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Aparthotel

Inturotel Esmeralda Park

4.0 star property
On beach with 2 outdoor pools for sandy fun near Cala d'Or Marina

Photo gallery for Inturotel Esmeralda Park

On the beach, white sand, beach yoga, beach bar
Daily buffet breakfast for a fee
Property grounds
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

View map
Calo des Corral, s/n, Urb. Cala Esmeralda, Cala d'Or, Santanyi, Mallorca, 7660
  • Place, Cala Gran
    ‪8 min walk‬
  • Place, Cala d'Or Marina
    ‪18 min walk‬
  • Place, Cala Sa Nau
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪55 min drive‬

Room options

View all photos for Premium Apartment, 1 Bedroom

Living room

Premium Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
LED TV
Renovated in 2025
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom, Sea View

View from room

Premium Apartment, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
LED TV
Renovated in 2025
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio

Premium Studio | Private kitchen

Premium Studio

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Renovated in 2025
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Select apartment, 1 bedroom

1 bedroom, in-room safe, desk, blackout curtains

Select apartment, 1 bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
LED TV
Renovated in 2025
Renovated in 2018
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Select Apartment, 1 bedroom (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout curtains

Select Apartment, 1 bedroom (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Renovated in 2025
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 10 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom (2 adults + 1 child)

Living room

Premium Apartment, 1 Bedroom (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Renovated in 2025
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Premium Apartment, 1 Bedroom (2 adults + 2 children)

Living room

Premium Apartment, 1 Bedroom (2 adults + 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Renovated in 2025
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Sea View (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout curtains

Premium Apartment, 1 Bedroom, Sea View (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Renovated in 2025
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Premium Apartment, 1 Bedroom, Sea View (2 adults + 2 children)

View from room

Premium Apartment, 1 Bedroom, Sea View (2 adults + 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Renovated in 2025
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, 1 Bedroom

1 bedroom, in-room safe, desk, blackout curtains

Superior Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Smart TV
Pillow menu
Renovated in 2025
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout curtains

Superior Suite, 1 Bedroom (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
Smart TV
Pillow menu
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Superior Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Smart TV
Pillow menu
Renovated in 2025
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Pool View (2 adults + 1 child)

1 bedroom, in-room safe, desk, blackout curtains

Superior Suite, 1 Bedroom, Pool View (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dining table
LED TV
Pillow menu
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Suite, 1 Bedroom, Sea View

Balcony view

Superior Suite, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Smart TV
Pillow menu
Renovated in 2025
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Sea View (2 adults + 1 child)

Balcony view

Superior Suite, 1 Bedroom, Sea View (2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Dining table
Smart TV
Pillow menu
Renovated in 2025
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Santanyi

At Inturotel Esmeralda Park you'll be within steps of Cala Esmeralda and Caló des Corral. Highlights at this beachfront aparthotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .Each apartment features free WiFi, a balcony and an espresso maker. A fridge, a safe and a hairdryer are also available. .A day of pampering can include massages and body treatments along with access to the hot tub. The buffet restaurant, Es Caló, serves Mediterranean cuisine and is open for breakfast and dinner. Saladina Beach Bar is the aparthotel's own bar, serving drinks along with lunch. Spend the day at the beach and enjoy the on-site water park, indoor swimming pool and free kids' club. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. Each morning buffet breakfast is served between 8 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Santanyi aparthotel, attractions include Cala d'Or Marina and Cala Domingo Beach.
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What's nearby

  • Cala Gran - 8 min walk - 0.7 km
  • Cala d'Or Marina - 18 min walk - 1.5 km
  • Caló de ses Egos - 5 min drive - 3.9 km
  • Cala Sa Nau - 7 min drive - 2.8 km
  • Cala Mondrago Beach - 8 min drive - 6.7 km

Getting around

  • Manacor Station - 30 min drive
  • Palma de Mallorca (PMI) - 60 min drive

Restaurants

  • ‪Restaurant Cala Ferrera - ‬12 min walk
  • ‪Rancho El Patio - ‬2 min walk
  • ‪Cala Gran Cocktail bar - ‬11 min walk
  • ‪picco - ‬10 min walk
  • ‪Cafeteria Neptuno - ‬11 min walk

About this property

Inturotel Esmeralda Park

On beach with 2 outdoor pools for sandy fun near Cala d'Or Marina
As a guest of Inturotel Esmeralda Park, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

An indoor pool, a children's pool, and a hot tub are also featured at the business-friendly Inturotel Esmeralda Park. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Inturotel Esmeralda Park was completed in May 2025.

Smoking is allowed in designated areas at this 4-star Santanyi aparthotel.

  • 318 guestrooms or units
  • 3 levels
  • 9 buildings
  • 2 dining venues
  • Built in 1987
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Inturotel Esmeralda Park offers 318 air-conditioned accommodations with espresso makers and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santanyi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Beach

  • On a white sand beach

Pool/Spa

  • 2 outdoor pools
  • Body treatments
  • Couples treatment rooms
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Es Caló
  • Sa Terrassa Bar
  • Saladina Beach Bar

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 18 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea

Things to do

  • 24-hour gym
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free supervised activities for children
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Shopping
  • Water park
  • Boat tours nearby
  • Golfing nearby
  • Horseback riding nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 3 floors
  • 318 units
  • 9 buildings
  • Bicycle rentals
  • Built in 1987
  • Garden
  • Mediterranean architecture
  • Renovated - May 2025

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 65

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 May to 15 September:
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 to 20 per person
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property Registration Number H-PM-2658

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inturotel Esmeralda Park Aparthotel Santanyi
Inturotel Esmeralda Park Santanyi
Inturotel Esmeralda Park Aparthotel
Inturotel Esmeralda Park
Inturotel Esmeralda Park tany
Inturotel Esmeralda Park Santanyi
Inturotel Esmeralda Park Aparthotel
Inturotel Esmeralda Park Aparthotel Santanyi

Frequently asked questions

What is the cancellation policy at Inturotel Esmeralda Park?

Inturotel Esmeralda Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Inturotel Esmeralda Park?

Yep, Inturotel Esmeralda Park is a short 11-minute walk from Cala Gran. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Inturotel Esmeralda Park?

Yep, there is an onsite spa at Inturotel Esmeralda Park. You'll enjoy services like body treatments.

Does Inturotel Esmeralda Park have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Inturotel Esmeralda Park?

Inturotel Esmeralda Park features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Inturotel Esmeralda Park a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Inturotel Esmeralda Park.

Does Inturotel Esmeralda Park serve breakfast?

Sure does, buffet brekkie is offered daily from 8 AM to 10:30 AM.

Is there a free airport shuttle available at Inturotel Esmeralda Park?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Inturotel Esmeralda Park?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Inturotel Esmeralda Park?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Inturotel Esmeralda Park?

No, pets are not allowed.

Inturotel Esmeralda Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 972 reviews
Rating 8 - Good. 378 out of 972 reviews
Rating 6 - Okay. 86 out of 972 reviews
Rating 4 - Poor. 19 out of 972 reviews
Rating 2 - Terrible. 9 out of 972 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Myra

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

DOUNYA

Stayed 5 nights in Jul 2025

6/10 Okay

Jason

Travelled with partner
Liked: Property conditions & facilities
Very overcrowded Hotel, with children constantly dive bombing into the swimming pool. basically not very relaxing.
Stayed 5 nights in Jul 2025

6/10 Okay

Daniel

Travelled with family
Disliked: Room comfort

Unimpressed

Overall given the price of this hotel, we were unimpressed. We are a family of 3, with a 3 year old girl. It was impossible to get a sun bed around the pool, all towels on loungers by 8am and the staff didn’t take them off. That would be ok as there is a small water park, which had plenty of beds however it was 22 euros per adult, each day. Incredible when our little girls was only able to go on the 2 smallest slides. The hotel is next to great small beach however it is again massively overcrowded and difficult to get sun beds or even a space on the sand. The breakfast buffet was average and again overcrowded, with 20 minutes wait most days. The positives were the area is great for families, we found a lovely cafe for breakfast in the centre and some wonderful restaurants in the evening. It felt safe with a good atmosphere. The beaches are beautiful but busy and difficult to get to with prams ( no ramps). Overall I think that if the hotel was a 3 star hotel, with that price tag it would be acceptable.
Stayed 5 nights in Jul 2025

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Do not stay here.
Stayed 7 nights in Jun 2025

8/10 Good

Samuel

Travelled with family and small children, Business traveller
Liked: Cleanliness
Good hotel. Close to a great beach and a great cafe next to the beach that’s adults only. The hotel has a kids club. The kids club was enjoyed by our 5 and 7 year old. The 1 bedroom only has a sofa for the kids that can be modular to accommodate two kids. It’s not an extra dedicated bed for the kids. Staff was friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Francesco

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We liked the amenities in the room, on the property and right outside the property. Our stay as a family couldn’t have been better, we would recommend to anyone.
Stayed 7 nights in May 2025

6/10 Okay

Sophie Elizabeth May

Travelled with family and small children
Average stay, our bathroom leaked for 6 days (floors flooded) and only offered a room change the day before we left. Offered a 70 euro compensation to be spent at the hotel however when we purchased drinks, only given 50 euros credit- too late to speak to anybody as again this is as only offered the night before we left. Pool facilities great but overcrowded and no sun beds available from 8.30 daily. Restaurant good but little to no vegan options, no vegan options for dessert at all except sorbet twice. Friendly staff.
Stayed 7 nights in May 2025

4/10 Poor

Oliver

Travelled with family
Disliked: Room comfort

Not Ready for Guests – Disappointing Stay

Sadly, our stay was very underwhelming. The hotel is still under refurbishment, which wasn’t clearly communicated. There was no pool bar, a sewage smell coming from the air con, and the lift wasn’t working—especially dangerous and inconvenient with a baby. Staff communication was poor, and there was no real apology for any of the issues. The hotel might be nice once finished, but right now, it’s simply not ready. Wouldn’t return until everything is fully complete and functional.
Stayed 7 nights in May 2025

6/10 Okay

Debra Ann Mathias

Liked: Cleanliness
Disliked: Amenities
Property would be good but it is incomplete and quite noisy with the workmen by the pool Poor communication from hotel staff
Stayed 4 nights in May 2025

6/10 Okay

Stella

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Tracey Jayne, Bridport

Liked: Cleanliness, property conditions & facilities
Loved esmerelda , great location for accessibility to everything in Cala dor
Stayed 7 nights in Sep 2024

4/10 Poor

Bonnie

Travelled with group
Pretty sure this place was a cult
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness
Very nice hotel. Access to the two cala’s is superb. Many outdoor options available throughout the resort. The room was very clean but outdated. I believe they have started renovations of the rooms as the one we had did not reflect the pictures at the time of booking. My only criticism is although it’s a family resort, I booked it anyways as the property description indicated there were family and adult only separate pools. Crying children were heard although this was the case. Same at breakfast, kids were running around the breakfast area as if it was a playground.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a top floor premium apartment which was very nice, spacious and light with a lovely large balcony. Food was nice with plenty on offer. Every member of staff we came into contact with was friendly and helpful. Beautiful location with a small sandy beach which was very busy but it was high season still, very busy around the pool too. We will definitely return but probably at a slightly less busy time!
Stayed 6 nights in Sep 2024

6/10 Okay

Amber

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was nice - as in pics. cleaners super friendly and efficient. Pool and service areas main areas of disappointment. Pool way too busy, could barely move - has an over 16 pool but way too short on space to restrict one in my opinion. Lifeguards patrolling to remove belongings from sunbeds. Service areas such as beach restaurant neither friendly nor efficient. Begrudged paying for sunbeds on the beach which were clearly Inturotel as was all their signage. EUR 9 for two coffees when EUR 3 in the bakery up the road. Breakfast in the restaurant has long queues snaking through reception so never bothered. Nothing particularly wrong with it but certainly wouldn’t stay again peak season
Stayed 11 nights in Aug 2024

6/10 Okay

Muge Basaran

Expectations are higher for the amount of service received. Had to pay for the beach loungers and umbrella at the beach side whereas the ones by the pool was free. CardSlow and inefficient process accessing to most of things. ie. Needed to go to reception to activate the safe with unnecessary deposit. And interestingly, they could not make an authorisation on the card but asked for cash instead which did not make sense. Needed to wait until after 10am to get beach towels…
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location, great food, good entertainment.
Stayed 7 nights in Jun 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Amenities, property conditions & facilities
Loved the location for the beach and there was an adult swimming pool that we could use to get away from noisy families. Xisca who was the room attendant to L212 who was polite and smiling all the time and was always happy to help with the extra towels. The life guard should on one occasion did not do anything about the dogs mess that was on the grass near the adult when I informed them of it and it was still there by the end of the day. Not a good thing if the hotel wants to good to continue with the clean look of the resort.
Stayed 14 nights in Jul 2024

10/10 Excellent

Priscila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Sea view is perfect.
Stayed 5 nights in Jun 2024

10/10 Excellent

James William de

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families! Food in hotel was good with a lot of selection
Stayed 7 nights in Jun 2024

6/10 Okay

Alicia

Disliked: Room comfort
Stayed 3 nights in May 2024

8/10 Good

Kirsty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well laid out modern apartment with good amenities and good resort facilities. Unfortunately a handful of parking spaces for a multi-hotel resort. On site dining was expensive but plenty of options within 15 minute walk.
Stayed 3 nights in Apr 2024