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Holiday Inn Express Hotel & Suites Santa Cruz by IHG

2.5 star property
Hotel in Santa Cruz with free breakfast and seasonal outdoor pool

Photo gallery for Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Exterior
Desk, blackout curtains, iron/ironing board, cots/infant beds
Free daily full breakfast
Lobby
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$221
includes taxes & fees
20 Jan - 21 Jan

Explore the area

View map
1410 Ocean Street, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Pacific Avenue
    ‪12 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(120 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds (Roll-In Shower)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications, Mobility)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Cruz

Holiday Inn Express Hotel & Suites Santa Cruz by IHG places you steps from Ocean Street and within a 15-minute stroll of Pacific Avenue. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Westside Santa Cruz hotel include Monterey Bay and Santa Cruz Beach Boardwalk.

What's nearby

  • Ocean Street - 1 min walk - 0.1 km
  • Pacific Avenue - 12 min walk - 1.0 km
  • Mission Santa Cruz - 13 min walk - 1.1 km
  • Santa Cruz Wharf - 4 min drive - 2.9 km
  • Santa Cruz Beach Boardwalk - 4 min drive - 2.9 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Taqueria Los Pericos - ‬12 min walk
  • ‪Jack in the Box - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Holiday Inn Express Hotel & Suites Santa Cruz by IHG

Hotel in Santa Cruz with free breakfast and seasonal outdoor pool
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Santa Cruz by IHG. For a fee, parking is available.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 3 levels
  • Built in 2009
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of towels can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 18 2025 to December 31 2025 (dates subject to change):
  • Business centre
  • Meeting facilities
  • Sauna
The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Santa Cruz
Holiday Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Inn Express Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz
Holiday Inn Express Hotel Suites Santa Cruz by IHG

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

As of 11 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Santa Cruz by IHG on 20 Jan 2026 start from AU$220.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Yep, Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a covered self car park with in/out privileges for USD 15 per night. A self car park is also available, for a fee.

Are there any beaches close to Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

The closest beach to Holiday Inn Express Hotel & Suites Santa Cruz by IHG is Capitola Beach (6.5 km).

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG have a pool?

Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM (Seasonal outdoor pool open from April to November).

Is Holiday Inn Express Hotel & Suites Santa Cruz by IHG family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Santa Cruz by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Santa Cruz by IHG serve breakfast?

Yep, travelers adore the free full brekkie here! Available daily, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, Holiday Inn Express Hotel & Suites Santa Cruz by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Santa Cruz by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Santa Cruz by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1173 reviews
Rating 8 - Good. 268 out of 1173 reviews
Rating 6 - Okay. 129 out of 1173 reviews
Rating 4 - Poor. 51 out of 1173 reviews
Rating 2 - Terrible. 57 out of 1173 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shavana

Travelled with family
Liked: Staff & service
Hotel needs updates. Staff is friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jovaan

Stayed 1 night in Oct 2025

10/10 Excellent

Shamar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was solid the hotel is being renovated but only issue I had on the second floor is the furniture was wore out. Though they brought me a good chair and provided good service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suhey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean they do charge for parking on their property and also the air did not work I out room.
Stayed 1 night in Sep 2025

6/10 Okay

Joy

Liked: Cleanliness, staff & service, room comfort

Noisy

I was booked into a room next to the workout room. NOT GOOD! Lots of noise...banging, clanking... late at night. Be careful not to take room 205. The TV had very limited channels. They should add more channels
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very clean hotel and the service is great. The complimentary breakfast is very good and filling.
Stayed 3 nights in Oct 2025

8/10 Good

nick

Stayed 1 night in Aug 2025

10/10 Excellent

Veronica Perez

Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, and good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

xiaoming

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Places close by and couple eating places near the hotel.
Stayed 3 nights in Sep 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay. Great service and breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beds ever!
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuwei

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Sep 2025

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service
Basic considering the high price of the room.
Stayed 1 night in Sep 2025

10/10 Excellent

aimee

Stayed 1 night in Sep 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 1 night in Sep 2025

8/10 Good

Crystal

Stayed 2 nights in Sep 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, close to everything, breakfast good.
Stayed 2 nights in Sep 2025

10/10 Excellent

CHENGXIA, DAVIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and really enjoyed the experience! Thanks for the great service!
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service

Good

Our stay here was good. The staff was bery friendly. The breakfast was good and we especially liked the numerous options like oatmeal yogurt and almond milk in addition to the traditional items. We loved the dove nayh products provided. The air conditioner worked well. The room was clean. The only real negatives were the beds not being super comfortable and the tub mot draining well
Stayed 3 nights in Sep 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025