Grand Palladium White Island Resort & Spa - All Inclusive

5.0 star property
Stylish beach retreat with 2 outdoor pools

Photo gallery for Grand Palladium White Island Resort & Spa - All Inclusive

Reception
5 restaurants, breakfast, lunch, dinner served; international cuisine
Sauna, hot tub, steam room, body treatments, hydrotherapy, facials
Aerial view
2 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
The current price is AU$353
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
C/ Playa d'en Bossa s/n, Playa d’en Bossa, Sant Josep de sa Talaia, Ibiza, 7817
  • Place, Bossa Beach
    ‪1 min walk‬
  • Place, Gran Piruleto Park P. Bossa
    ‪4 min drive‬
  • Place, Port of Ibiza
    ‪10 min drive‬
  • Airport, Ibiza (IBZ)
    ‪7 min drive‬

Room options

Deluxe Room

8.6 out of 10
Excellent
(21 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Room

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room (Seafront View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Room, Sea View

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Room (2 + 2)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Select Rooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Select Rooms Single Use

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Poolside Single Use)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 38 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Room, Poolside

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, Pool View

7.6 out of 10
Good
(5 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room Single Use, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Memory foam bed
Premium bedding
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room, Connecting Rooms

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Memory foam bed
Premium bedding
Blackout curtains
  • 54 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

Superior Room, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Memory foam bed
Premium bedding
Blackout curtains
  • 76 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, Terrace (Jacuzzi)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Memory foam bed
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Suite, Sea View (Seafront View)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Memory foam bed
Premium bedding
Blackout curtains
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Superior Room

  • Sleeps 3

Superior Room (2 Adults + 2 Children)

  • Sleeps 2

Deluxe Seafront View

  • Sleeps 3

Deluxe

  • Sleeps 3

Deluxe Sea View

  • Sleeps 3

Run Of House

  • Sleeps 3

Superior Room (2 Adults + 1 Child)

  • Sleeps 2

Double Room (2 Adults + 1 Child )

  • Sleeps 2

Run Of House(2ad+1ch)

  • Sleeps 2

Deluxe Room With Frontal Sea View (2 Ad + 1 Ch)

  • Sleeps 2

Double Room With Side Sea View (2 Adults + 1 Child)

  • Sleeps 2

Deluxe Connecting Room

  • Sleeps 4

Deluxe Connecting Room (4 Adults + 2 Children)

  • Sleeps 4

Deluxe Room With Pool View

  • Sleeps 3

Deluxe Connecting Room (4 Adults + 1 Child)

  • Sleeps 4

Superior Poolside

  • Sleeps 3

Room Selected Upon Arrival

  • Sleeps 3

Deluxe Jacuzzi Terrace

  • Sleeps 2

Suite SeaFront View

  • Sleeps 3

Suite SeaFront View (2 Adults + 1 Child)

  • Sleeps 2

Suite SeaFront View (2 Adults + 2 Children)

  • Sleeps 2

Suite SeaFront View (3 Adults + 1 Child)

  • Sleeps 3

About the area

Sant Josep de sa Talaia

A luxury stay in Sant Josep de sa Talaia awaits you at Grand Palladium White Island Resort & Spa - All Inclusive. Within just a 10-minute stroll, you'll find Bossa Beach and Anfibios. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Zentropia Palladium Spa & Wellness can include massages, facials and body treatments along with access to the sauna and hot tub. The buffet restaurant, Sa Prunera, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 4 outdoor tennis courts, free kids' club and gym plus access to mini golf. 7481 square feet (695 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a steam room and a children's swimming pool. Free buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 5-property class Sant Josep de sa Talaia property include Port of Ibiza and Marina Botafoch.

What's nearby

  • Bossa Beach - 1 min walk - 0.1 km
  • Gran Piruleto Park P. Bossa - 4 min drive - 1.5 km
  • Port of Ibiza - 10 min drive - 6.6 km
  • Dalt Vila - 10 min drive - 6.6 km
  • Figueretas Beach - 15 min drive - 11.4 km

Getting around

  • Ibiza (IBZ) - 6 min drive

Restaurants

  • ‪Ushuaïa Ibiza Beach Hotel - ‬12 min walk
  • ‪Ushuaïa Beach Club - ‬11 min walk
  • ‪Bella Napoli - ‬12 min walk
  • ‪DC 10 - ‬18 min walk
  • ‪The Beach Club - at Hard Rock Hotel Ibiza - ‬11 min walk

About this property

Grand Palladium White Island Resort & Spa - All Inclusive

Stylish beach retreat with 2 outdoor pools
Grand Palladium White Island Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Palladium White Island Resort & Spa - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this property measures 7481 square feet (695 square metres) and includes a conference centre. A children's pool, a health club, and a steam room are also featured at the luxury Grand Palladium White Island Resort & Spa - All Inclusive. For a fee, parking is available.

Smoking is allowed in designated areas at this Mediterranean Sant Josep de sa Talaia property.

  • 430 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Conference rooms
  • 7481 sq ft of conference space
  • 695 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
Grand Palladium White Island Resort & Spa - All Inclusive offers 430 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Memory foam beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Sant Josep de sa Talaia property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa, Zentropia Palladium Spa & Wellness. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • First Wine
  • Il Palazzo
  • La Doña
  • Sa Figuera
  • Sa Prunera

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (7,481 square foot of space)

Outdoors

  • Direct access to the beach
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The following facilities or services will be unavailable from September 12 2025 to November 2 2025 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy. The property is professionally cleaned.

Property Registration Number H-PM-2572

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Palladium White Island Resort All Inclusive
Grand Palladium White Island Sant Josep de sa Talaia
Grand Palladium White Island
Pallaum White Inclusive 24h t
Grand Palladium White Island Resort Spa All Inclusive 24h

Frequently asked questions

What is the cancellation policy at Grand Palladium White Island Resort & Spa - All Inclusive?

Grand Palladium White Island Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium White Island Resort & Spa - All Inclusive?

As of 26 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Palladium White Island Resort & Spa - All Inclusive on 1 Nov 2025 start from AU$349.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium White Island Resort & Spa - All Inclusive?

Yep, Grand Palladium White Island Resort & Spa - All Inclusive has an uncovered self car park for EUR 15 per day.

Are there any beaches close to Grand Palladium White Island Resort & Spa - All Inclusive?

Yep, Grand Palladium White Island Resort & Spa - All Inclusive is a short 5-minute walk from Bossa Beach. Fun beach activities include scuba diving, waterskiing and kayaking.

Is there a spa on site at Grand Palladium White Island Resort & Spa - All Inclusive?

Yep, Zentropia Palladium Spa & Wellness is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Grand Palladium White Island Resort & Spa - All Inclusive have a pool?

Grand Palladium White Island Resort & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 10:00 AM to 6:00 PM.

Does Grand Palladium White Island Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium White Island Resort & Spa - All Inclusive?

Grand Palladium White Island Resort & Spa - All Inclusive features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Grand Palladium White Island Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and 24-hour room service, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium White Island Resort & Spa - All Inclusive.

Is Grand Palladium White Island Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium White Island Resort & Spa - All Inclusive is a hit with families.

Does Grand Palladium White Island Resort & Spa - All Inclusive serve breakfast?

Yeah, free buffet breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Palladium White Island Resort & Spa - All Inclusive?

No, Grand Palladium White Island Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium White Island Resort & Spa - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine. One of the bars/lounges will be unavailable from September 12 2025 to November 2 2025 (dates subject to change).

What time are check-in & check-out at Grand Palladium White Island Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium White Island Resort & Spa - All Inclusive?

No, only service animals are allowed.

Grand Palladium White Island Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 730 reviews
Rating 8 - Good. 181 out of 730 reviews
Rating 6 - Okay. 74 out of 730 reviews
Rating 4 - Poor. 26 out of 730 reviews
Rating 2 - Terrible. 34 out of 730 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christian, Hayward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible totally worth it
Stayed 2 nights in May 2025

6/10 Okay

Danielle

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel is nice, but it’s disappointing that nothing on the description of the hotel advises you that you’ve now split with next door and we can’t use those facilities. It should also tell you that drinks are chargeable after 1am The biggest let down is the restaurant and food, pretty much the same thing every day, unappetising, and the service is incredibly slow. I wouldn’t consider this a 5 star hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was wonderful. Very satisfied. Will consider staying there again.
Stayed 3 nights in Jul 2025

4/10 Poor

Nury

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Bad service, bad food

Stayed 6 nights in Jul 2025

10/10 Excellent

aleksander

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 4 nights in Jul 2025

10/10 Excellent

keith

Stayed 3 nights in Jun 2025

8/10 Good

Stephanie, Palm Beach Gardens

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location close to beach and clubs, drinks were great but food is somewhat limited
Stayed 2 nights in Jun 2025

10/10 Excellent

Elyse

Stayed 3 nights in Jun 2025

10/10 Excellent

JA

Stayed 5 nights in Jun 2025

8/10 Good

Elena

Stayed 6 nights in May 2025

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
Great place to stay in Ibiza!
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and chilled but close to the nightlife
Stayed 3 nights in May 2025

10/10 Excellent

James

Stayed 3 nights in Apr 2025

8/10 Good

Fernando Rodríguez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people where nice and overall had a good experience the things that would make this stand out and excellent is more than anything the attention to the client is lacking compared to other resorts I’ve been too.
Stayed 7 nights in May 2025

2/10 Terrible

Lauryn

Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

4/10 Poor

Adam

Stayed 4 nights in Apr 2025

6/10 Okay

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lovely hotel. Not a 5 star, maybe just about a 4. Stay could have been better. We went in shoulder season (late April) so you expect some amenities to be reduced however the hotel was extremely busy - too busy for the reduced amenities. Pros - clean modern facilities - fantastic staff - easy to get to right by the airport - quality of food / drink - kids club staff and mini disco / show Cons - check in experience, queued 1 hour to ‘check on’ even though had done this on line. And then Had to queue a further 1hr 15min to collect the room key later in the day. - queues generally - queued to get into buffet at most meal times due to lack of space (assume as other food options weren’t available) - kids club minis (our daughter was 4) was regularly at capacity. Kids club is small - and covers both hotels so can imagine at high season it’s full a lot. Facilities are basic. - coffee at breakfast - only had the 3in1 available so sugary powered coffee. Tip - get better coffee from the bar and carry in! - lack of pool towels - regularly didn’t have towels, ‘come back in 30mins’ - they tell you to download the app - very useful - but the app talks about facilities across both hotels and implies you can use them all. But you can’t. You won’t get served in all bars. Eg; the outdoor sports bar at the other hotel if you’re staying at the palace. I get it - but don’t advertise you can. We like the brand, just a few things that could make a huge difference.
Stayed 4 nights in Apr 2025

8/10 Good

Pradyut

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Property was ok , only issue was bathroom was mouldy and smelly :( which not what I expected, staying second time with hotel. I requested for water as they missed refilling the mini bar and the guy who brought in the water cans was very rude . Other then this staff is friendly and overall experience was good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the hotel closed one of the restaurants in the evening meaning there were 1.5 hour waits to get dinner…. Very disappointing considering it’s a 5 star hotel!
Stayed 1 night in Oct 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and everyone was very friendly and helpful. Very close to the airport about 5 min uber. Uber easily accessible. Drinks were very good and the food was exceptional for being an all inclusive
Stayed 4 nights in Oct 2024

8/10 Good

Persio, Kirkland

Stayed 8 nights in Sep 2024

10/10 Excellent

ara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No soap/ shampoo in the shower fist night
Stayed 4 nights in Aug 2024