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Hotel Okura Tokyo Bay

4.5 star property
Luxury hotel with 4 restaurants and massage/treatment rooms

Photo gallery for Hotel Okura Tokyo Bay

1 bedroom, down duvets, in-room safe, desk
Property video
4 restaurants, breakfast, dinner served; Japanese cuisine
Deluxe Junior, Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is AU$258
28 Sept - 29 Sept

Explore the area

View map
1-8 Maihama, Urayasu, Chiba, 279-8585
  • Place, Tokyo Disney Resort®
    ‪2 min walk‬
  • Place, Tokyo Disneyland®
    ‪14 min walk‬
  • Place, Tokyo DisneySea®
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Deluxe,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Deluxe,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior, Non Smoking, One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Superior, Non Smoking, One child aged 5 or under can stay free when sharing a bed with one adult

9.2 out of 10
Wonderful
(80 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 44 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe, One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Deluxe, One child aged 5 or under can stay free when sharing a bed with one adult

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • Sleeps 5
  • 2 Twin Beds

View all photos for Executive,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Executive,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 44 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Junior, Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Deluxe Junior, Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japaneseroom, Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Japaneseroom, Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • 44 sq m
  • Sleeps 6
  • 2 Twin Futons

View all photos for Traditional,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Traditional,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Futons

View all photos for Senior Suite

Senior Suite

Senior Suite

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

1 bedroom, down duvets, in-room safe, desk

Junior Suite,Non Smoking,One child aged 5 or under can stay free when sharing a bed with one adult

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Executive Suite

1 bedroom, down duvets, in-room safe, desk

Executive Suite

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, down duvets, in-room safe, desk

Junior Suite

  • Sleeps 4

View all photos for Senior Suite

1 bedroom, down duvets, in-room safe, desk

Senior Suite

  • Sleeps 3

View all photos for Deluxe Room

1 bedroom, down duvets, in-room safe, desk

Deluxe Room

  • Sleeps 3

View all photos for Executive Room

1 bedroom, down duvets, in-room safe, desk

Executive Room

  • Sleeps 3

View all photos for Japanese Style Room

Bathroom

Japanese Style Room

  • Sleeps 4

View all photos for Superior Room

1 bedroom, down duvets, in-room safe, desk

Superior Room

  • Sleeps 4

View all photos for Japanese Style Suite

Living area

Japanese Style Suite

  • Sleeps 4

View all photos for Deluxe Junior Suite Double Room

1 bedroom, down duvets, in-room safe, desk

Deluxe Junior Suite Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

Royal Suite

  • Sleeps 2

View all photos for Ambassador Suite

Living area

Ambassador Suite

  • Sleeps 2

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About the area

Urayasu

A luxury stay in Urayasu awaits you at Hotel Okura Tokyo Bay. You'll be 1.4 km (0.9 mi) from Tokyo Disneyland® and 2.2 km (1.4 mi) from Tokyo DisneySea®. Highlights at this hotel include 4 restaurants and in-room free WiFi. .A day of pampering can include facials and aromatherapy. The restaurant, FONTANA, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4.5-property class Maihama hotel include Ariake Garden and Toyosu Market.

What's nearby

  • Tokyo Disney Resort® - 2 min walk - 0.2 km
  • Tokyo Disneyland® - 14 min walk - 1.2 km
  • Ikspiari - 14 min walk - 1.3 km
  • Tokyo DisneySea® - 15 min walk - 1.3 km
  • Toyosu Market - 11 min drive - 12.3 km

Getting around

  • Urayasu Maihama Station - 4 min drive
  • Bayside Station - 5 min walk
  • Tokyo (HND-Haneda) - 30 min drive

Restaurants

  • ‪ルックアウト・クックアウト - ‬15 min walk
  • ‪トゥモローランド・テラス (Tomorrowland Terrace) - ‬16 min walk
  • ‪ユカタン・ベースキャンプ・グリル - ‬11 min walk
  • ‪ラ・タベルヌ・ド・ガストン - ‬15 min walk
  • ‪スナグリーダックリング - ‬7 min walk

About this property

Hotel Okura Tokyo Bay

Luxury hotel with 4 restaurants and massage/treatment rooms
There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the luxury Hotel Okura Tokyo Bay. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Urayasu hotel is smoke free.

  • 1 building
  • 427 guestrooms or units
  • 11 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1988
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Okura Tokyo Bay offers 427 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

This Urayasu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

5 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Hilton Tokyo Bay

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 1,977 reviews
The price is AU$302
10 Oct - 11 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 4 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cafe Restaurant Terrace
  • FONTANA
  • HAGOROMO
  • Toh-Ka-Lin

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in and check-out times for this property vary based on room types. Please note the check-in and check-out times listed in your room type name.
Guests staying at this property are not guaranteed theme park access. Guests are required to purchase fixed-date theme park tickets online in advance of arrival to enter the park. Tickets are not available for purchase at the property.
Breakfast is not included in the breakfast rate plan for children ages 0-12, and can be requested onsite for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from October 8 2025 to October 10 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 for adults and from JPY 1900 for children
  • Self-parking fee: JPY 3000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Okura Tokyo Bay
Hotel Okura Tokyo Bay Urayasu
Hotel Tokyo Bay
Okura Bay
Okura Hotel Tokyo Bay
Okura Tokyo Bay
Okura Tokyo Bay Hotel
Okura Tokyo Bay Urayasu
Tokyo Bay Hotel
Hotel Okura Tokyo Bay Japan/Urayasu
Hotel Okura Tokyo Bay Hotel
Hotel Okura Tokyo Bay Urayasu
Hotel Okura Tokyo Bay Hotel Urayasu

Frequently asked questions

What is the cancellation policy at Hotel Okura Tokyo Bay?

Hotel Okura Tokyo Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Okura Tokyo Bay?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Tokyo Bay on 28 Sept 2025 start from AU$257.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Okura Tokyo Bay?

Yep, Hotel Okura Tokyo Bay has a self car park with in/out privileges for JPY 3000 per night. Onsite parking is limited.

Are there any beaches close to Hotel Okura Tokyo Bay?

The closest beach to Hotel Okura Tokyo Bay is Odaiba Beach Park (8.9 km).

Is Hotel Okura Tokyo Bay family-friendly?

You bet! With amenities such as a deli, as well as children's slippers in the guestrooms, it's no surprise that Hotel Okura Tokyo Bay is a hit with families.

Does Hotel Okura Tokyo Bay serve breakfast?

Yep, buffet breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Okura Tokyo Bay?

No, Hotel Okura Tokyo Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Okura Tokyo Bay?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from October 8 2025 to October 10 2025 (dates subject to change).

What time are check-in & check-out at Hotel Okura Tokyo Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Okura Tokyo Bay?

No, only service animals are allowed.

Hotel Okura Tokyo Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 801 out of 1197 reviews
Rating 8 - Good. 267 out of 1197 reviews
Rating 6 - Okay. 91 out of 1197 reviews
Rating 4 - Poor. 23 out of 1197 reviews
Rating 2 - Terrible. 15 out of 1197 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were amazing. Not too far from transport with a free shuttle running regularly around the area. Would stay here again in a heartbeat.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time! The rooms just need a little updating and it would be perfect!
Stayed 4 nights in Jun 2025

8/10 Good

Gena

Travelled with partner
Liked: Amenities
Almost everything everyone has said is true. The hotel is a bit dated. The walls are thin. The bed is hard. That said, this hotel worked perfect. Close to shuttles. Easy in and out. The bed was hard but fine. My only real complaint was the AC. It took way too long to cool the room down to a comfortable temperature. That made sleeping more difficult, not the bed.
Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service

Just okay.

This hotel was ok. We booked it because it seemed like they had the largest rooms of all the options in the area but the rooms felt very worn down. It could use a refresh. The mattresses were uncomfortably form. Hotels in Japan in general tends to have firm mattresses but these were too firm compared to other hotels we stayed in. If I could rebook the trip I would pick the Hilton Tokyo Bay. They were newer and had a convenient store that was open really early.
Stayed 5 nights in Jun 2025

6/10 Okay

Edouard

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra, Kahului

Liked: Cleanliness
HOTEL did not have anything open late at night..
Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Great place and great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay and convenient to the metro to Disney. Standard room was large and had one of the largest bathrooms that wasn’t a suite. Room was cleaned daily and staff were very friendly and accommodating. The concierge counter helped us with luggage delivery to our next hotel in Tokyo.
Stayed 2 nights in May 2025

6/10 Okay

Brian

Travelled with family
Disliked: Property conditions & facilities
We stayed in a Japanese-style room, but unfortunately, it was in poor condition. The tatami mats had noticeable stains, the drain in the washroom was chipped and potentially hazardous, and the water pressure at the bathroom sink was extremely low. I considered requesting a different room, but since it was just for one night, I chose to tolerate it—though I don’t plan on returning. Given the amount we paid for the room, I believe we could have found a much nicer place for the same price—or even less—in the same area. However, like other hotels in Japan, the service provided by the staff was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Dorothy, Alhambra

Travelled with family, Travelled with family and small children
Good place for family with kids. Room is really spacious and clean. A little rundown but still good.
Stayed 6 nights in May 2025

10/10 Excellent

Mikiyo

Stayed 1 night in Jun 2025

8/10 Good

Chih Whang

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The overall experience was very good. The only bad thing is the matresses that are tough and thin! This is not expected from such a nice hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and very helpful staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
The property is great. And 2 minutes from the Disney railway
Stayed 1 night in Jun 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness
The rooms were a nice size. But ,the property was somewhat rundown. There could be better amenities. We ended up walking to the Hilton for their amenities.
Stayed 6 nights in May 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a very clean property and not criowded. I didn’t like the limited dinning options in the hotel
Stayed 4 nights in May 2025

10/10 Excellent

Khristian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property! Wonderful and welcoming customer service! Conveniently located close to Disney parks! I highly recommend staying at this property!
Stayed 3 nights in May 2025

6/10 Okay

Alex

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel stay was to be a nice end to a hectic tour for business. I thought somewhere out of the way would be nice, but sadly for me, this hotel was found lacking. This hotel a perfect for those enjoying their Disneyland Tokyo experience, but nothing else. The staff were perfect, couldn’t fault them. The breakfast was fine, lacking quality breakfast items. While there was a good selection, I felt unsatisfied with the quality, wanting more even after I finished breakfast. I guess it’s fine for a breakfast before the Disney experience, but if I stayed here before my day out, I would get to the park and look for more food. Don’t get me wrong, lovely hotel, and amazing staff, but food was poor. I’ve stayed at many hotels, sadly I won’t stay here again. No room service. No laundry service. No sandwhiches. The shop had bits, but nothing for lunch. Lunch could only be had at the restaurant, which was a set menu? Have a buffet lunch maybe, or selection of pre-made sandwiches/made to order/japanese food. I was perplexed by this. I checked out early to go to another hotel near the airport. If going to Disney fine, but for me, I’d stay at another hotel, maybe the Hilton or something. Sorry.
Stayed 3 nights in May 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super spacious and love the hotel service to Disney
Stayed 1 night in May 2025

6/10 Okay

Y-Le, San Gabriel

Liked: Cleanliness, amenities
We moved hotels from Tokyo central to here as the last 2 nights of our trip, planning to go to Disney. The property itself seems dated and needs refreshing. Every time we turned on sink, the drain made some loud noises. The wifi was quite spotty at times. The decor seems decades old, particularly in the rooms and also in the halls. However, the location is great for going to Disney. We loved that the airport limousine coach stopped directly in front of this hotel, so very convenient ride straight to airport the day after our Disney outing and you can buy the tickets for this from front desk when you check in or after. There is a cute store in the hotel offering last Disney purchases for things we missed. They were stingy with water, when we asked for an extra bottle. We also asked if they could acommodate a late check out by one hour since we were waiting for the airport limo, and they calculated out an extra one hour charge, which frankly seems to be nickle and diming. We just ended up waiting in the lounge. There is also conveniently a local free shuttle that stops right in front of hotel to take you to Disney, about a 10 min ride after picking up from other locations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely surprise!
Stayed 1 night in May 2025

10/10 Excellent

Lehi, Mickleham

Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Stayed 5 nights in May 2025

10/10 Excellent

Caiden

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel location
Stayed 6 nights in May 2025