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Hotel Del Parque

3.0 star property

Photo gallery for Hotel Del Parque

A narrow corridor with tiled flooring, white walls, and red pillars. There are potted plants along the walls and a hammock in the center.
A view through a metal gate of a hammock, potted plants, and a red pillar.
A bedroom with two single beds, a wooden wardrobe, and a mirror on the wall.
A bathroom with a glass shower enclosure, a sink with a blue-tiled countertop, and blue-tiled walls.
A room with a tiled floor, a sofa with cushions, two wooden chairs, a small table, and a potted plant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle 19 # 4-45, Santa Marta, Magdalena, 470004
  • Place, Santa Marta Cathedral
    ‪1 min walk‬
  • Place, Parque de los Novios
    ‪2 min walk‬
  • Place, Santa Marta Beach
    ‪5 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪31 min drive‬

Room options

View all photos for Single Room

A room with two beds, a window with curtains, a desk with a book, and framed pictures on the wall.

Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a television, a wooden cabinet, a chair, and a mirror on the wall.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A room with two beds, a window with curtains, and a door with a geometric design.

Triple Room

  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A bedroom with two single beds, a wooden wardrobe, and a mirror on the wall.

Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

About the area

Santa Marta

At Hotel Del Parque you'll be within steps of Parque de los Novios and Santa Marta Cathedral. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 3-property class Historic Center hotel include Santa Marta Beach and Taganga Beach.

What's nearby

  • Santa Marta Cathedral - 1 min walk - 0.2 km
  • Parque de los Novios - 2 min walk - 0.2 km
  • Santa Marta Theater - 3 min walk - 0.3 km
  • Santa Marta Beach - 5 min walk - 0.4 km
  • Marina Santa Marta - 6 min walk - 0.6 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 29 min drive

Restaurants

  • ‪IKARO CAFE - ‬1 min walk
  • ‪Tocata Karaoke Bar - ‬1 min walk
  • ‪Matta By Mestizo - ‬2 min walk
  • ‪La Sartén Dorada Restaurante y Parrilla - ‬2 min walk
  • ‪Porthos Pub - ‬2 min walk

About this property

Hotel Del Parque

Hotel Del Parque offers its guests barbecue grills, multilingual staff, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 3-star Santa Marta hotel.

  • 5 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • Bar or lounge
Hotel Del Parque offers 5 air-conditioned accommodations, with a ceiling fan. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Del Parque

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 30000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Del Parque Santa Marta
Hotel Del Parque
Hotel Del Parque Santa Marta
Hotel Parque Santa Marta
Parque Santa Marta
Hotel Del Parque Hotel
Hotel Del Parque Santa Marta
Hotel Del Parque Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at Hotel Del Parque?

Hotel Del Parque offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Del Parque?

Yep, Hotel Del Parque is a short 6-minute walk from Santa Marta Beach.

Is Hotel Del Parque family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Hotel Del Parque is a hit with families.

Is there a free airport shuttle available at Hotel Del Parque?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Del Parque?

Check-in begins at 3 PM. Check-out time is 12:30 PM.

Are pets allowed at Hotel Del Parque?

No, pets and service animals are not allowed.

Hotel Del Parque Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 77 reviews
Rating 8 - Good. 24 out of 77 reviews
Rating 6 - Okay. 16 out of 77 reviews
Rating 4 - Poor. 6 out of 77 reviews
Rating 2 - Terrible. 8 out of 77 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not like what was offered when I booked the room, the picture are not representative of the hotel. The place is not in good condition and is full of old stuff, the room’s door had no lock.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Trevor H.

Great price and great location

The place needs some work.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les chambres ne correspondent en rien à la photo de l'annonce. l'état des chambres est déplorable.
Stayed 3 nights in Jul 2018
Verified

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Buena ubicación, muy sucio.

Felipe es muy amable pero la verdad tiene muy muy descuidado el lugar. La habitación estaba sucia al entregarla y el exterior presenta un deterioro evidente. Lo mejor es la zona, simplemente una zona excelente e inmejorable. Recomiendo que actualicen las fotos del lugar porque dista en bastantes aspectos.
Verified

6/10 Okay

Gisela

Disliked: Cleanliness, property conditions & facilities

Estancia corta y para mochileros

Está en el mismo casco urbano. Y el dueño es muy servicial, educado y agradable. Pero no es un hotel, es una casa con varias habitaciones q lastimosamente están un poco descuidadas. Las fotos no corresponden con la actualidad
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

La casa estilo colonial es cómoda, aunque por fuera no luce muy alentadora, el cuarto sirve para el propósito. La persona que atiende es muy amable.
Stayed 3 nights in Mar 2018
Verified

4/10 Poor

on-the-go

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Needs cleaning

Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice family owned hotel in very good location

Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
Stayed 1 night in Feb 2018
Verified

4/10 Poor

Ulrik

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 3 star hotel, 1 star at the most. Our booking was prepaid and non-refundable. Nevertheless we turned on our heels and went away. Should be avoided.
Stayed 3 nights in Feb 2018
Verified

2/10 Terrible

jenna

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a hotel

More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not ready when we arrived to the hotel.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cerca a la rumba / close to the nightlife

Nando was very nice and eager to help with any question we had. The AC worked great. Beds were good.
Stayed 2 nights in Nov 2017
Verified

4/10 Poor

roz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for backpackers

We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we were looking for

Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere
Verified

8/10 Good

Roman

Liked: Staff & service, room comfort

Super lokalita

Majiteľ bol perfektný a snažil sa vyjsť maximálne v ústrety našim požiadavkám. Hotel má skvelú polohu uprostred všetkého diania v Santa Marte. Ubytovanie odporúčam všetkým, čo si nepotrpia na luxus.
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Reservation problem at well-located small hotel

It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Genial trato, perfecta ubicación.

Felipe nos trató EXCEPCIONALMENTE. Si bien no será el hotel más lujoso o con las mejores prestaciones, el trato amable del personal (siempre sugeriéndonos cosas por hacer o visitar así como tratándonos como amigos, no clientes) y la ubicación compensan con creces. Volveremos sin duda. ¡Gracias!
Verified

10/10 Excellent

Preben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super vært og hyggelige værelser

Vi havde kun booket en overnatning, men skyndte os at bestille en mere, fordi stedet var vildt hyggeligt og skøn gårdhave og værten virkelig hjælpsom og venlig. Det var midt i centrum, men kUn fem minutter fra stranden. Ingen morgenmad, men utallige steder ligen udenfor døren. Vi vi gerne bo der igen.
Verified

8/10 Good

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacance

Très très bien personne au petit soin
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

buen servicio

bien pero los baños regular
Verified

8/10 Good

trevor

Liked: Cleanliness, staff & service, room comfort

Economical place to stay. Near entertainment.

Food and transportation very close and owner always available.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación inmejorable. El personal y principalmente Felipe el dueño marcan una gran diferencia en la estadía! Inmejorable también!