Best Western - accommodation in Santa Flavia

Great hotel & very much enjoyed my stay. The room was clean and cleaned everyday, plenty of toiletries available. The breakfast (included) was great and had lots of options as well as being very tasty. There is a small gym which does the job and definitely better than most hotel gyms. Free car park with plenty of space which was ideal. Great views and lots of space to sit outside or in the lobby. The staff were all so kind, friendly and helpful. Overall, was a great hotel and would highly recommend.

I stayed in a small villa which only had 5 minutes of hot water before the water turned cold. Maintenance came to fix the problem, but never fixed it; even though the front desk insisted that maintenance confirmed that the issue was fixed. The hot water heater was turned to maximum but it did not fix the problem. The staff offered to move my room, but they would only move 1 of the 3 rooms which was not possible for us due to medical issues with one of the family members. I had to figure out a way to shower with continuously turning the water on and off, to wash and rinse, so I would not run out of hot water. It was very inconvenient. Also, if renting a villa please know that there are MANY stairs to climb to get to the main hotel. So if you are elderly or have any type of disability or injury, the villas are not an option for you. Although the can send a golf cart for you, it is inconvenient and not way to get into. I also felt disrespected by the front desk staff because when I voiced my concerns to them, they began speaking to each other in Italian instead of continuing to speak in English.

Spacious King bed even it’s written as double. Location is great as well.