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Captain Morgan's Retreat

3.5 star property
Beachfront hotel with full-service spa

Photo gallery for Captain Morgan's Retreat

Exterior
Suite, 2 Bedrooms | Terrace/patio
Breakfast, lunch, dinner served; pool views
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Captain Morgans Retreat, San Pedro
  • Place, Hol Chan Marine Reserve
    ‪11 min drive‬
  • Place, San Pedro Belize Express Water Taxi
    ‪20 min drive‬
  • Place, Secret Beach
    ‪21 min drive‬
  • Airport, San Pedro (SPR-John Greif II)
    ‪18 min drive‬

Room options

View all photos for Beach Cabana

Beach Cabana

Beach Cabana

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Cookware/dishes/utensils
Cable channels
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Villa

1 Bedroom Villa

1 Bedroom Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Separate bedroom
  • Partial ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Condo

2 Bedroom Condo

2 Bedroom Condo

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
2 bedrooms
  • 150 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Beach Cabana

Deluxe Beach Cabana

Deluxe Beach Cabana

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Cookware/dishes/utensils
Coffee/tea maker
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Living room

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Sofa bed - double
Ceiling fan
Separate bedroom
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Cabana

Family Cabana

Family Cabana

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Microwave
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Kitchenette
Ceiling fan
2 bedrooms
Private bathroom
2 bathrooms
Cookware/dishes/utensils
  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Ceiling fan
Separate bedroom
Private bathroom
Cookware/dishes/utensils
In-room massage
Daily housekeeping
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic Studio

Classic Studio

Classic Studio

Highlights

Air conditioning
Kitchenette
Ceiling fan
Separate bedroom
Private bathroom
Cookware/dishes/utensils
In-room massage
In-room safe
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio Suite

Standard Studio Suite | Private kitchen

Standard Studio Suite

Highlights

Air conditioning
Kitchenette
Ceiling fan
Separate bedroom
Private bathroom
Cookware/dishes/utensils
In-room massage
In-room safe
  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Air conditioning
Kitchenette
Ceiling fan
Private bathroom
Cookware/dishes/utensils
In-room massage
In-room safe
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite

Standard Studio Suite

Standard Studio Suite

Highlights

Air conditioning
Kitchenette
Ceiling fan
Cookware/dishes/utensils
In-room massage
In-room safe
Daily housekeeping
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

About the area

San Pedro

At Captain Morgan's Retreat you'll be steps from Belize Barrier Reef and 2.6 km (1.6 mi) from Hol Chan Marine Reserve. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering at Rose Spa can include deep-tissue massages, detox wraps and body wraps along with access to the mud bath and hot tub. The restaurant, Morgan's Table, is open for breakfast, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach where you'll find kayaking and snorkelling, and enjoy the on-site pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 3.5-property class San Pedro hotel, attractions include San Pedro Belize Express Water Taxi and Secret Beach.

What's nearby

  • San Pedro Beach - 10 min drive - 3.6 km
  • Hol Chan Marine Reserve - 11 min drive - 3.2 km
  • Belize Chocolate Company - 18 min drive - 6.1 km
  • San Pedro Belize Express Water Taxi - 20 min drive - 7.1 km
  • Secret Beach - 21 min drive - 9.4 km

Getting around

  • San Pedro (SPR-John Greif II) - 16 min drive

Restaurants

  • ‪Blue Bayou - ‬15 min drive
  • ‪Rain Restaurant & Rooftop Lounge - ‬17 min walk
  • ‪RASA Southeast Asian Kitchen - ‬6 min drive
  • ‪Aji Tapa Lounge - ‬15 min walk
  • ‪Secret Paradise Beach Bar & Grill - ‬19 min drive

About this property

Captain Morgan's Retreat

Beachfront hotel with full-service spa
Captain Morgan's Retreat offers its guests 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Captain Morgan's Retreat. An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 3.5-star San Pedro hotel is smoke free.

  • 18 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Captain Morgan's Retreat offers 18 air-conditioned accommodations with a safe and free toiletries. This San Pedro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Accommodation at this 3.5-star hotel has kitchenettes with kitchenware and utensils. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rose Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

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Front of property
Sapphire Beach Resort
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 192 reviews
Sapphire Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: BZD 15 to 30 for adults and BZD 10 to 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Morgan's Table

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Kayaking
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room kitchenette
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Dock
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed in September.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately BZD 15 to 30 for adults and BZD 10 to 20 for children
  • Airport shuttle fee: BZD 100 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 6 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Captain Morgan's
Captain Morgan's Retreat
Captain Morgan's Retreat Hotel
Captain Morgan's Retreat Hotel San Pedro
Captain Morgan's Retreat San Pedro
Captain Morgan`s Retreat Hotel San Pedro
Captain Morgan's Retreat Belize/San Pedro
Captain Morgans Retreat Hotel
Captain Morgans Retreat San Pedro
Captain Morgan's Retreat Belize/Ambergris Caye
Captain Morgan's Retreat Resort San Pedro
Captain Morgan's Retreat Resort
Captain Morgan's Retreat Pedr
Captain Morgan's Retreat Hotel
Captain Morgan's Retreat San Pedro
Captain Morgan's Retreat Hotel San Pedro

Frequently asked questions

Is parking available at Captain Morgan's Retreat?

Yep, Captain Morgan's Retreat has a free self car park.

Are there any beaches close to Captain Morgan's Retreat?

The closest beach to Captain Morgan's Retreat is Secret Beach (3.9 km).

Is there a spa on site at Captain Morgan's Retreat?

Yep, Rose Spa is available for guests. It has a hot tub and a mud bath. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Captain Morgan's Retreat have a pool?

Captain Morgan's Retreat has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Captain Morgan's Retreat?

Captain Morgan's Retreat features 2 outdoor pools, a full-service spa and 2 bars.

What makes Captain Morgan's Retreat a romantic place to stay?

A hot tub and ocean-view dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Captain Morgan's Retreat.

Is Captain Morgan's Retreat family-friendly?

You bet! With amenities such as babysitting services, 2 outdoor pools and a corner/local shop, it's no surprise that Captain Morgan's Retreat is a hit with families.

Does Captain Morgan's Retreat serve breakfast?

Sure does, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Captain Morgan's Retreat?

No, but there's an airport shuttle that runs from 7:00 AM - 9:00 PM on request for a fee.

Is there a bar or restaurant at Captain Morgan's Retreat?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Captain Morgan's Retreat?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Captain Morgan's Retreat?

No, pets are not allowed.

Captain Morgan's Retreat Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 64 out of 191 reviews
Rating 8 - Good. 73 out of 191 reviews
Rating 6 - Okay. 36 out of 191 reviews
Rating 4 - Poor. 11 out of 191 reviews
Rating 2 - Terrible. 7 out of 191 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rocky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , great staff clean & friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Fatena

Incredible
Stayed 7 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

Great location. Work in progress.

The location is awesome. About 15-20 minutes away from the golf cart grid lock of San Pedro. About 5 minutes from the Truck Stop, and 20 minutes from Secret Beach. We should have gotten a cart for the duration of our stay. The property is in the midst of renovation. The staff is awesome. On the other hand, this is the first hotel in Belize where you have to buy, yes buy, your water. The room did not have a microwave. But Greg, who runs the restaurant will gladly reheat food for you.
Stayed 8 nights in Feb 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no hot tub there, which is why I booked it. But great atmosphere and close to the night life. Rooms will make you feel like you are on a ship (dark). Beautiful beach and the cabana porch is awesome! Staff are incredible.
Stayed 4 nights in Feb 2025

8/10 Good

Lexi

Travelled with partner
I would definitely stay here again.
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff was incredibly accommodating. Even waited for us the night we arrived to not close the kitchen and have dinner since during the week there are minimal dining options after 8pm. Overall, great experience. Food and Spa was great too.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tana-Marie

Stayed 3 nights in Feb 2025

10/10 Excellent

Amy, Saskatoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our cabana! It was right on the ocean, authentic, clean, and had lots of room for the two of us. We loved the location, it close but not too close to the heart of the city so we had lots of things to do that were close but did not have to deal with the busy downtown. The only things we did not love were the beds (we found it hard) and the cost of the drinks and food at the resort. It was more expensive so we left all the time to eat and drink. One thing to be aware of in general is that no restaurants or coffee shops open unitl 8am so if you are an early riser ensure you have snacks and coffee in your room!
Stayed 7 nights in Feb 2025

4/10 Poor

Lynette

Disliked: Cleanliness, staff & service, property conditions & facilities
Our air conditioner leaked for two days before we realized because it was going into my travel purse so we didn’t hear it. They fixed that. I also told them that our tv didn’t work because it needed an antenna cable. I was told that our room didn’t have one. Normally when we vacation we don’t watch tv but when it rained for two days we needed it. My husband lost a room key on the dock. I told the office right away. They said it was ok. One employee can ruin the whole trip. Fortunately for us it was the last morning. He charged me $25 for the room key and never compensated for the ruined bag and no tv. I asked for a manager and he said first he wasn’t there. Then by the time I got done talking and asked when the manager will be there. He told me they didn’t have one. I just paid it and learned to never go back
Stayed 9 nights in Jan 2025

6/10 Okay

Kimberly, Covington

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pictures on Expedia and their site are VERY outdated. The resort exterior is super run down and underwhelming. You drive up and the first thing you see is the "casino" which is closed and dilapidated. We got there around 6:30 and the lobby was closed luckily a worker let us into our room. 1/2 the resort is going through renovation which was not mentioned so the main pool would not be a place you would want to hang out. The cabana we stayed in was nice- definitely dated but served the purpose. There was 4 of us and we were given 3 towels (we got more the next day) and there was nowhere to hang anything. We had bathroom towels all over the room. I am sure this place used to be amazing, but it has definitely lost a lot of its luster. We really didn't do anything there but sleep. There were two pools but we did not use either as they did not seem that clean. We got one cup of coffee for $5usd that was Kirkland brand but did not get any food so not sure quality there. We had stayed at the Belizan Shores last year and wished we would have moved but it was too much of a hassle. All of the staff that we talked to were great- friendly and attentive.
Stayed 4 nights in Jan 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No acess to beach, wait staff were very friendly, however the delivery of food was extremely slow even when no one was there but you. We felt that the staff did their jobs very well.we stayed 10 days and enjoyed our stay and our villa looked just like the pictures.
Stayed 11 nights in Jan 2025

10/10 Excellent

Kimberly, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this place make it so enjoyable. Service was great and the restaurant and chef were the best. We stayed in the original palapa’s / casitas and they have been redone nicely with local paintings, a nice couch and refrigerator.
Stayed 5 nights in Jan 2025

6/10 Okay

Janet, Bronx

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Samuel

Travelled with family
Liked: Cleanliness, staff & service
Routinely ran out of pool towels
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property outside the main town of San Pedro. The staff was excellent, and helped with what we needed. Would recommend.
Stayed 5 nights in Dec 2024

2/10 Terrible

ozetta

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on the property and the property next door. Lots of early morning noise. Advertising beach from property when it should was bayside. You don’t have access to beach. When eating in breakfast Restaurant lots of bees swarming us. Staff was dishonest in trying to work on our concerns.
Stayed 4 nights in Dec 2024

6/10 Okay

Tina, East Providence

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This was my 3rd stay at Captain Morgan's & definitely my most disappointing. Pre-arrival, Alex was most helpful. However, once there the attention to guests went downhill. After being delayed a day due to weather, you would think the room would be ready upon arrival, but it was not. There was construction at the main pool area which was both noisy &unnerving. While construction is unavoidable, there was no advance notice or even any acknowledgement of it. The chef did not show up one morning until almost noon (we were informed he was out partying the night before), so there was no breakfast available. The safe in the room broke & started beeping incessantly. We asked for maintenance who could not fix it. They managed to stop the beeping, but then it went off in the middle of the night at 12:45AM with no one around to help. BUT the worst & most disconcerting part was when we rented a golf cart. They stated they had none available but 5 minutes later one magically appeared & we were sent on our way. The steering was tight but hey its a golf cart not a car. Soon after, we could barely steer at all & coasted into the gas station where the attendant, Mike, had to help us maneuver in. He informed us that it was completely broken axel & the front end was not even bolted on! We very cautiously made our way back to the resort. They then tried to replace the cart for us with one that had no brakes! An hour later a safe cart was delivered. Very disappointed and won't return
Stayed 7 nights in Nov 2024

4/10 Poor

KEVIN

Disliked: Property conditions & facilities
The property is under construction. Noise of the machines started around 7:00 AM. Hammer drills were used on the side of the building all day long. The construction materials and debris were stored just outside our door. The staff while friendly, were only able to give us two bath towels and 1 roll of toilet paper for out unit. When out, we had to go ask for more at the front desk. There was never any bottled water in the lobby for us to fill our water cups. It felt like the management was trying to account for every penny.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went during the down season- which in some regards was the absolute best bc we felt like we had the whole resort to ourselves! It was so quiet! We had the pool to ourselves, beach to ourselves. Amazing.
Stayed 3 nights in Aug 2024

6/10 Okay

Vanessa

Stayed 2 nights in Aug 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

6/10 Okay

Gina

Travelled with group

UGGHHHHH---

We had dinner at the restaurant our first night and I know people that own condos here and I know the owner-however the Chef/Waiter at the restaurant CHARGED US DOUBLE for what should have been ONE SEAFODD PLATTER-there was not enough food for 2 people--we had 2 small lobster tail, one scoop of rice, one serving of vegetable and 8 SHRIMP. I live in Belmopan and this should have been $75 BZD not the $150 BZD were charged and I complained to the owner who said she would take care of it--however went to go check out today and NOPE THE CHARGES WERE ON OUR BILL ---honestly this kind of customer service that is not okay for anyone, especially for Belizean locals!! The picture is what I was charged $150 BZD--not worth it!!
Stayed 3 nights in May 2024