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Hotel Irotama XXI

Property class: 3

Photo gallery for Hotel Irotama XXI

A beachside dining setup with tables set for two, surrounded by palm trees and ocean views.
A pool area with lounge chairs and a hot tub, overlooking the sea.
A restaurant with thatched roof, wooden tables, and chairs, with a view of a pool and outdoor seating.
A bar area with a thatched roof, wooden beams, and stone tile flooring. There are bar stools and a bar counter with various items on it.
A beach with palm trees, a thatched hut, and sun loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Gym
  • Business services
  • Laundry room
The current price is AU$216
16 Nov - 17 Nov

Explore the area

View map
Km 14 Via Cienaga, Torre XXI, Santa Marta, Magdalena, 470006
  • Place, Bello Horizonte Beach
    ‪1 min walk‬
  • Place, Zazue
    ‪12 min walk‬
  • Place, Rodadero Beach
    ‪23 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪10 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a balcony with a view, a ceiling fan, and a framed picture on the wall.

Standard Room

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Garden View

A hotel room with a large bed, a balcony with a view, and a TV in a wooden cabinet.

Junior Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Bello Horizonte
  • Pool
  • Spa pool
  • Spa
  • All-inclusive available
8.8 out of 10, Excellent, 841 reviews
The price is AU$257
16 Nov - 17 Nov
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About the area

Santa Marta

At Hotel Irotama XXI you'll be within just a 5-minute stroll of Bello Horizonte Beach and within 15 minutes of Zazue. Highlights at this hotel include a restaurant, a free area shuttle and a gym. .Enjoy access to 2 outdoor tennis courts along with karaoke. Business amenities include meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. There's also the convenience of an area shuttle. .With a stay at this 3-property class Bello Horizonte hotel, you'll be 9.1 km (5.7 mi) from Rodadero Beach and 16.1 km (10 mi) from Santa Marta Beach.

What's nearby

  • Bello Horizonte Beach - 1 min walk - 0.1 km
  • Zazue - 12 min walk - 1.1 km
  • Rodadero Beach - 23 min drive - 11.5 km
  • Santa Marta Beach - 26 min drive - 17.9 km
  • Taganga Beach - 31 min drive - 20.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 13 min drive

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪Ita’si - ‬8 min drive
  • ‪Cocos Bar - ‬7 min walk
  • ‪Juan Valdez - ‬7 min drive
  • ‪Crepes & Waffles - ‬13 min walk

About this property

Hotel Irotama XXI

Some rates at Hotel Irotama XXI are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Hotel Irotama XXI offers its guests outdoor tennis courts and a health club. A free area shuttle within 7 kilometres is available. A rooftop terrace, spa services, and karaoke are also featured at the business-friendly Hotel Irotama XXI.

This 3-star Santa Marta hotel is smoke free.

  • 66 guestrooms or units
  • Conference rooms
  • Karaoke
  • Terrace on the roof
  • Conference centre
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Hotel Irotama XXI offers 66 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This individually furnished accommodation includes desks. Beds feature premium bedding. This Santa Marta hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services.

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  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, 703 reviews
The price is AU$180
3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 kilometres
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Evening entertainment
  • Health club
  • Karaoke
  • Table tennis
  • Tennis lessons

Family friendly

  • Children's games
  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Picnic area
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Irotama XXI
Hotel Irotama XXI Hotel
Hotel Irotama XXI Santa Marta
Hotel Irotama XXI Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at Hotel Irotama XXI?

Hotel Irotama XXI offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Irotama XXI?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Irotama XXI on 16 Nov 2026 start from AU$216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Irotama XXI?

Yep, Hotel Irotama XXI is a short 4-minute walk from Bello Horizonte Beach. Fun beach activities include windsurfing.

Is there a spa on site at Hotel Irotama XXI?

There's no onsite spa, but this property does offer spa services.

Is there a free airport shuttle available at Hotel Irotama XXI?

No, Hotel Irotama XXI does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Irotama XXI?

Yep, you can grab a meal at Hotel Irotama XXI's onsite restaurant.

What time are check-in & check-out at Hotel Irotama XXI?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Irotama XXI?

No, pets are not allowed.

Hotel Irotama XXI Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 31 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great room. A/c works well and keeps the place nice and cold. Great restaurants. If you go, you will have a great time. My wife and I will be back.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort with several pools and right in front of the beach. Perfect for families
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very spacious and comfortable. It’s only in place restaurant served good food, but prices are elevated. Most of the amenities and all other restaurants are in the complex, but be prepared to take long walks back and forth. Their breakfast buffet is excellent. Walking to the beach will set you 10 min back. And their access road is in deplorable condition.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, the way the manage a complaint i make was really good even though it was my fault. The room was clean an amazing and amenities were very good.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Staff super courteous, rooms very clean
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent service, superb cleanliness
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach view front the dinning area
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food can improve
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the beaches are beautiful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, attention, and security. The staff are polite and discreet, and the food is exceptional. We felt cared for and comfortable at all times. Travel with my mom. February 2026.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The service was excellent, great spacious room, the breakfast buffet was delicious. Beautiful views.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and friendly service.

The location, room,and service were excellent. Breakfast was excellent. The lunch and dinner weren't great but fine for days we didn't want to go out. We will be staying again in the next year.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome swimming pools!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
We stay for 4 nights 5 days all the facilities are open for us to use. We were very happy except the food at some of the restaurants needs to improve is also very pricey,we were lucky to know that there is a small shopping center very close and has very nice restaurants.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Irotama is nice resort with a large beach and very good swimming pools. The breakfast at Cocos restaurant is fine, but food is not good (relatively with its value) for lunch or dinner. Is recommended to go to Santa Marta old city restaurants at night
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, nice view, and amenities. Pool hours are limited. They could be improved. I didn’t like the food at the Buho restaurant.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Ants in the room

The facilities in the resort are great (especially the pool) however the beds were very uncomfortable and we discovered a lot of ants in our room. Instead of offering to move us, the staff sprayed bug killer all over the bedroom. Not a 5 star experience, not even a 2 star experience.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I had a wonderful experience at this resort! The food was excellent, the room was clean, and the view was absolutely beautiful. What truly stood out was how friendly and welcoming the staff were everyone made us feel right at home. The reason I’m NOT giving five stars is due to the transportation within the hotel. If you have physical limitations and are unable to climb onto the shuttle bus, your only option is a golf cart. Unfortunately, the wait time for the ONLY golf cart can vary from 15 to 45 minutes, which can be inconvenient, especially since the resort is quite large and everything is spread out. That said, if mobility isn’t an issue for you or you don’t mind the occasional wait, I highly recommend this resort. It’s honestly the best I’ve ever been to in my life a truly unforgettable experience!
View from the restaurant
View from my room
View from breakfast area
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort, expansive property, many options

We had a two bedroom family suite in Irotama XXI. It was beautiful and complete with a kitchenette, plates, cups, glasses, knives, forks, spoons, and many orher itensils needed for cooking. Microwave and a large drip coffee maker completed the amenities. The bedrooms had cieling fans to complement the ample air conditioning. Bathrooms were amazing. The balcony off the master bedroom was spacious and had a table with 4 chairs and a cieling fan that helped keep the bugs away at night. The daily cleaning of the room was excellent. The floors were mopped and the person also did the dishes, as well as, all other expected cleaning. The restaurants were good and I recommend you try them all because the resort is large. My favorite was Búho. The resort has a large group of security personnel for your security. I was extremely impressed by how many security guards there were and that they were everywhere we went. There is also a police presence as well. This is not to say the area is particularly dangerous- quite the opposite. It is simply to keep the resort guests secure as all the beaches are public. They allow a tour company to operate in their lobbies. We took the city tour. It was not very good. You can easily get to the aquarium without a tour and Playa Blanca is also easily reached by water taxi. I would definitely stay here again and I highly recommend Irotama XXI.
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
L'Hôtel faisait parti d'une chaine, du coup il fallait sortir de notre hôtel pour aller à la piscine (donc laisser un enfant y aller tout seul pas possible), au restaurant ou d'autres services. Finalement dans notre bâtiment il n'y avait rien. Relativement déçue vu le prix que j'ai payé surtout que sur Hotels.com dans le descriptif de la chambre c'était 74 m² et vue océan et pas ça du tout !! La chambre était malgré tout grande avec un grand balcon. Le personnel était très agréable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok, atención y servicios que presta el hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, las instalaciones muy bonitas el personal muy amable y las habitaciones muy amplias y cómodas. Lo único malo fue el servicio del transporte interno que es demasiado demorado y en ocasiones ni llega a pesar de estar el hotel muy vacío
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Prépreté, infrastructures et service.
Stayed 4 nights in Jan 2026