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Hotel Cortez

3.5 star property
Comfortable hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Hotel Cortez

Property entrance
Courtyard
Triple Room
Reception
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • GymGymGym

Explore the area

Map
Av. Cristobal de Mendoza 280, Santa Cruz
  • Popular LocationPlaza 24 de Septiembre18 min walk
  • Popular LocationSanta Cruz Zoo20 min walk
  • Popular LocationVentura Mall5 min drive
  • AirportSanta Cruz (VVI-Viru Viru Intl.)24 min drive

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds

Double Room, 2 Double Beds

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
  • 15 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite

Minibar, in-room safe, desk, laptop workspace

Junior Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Private bathroom
Shower/bath combination
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Rainfall showerhead
Private bathroom
Hairdryer
Minibar
Cable channels
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Property amenity
Marriott Santa Cruz de la Sierra Hotel
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (151)
The price is AU$179
for 1 night
includes taxes & fees
30 June - 1 July
Marriott Santa Cruz de la Sierra Hotel

About the area

Santa Cruz

Hotel Cortez places you in the centre of Santa Cruz, within just a 15-minute stroll of Municipal Library and Ethno-folkloric Museum. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include massages along with access to the sauna. The restaurant, La Poza del Bato, serves international cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, kids' swimming pool and pool loungers. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 3.5-property class Santa Cruz hotel include Plaza 24 de Septiembre and San Lorenzo Cathedral.

What's nearby

  • Plaza 24 de Septiembre - 18 min walk
  • San Lorenzo Cathedral - 19 min walk
  • Santa Cruz Zoo - 20 min walk
  • Las Brisas Shopping Center - 3 min drive
  • Ventura Mall - 5 min drive

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 24 min drive

Restaurants

  • ‪Paseo Goumert - ‬6 min walk
  • ‪Bravisimo - ‬5 min walk
  • ‪Refrescos Cabrera - ‬7 min walk
  • ‪Wrap & roll - ‬1 min walk
  • ‪Karaoke Lujo's - ‬7 min walk

About this property

Hotel Cortez

Comfortable hotel with 2 restaurants and full-service spa
Hotel Cortez offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Cortez. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

  • 184 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hotel Cortez offers 184 accommodations with minibars and a safe. Plasma televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Poza del Bato
  • Tahuichi

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • In-room accessibility
  • Lift (109 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must present valid ID at check-in. Travelers who are not citizens of Bolivia must present a passport and immigration card or entry stamp. Minors travelling with one parent or with a third party must obtain a travel permit from the Bolivian Ombudsman Department of Protection of Children. Relatives or a third party travelling with a child must produce proof of the parents’ identification in addition to the required travel permit.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Cortez Santa Cruz de la Sierra
Cortez Santa Cruz de la Sierra
Hotel Cortez Santa Cruz
Cortez Santa Cruz
Hotel Cortez Hotel
Hotel Cortez Santa Cruz
Hotel Cortez Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hotel Cortez?

Hotel Cortez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Cortez?

As of 16 June 2024, prices found for a 1-night stay for 2 adults at Hotel Cortez on 17 June 2024 start from AU$156.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Cortez?

Yep, Hotel Cortez has a free self car park.

Is there a spa on site at Hotel Cortez?

Yep, there is an onsite spa at Hotel Cortez. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Hotel Cortez have a pool?

Hotel Cortez has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hotel Cortez?

Hotel Cortez features a full-service spa, an outdoor pool and 2 restaurants.

What makes Hotel Cortez a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hotel Cortez.

Does Hotel Cortez serve breakfast?

You bet, free buffet brekkie is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Cortez?

No, Hotel Cortez does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cortez?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cortez?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Cortez?

No, pets are not allowed.

Hotel Cortez Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 74 reviews" "
Rating 8 - Good. 21 out of 74 reviews" "
Rating 6 - Okay. 3 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

claudia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. The service was outstanding. The room was very clean and nice. It looks just like the pictures. The included breakfast was delicious
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love Hotel Cortez! This was my second stay this year. The room and public areas are impeccably clean and ALL of the staff are friendly and so helpful. Many speak English which can be helpful. I choose this hotel because I like that it is locally owned and convenient for friends and family. It has lovely grounds and a nice pool area. The furnishings and artwork have a regional feel. The breakfast is very sufficient with an omelette station, a great selection of breads and fresh fruits. Having sung their praises I need to clarify that this is not a luxury hotel. I gave them 5 stars because they are excellent for their category of hotel. A couple of suggestions I would make are - iron and ironing boards available and to upgrade the blow dryers in the bathroom. ;-)
Stayed 6 nights in Dec 2023

8/10 Good

Guisbelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 5 nights in July and loved the beautiful grounds. I spent time each day meandering and relaxing by the pool with cocktails or coffee. The staff is very kind and accommodating. I chose Hotel Cortez because of their English speaking staff and the feel of traditional Bolivia that they have managed to maintain in the midst of contemporary amenities.The breakfast was a wonderful way to start my days with a huge variety of sweet and savory options. My room was sufficient and very clean although quite basic. An in-room ironing board would have been great. I will definitely return on my annual visits to Sta Cruz

10/10 Excellent

Judy

Great!!
Stayed 1 night in Aug 2023

8/10 Good

Willam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2023

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best place in SCz
Stayed 2 nights in Mar 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly.
Stayed 4 nights in Mar 2023