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Hotel Arenal

3.5 star property
Hotel with 2 outdoor swimming pools, steps from Arenal Park

Photo gallery for Hotel Arenal

Porch
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast included
  • Room service
The current price is AU$97
24 Oct - 25 Oct

Explore the area

View map
Calle Beni # 340, Santa Cruz
  • Plaza 24 de Septiembre
    ‪6 min walk‬
  • Santa Cruz Zoo
    ‪4 min drive‬
  • Ventura Mall
    ‪5 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Suite individual

Minibar, in-room safe, desk, laptop workspace

Suite individual

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Santa Cruz

Hotel Arenal places you in the centre of Santa Cruz, within a short 5-minute stroll of Arenal Park and Ethno-folkloric Museum. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free daily breakfast. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna and pool loungers. Business travelers can take advantage of a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Free full breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Santa Cruz hotel include Plaza 24 de Septiembre and Sacred Art Museum.

What's nearby

  • Ethno-folkloric Museum - 5 min walk - 0.4 km
  • Plaza 24 de Septiembre - 6 min walk - 0.6 km
  • San Lorenzo Cathedral - 8 min walk - 0.7 km
  • Santa Cruz Zoo - 4 min drive - 2.5 km
  • Ventura Mall - 5 min drive - 4.2 km

Getting around

  • Santa Cruz de la Sierra Station - 11 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive

Restaurants

  • ‪Maratulde - ‬3 min walk
  • ‪Café Bar Mermón - ‬3 min walk
  • ‪Clasicos 80's - ‬4 min walk
  • ‪Mantis - ‬3 min walk
  • ‪Churrasqueria un lugar argentino - ‬3 min walk

About this property

Hotel Arenal

Hotel with 2 outdoor swimming pools, steps from Arenal Park
As a guest of Hotel Arenal, you'll find 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

  • 53 guestrooms or units
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Arenal offers 53 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arenal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Santa Cruz
Hotel Arenal Santa Cruz
Hotel Arenal Hotel
Hotel Arenal Santa Cruz
Hotel Arenal Hotel Santa Cruz

Frequently asked questions

Is parking available at Hotel Arenal?

Yep, Hotel Arenal has a free self car park.

How much does it cost to stay at Hotel Arenal?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Arenal on 24 Oct 2025 start from AU$97.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Arenal?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Arenal have a pool?

Hotel Arenal has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Hotel Arenal a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Arenal.

Is Hotel Arenal family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Arenal is a hit with families.

Does Hotel Arenal serve breakfast?

Yep, complimentary full brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel Arenal?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Arenal?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Arenal?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Arenal?

No, pets and service animals are not allowed.