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Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Terrace/patio
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Free daily full breakfast
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Ocean Street
    1 min walk
  • Pacific Avenue
    13 min walk
  • Santa Cruz Museum of Art and History
    17 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    38 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Communications, Mobility)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds (Roll-In Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Wet bar
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Mission Inn
Hot tub
Breakfast included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is AU$181
for 1 night
includes taxes & fees
6 Nov - 7 Nov
Mission Inn

About the area

Santa Cruz

At Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel you'll be 2.5 km (1.6 mi) from Santa Cruz Beach Boardwalk and 4.4 km (2.7 mi) from Monterey Bay. Highlights at this hotel include free daily breakfast, a 24-hour gym and a sauna. .Enjoy the seasonal outdoor swimming pool and pool loungers. 800 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Westside Santa Cruz hotel include Mystery Spot and Capitola Beach.

What's nearby

  • Ocean Street - 1 min walk
  • Pacific Avenue - 13 min walk
  • Santa Cruz Wharf - 3 min drive
  • Santa Cruz Beach Boardwalk - 4 min drive
  • Mystery Spot - 7 min drive

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 38 min drive

Restaurants

  • ‪Mariannes Ice Cream - ‬3 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers its guests a seasonal outdoor pool, a sauna, and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 21 2024 to September 29 2024 (dates subject to change):
  • Breakfast
  • Business centre

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 7:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel
"Holiday Inn Express Hotel Suites Santa Cruz an IHG Hotel"

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel on 3 Nov 2024 start from AU$195.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel has a covered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

The closest beach to Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel is Capitola Beach (6.5 km).

Does Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from March to October).

Does Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily, this is the place to fuel up for a big day full of adventure. Please note that breakfast will unavailable between September 21 2024 and September 29 2024 (subject to change).

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 515 out of 999 reviews" "
Rating 8 - Good. 242 out of 999 reviews" "
Rating 6 - Okay. 109 out of 999 reviews" "
Rating 4 - Poor. 66 out of 999 reviews" "
Rating 2 - Terrible. 67 out of 999 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice, clean hotel.
Nice and clean hotel. The breakfast was a basic breakfast that tasted fine. The service was good. Only thing that was terrible was the bed. It was like sleeping on cardboard. Extremely hard. Was going to extend out trip but my husband and i could not do another night on the mattress.
Stayed 1 night in Jul 2024

4/10 Poor

Virginia

Travelled with family
Our room #215 was muggy because the air conditioner was not working and we woke up sweating and opened the window to get some air and it was very uncomfortable
Stayed 1 night in Jul 2024

8/10 Good

Asha

Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing with the stay except for our neighbors being inconsiderate with all the noise the kids were making. I heard kids running up and down the hallway til late. Besides that, I would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast many options fruit plenty of clean towels shower was strong and my Grandson loved the pool
Stayed 1 night in Jul 2024

2/10 Terrible

Colton

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Oh man it was rough. Found a live cockroach in the drawer, old chocolate milk on the drawer under the sink, air conditioner would not work.
Stayed 1 night in Jul 2024

4/10 Poor

Mathew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Charging guests for parking is ridiculous. Beds were extremely uncomfortable air conditioner malfunctioned during the evening
Stayed 1 night in Jul 2024

8/10 Good

esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Alejandro

Stayed 2 nights in Jun 2024

10/10 Excellent

Casandra

Stayed 1 night in Jun 2024

6/10 Okay

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff did not greet us when we arrived to check in. No one else in the lobby but my family and we stood there at the desk alone. Two employees came to the front desk , did not say hello or make eye contact. They got in the computer, two minutes later my husband said hello and the lady asked if we were here to check in. The elevators were dirty the entire 3 day stay we were there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and they change their menu that’s a plus. Rooms are comfortable and very clean. Gym equipment, sauna and pool are great. Location is perfect. Price for room is unbeatable. Staff is professional and attentive. Did not have any issues with parking other reviews do mention bad parking, we were there Sunday thru Tuesday so that might be a reason why parking was good. We only missed that the hotel didn’t have a spa. It’s nice to relax in one at the end of the day. Will definitely stay there again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Cruz
It was fantastic. A very nice hotel. I was completely happy with my stay there. Great friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

TIFFANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay..very convenient to get around...
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Jul 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
It was pleasant. Breakfast was very good.
Stayed 1 night in Jul 2024

8/10 Good

STACY

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

Stayed 1 night in Jul 2024

8/10 Good

Loeurp

Stayed 1 night in Jul 2024

10/10 Excellent

Loeurp

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staffing was nice, the hotel come with free breakfast, my kids love it. I give a 4 star due to when walking in the room it smell like musty and odor on the carpet. The bedding was a liitle hard. When sleeping on it. Everything else was good. And It is close to freeway.
Stayed 1 night in Jul 2024

8/10 Good

francisco

Business traveller
Did not like the parking garage
Stayed 1 night in Jun 2024