AluaSoul Ibiza - Adults Only

4.0 star property
Adults-only beachfront hotel with 2 outdoor pools

Photo gallery for AluaSoul Ibiza - Adults Only

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Egyptian cotton sheets, memory-foam beds, minibar, in-room safe
3 restaurants, breakfast, lunch served; local and international cuisine
On the beach

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Spa

Explore the area

View map
Playa Es Canar, s/n, Santa Eulalia del Rio, Ibiza, 7849
  • Place, Playa de Es Canar
    ‪2 min walk‬
  • Place, Punta Arabi Hippy Market
    ‪11 min walk‬
  • Place, Cala Nova
    ‪11 min walk‬
  • Airport, Ibiza (IBZ)
    ‪34 min drive‬

Room options

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Egyptian cotton bed sheets
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Pool View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Egyptian cotton bed sheets
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Double Room Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Egyptian cotton bed sheets
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room Single Use, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Egyptian cotton bed sheets
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Blackout curtains
Memory foam bed
Egyptian cotton bed sheets
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room Single Use, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Blackout curtains
Memory foam bed
Egyptian cotton bed sheets
  • 22 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Superior Double Room, Balcony, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Egyptian cotton bed sheets
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Superior Double Room, Balcony, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Egyptian cotton bed sheets
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Sea View (1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, Balcony, Sea View (3 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Junior Suite, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Pool View (3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Junior Suite, Balcony, Pool View (1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton bed sheets
Blackout curtains
Memory foam bed
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the area

Santa Eulalia del Rio

At AluaSoul Ibiza - Adults Only, you'll be 1.1 km (0.7 mi) from Punta Arabi Hippy Market and 4.7 km (2.9 mi) from Marina Santa Eulalia. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and an indoor swimming pool. .The buffet restaurant, Terra, serves local and international cuisine and is open for breakfast, lunch and dinner. Agua is the hotel's own lobby lounge. Spend the day at the beach and enjoy the on-site gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and massage/treatment rooms. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free parking nearby, along with the convenience of an area shuttle. .Places within a 30-minute drive of this 4-property class Santa Eulalia del Rio hotel include Paseo Vara de Rey and Port of Ibiza.

What's nearby

  • Playa de Es Canar - 2 min walk - 0.2 km
  • Punta Arabi Hippy Market - 11 min walk - 1.0 km
  • Cala Nova - 11 min walk - 1.0 km
  • Cala Martina - 17 min walk - 1.5 km
  • Cala Pada Beach - 6 min drive - 2.8 km

Getting around

  • Ibiza (IBZ) - 34 min drive

Restaurants

  • ‪Epic Infinity Lounge - ‬9 min walk
  • ‪La Jacaranda Lounge Ibiza - ‬3 min walk
  • ‪Illa Des Canar - ‬3 min walk
  • ‪Buah! - ‬1 min walk
  • ‪Aiyanna Beach Club - ‬15 min walk

About this property

AluaSoul Ibiza - Adults Only

Adults-only beachfront hotel with 2 outdoor pools
Some rates at AluaSoul Ibiza - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

AluaSoul Ibiza - Adults Only offers its guests 2 outdoor swimming pools, an indoor pool, a health club, and a sauna. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at AluaSoul Ibiza - Adults Only. An area shuttle within 500 metres is available for a fee.

This 4-star Santa Eulalia del Rio hotel is smoke free.

  • 290 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
AluaSoul Ibiza - Adults Only offers 290 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Memory foam beds feature Egyptian cotton sheets. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santa Eulalia del Rio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge) up to 500 metres

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Agua
  • Kentia
  • Mare Nubium
  • Terra

Things to do

  • 2 outdoor pools
  • Concerts/live shows
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Aluasoul Ibiza Santa Eulalia del Rio
Hotel Marina Panorama Santa Eulalia del Rio
Hotel Panorama Marina
Marina Panorama
Marina Panorama Hotel
Marina Panorama Santa Eulalia del Rio
Hotel Marina Panorama I y II Ibiza/Santa Eulalia Del Rio
Marina Panorama i Hotel
Aluasoul Ibiza Santa Eulalia del Rio
Aluasoul Ibiza
AluaSoul Ibiza Adults Hotel Santa Eulalia del Rio
AluaSoul Ibiza Adults Hotel
AluaSoul Ibiza Adults Santa Eulalia del Rio
AluaSoul Ibiza Adults
Hotel Aluasoul Ibiza Adults Only
Hotel Aluasoul Ibiza

Frequently asked questions

What is the cancellation policy at AluaSoul Ibiza - Adults Only?

AluaSoul Ibiza - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to AluaSoul Ibiza - Adults Only?

Yep, AluaSoul Ibiza - Adults Only is on Playa de Es Canar. Fun beach activities include waterskiing and windsurfing.

Is there a spa on site at AluaSoul Ibiza - Adults Only?

There's no onsite spa, but this property does offer services like massages.

Does AluaSoul Ibiza - Adults Only have a pool?

AluaSoul Ibiza - Adults Only has 2 outdoor swimming pools and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at AluaSoul Ibiza - Adults Only?

AluaSoul Ibiza - Adults Only features 2 outdoor pools, a health club and an indoor pool.

What makes AluaSoul Ibiza - Adults Only a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at AluaSoul Ibiza - Adults Only.

Is AluaSoul Ibiza - Adults Only family-friendly?

No, AluaSoul Ibiza - Adults Only is an adults-only property.

Does AluaSoul Ibiza - Adults Only serve breakfast?

Yep, complimentary buffet brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at AluaSoul Ibiza - Adults Only?

No, AluaSoul Ibiza - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at AluaSoul Ibiza - Adults Only?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at AluaSoul Ibiza - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at AluaSoul Ibiza - Adults Only?

Dogs are welcome at AluaSoul Ibiza - Adults Only, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

AluaSoul Ibiza - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 223 reviews
Rating 8 - Good. 77 out of 223 reviews
Rating 6 - Okay. 29 out of 223 reviews
Rating 4 - Poor. 19 out of 223 reviews
Rating 2 - Terrible. 5 out of 223 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Plenty of noise from outside the hotel. A little underwhelmed by the hotel itself. All inclusive food was pretty poor on the whole.
Stayed 7 nights in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carlos was amazing around the pool food was good view from hotel was good Great holiday
Stayed 13 nights in Aug 2025

10/10 Excellent

joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 4 days in the sun with frozen cocktails

Always walked past this hotel when I've been camping in ibiza and thought I'd love to stay there and it didnt disappoint. Lovely and clean, comfortable bed, air con worked really well, pool area lovely and frozen cocktails included on all inclusive. Brillaint hotel and would defijitely recommend and return
Stayed 4 nights in May 2025

6/10 Okay

Natasha

Stayed 4 nights in Aug 2025

10/10 Excellent

Dionne

Liked: Amenities
Great location. Wasy beach access. My room was basic but clean and functional. Nice comfortable bed. Internet access was good. The all inclusive food was amazing. So much choice!!! I looked forward to all mealtimes. The drinks were also very good. Friendly staff too. I would definitely return.
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group

Good service but suite was not twin beds

Good service but requested twin beds and was given a double bed.
Stayed 2 nights in Jul 2025

6/10 Okay

Kiman

Travelled with family
Liked: Staff & service
We stayed at AluaSoul Ibiza recently and unfortunately, our experience fell short of expectations. The hotel has potential, but it’s in serious need of a major update. Our room had several issues: the shower leaked heavily every time it was used, making the bathroom floor constantly wet and unsafe. Even more concerning, we encountered multiple cockroaches in our room during our stay — an unacceptable issue for any hotel. No hairdryer available, and very confusing on the board of the rooms available 3 different types of all inclusive The food at the hotel was just okay, but generally bland. There were no chili options or any real variety in spice, which made the meals feel repetitive over time. The pool area quickly becomes overcrowded. Guests place towels extremely early in the morning to reserve sunbeds, leaving very limited space later in the day. This made relaxing by the pool quite difficult. While there is a bus that conveniently takes you to Ibiza Old Town, there is no return service, leaving taxis as the only option to get back — which can be costly and inconvenient. The surrounding area of the hotel doesn’t offer much, and the beachfront itself is underwhelming and not particularly pleasant. Overall, the hotel needs significant improvements to justify its rating and pricing. I wouldn’t return unless some major changes are made.
Stayed 5 nights in Jul 2025

8/10 Good

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the most of the staff were very welcoming and were truly helpful in making our trip an amazing adventure. Particularly Tomasz and Jazmin were extremely helpful in making our trip a memorable one. Could not have asked for a better place to lay my head down in Ibiza. Only thing that I found odd is that the All-inclusive that you pay for is only offered certain hours of the day which threw me off because everywhere in Central America and the Caribbean All-Inclusive is from the moment you check in until you check-out. But other than that food was amazing, rooms were nice and clean, and the views were picture perfect.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sheila

Stayed 8 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Kate

Stayed 7 nights in Jun 2025

10/10 Excellent

Gemma Ama

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel and all the staff were warm and welcoming for a solo traveller. Super helpful when I had questions about transport or anything else.
Stayed 8 nights in Jun 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait !

Séjour parfait ! avec mon mari, nous avions la chambre vue mer une pure merveille ! Nous étions en demi pension les repas étaient excellents ! Mention spécial pour les serveurs très gentils Je recommande +++
Stayed 7 nights in May 2025

8/10 Good

zhaoyang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in May 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alua soul in es cana ibiza is a truly lovely hotel, good modern facilities, infinity pool ect but it also backs it up with a good selection of tasty fresh cooked food and friendly welcoming staff, we were there in april so not all the facilities were up and running but there was still more rhan enough to keep us occupied plus i had one of the best back massages ive ever had she got every knot out of my back and neck! Will definitely be back x
Stayed 6 nights in Apr 2025

8/10 Good

Laura

Stayed 3 nights in Apr 2025

6/10 Okay

Robbie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
On the outside, the hotel looks beautiful, a clean white resort with lovely grounds and a nice pool. The real highlight, however, is the staff. Jasmine at reception was absolutely wonderful and a huge credit to the hotel. The bar staff were also very friendly and welcoming. Unfortunately, despite the nice exterior and great service, there are a lot of flaws that really let the experience down: • Drinks: Cocktails were mostly ice and sugary syrups. Even though we were on the all-inclusive plan, many drinks like ginger ale and bottled water weren’t included, which felt frustrating especially when you have to walk to the supermarket for basics like water. It really defeats the purpose of going all-inclusive. • Food: Very disappointing. It was often cold, unimaginative, tasteless, and extremely repetitive. Sometimes food appeared hot on the outside but was still frozen inside, like it hadn’t been properly heated through. We ended up paying extra for nachos at the bar just to have something decent to eat again, defeating the point of all-inclusive. • Room issues: We only received one bottle of water in our room even though there were two of us, and the espresso pods were never refilled. The shower head also didn’t work properly, which was another letdown. Would I return? Probably, simply because it’s likely the best option in the area. The resort has good enough facilities and lovely staff, but next time, I wouldn’t bother with the all-inclusive. I’d rather eat out to get de
Stayed 5 nights in Apr 2025

10/10 Excellent

Lourda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic.. very friendly staff, lovely food and a great atmosphere. Will be back
Stayed 5 nights in Apr 2025

6/10 Okay

Simon

Stayed 3 nights in Apr 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service
The staff were exceptionally friendly and showed great dedication to their work, which I truly appreciated. It was clear they were doing their best under the circumstances. However, it also seemed they were overworked and possibly understaffed, which may have limited their ability to consistently deliver the high level of service they’re clearly capable of. While their attitude remained positive throughout, there were occasional small oversights. Likely due to the heavy workload rather than any lack of effort or care
Stayed 7 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a Treat!

Super clean, incredibly helpful staff, super efficient and friendly - gave me lots of extra pillows on arrival on request. Valentina the events organiser was absolutely amazing at her job making everyone feel so welcome, so warm and friendly, and that nothing was too much trouble. She made our stay ‘super special’ with activities ranging from table tennis & water aerobics, The food was Amazing -fresh, diverse menus, lovely environment, very welcoming. Would have been great to have had water available at the evening meal. A few inconsiderate guests played their own music very loud around the pool and there was a particularly noisy, high spirited, drunk guy. This holiday destination is an absolute gem! A real treat! - made to feel so welcome & super Special! Thank you so much! x
Such a delight!
A wide variety of pools and sunloungers ..
Fantastic night lighting of the pools & planting.
The indoor/outdoor bar .. always ready to provide service with a smile!
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the Ibiza marathon. We were really happy with the location and felt it was a great value for money hotel. Really lovely and friendly staff. Felt very clean. We liked how the key to the rooms were on your wrist band. We will definitely come again! Thank you for a great stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort

3 night short break

Room was nice and clean, food was good but a little repetitive.
Stayed 3 nights in Oct 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s beautiful to the eye and very relaxing. The pool areas are lovely but the staff on reception need to be a bit more pleasant and the food is poor for a 4 star. If they got the food and running of the restaurant sorted it would be amazing.
Stayed 2 nights in Oct 2024