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MW Douro Wine & Spa

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Indoor pool, seasonal outdoor pool, pool loungers
4 restaurants; lunch and dinner served
Panoramic Suite
Property grounds
4 restaurants; lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$198
includes taxes & fees
28 June - 29 June

Explore the area

View map
Rua Marechal Teixeira Rebelo 136, Santa Marta de Penaguião, Vila Real, 5030-059
  • Place, Caves Santa Marta
    ‪9 min drive‬
  • Place, Centro Cultural e Recreativo de Arrabães
    ‪9 min drive‬
  • Place, Cathedral of Vila Real
    ‪10 min drive‬
  • Airport, Vila Real (VRL)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room, Vineyard View

Deluxe Double Room, Vineyard View

Deluxe Double Room, Vineyard View

9.0 out of 10
Wonderful
(2 reviews)
  • Vineyard view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

49-inch flat-screen TV with cable channels, TV

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

Deluxe Double Room, Terrace

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

About the area

Santa Marta de Penaguião

A luxury stay in Santa Marta de Penaguião awaits you at MW Douro Wine & Spa . You'll be 7.6 km (4.7 mi) from Fornelos River Beach and 7.6 km (4.7 mi) from Caves Santa Marta. Highlights at this hotel include 4 restaurants, a full-service spa and a winery. .A day of pampering at Aqua Duorum can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and mani/pedis. The restaurant, Nikkei & Sushi Experience, serves sushi and is open for lunch and dinner. BOHO MIXOLOGY BAR is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a seasonal outdoor swimming pool. Continental breakfast is available daily between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Santa Marta de Penaguião hotel include Centro Cultural e Recreativo de Arrabães and Carreira Gardens.

What's nearby

  • Caves Santa Marta - 9 min drive - 8.0 km
  • Centro Cultural e Recreativo de Arrabães - 9 min drive - 9.8 km
  • Cathedral of Vila Real - 10 min drive - 9.8 km
  • Adega de Vila Real - 11 min drive - 11.6 km
  • Mateus Palace - 13 min drive - 15.2 km

Getting around

  • Regua Station - 32 min drive
  • Vila Real (VRL) - 22 min drive

Restaurants

  • ‪Pastelaria Gomes - ‬10 min drive
  • ‪Café Avenida - ‬9 min drive
  • ‪Taberna Londrina - ‬11 min drive
  • ‪McDonald's - ‬11 min drive
  • ‪Pasonorte - ‬9 min drive

About this property

MW Douro Wine & Spa

A winery is on site. MW Douro Wine & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business centre, a meeting room, and coworking spaces are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury MW Douro Wine & Spa . You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 5-star Santa Marta de Penaguião hotel is smoke free.

  • 44 guestrooms or units
  • 4 dining venues
  • Winery on site
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
MW Douro Wine & Spa offers 44 air-conditioned accommodations with minibars and a safe. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Santa Marta de Penaguião hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Aqua Duorum has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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  • Pool
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  • Breakfast included
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4.5 out of 5, Wonderful, 227 reviews
The price is AU$225
includes taxes & fees
25 June - 26 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 35 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 50; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BOHO MIXOLOGY BAR
  • D'vino " À Portuguesa "
  • D'vino Flavours & Soul
  • KODE
  • Nikkei & Sushi Experience

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Motor boating
  • Outdoor pool (guest access)
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery
  • Winery release events

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

MW Douro Wine & Spa Hotel
MW Douro Wine Spa by TRIUS Hotels
Magnificat Wine Boutique Hotel SPA
MW Douro Wine & Spa Santa Marta de Penaguião
MW Douro Wine & Spa Hotel Santa Marta de Penaguião

Frequently asked questions

What is the cancellation policy at MW Douro Wine & Spa ?

MW Douro Wine & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MW Douro Wine & Spa ?

As of 20 June 2026, prices found for a 1-night stay for 2 adults at MW Douro Wine & Spa on 28 June 2026 start from AU$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MW Douro Wine & Spa ?

Yep, MW Douro Wine & Spa has a free self car park.

Is there a spa on site at MW Douro Wine & Spa ?

Yep, Aqua Duorum is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does MW Douro Wine & Spa have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 24 hours (Seasonal outdoor pool open from May to October).

What luxury perks are available at MW Douro Wine & Spa ?

MW Douro Wine & Spa features a full-service spa, a winery and an indoor pool.

Does MW Douro Wine & Spa serve breakfast?

Yeah, continental breakfast is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at MW Douro Wine & Spa ?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at MW Douro Wine & Spa ?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at MW Douro Wine & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at MW Douro Wine & Spa ?

No, pets are not allowed.

Is there a golf course on site at MW Douro Wine & Spa ?

There is a golf course next to MW Douro Wine & Spa .

MW Douro Wine & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 91 reviews
Rating 8 - Good. 29 out of 91 reviews
Rating 6 - Okay. 14 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
A nice property and very quiet at night.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Maria Helena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views from the rooms. Modern amenities and friendly attentive staff
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultimate comfort for a race weekend retreat, relaxing room and spa, good food and great staff… what more could you want?
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Verified

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Stayed 4 nights in Oct 2023
Verified

6/10 Okay

Raul Moura da

Liked: Cleanliness, staff & service
Good Hotel, but not surely 5 Star, and even pushing to be a 4 Star....
Stayed 1 night in Feb 2024
Verified

8/10 Good

Savita

Liked: Cleanliness, property conditions & facilities

Zero privacy in hotel rooms with open concept

Do not understand the need to expose the bathroom space to the room. Travelling with friends means that there is no privacy after a shower to dry off and dress without having exposure to others in the room! Plus if other person is sleeping, the light from the washroom space is disturbing to others! WHY are hotels doing this???
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful Hotel

The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Stay with Amazing Views

Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Anji

Liked: Property conditions & facilities, room comfort

I wish it gets much much better

Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Stayed 1 night in Aug 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, amenities
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service

Ok but far from a 5 star hotel

Friendly staff but clearly understaffed and untrained. Comfortable room however you would expect some amenities on a 5 star hotel such as robes/slippers, tea/coffee, dental kit… also there was 1 complimentary water bottle however not a new/fresh bottle. I would like to strongly suggest for a bar/wine menu improvement (it’s Douro wine region!). Also the restaurant menu should have more options and frankly better quality for the prices. Breakfast was ok but again…not a 5 star (no fresh juices or fresh fruit…). The hotel has several things to improve even some rebuilt to do (I’ve noticed an unfinished wall coming back from the parking lot via stairs as there was no elevator). Not much to do outside the hotel. Spa and gym ok. Overall it’s ok but far from 5 stars.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Natasha

Liked: Property conditions & facilities
Disliked: Cleanliness
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Neela

Liked: Cleanliness, staff & service
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
Stayed 1 night in Oct 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Goncalo

Disliked: Staff & service, property conditions & facilities

pior 5 estrelas por onde já passei

Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável

Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Luzius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Stayed 5 nights in May 2025