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Sapphire Beach Resort

3.5 star property
Hotel on the beach, with 3 outdoor pools

Photo gallery for Sapphire Beach Resort

On the beach, white sand, beach massages, kayaking
Standard Suite, 1 Bedroom, Pool View | Private kitchen
View from room
Breakfast, lunch, dinner served; Caribbean cuisine, pool views
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Spa

Explore the area

Map
10 Miles North of Ambergris Caye, San Pedro, Ambergris Caye, 0
  • Mexico Rocks
  • Bacalar Chico National Park & Marine Reserve
    ‪40 min drive‬
  • Secret Beach
    ‪42 min drive‬
  • San Pedro (SPR-John Greif II)
    ‪58 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Apartment, 2 Bedrooms, Pool View

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 98 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Futon

View all photos for Senior Suite, 2 Bedrooms, Beachside

1 bedroom, in-room safe, individually decorated, individually furnished

Senior Suite, 2 Bedrooms, Beachside

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 100 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Futon

View all photos for Premium Suite, 1 Bedroom, Beachside

Premium Suite, 1 Bedroom, Beachside | Private kitchen

Premium Suite, 1 Bedroom, Beachside

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Futon

View all photos for Basic Apartment, Multiple Beds, Garden View

Basic Apartment, Multiple Beds, Garden View | Garden view

Basic Apartment, Multiple Beds, Garden View

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

View all photos for Standard Suite, 1 Bedroom, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Suite, 1 Bedroom, Pool View

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

View all photos for Superior Suite, 1 Bedroom, Sea View

Superior Suite, 1 Bedroom, Sea View

Superior Suite, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon

View all photos for Royal Penthouse, 3 Bedrooms, Ocean View

Royal Penthouse, 3 Bedrooms, Ocean View | Front of property

Royal Penthouse, 3 Bedrooms, Ocean View

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 200 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds and 1 Double Futon

View all photos for Standard Suite, 1 Bedroom, Pool View, 2nd Floor

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Suite, 1 Bedroom, Pool View, 2nd Floor

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Fridge
Dining table
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Futon

About the area

San Pedro

At Sapphire Beach Resort you'll be within just a 15-minute stroll of Belize Barrier Reef and Hol Chan Marine Reserve. Highlights at this beachfront hotel include 3 outdoor swimming pools, and in-room kitchens and free WiFi. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and reflexology. The restaurant, Gem Restaurant, serves Caribbean cuisine and is open for breakfast, lunch and dinner. Tiki Bar is the hotel's own bar. Spend the day at the beach where you'll find kayaking, and enjoy the on-site pool loungers. Plus you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class San Pedro hotel, you'll be 5.7 km (3.6 mi) from Mexico Rocks and 13.8 km (8.6 mi) from Secret Beach.

What's nearby

  • Tranquility Bay Beach - 31 min drive - 9.2 km
  • Bacalar Chico National Park & Marine Reserve - 40 min drive - 12.4 km
  • Secret Beach - 42 min drive - 15.5 km
  • San Pedro Belize Express Dock - 57 min drive - 18.4 km
  • San Pedro Town Hall - 57 min drive - 18.4 km

Getting around

  • San Pedro (SPR-John Greif II) - 47 min drive

Restaurants

  • ‪Moon Bar - ‬11 min drive
  • ‪Rojo Beach Bar - ‬21 min drive
  • ‪John’s Escape Bar &Grill - ‬16 min drive
  • ‪Salty Beach Bar - ‬18 min drive
  • ‪Tipsy Lobster - ‬20 min drive

About this property

Sapphire Beach Resort

Hotel on the beach, with 3 outdoor pools
Sapphire Beach Resort offers its guests 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Sapphire Beach Resort. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Pedro hotel.

  • 37 guestrooms or units
  • 2 levels
  • 15 buildings
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Garden
  • Gift shop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sapphire Beach Resort offers 37 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 8 PM on request
  • Free extended parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: BZD 30 for adults and BZD 30 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Gem Restaurant
  • Tiki Bar

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Kayaking

Family friendly

  • 3 outdoor pools
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 15 buildings
  • 2 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Hob
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must transfer via aeroplane and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Guests arriving in Belize must transfer via regional flight or boat to the island of Ambergris Caye. The resort can arrange transportation options for guests; costs will be added at the time of booking. From Philip S.W. Goldson International Airport (BZE), guests can take a transfer flight (surcharge) to the San Pedro Air Strip, followed by a resort taxi (advance notice of arrival time required) to the dock. From there, the resort provides transportation to/from San Pedro (surcharge; upon arrival/departure only). Another options is: From Philip S.W. Goldson International Airport (BZE) , guests can take a 25-minute taxi ride (surcharge) to the dock, where they can take a 75-minute water taxi (surcharge) to San Pedro. Upon arrival in San Pedro, guests should ask water taxi personnel to call the resort for transportation (surcharge) to/from San Pedro.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately BZD 30 for adults and from BZD 30 for children
  • Airport shuttle fee: BZD 200 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sapphire Beach Resort San Pedro
Sapphire Beach San Pedro
Sapphire Beach Resort Belize/San Pedro
Sapphire Beach Resort
Sapphire Beach Resort Hotel
Sapphire Beach Resort San Pedro
Sapphire Beach Resort Hotel San Pedro

Frequently asked questions

What is the cancellation policy at Sapphire Beach Resort?

Sapphire Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sapphire Beach Resort?

Yep, Sapphire Beach Resort has a free self car park and free extended parking.

Are there any beaches close to Sapphire Beach Resort?

The closest beach to Sapphire Beach Resort is Secret Beach (10.6 km).

Is there a spa on site at Sapphire Beach Resort?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sapphire Beach Resort have a pool?

Sapphire Beach Resort has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Sapphire Beach Resort a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Sapphire Beach Resort.

Does Sapphire Beach Resort serve breakfast?

You bet, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sapphire Beach Resort?

No, but there's an airport shuttle that runs from 6 AM - 8 PM on request for a fee.

Is there a bar or restaurant at Sapphire Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sapphire Beach Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sapphire Beach Resort?

No, pets are not allowed.

Sapphire Beach Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 76 out of 181 reviews
Rating 8 - Good. 59 out of 181 reviews
Rating 6 - Okay. 30 out of 181 reviews
Rating 4 - Poor. 9 out of 181 reviews
Rating 2 - Terrible. 7 out of 181 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort. Good pool areas Rooms were clean and well maintained. Security (shout out to Marco) was fantastic. He was so helpful and always met us in the parking lot to make sure we got in okay. If you are an animal lover, there are cats and dogs to keep you company. Friendly, but well behaved. Must have golf cart to get around, but the drive is exciting and you notice something new every time! Locals appreciate a drive to or from work if you have room. Very safe.
Stayed 9 nights in Feb 2025

8/10 Good

Terri Butler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting. Friendly staff. Gem Restaurant is excellent. Unit I was in desperately needed updates to kitchen and bath. No screens, so no listening to the ocean inside. Road to resort is in extremely poor condition.
Stayed 4 nights in Feb 2025

8/10 Good

Mark, sun prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Anne

Travelled with partner
Liked: Staff & service
Nice property quiet area and relaxing. Food at the restaurant was good. Seaweed on the beach was excessive and not cleaned up even though there was staff to do the job so difficult getting in and out of the water. Extremely expensive for transportation to leave the property
Stayed 13 nights in Jan 2025

6/10 Okay

Laurie, Comox

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach front accommodations. Great service and pleasant stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our time at the property and I personally would live there at the property. :-) The only things that drove me crazy was the grime and rust around the sink and all the mosquitos in the area. Couldn't enjoy the pool because the bugs kept on biting. You are literally attacked by them as soon as you walk out the door. Couldn't swim at the beach because of the seaweed, but there were people attempting to clean it up but you cant control the sea. Also, the location of the property is located in Mexico Rock and about 45 minutes - 1 hour on a golf cart from the water taxi in san Pedro and depending on the weather conditions. Please take that into account when going. Secret beach is about 20-30 minutes by golf cart. Please purchase food in town before coming in as there are no markets and very limited food options in the area. Overall, I would recommend if you want something quiet, secluded, and away from the hustle of the city.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. La comida deliciosa y abundante. Ampliamente recomendado para unas vacaciones tranquilas y relajadas.
Stayed 4 nights in Mar 2024

2/10 Terrible

Johanna

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
The staff at this resort were very rude. And everything was about a money grab. I even had to remind the staff several times About the VIP package which included free breakfast . After having a disagreement with the front desk, employee, Lisandro, he then advised the Staff working at the dining restaurant to charge us for items that we previously were told we were included in the free breakfast package . He had the staff repeatedly come back and charges for different items after the disagreement . They claimed there was 24/7 available for assistance, but when we called for several different issues regarding our room, no one answered the phone until the next day around 10 AM. The air conditioner, and two out of three of the rooms were not working. We asked him to take a look at the toilet that would not flush, they sent a maintenance man who did not look and told us that it was fixed. We then had to ask him to go back and look at the bathroom, which then forced him to actually fix it. These people were rude and unprofessional, and I will not recommend this stay to anyone. They tried to charge my card without my permission/authorization for an activity that I told them I was not going to partaken and was simply considering it. No written contract, nothing was agreed-upon for this activity, and because they were upset that they could not make that money, they proceeded to charge my card, even after I told them no. As someone who travels quite frequently, this was not great
Stayed 3 nights in Jun 2024

8/10 Good

Alicia

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Wilshonda

Stayed 3 nights in May 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT is far from town so very quiet = nicely kept grounds- very friendly workers
Stayed 13 nights in Apr 2024

10/10 Excellent

Beverly

Stayed 3 nights in Mar 2024

4/10 Poor

Clayton

Disliked: Property conditions & facilities

Not so much. CCB

5 days too long here. To remote location, road is not maintained very uncomfortably ride off roading surfaces and must take it to get around. No water taxis to and from this hotel. Hotel is in need of maintenance, showers are in need of servicing requested and no change. Water trickles out. No pressure. pool bottom needs repair paint worn off so gives the effect of algae but actually isn’t. Tiki bar open when bar tenders shows up. They tell you specific hours but never the same, One day not open at all. So if you want a drink must go to small restaurant on property And that particular day other employee in restaurant does not know how to make drinks. Insufficient supplies. Ran out of pineapple juice and other items on menu. Be sure to get a golf cart from San Pedro when you land prices can be negotiated to $35us a day weekly rate as at the hotel it is $75us daily and they do not have available carts on property at all times and you may find you ll be stuck without transportation as we did one day. Taxis are $60us each way. Recommend if you want to be this remote staying at a location with water taxi service you may pay more rate wise & resort fee includes Transfer back and forth daily. In the end you ll save money ie margarita ville or stay closer to San Pedro. Caulker cay is suppose to be much nicer smaller easier to get around. Positive weather was beautiful. People are friendly. Water and views amazing. Next time not a next for me. ✔️ed off list.
Stayed 2 nights in Mar 2024

2/10 Terrible

Marlene, New york

Stayed 3 nights in Mar 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Beautiful white sand and ocean view. A very nice display on our bed for our anniversary. Amazing staff. Thank you
Stayed 2 nights in Mar 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect - gorgeous beach* and far from the traffic and crowds in town. Reasonable & fun ride (albeit a bit bumpy) to/from town if you wanted to go there. Pros: full kitchen, in-room bottled water dispenser, decent mattress, bicycles. Cons: The Cayes have a heartbreaking garbage problem. Piles of single-use plastic litter on beaches, road etc. The hotel employees rake it up from *beach with the sea grass and dump it on neighboring properties. They could be part of the solution by picking out the trash and properly disposing of it. They should also provide trash cans on beach and around property. Saw many visitors/owners trying to do their part! Bring: bug spray (it is the tropics after all), reusable water bottles, ground coffee, and as many groceries as you can fit. (Food prices in Belize are high, and variety is low). I implore you NOT to buy/accept drinks in plastic bottles - as it will likely wind up in beach or ocean here. (Glad the resort has that dispenser,)
Stayed 4 nights in Feb 2024

10/10 Excellent

DANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet.
Stayed 7 nights in Feb 2024

8/10 Good

Rena

Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sapphire is a great place to visit and relax. Staff is very friendly and works to make your visit enjoyable.
Stayed 6 nights in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

8/10 Good

IRYNA

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This place's so quiet, which I like. Dark gets so fast, and you can’t hear anything except wind. Beach is beautiful, but you could not swim in the sea because it is dangerous. The facility did not recognise VIP status and didn’t upgrade my room. First, I received the room with no lock on a balcony door at all. I asked to change my room and waited more than 3 hours to get it done. In that room, the blanket had a big bloody stain right on the top. I was completely exhausted to ask a staff for help because they promised and never did. So… I just went to previous rooms and switched blankets. After I got a key for a new room, I realized that it fits for any room, which is not safe. The resort has 3 swimming pools, but one of them was officially closed, and I would never put my foot in another one with dirty water. Third one had a clean water. Be aware those pools are really small. This resort located around 40 minutes driving from town. I did not rent a golf cart for mobility because the road was with huge pedals, and I saw how carts stacked in the middle.
Stayed 5 nights in Dec 2023

6/10 Okay

Peter, Kitchener

Travelled with partner
Liked: Staff & service
The property is 15km from San Pedro and about a 40min golf cart ride. So if you want peace and quiet, this is the place. I would strongly suggest renting a golf cart for the week(better pricing) to get around. The location has one restaurant on property with friendly staff. Within walking distance is one other beach bar. I cannot say enough good things about the staff at the resort. They were super helpful and responsive to our needs. The two negatives are the location and secondly the Sandflies which were bad while we were there from Jan 5-19. One final note, before leaving San Pedro hit one of the grocery stores to stock up as the units do have a full kitchen. That way you will have some choice to get you started.
Stayed 14 nights in Jan 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023