equipped with everything needed in a room. I'm very glad for having made that choice.
Stayed 5 nights in Jun 2025

2/10 Terrible

GARY

Stayed 1 night in Jun 2025

6/10 Okay

Lois

Disliked: Amenities
Could not tell it was hotel
Stayed 1 night in May 2025