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Hotel El Palacio

3.0 star property
Comfortable hotel, walk to Palacio Nacional

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Photo gallery for Hotel El Palacio

Exterior
Classic Double Room, 2 Queen Beds
Balcony
Reception
Shower, rainfall showerhead, towels, soap
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
4ta Calle Poniente #125, Edificio Dueñas, San Salvador, San Salvador Department, 00000
  • Popular LocationPalacio Nacional1 min walk
  • Popular LocationCatedral Metropolitano2 min walk
  • Popular LocationMetrocentro4 min drive
  • AirportSan Salvador (SAL-El Salvador Intl.)41 min drive

Room options

View all photos for Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Single Room, 1 Queen Bed

Classic Single Room, 1 Queen Bed

Classic Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
HOSTAL LOS HEROES
Free WiFi
Restaurant
Breakfast available
Laundry
4.3 out of 5, Excellent, (57)
The price is AU$79
for 1 night
includes taxes & fees
30 May - 31 May
HOSTAL LOS HEROES

About the area

San Salvador

At Hotel El Palacio you'll be within steps of Palacio Nacional and Catedral Metropolitano. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli and laundry facilities. Local cuisine breakfast is available daily. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3-property class San Salvador Historical Center hotel, you'll be 0.4 km (0.2 mi) from National Theater and 2.5 km (1.6 mi) from Metrocentro.

What's nearby

  • Palacio Nacional - 1 min walk
  • Catedral Metropolitano - 2 min walk
  • Metrocentro - 4 min drive
  • Monumento al Salvador del Mundo - 4 min drive
  • Cuscatlán Stadium - 7 min drive

Getting around

  • San Salvador (ILS-Ilopango) - 28 min drive

Restaurants

  • Pollo Bonanza - 7 min walk
  • Pollo Campero - 9 min walk
  • Hong Kong restaurant - 6 min walk
  • Pollo Campero - 5 min walk
  • Deli Arce - 10 min walk

About this property

Hotel El Palacio

Comfortable hotel, walk to Palacio Nacional
There's a snack bar/deli on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel El Palacio. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Salvador hotel.

  • 20 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
Hotel El Palacio offers 20 air-conditioned accommodations with complimentary bottles of water and blackout curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee: USD 5 for adults and USD 5 for children
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 5 for adults and from USD 5 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Airport shuttle fee per child: USD 50 (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel El Palacio Hotel
Hotel El Palacio San Salvador
Hotel El Palacio Hotel San Salvador

Frequently asked questions

What is the cancellation policy at Hotel El Palacio?

Hotel El Palacio offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel El Palacio?

Yep, Hotel El Palacio has a free self car park.

What makes Hotel El Palacio a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel El Palacio.

Is Hotel El Palacio family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel El Palacio is a hit with families.

Does Hotel El Palacio serve breakfast?

Sure does, local cuisine breakfast is on offer daily.

Is there a free airport shuttle available at Hotel El Palacio?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel El Palacio?

Check-in begins at 11:00 AM. Check-out time is 10:00 AM.

Are pets allowed at Hotel El Palacio?

No, pets are not allowed.

Hotel El Palacio Reviews

Reviews

6.8
Rating 10 - Excellent. 26 out of 66 reviews" "
Rating 8 - Good. 11 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 6 out of 66 reviews" "
Rating 2 - Terrible. 17 out of 66 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Pedro Luis

Stayed 2 nights in Dec 2023

6/10 Okay

DIGNA

Stayed 1 night in Nov 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issue: not easy to get to the parking lot because of reparation or construction on the streets.
Stayed 3 nights in Sep 2023

2/10 Terrible

Edith

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
No parking and check out was earlier then online
Stayed 1 night in Aug 2023

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what the pictures show
We couldnt stay in the hotel and had to book another hotel, the rooms were dirty, not sheets on the beds, now towels provide and the service was terrible from the first instant, we originally got the incorrect room, with only one bed when we reserved a two double beds. Just a very bad experience and still havent received a refund as requested.
Stayed 7 nights in Jul 2023

6/10 Okay

ÁNGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Precio bajo = Servicio deficiente y malas caras
Las dos recepcionistas son muy groseras. No tienen buenos modales y casi se molestan si les pides algo. Creo que, por el precio, es lo que recibes. Al ser muy barato, el servicio y la limpieza son igual de bajos. Recomendaría el hotel solamente si no le tienen miedo a las cucarachas.
Stayed 4 nights in Jul 2023

2/10 Terrible

Diana

Stayed 1 night in Jun 2023