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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel with free breakfast, near Santa Cruz Beach Boardwalk

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Terrace/patio
Free daily full breakfast
Desk, blackout curtains, iron/ironing board, cots/infant beds
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is AU$188
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Wharf
    ‪3 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(118 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

At Holiday Inn Express Hotel & Suites Santa Cruz by IHG you'll be 2.5 km (1.6 mi) from Santa Cruz Beach Boardwalk and 4.4 km (2.7 mi) from Monterey Bay. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Westside Santa Cruz hotel include University of California, Santa Cruz and Mystery Spot.

What's nearby

  • Ocean Street - 1 min walk - 0.0 km
  • Pacific Avenue - 12 min walk - 1.0 km
  • Santa Cruz Wharf - 3 min drive - 2.9 km
  • Santa Cruz Beach Boardwalk - 3 min drive - 2.9 km
  • Mystery Spot - 7 min drive - 5.8 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Terrace/patio
La Quinta Inn & Suites by Wyndham Santa Cruz
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 1,233 reviews
The price is AU$217
includes taxes & fees
30 Oct - 31 Oct
La Quinta Inn & Suites by Wyndham Santa Cruz

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business centre
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz by IHG on 30 Oct 2025 start from AU$188.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Yep, Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a covered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

The closest beach to Holiday Inn Express Hotel & Suites Santa Cruz by IHG is Capitola Beach (6.5 km).

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from April to November).

Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Santa Cruz by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, Holiday Inn Express Hotel & Suites Santa Cruz by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1152 reviews
Rating 8 - Good. 263 out of 1152 reviews
Rating 6 - Okay. 124 out of 1152 reviews
Rating 4 - Poor. 53 out of 1152 reviews
Rating 2 - Terrible. 58 out of 1152 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ileana

Business traveller
Liked: Amenities
Food options
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Noelia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Christine

Stayed 2 nights in Jul 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was clean and spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Marianne

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean. We only stayed for one night
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay with family.

Wonderful stay with the family. The hotel had friendly staff and the amenities were great. Room was very comfortable and clean, would definitely stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Janie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice and accommodating. Very polite and professional. Loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivon

Travelled with family
Liked: Cleanliness, amenities
Nice place
Stayed 1 night in Jun 2025

8/10 Good

Reggie

Travelled with family
Property was clean, staff was professional and courteous.
Stayed 1 night in Jul 2025

6/10 Okay

Souri

Travelled with group
Okay
Stayed 1 night in Jul 2025

8/10 Good

vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was good. Just the mattresses/spring frame make noise when you take turns during sleep. Only shower head , no bottom faucet so had hard time giving kids bath.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great breakfast. parking fee low compared to other hotels
Stayed 1 night in Jul 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MELVIN

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Near to Santa Cruz beach and broad walk.
Stayed 2 nights in Jul 2025

8/10 Good

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no towels on day two - had to ask for them shower was slippery - needs a grip handle and non-slip stickers on the floor of the shower. Beyond this the place was perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Sona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in center of the city surrounded by good eateries and all city attractions closeby . The Santa Cruz boardwalk is close and the hotel rooms were very comfortable and spacious for a family stay . Highly recommend the hotel .
Stayed 1 night in Jun 2025

10/10 Excellent

Weston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

MELISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, location, safe environment, clean property, and great breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Stefanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We found multiple hairs in our towels, bed, and around our suite. We also felt like the room was not cleaned properly. The staff was very nice and did try to help with the issues we encountered. The continental breakfast was good, but our issue was that both mornings more than half of the food trays were empty. Some did not get replenished at all, and the time the breakfast ended was inconvenient.
Suite queen beds
Suite
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
studio suite 2 queen bed was our room, we found the room had plenty space for a family of 4. parking was easy, We were able to go in and out and still found parking at ease late night. the best part of the stay was that breakfast was included. selection of items for breakfast was good and plenty of space to sit and enjoy.. definitely going to stay there next time..
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Cleanliness
The King bed was so old and worn that it was too soft and mushy to sleep on. They were very responsive and gave us another room that had a nice mattress.
Stayed 1 night in Jul 2025