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Hotel Description

At Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel you'll be 2.6 km (1.6 mi) from Santa Cruz Beach Boardwalk and 3.5 km (2.1 mi) from Monterey Bay. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy cable TV, coffee/tea makers, and free weekday newspapers, featured in all 100 rooms. Additionally, refrigerators, free local calls, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and express check-out. Additionally, you'll find laundry facilities, free newspapers in the lobby, and multilingual staff. Free continental breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this Westside Santa Cruz hotel include Mystery Spot and Capitola Beach.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$159* Per night/room 23 May - 24 May

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Everyone (1)
2 out of 5

Stay at the Watsonville HI express - done right!

Very unfriendly staff and needed a lot of repair. Stinky snd wet garage and smelly inside

Posted by on 26 Nov. 2017

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Comment from Hotel Management

10 Nov. 2018 by Management

Dear Guest , Thank you for taking the time to fill out our online survey. Your feedback on how we are doing is very important to us. The Holiday Inn Express, Santa Cruz, uses your feedback to adjust our service and amenities to improve our guest experience. Again, thank for taking the time to fill out our online survey. Sincerely, Management

About the Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Location 1410 Ocean Street, Santa Cruz, CA 95060

Property Features

Free breakfast is served daily. WiFi is free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. For a fee, parking is available. This Santa Cruz hotel is smoke free.

  • 100 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (52.2 km / 32.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. LCD televisions come with cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Guest may check in after hours. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to Guest may check in after hours.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); Ecolab (3rd party expert - Global); CovidClean (Safehotels - global expert); COVID-19 Guidelines (CDC).

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean™ (Safehotels—global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Santa Cruz
  • Holiday Inn Express Santa Cruz
  • Holiday Inn Express Hotel Suites Santa Cruz
  • Inn Express Santa Cruz
  • Holiday Inn Express Hotel Suites Santa Cruz

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.