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Atzavara Hotel & Spa

5.0 star property
Luxury hotel with 4 restaurants and 5 outdoor pools

Photo gallery for Atzavara Hotel & Spa

5 outdoor pools, pool umbrellas, pool loungers
Bar (on property)
Snack bar
1 bedroom, premium bedding, minibar, in-room safe
Exterior

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Laundry
The current price is AU$342
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
Carrer Pla de la Torre, 16, Santa Susanna, 08398
  • Santa Susanna Beach
    ‪11 min walk‬
  • Malgrat de Mar Beach
    ‪5 min drive‬
  • Pineda de Mar Beach
    ‪5 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪31 min drive‬

Room options

View all photos for Design Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Design Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 3 Single Beds

View all photos for Junior Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Junior Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Design Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Design Double Room Single Use

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Pool Penthouse Suite Triple Room

Terrace/patio

Pool Penthouse Suite Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Junior Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Junior Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Junior Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Junior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

View from room

Premium Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 3 Single Beds

View all photos for Junior Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Junior Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Pool Penthouse Suite Triple Room

Terrace/patio

Pool Penthouse Suite Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Premium Triple Room

View from room

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 3 Single Beds

View all photos for Pool Penthouse Suite Quadruple Room

Terrace/patio

Pool Penthouse Suite Quadruple Room

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Premium Double Room Single Use

View from room

Premium Double Room Single Use

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Pool Penthouse Suite Double Room

Terrace/patio

Pool Penthouse Suite Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

View from room

Premium Double Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Design Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Design Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Design Triple Room

1 bedroom, premium bedding, minibar, in-room safe

Design Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed OR 3 Single Beds

View all photos for Design Quadruple Room

1 bedroom, premium bedding, minibar, in-room safe

Design Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

About the area

Santa Susanna

A luxury stay in Santa Susanna awaits you at Atzavara Hotel & Spa. Within just a 15-minute stroll, you'll find Santa Susanna Beach and Platja Susana. Highlights at this family-friendly hotel include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, hydrotherapy and reflexology along with access to the hot springs/mineral springs and sauna. Posidonia is the hotel's own bar. Enjoy the free kids' club, gym, Turkish bath/hammam and sauna. 26910 square feet (2500 square metres) of event facilities include 20 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Within a 20-minute drive of this 5-property class Santa Susanna hotel, attractions include Pineda de Mar Beach and Calella Beach.

What's nearby

  • Santa Susanna Beach - 11 min walk - 1.0 km
  • Levante Beach - 12 min walk - 1.1 km
  • Malgrat de Mar Beach - 5 min drive - 3.1 km
  • Pineda de Mar Beach - 5 min drive - 3.2 km
  • Calella Beach - 7 min drive - 6.6 km

Getting around

  • Santa Susanna Station - 9 min walk
  • Gerona (GRO-Costa Brava) - 31 min drive

Restaurants

  • ‪Aloha - ‬4 min walk
  • ‪Kings Grand Café, Santa Susanna - ‬6 min walk
  • ‪Kalima Beach Club - ‬6 min walk
  • ‪Beertual Internacional - ‬14 min walk
  • ‪Restaurante la Maduixa - ‬14 min walk

About this property

Atzavara Hotel & Spa

Luxury hotel with 4 restaurants and 5 outdoor pools
Atzavara Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a sauna, and a fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 20 meeting rooms. Event space at this hotel measures 26910 square feet (2500 square metres) and includes a conference centre. A children's pool, spa services, and a terrace are also featured at the luxury Atzavara Hotel & Spa. Parking is available for a fee.

This 5-star Santa Susanna hotel is smoke free.

  • 465 guestrooms or units
  • 4 dining venues
  • 26910 sq ft of conference space
  • 2500 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
Atzavara Hotel & Spa offers 465 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 8.50 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bamboo Pool Club
  • Botanic
  • El Mercat
  • Ginger
  • Posidonia

Things to do

  • 5 outdoor pools
  • Archery
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Conference centre (26,910 square foot of space)

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 21 November and 27 January.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8.50 for children
  • Uncovered self-parking fee: EUR 12 per day
  • Spa fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Atzavara Hotel Spa
Atzavara Hotel & Spa Hotel
Atzavara Hotel & Spa Santa Susanna
Atzavara Hotel & Spa Hotel Santa Susanna

Frequently asked questions

What is the cancellation policy at Atzavara Hotel & Spa?

Atzavara Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Atzavara Hotel & Spa?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at Atzavara Hotel & Spa on 31 Aug 2025 start from AU$330.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Atzavara Hotel & Spa?

Yep, Atzavara Hotel & Spa has an uncovered self car park for EUR 12 per day.

Are there any beaches close to Atzavara Hotel & Spa?

Yep, Atzavara Hotel & Spa is a short 12-minute walk from Santa Susanna Beach. Fun beach activities include snorkelling, windsurfing and fishing.

Is there a spa on site at Atzavara Hotel & Spa?

Yep, there is an onsite spa at Atzavara Hotel & Spa. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Atzavara Hotel & Spa have a pool?

Atzavara Hotel & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Atzavara Hotel & Spa?

Atzavara Hotel & Spa features 5 outdoor pools, a full-service spa and 4 restaurants.

What makes Atzavara Hotel & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Atzavara Hotel & Spa.

Is Atzavara Hotel & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and children's books in the guestrooms, it's no surprise that Atzavara Hotel & Spa is a hit with families.

Does Atzavara Hotel & Spa serve breakfast?

Yep, buffet breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Atzavara Hotel & Spa?

No, Atzavara Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Atzavara Hotel & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Atzavara Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Atzavara Hotel & Spa?

No, pets are not allowed.

Atzavara Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 259 reviews
Rating 8 - Good. 45 out of 259 reviews
Rating 6 - Okay. 17 out of 259 reviews
Rating 4 - Poor. 6 out of 259 reviews
Rating 2 - Terrible. 9 out of 259 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel, lovely stay, very spacious rooms.
Stayed 3 nights in Apr 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We started our holiday at a hotel a few meters down the road and that hotel was a disaster. Atzavara saved our holiday. The room was spotless and the facilities were excellent. My little girl (8) loved the food, pool and kids club activities. The staff were absolutely amazing and so friendly. If I were to go to Santa Susanna again I would definitely be back at this hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful, amazing service and very clean
Stayed 5 nights in Apr 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, everything was perfect. Lovely rooms, all very new and clean. Roof top pool was just fantastic. Breakfast was the best we have ever had, an amazing amount of options. One of the best hotels we have stayed in!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

All perfect, except the A/C isn't working during the spring time.
Stayed 6 nights in Mar 2025

10/10 Excellent

TAKU

Stayed 2 nights in Jan 2025

8/10 Good

Tal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was good, but didn't feel like 5-stars. Acoustic is bad ( heard high hills noises from the corridor and the upper floor, cleaning team starting moving furniture early in the morning). No beverages at dinner ( even water), spa was overpriced for what you get, no netflix etc. Adding these little extra features will help feeling more welcome. We felt rushed by the staff during the meals and the cleaning team entered our room before 10 am while we were there.
Stayed 1 night in Jan 2025

8/10 Good

Isha

Stayed 1 night in Sep 2024

2/10 Terrible

Muhammad Mohsin

Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort great gluten free options on the buffets rooms modern and spacious spa circuit is a must do
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay

My second time here, really love the hotel. The area is ok, lots to do and see. My only issue was that I asked reception to book me a table at a local restaurant and it wasn’t done so I didn’t manage to eat where I wanted to that night. Other than that the stay was perfect!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Stayed 7 nights in Sep 2024

10/10 Excellent

Deerasinghe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best thing about this hotel is the breakfast. Funnily enough, a friend who had stayed here a few years remembered this when I said I had made the booking, and boy was he not wrong. The staff are also incredibly helpful and friendly, and the rooms spacious, modern, and comfortable. We had a sea view room and the view from the balcony was indeed stunning. Lots of great entertainment at the bar downstairs, and we caught a couple of very cool acts on two different nights. Onsite facilities like the tennis courts, the (huge) gym, and the yoga classes are an added bonus. It's absolutely perfect for a wellness getaway. The city centre is about a 20-minute bus ride away, and the bus stops are just outside the property perimeter. The little town that's sort of adjacent is a little more rundown, but the seaside boardwalk probably gets very busy during summer. We went off-season and it was pretty calm, though we found one excellent fish restaurant not too far away.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ange, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place Easy parking
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was brilliant, little bit upset that we paid for a penthouse suite but got given the smallest one, with the smallest patio area and smallest pool, even the one next door was much bigger, other then this though everything was great
Stayed 3 nights in Jul 2024

8/10 Good

Curtis Ivor

Stayed 3 nights in Jun 2024

2/10 Terrible

Mark

Travelled with family and small children
This is not a 5 star hotel. The service and food is terrible, when you complain nothing is done. My son has allergies and the restaurant staff didn’t even know the ingredients in the food.
Stayed 6 nights in May 2024

6/10 Okay

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience, although very expensive

The check in was relatively good The staff was very kind and attentive. The room was really nice, with a balcony that gave a view to the sea and pool. Really nice. The atmosphere of the hotel is very modern and artistic. It has many restaurants with different themes and options for each one. The pool is really nice, seems to be on basis of salty water (at least that is what i felt) Other then that, everything is quite expansive - but that is expected for this kind of a hotel. For the room i would give 4, for the sole reason that the toilet - it was just not comfortable at all. The bad is that again, an expansive 5 star hotel, and they charge extra money for parking and spa entrance (which you need to reserve in advance to enter) Generally i would not recommend this place, just because there is nothing interesting around it, this hotel seems to be the most interesting thing there is to do in this town. But if you have to go somewhere in this town, that i thing this hotel os the best option, although quite expansive one
Stayed 1 night in May 2024

10/10 Excellent

Eunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Veebawadee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My mum and auntie to whom I arranged this holiday were well treated and looked after. Food was fresh and staff were great. A bottle of water was provided every day! Thank you for making the stay of these two ladies enjoyable!
Stayed 4 nights in Apr 2024

10/10 Excellent

Roy

Business traveller, Travelled with partner
Liked: Amenities
We had a wonderful stay & look forward to our return ☀️☀️☀️
Stayed 1 night in Apr 2024

10/10 Excellent

Denisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing, from the room to food and staff. Thank you
Stayed 1 night in Apr 2024