All 261 rooms feature free WiFi, free wired Internet, and plasma TVs. Nice touches to enhance your stay include soaking tubs, rainfall showerheads, and bathrobes. Additionally, 24-hour room service, coffee/tea makers, and free local calls are available.
The fine-dining restaurant, Los Menceyes, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Iballa is the hotel's own lobby lounge. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour fitness center, and spa tub. A conference center and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a free manager's reception, and a sauna. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free parking nearby.
With a stay at this 5-star Santa Cruz de Tenerife hotel, you'll be 14 km (8.7 mi) from Teresitas Beach.
This property is closed from 19 March 2020 to 1 May 2020 (dates subject to change).
Iberostar Heritage Grand Mencey offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. There are 9 meeting rooms available. A health club, a spa tub, and a sauna are also featured at the luxury Iberostar Heritage Grand Mencey. This 5-star Santa Cruz de Tenerife hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free parking nearby
Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
The hotel hosts a free manager's reception daily.
Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Iballa - This lobby lounge overlooks the garden. Open daily.
Los Laureles - This restaurant specializes in international cuisine and serves lunch only. Open daily.
Aborigen - Onsite fine-dining restaurant. Reservations are required. Open daily.
Casino Bar - Onsite bar. Open daily.
24-hour room service is available.
Special check-in instructions:
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.