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Alaia Belize, Autograph Collection

4.5 star property
Luxury resort with 6 restaurants and 3 outdoor pools

Photo gallery for Alaia Belize, Autograph Collection

3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
4 bars/lounges, lobby lounge, rooftop bar
View from room
View from property
6 restaurants, dinner served, international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Pool
The current price is AU$454
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Sea Grape Drive, San Pedro, Belize District
  • San Pedro Belize Express Dock
    ‪5 min drive‬
  • San Pedro Town Hall
    ‪5 min drive‬
  • Secret Beach
    ‪45 min drive‬
  • San Pedro (SPR-John Greif II)
    ‪4 min drive‬

Room options

View all photos for Studio, 1 King Bed, Resort View (Vista)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Resort View (Vista)

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 46 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Ocean View (Vista)

View from room

Studio, 1 King Bed, Ocean View (Vista)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms,Oceanfront (with Plunge Pool)

Villa, 3 Bedrooms,Oceanfront (with Plunge Pool) | Balcony

Villa, 3 Bedrooms,Oceanfront (with Plunge Pool)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 231 sq m
  • Beach view
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 2 Bedrooms, Balcony, Oceanfront (Reef House)

53-inch Smart TV with cable channels, TV, pay films

Suite, 2 Bedrooms, Balcony, Oceanfront (Reef House)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 102 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony, Ocean View (Vista)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Ocean View (Vista)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View (Alaia Vista)

View from room

Suite, 2 Bedrooms, Balcony, Ocean View (Alaia Vista)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 121 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Balcony, Resort View (Alaia Vista)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Balcony, Resort View (Alaia Vista)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 185 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Balcony, Resort View (Vista)

Balcony view

Suite, 1 Bedroom, Balcony, Resort View (Vista)

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Garden View (Reef House)

Suite, 2 Bedrooms, Balcony, Garden View (Reef House) | View from room

Suite, 2 Bedrooms, Balcony, Garden View (Reef House)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 102 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Balcony, Resort View (Vista)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Balcony, Resort View (Vista)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 3 Bedrooms, Balcony, Resort View (Alaia Vista)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 3 Bedrooms, Balcony, Resort View (Alaia Vista)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 214 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 3 Bedrooms, Balcony, Oceanfront (Reef House)

53-inch Smart TV with cable channels, TV, pay films

Suite, 3 Bedrooms, Balcony, Oceanfront (Reef House)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 1 King Bed

About the area

San Pedro

A luxury stay in San Pedro awaits you at Alaia Belize, Autograph Collection . Within a 5-minute stroll you'll find Belize Barrier Reef and San Pedro Town Hall within a 30-minute walk. Highlights at this resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to K'in Wellness Center can include deep-tissue massages and Swedish massages along with facials, body treatments and aromatherapy. The restaurant, Sea Salt, serves international cuisine and is open for dinner. Arlie's Bar is the resort's own lobby lounge. Enjoy the gym, pool cabanas and pool loungers as well as access to kayaking. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of free airport pick-up service. .With a stay at this 4.5-property class San Pedro resort, you'll be 2.3 km (1.4 mi) from San Pedro Belize Express Dock and 2.5 km (1.6 mi) from Belizean Melody Art Gallery.
View more Resorts in San PedroOpens in a new window

What's nearby

  • Belize Chocolate Company - 4 min drive - 2.2 km
  • San Pedro Belize Express Dock - 5 min drive - 2.5 km
  • San Pedro Town Hall - 5 min drive - 2.5 km
  • San Pedro Beach - 11 min drive - 4.7 km
  • Secret Beach - 45 min drive - 17.9 km

Getting around

  • San Pedro (SPR-John Greif II) - 8 min drive

Restaurants

  • ‪Vista Rooftop - ‬1 min walk
  • ‪Coffee De Los Mayas - ‬8 min walk
  • ‪Hidden Treasure Restaurant - ‬7 min walk
  • ‪Lost Gringo - ‬12 min walk
  • ‪Robin's Kitchen - ‬3 min walk

About this property

Alaia Belize, Autograph Collection

Luxury resort with 6 restaurants and 3 outdoor pools
Alaia Belize, Autograph Collection offers its guests 3 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

A rooftop terrace, spa services, and gift shops/newsstands are also featured at the luxury Alaia Belize, Autograph Collection . A free shuttle from the airport to the hotel (available 24 hours) and A ferry terminal shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star San Pedro resort is smoke free.

  • 154 guestrooms or units
  • 6 levels
  • 15 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Built in 2020
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Alaia Belize, Autograph Collection offers 154 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 53-inch Smart televisions come with cable channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

K'in Wellness Center has 3 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: BZD 32 to 48 for adults and BZD 16 to 24 for children
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arlie's Bar
  • Beach Bar
  • Sea Salt
  • Terrace Pool Bar
  • Vista Rooftop

Things to do

  • 3 outdoor pools
  • Boat
  • Fishing
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • In-room cot
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Dock
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance

More

  • 15 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 53-inch smart TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive smart lock details
This property offers airport shuttle pickup service from John Greif II Airport (SPR) only.

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to October 31 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for BZD 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately BZD 32 to 48.00 for adults and BZD 16 to 24 for children
  • Rollaway bed fee: BZD 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alaia Belize Autograph Collection
Alaia Belize, Autograph Collection Resort
Alaia Belize, Autograph Collection San Pedro
Alaia Belize, Autograph Collection Resort San Pedro

Frequently asked questions

What is the cancellation policy at Alaia Belize, Autograph Collection ?

Alaia Belize, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alaia Belize, Autograph Collection ?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Alaia Belize, Autograph Collection on 5 Oct 2025 start from AU$453.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alaia Belize, Autograph Collection ?

Yep, Alaia Belize, Autograph Collection has a free self car park. Onsite parking is limited.

Are there any beaches close to Alaia Belize, Autograph Collection ?

The closest beach to Alaia Belize, Autograph Collection is Secret Beach (7.6 km).

Is there a spa on site at Alaia Belize, Autograph Collection ?

Yep, K'in Wellness Center is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Alaia Belize, Autograph Collection have a pool?

Yep, and guests love it! Alaia Belize, Autograph Collection has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Alaia Belize, Autograph Collection ?

Alaia Belize, Autograph Collection features 3 outdoor pools, a full-service spa and 6 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Alaia Belize, Autograph Collection a romantic place to stay?

Beachfront dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Alaia Belize, Autograph Collection .

Is Alaia Belize, Autograph Collection family-friendly?

You bet! With amenities such as a playground and 3 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Alaia Belize, Autograph Collection is a hit with families.

Does Alaia Belize, Autograph Collection serve breakfast?

Sure does, cooked-to-order brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Alaia Belize, Autograph Collection ?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day.

Is there a bar or restaurant at Alaia Belize, Autograph Collection ?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone? One of the dining venues will be unavailable from September 1 2025 to October 31 2025 (dates subject to change).

What time are check-in & check-out at Alaia Belize, Autograph Collection ?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Alaia Belize, Autograph Collection ?

No, only service animals are allowed.

Alaia Belize, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 428 out of 571 reviews
Rating 8 - Good. 81 out of 571 reviews
Rating 6 - Okay. 36 out of 571 reviews
Rating 4 - Poor. 14 out of 571 reviews
Rating 2 - Terrible. 12 out of 571 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The property is absolutely beautiful. We had such a great time. The staff was so kind. Our room was immaculate.
Stayed 3 nights in May 2025

10/10 Excellent

Angela, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was geeat
Stayed 3 nights in May 2025

8/10 Good

Aarabhi, Hillsboro

Loved the pool and service!
Stayed 6 nights in May 2025

8/10 Good

Tala

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
They tried their best. And I appreciate that not the worst place. I’ve been but there’s definitely room for improvement. I appreciate them kindly handling my concerns.
Stayed 6 nights in May 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crystals, with a “C” and a “K,” Eric, and Elvis, were all amazing. They made our experience 10x better! The food, the room, and the service were perfect!
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service. The customer service was 10/10. Food was delicious. The amenities were very nice. Spent Every day at the pool. I would stay here again next time I visit San Pedro. I also liked that you could bill taxi charges to the room which helped with not using all my cash.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ryan

Travelled with partner
Had a great time. Service was excellent and the resort is fabulous. We will definitely be back.
Stayed 5 nights in May 2025

10/10 Excellent

Tennille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, so modern and spacious rooms! Had the 2 bedroom suite and it was more than enough room for 3 people! the pools were wonderful, staff was great and the food was great
Stayed 4 nights in May 2025

10/10 Excellent

Trinisha

Stayed 4 nights in May 2025

10/10 Excellent

Michael Ruiz

Stayed 5 nights in May 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Overall an excellent stay! I will be returning. The only issue I had was service for from the airport to the ferry. My guest arrived early prior to the entire group. They shuttle to the ferry and charged me an extra fee. My guest wasn’t aware that they would be charged. It wasn’t brought to our attention until after we left the hotel. Other than that I love the hotel and staff.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The smell of seaweed from the ocean made enjoying the outside difficult.
Stayed 2 nights in May 2025

10/10 Excellent

Sherrye

Liked: Cleanliness, amenities, property conditions & facilities
The and you are treated like royalty during the stay. I had a wonderfully relaxing trip.
Stayed 5 nights in May 2025

10/10 Excellent

Daniel D

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Deidra McIntyre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Donnita

Stayed 2 nights in May 2025

10/10 Excellent

Kaylynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only thing I didn’t like was that the TV channels didn’t work. Nor did the room phones. It was always a busy signals. Everything else was perfect!!!
Stayed 3 nights in May 2025

10/10 Excellent

Christa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great time and experience at a beautiful resort. The room was magnificent and the stag was very friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Erica, Spring Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful hotel. I loved it !
Stayed 5 nights in May 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Babajide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it… thank you to one of the main staff that need recognition. Mr Eric…
Stayed 4 nights in May 2025

10/10 Excellent

Sascha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Alaia is a stunning property and with a few tweaks could be exceptional. First we arrived to a stained vanity that was full of ants. They were kind enough to send someone to spray but over the days we were there still ants. The bedding was pretty flimsy and someone needs to pay better attention to the restrooms by the pool. Outside of that gorgeous property, excellent service, and food was delicious.
Stayed 5 nights in May 2025

10/10 Excellent

Wanjiru

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property! It had everything that you could possibly ask for! Will be back again and again!
Stayed 2 nights in May 2025

10/10 Excellent

Chanel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/A
Stayed 4 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were well maintained and quite beautiful. Food was excellent. The noise from the pool and bar area was much louder than we desired. However, it quieted down in the evening and did not interfere with our sleep. That said, our preference would be the sound of the breeze over the poolside music.
Stayed 7 nights in May 2025