4/10 Poor
Niamh
Travelled with family
30 Jan 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed
Maybe it was the time of year but the hotel was absolutely soulless. Very cold welcome at reception. I had 2 big suitcases, 2 smaller ones plus a golf bag and the receptionist watched me as I struggled up and down steps and stairs to the rooms section IN TWO TRIPS!!
The room was unbearably hot and was told next morning that the aircon is set to not go below 24 degrees this time of year.
There was no gym or pool in operation and worse there was a lot of loud maintenance work going on every day at these areas.
I asked for a plaster in reception at one point but no surprise to no avail.
The breakfast was seriously limited to the very basic continental if even that. Everything was self service. Very very poor selection of everything…juices…bread (zero pastries)…fruit..just nothing substantial. The reasoning behind this apparently was because there was a football team staying and only “healthy” food was being provided. Literally no regard for the other visitors. Found this extremely disrespectful to the other visitors mind you there weren’t many others other than said football team.
Location not good. You definitely need a car. Difficult to get an Uber in the area and taxi was at least €15 for a 4 mins drive to La Cañada golf course.
Niamh
Stayed 4 nights in Jan 2024