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Aviva Hotel

3.0 star property

Photo gallery for Aviva Hotel

Superior Room | Terrace/patio
Reception
Outdoor pool
Front of property
Superior Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Room service
The current price is AU$558
includes taxes & fees
15 Apr - 16 Apr

Explore the area

View map
Tzununa, Solola Guatemala, Santa Cruz La Laguna, Sololá
  • Place, Lake Atitlán
    ‪6 min walk‬
  • Place, Church of Saint Peter
    ‪38 min drive‬
  • Place, Panajachel Municipal Market
    ‪48 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Santa Cruz La Laguna

At Aviva Hotel you'll be within a 10-minute walk of Lake Atitlán and 3.3 km (2.1 mi) from Cerro Tzankujil. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .This hotel offers free WiFi in public areas and a garden. Plus you'll find spa services. Each morning free breakfast is served. .Sights within a 20-minute drive of this 3-property class Santa Cruz La Laguna hotel include Kaqasiiwaan Viewpoint and La Voz Coffee Cooperative.

What's nearby

  • Lake Atitlán - 6 min walk - 0.6 km
  • Cerro Tzankujil - 13 min drive - 4.6 km
  • Los Elementos Day Spa - 35 min drive - 15.9 km
  • Church of Saint Peter - 38 min drive - 12.7 km
  • Panajachel Municipal Market - 48 min drive - 22.9 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 148 min drive

Restaurants

  • ‪Circles - ‬6 min drive
  • ‪Burrito House Y Tío Lio Kaphe - ‬6 min drive
  • ‪Lush Apartments - ‬6 min drive
  • ‪The Hidden Garden Atitlan - ‬6 min drive
  • El Indigo Bistro

About this property

Aviva Hotel

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and a garden are also featured at Aviva Hotel.

Smoking is allowed in designated areas at this 3-star Santa Cruz La Laguna hotel.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Garden
  • Smoking in designated areas
  • Dining venue
Aviva Hotel offers 6 accommodations with a safe and complimentary bathrobes. This Santa Cruz La Laguna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Restaurant
4.7 out of 5, Exceptional, 282 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GTQ 100 per day); reservations required

Food and drink

  • Free continental breakfast available daily 8:00 AM to noon
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GTQ 100 per day (200 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Aviva Hotel Hotel
Aviva Hotel Santa Cruz La Laguna
Aviva Hotel Hotel Santa Cruz La Laguna

Frequently asked questions

Is there a spa on site at Aviva Hotel?

There's no onsite spa, but this property does offer services like massages.

How much does it cost to stay at Aviva Hotel?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Aviva Hotel on 15 Apr 2026 start from AU$558, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aviva Hotel have a pool?

Aviva Hotel has an outdoor pool.

Does Aviva Hotel serve breakfast?

Yep, free continental brekkie is available daily between 8:00 AM and noon.

Is there a free airport shuttle available at Aviva Hotel?

No, Aviva Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Aviva Hotel?

Yep, you can grab a meal at Aviva Hotel's onsite restaurant.

What time are check-in & check-out at Aviva Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Aviva Hotel?

No, pets are not allowed.

Aviva Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews
Rating 8 - Good. 0 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This spot was booked for our honeymoon. The lake town is vibrant and full of energy. We loved this establishment because it captured the beauty of the lake while allowing us to enjoy our time away from all the noise. The staff here made us feel fantastic and knowing they have a restaurant on site where all the staff get to know your name was fantastic. We went from town to town after our stay here and I wish we stayed in this hotel for the whole time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Todo perfecto limpio cómodo cilenciosa para descansar vista impresionante a el Lago pero el camino para llegar no está my bonito
Stayed 1 night in Sep 2025

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fairly new so alot of construction is still happening and the road leading to the property is a bit rough. However, the staff is so pleasant and helpful. Breakfast was delicious my entire stay and the hotel is very clean, rooms are also spacious. The bed was huge but way too hard for my liking so made it a bit uncomfortable. Also the restaurant on site is brea
Stayed 3 nights in Aug 2025

10/10 Excellent

Douglas, Coral Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place just to road to get there is bumpy
Stayed 2 nights in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Marce was sooo accomodating The property is got ground and so serene and easy to get to from the dock🔥 I highly recomend staying here. Especially if you’re traveling as a couple. The rooms have Amazing views and are so comfortable. Beautiful bathrooms and outdoor Spaces.
Stayed 4 nights in Jun 2025

10/10 Excellent

Thoune

Liked: Cleanliness, amenities, property conditions & facilities
This property didn’t miss a single detail. Comfortable and elegant! The food in their restaurant had the best food I’ve had in Guatemala. It’s a little off the beaten path but worth it once you get there!
Stayed 2 nights in Jun 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

My husband and I traveled in search of a peaceful, relaxing retreat—and Aviva exceeded all expectations. The experience was nothing short of exceptional. Each morning, breakfast became more enjoyable than the last, featuring thoughtful touches and high-quality offerings. The rooms are spacious, comfortable, and offer stunning views. The bathroom is generously sized, with reliable hot water, while the private terrace provides a quiet, serene space to enjoy a morning coffee or an evening glass of wine, surrounded by lush vegetation and breathtaking landscapes. The hotel’s architecture is contemporary and refined, with interior design that seamlessly blends form and function. During our stay, I appreciated a range of in-room amenities including the Sonos speaker, fireplace for cooler evenings, steam iron, French press for freshly brewed coffee, plush robes for a day of relaxation, and a high-quality hair dryer. Aviva caters to every type of traveler, offering a perfect balance between immersion in nature and modern convenience, supported by fast and reliable Starlink Wi-Fi. If you're arriving from another town on Lake Atitlán, keep in mind that the last public boat to Tzununa usually departs at 5:30 PM. After that, your only option for transportation is privately or to take a tuk tuk from nearby San Marcos La Laguna. Expect quiet evenings and early nights. I thoroughly enjoyed every aspect of my stay and would return without hesitation—again and again.
My view 3rd floor
The Hotel from the outside
The restaurant
At night
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope they fix road to get there everything else is nice
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my favorite hotel stay of my two week backpacking trip. Usually I stay only one night and move on but after Nelson, Milton, and Adam took such good care of me, I had to extend my stay another night. Both my Deluxe and Superior rooms were perfectly appointed with amazing views. When I come back, this is my spot from now on! Breakfast was incredible as well; do not miss it!
Stayed 1 night in May 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel with top-notch service and cleanliness! The layout of the hotel is unique and thoughtfully designed, with rooms arranged along ascending levels. This setup allows almost every room to enjoy breathtaking views. Room 1 (the suite) is located on the lower level—it's beautifully appointed and conveniently close to the dining area. Every detail reflects quality and care, making for a truly excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

Claudio, Miami Beach

Stayed 2 nights in May 2025

10/10 Excellent

Maximilian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at Aviva. Rooms were really great with unique touches. The bed was probably the best I ever had. Great coffee service and lots of little lovely details. We were always addressed by our name and Adam went above and beyond offering advice. Best breakfast by far in the area. Still a little of the beaten path.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge Alejandro Peña

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia fue increíble! El hotel es muy bonito con una vista impresionante al lago! El desayuno es muy bueno , el personal muy amable! Todo nos gustó mucho! También las actividades que te ofrecen que puedes hacer en el destino, como el hike al rostro Maya es una experiencia que recomiendo muchísimo! Regresaremos sin duda alguna!
Stayed 1 night in Apr 2025

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at AvivA Hotel in Tzununá, Guatemala, and it was an extraordinary experience!!! The staff’s attention was spectacular, making me feel genuinely welcomed. The facilities are exceptional, offering luxurious accommodations with breathtaking views of Lake Atitlán. Dining at their farm-to-table restaurant was a culinary delight, with dishes crafted from fresh, local ingredients. The hotel’s commitment to supporting the local community adds to its charm. I eagerly look forward to returning to this remarkable sanctuary!!!!
Stayed 1 night in Mar 2025