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Willowbank Resort

3.0 star property
On private beach with outdoor pool, near Scaur Hill Fort

Photo gallery for Willowbank Resort

View from property
Terrace/patio
Chapel
Private beach
Dining room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

View map
126 Somerset Road, Sandys Parish, MA06
  • Place, King's Wharf in Dockyard
    ‪10 min drive‬
  • Place, Royal Naval Dockyard
    ‪12 min drive‬
  • Place, Horseshoe Bay
    ‪19 min drive‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, Garden View

Room, Garden View

Room, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View

Room, Ocean View

Room, Ocean View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Ceiling fan
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room, Oceanfront

Room, Oceanfront

Room, Oceanfront

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Sandys Parish

At Willowbank Resort you'll be 0.9 km (0.6 mi) from Scaur Hill Fort and 4.1 km (2.5 mi) from Port Royal Golf Course. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .Enjoy the 24-hour gym, outdoor tennis court and pool loungers as well as access to basketball. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a snack bar/deli. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Sandys Parish hotel include Royal Naval Dockyard and King's Wharf in Dockyard.

What's nearby

  • Sugar Cane Point Beach - 4 min drive - 2.3 km
  • Port Royal Golf Course - 9 min drive - 4.0 km
  • King's Wharf in Dockyard - 10 min drive - 5.8 km
  • Royal Naval Dockyard - 12 min drive - 6.4 km
  • Horseshoe Bay - 19 min drive - 9.3 km

Getting around

  • St. George's (BDA-L.F. Wade Intl.) - 53 min drive

Restaurants

  • ‪Bone Fish Bar & Grill - ‬10 min drive
  • ‪Calico Jack's - ‬9 min drive
  • ‪Cafe Amici - ‬9 min drive
  • ‪The Dockyard Pharmacy - ‬12 min drive
  • ‪The Frog and Onion Pub - ‬9 min drive

About this property

Willowbank Resort

On private beach with outdoor pool, near Scaur Hill Fort
Simply walk outside to feel the sun on your face at the sandy beach. After a day at the beach, enjoy amenities at Willowbank Resort such as an outdoor pool, an outdoor tennis court and a 24-hour fitness centre.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 3-star Sandys Parish hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • 11 buildings
  • 5153 sq ft of conference space
  • 479 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Dining venue
Willowbank Resort offers 50 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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  • Pool
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4.5 out of 5, Wonderful, 1,018 reviews
The price is AU$872
includes taxes & fees
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Grotto Bay Beach Resort

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: BMD 100.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Willowbank Resort

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: BMD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Willowbank Resort Sandys
Willowbank Hotel Somerset Village
Willowbank Somerset Village
Willowbank Sandys
Willowbank Resort Hotel
Willowbank Resort Sandys Parish
Willowbank Resort Hotel Sandys Parish

Frequently asked questions

Is parking available at Willowbank Resort?

Yep, Willowbank Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to Willowbank Resort?

Yep, Willowbank Resort is a short 19-minute walk from Long Bay Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Willowbank Resort have a pool?

Willowbank Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Willowbank Resort a romantic place to stay?

A private beach, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Willowbank Resort.

Is there a free airport shuttle available at Willowbank Resort?

No, Willowbank Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Willowbank Resort?

Yep, you can grab a meal at Willowbank Resort's onsite restaurant.

What time are check-in & check-out at Willowbank Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Willowbank Resort?

No, pets and service animals are not allowed.

Willowbank Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 198 reviews
Rating 8 - Good. 66 out of 198 reviews
Rating 6 - Okay. 17 out of 198 reviews
Rating 4 - Poor. 19 out of 198 reviews
Rating 2 - Terrible. 7 out of 198 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. Friendly staff. We will be returning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and helpful. The food at the resort is very good. Beach areas are nice. Bus stops are very close and there is a parking area for electric car rentals with charging stations. Would stay there again.
Stayed 7 nights in Jun 2025

8/10 Good

Daniel

Stayed 7 nights in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very quiet. Stunning views. Chef Nick is wonderful
Stayed 7 nights in May 2025

8/10 Good

Judit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Bermuda - didn’t know what to expect. We were pleasantly surprised by our choice of accommodation. It couldn’t be any more perfect. Just what we needed. The location of our cottage was perfect - walking down to the beaches first thing in the morning was an absolute joy. Only negative that the restaurant was not fully open so lunch and dinner needed some planning. Tennis and pickle ball courts are available- we had some fun family tennis time while staying here. Chef Nick and our Concierge Daivan were outstanding - making sure we were well taken care of. We’ll be back to your beautiful retreat for sure!
Stayed 6 nights in Apr 2025

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
This was a wonderful resort - out of the way - but beautiful and reasonably priced for Bermuda standards. They are doing a rehabilitation of the facility- hopefully that includes the showers / this was really the only thing that I did not like (it was hard to wash my thick hair without such little water pressure.) the staff / especially head chef Nick - is amazing! The grounds are beautiful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. My room was spacious and clean. I love the property grounds, so very scenic along the private beach. The sunset was incredible.
Stayed 1 night in Sep 2024

8/10 Good

michael

Liked: Amenities
The property is situated in the hills overlooking the ocean. The lodging is charming and my room had a fantastic ocean view.
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed in an Ocean Front room recently and loved the resort. The thing that stood out most for us was the staff. Every person we interacted with was incredibly friendly, helpful with any questions we had, always a smile on their faces and a warm greeting. The room had an incredible view although it could definitely use some updating. The continental breakfast at times was scarce, but other days there was fresh fruit and yogurt options. The full breakfast, lunch and dinner items were quite good.
Stayed 5 nights in Jul 2024

10/10 Excellent

David, Panama City Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bermuda is stunning! Willowbank was an excellent choice for our first trip! A former Christian retreat with old world charm, loved it! Gorgeous views and two private pink sank beaches!! The staff and all Bermudians were the most friendly that we’ve ever encountered! The Willowbank restaurant prepared the best “local” fried fish on raisin bread sandwich on the island!! Will definitely return next time during lobster season!
Stayed 3 nights in Jul 2024

10/10 Excellent

Erka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. It was beautiful.
Stayed 8 nights in Jul 2024

6/10 Okay

Arlene, Rego Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Iman

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
They need a new cleaning crew and to fumigate more often due to ants.
Stayed 11 nights in Jul 2024

10/10 Excellent

Seniha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Place with Incredible People.

I stayed at Willowbank Resort with my husband, 2 year old, and my brothers. I fell in love with the place. The staff were absolutely BEYOND. Front desk, security, the restaurant, the owners - the most wonderful people, so lovely, so kind and such a joy to be around. From the first night on front desk we were assisted to our rooms and stayed in Tamarisk 1 and Tamarisk 4 - unbeatable view with a superb little private beach. We ate at the restaurant most nights and enjoyed our meals so much. The grounds and the facilities themselves are great, super chilled out , super clean and incredibly family friendly. My little daughter loved it so much and it brought me so much joy. I am going to give a more fuller review to name the wonderful people who we interacted with at a later date as I simply have not gotten round to doing so, but if you are in two minds if you should stay here then just go for it. 2 years prior we had gotten married and stayed at Cambridge Beaches and had a good time, we were going to go there again but decided to try Willowbank and I really enjoyed the peacefulness low key vibe - wild, free and super peaceful, a true gem. CHEFS KISS. Thank you to all of you. I cannot wait to come back. Much love to all of the Willowbank Resort . Thank you for such a warm and welcoming stay.
Stayed 9 nights in Mar 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the pros: very quiet, very clean hotel, two tiny beaches, but beautiful. Food at the restaurant is very good and service at the restaurant is excellent. The cons: it is far from most places and since you cannot rent a car it is quite challenging to find transportation. The hotel would call a taxi and it would take over 30-40 minutes to get it, it is shows at all. Reception does not help on this. Also we did not like the room- it was obviously not used for a long time, it had a funny smell and was very humid. We saw much better rooms so that was only our experience, but it did make a difference. Overall good, but select a room facing the water as those seemed much better.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I stayed at the Willowbank and I must say their employees are amazing. Services is great. It’s a special hotel and a special place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maritza, Union township

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

martinek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing spot

We loved this place it was stunning! two small beaches - great food , amazing views. It was clean all the staff were nice and it was quiet . kinda perfect!
Stayed 5 nights in Jun 2024

4/10 Poor

Renell

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is very outdated and not modern. We were looking for luxury resort feel, and Willobank does not offer that. In addition, we were not provided the size bed we requested. Management was gracious about our situation and agreed to reimburse our money and we went to stay elsewhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay. 2 private beaches and a wholesome staff.
Stayed 4 nights in Jun 2024

8/10 Good

Bernadette, Fernandina Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
PRO'S - Property was clean, offered beautiful ocean views and 2 private beaches. CONS - all rooms advertised as having ceiling fans is false, location is distant from restaurants, grocery stores and other amenities.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained
Stayed 3 nights in Jun 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely accommodating and helpful. The rooms are not fancy but are very clean with wonderful views of the ocean. My only complaint was the complimentary coffee in the lobby is served by 6:30 and one morning it wasn’t ready until 7:30.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Aval

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024