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Secrets Baby Beach Aruba Adults Only

4.5 star property
Adults-only resort with 6 restaurants and 3 outdoor pools

Photo gallery for Secrets Baby Beach Aruba Adults Only

3 outdoor pools
1 bedroom, free minibar, in-room safe, blackout curtains
Terrace/patio
Interior
Preferred Club Junior Suite Ocean View King | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Bar
  • Gym
  • Room service
The current price is AU$1,108
includes taxes & fees
22 Sept - 23 Sept

Explore the area

View map
Seroe Colorado 289, San Nicolas Zuid
  • Baby Beach
    ‪4 min walk‬
  • Rodgers Beach
    ‪10 min walk‬
  • Aruba Golf Club
    ‪10 min drive‬
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪24 min drive‬

Room options

View all photos for Preferred Club Presidential Suite Ocean View

1 bedroom, free minibar, in-room safe, blackout curtains

Preferred Club Presidential Suite Ocean View

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

1 bedroom, free minibar, in-room safe, blackout curtains

Preferred Club Master Suite Ocean View

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Private Pool King

Preferred Club Junior Suite Private Pool King | Private pool

Preferred Club Junior Suite Private Pool King

Highlights

Private pool
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out Double

1 bedroom, free minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Swim Out Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Pool View King

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite Pool View King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

1 bedroom, free minibar, in-room safe, blackout curtains

Preferred Club Junior Suite King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite Ocean View Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite Ocean View King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Poolside Terrace Double

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite Poolside Terrace Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Poolside Terrace King

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite Poolside Terrace King

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

1 bedroom, free minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Swim Out King

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | Beach/ocean view

Preferred Club Junior Suite Ocean View King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Double

1 bedroom, free minibar, in-room safe, blackout curtains

Preferred Club Junior Suite Double

Highlights

Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Separate bath and shower
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

About the area

San Nicolas Zuid

A luxury stay in San Nicolas Zuid awaits you at Secrets Baby Beach Aruba Adults Only. Within a 20-minute stroll, you'll find Baby Beach and Rodgers Beach. Highlights at this all-inclusive resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the sauna. With 6 lounge bars to choose from, you can enjoy a drink at the resort. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of free self parking. .In proximity to this 4.5-property class San Nicolas Zuid resort you'll find Renaissance Island.
View more Resorts in San Nicolas ZuidOpens in a new window

What's nearby

  • Baby Beach - 4 min walk - 0.4 km
  • Rodgers Beach - 10 min walk - 0.9 km
  • Seroe Colorado - 18 min walk - 1.5 km
  • Aruba Golf Club - 10 min drive - 8.2 km
  • Arikok National Park - 13 min drive - 10.5 km

Getting around

  • Oranjestad (AUA-Queen Beatrix Intl.) - 30 min drive

Restaurants

  • ‪Rum Reef - ‬14 min walk
  • ‪Big Mama Grill - ‬19 min walk
  • ‪Tierra (Secrets Baby Beach) - ‬1 min drive
  • ‪O'niel Caribbean Kitchen - ‬10 min drive
  • ‪Charlie's Bar - ‬10 min drive

About this property

Secrets Baby Beach Aruba Adults Only

Adults-only resort with 6 restaurants and 3 outdoor pools
Secrets Baby Beach Aruba Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Baby Beach Aruba Adults Only offers its guests 3 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 6 bars/lounges. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Secrets Baby Beach Aruba Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star San Nicolas Zuid resort.

  • 304 guestrooms or units
  • 6 dining venues
  • 6 bars or lounges
  • Built in 2024
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Smoking in designated areas
Secrets Baby Beach Aruba Adults Only offers 304 air-conditioned accommodations with free minibar items and laptop-compatible safes. 55-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Terrace/patio

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  • Pool
  • Kitchen
  • Washer
  • Pet-friendly
4.7 out of 5, Exceptional, 152 reviews
Vistalmar Ocean Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 12:30 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • This property welcomes adults only.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 12:30 PM and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Secrets Baby Aruba Adults Only
Secrets Baby Beach Aruba Adults Only Resort
Secrets Baby Beach Aruba Adults Only San Nicolas Zuid
Secrets Baby Beach Aruba Adults Only Resort San Nicolas Zuid

Frequently asked questions

Is parking available at Secrets Baby Beach Aruba Adults Only?

Yep, Secrets Baby Beach Aruba Adults Only has a free self car park.

How much does it cost to stay at Secrets Baby Beach Aruba Adults Only?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Secrets Baby Beach Aruba Adults Only on 22 Sept 2025 start from AU$1,108.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Secrets Baby Beach Aruba Adults Only?

Yep, Secrets Baby Beach Aruba Adults Only is a short 16-minute walk from Baby Beach.

Is there a spa on site at Secrets Baby Beach Aruba Adults Only?

Yep, there is an onsite spa at Secrets Baby Beach Aruba Adults Only. It has a hot tub and a sauna. You'll enjoy services like massages.

Does Secrets Baby Beach Aruba Adults Only have a pool?

Secrets Baby Beach Aruba Adults Only has 3 outdoor swimming pools.

What luxury perks are available at Secrets Baby Beach Aruba Adults Only?

Secrets Baby Beach Aruba Adults Only features 3 outdoor pools, a full-service spa and 6 restaurants. All guestrooms come with 24-hour room service, free minibar items and espresso makers.

Is Secrets Baby Beach Aruba Adults Only family-friendly?

No, Secrets Baby Beach Aruba Adults Only is an adults-only property.

Is there a free airport shuttle available at Secrets Baby Beach Aruba Adults Only?

No, Secrets Baby Beach Aruba Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Baby Beach Aruba Adults Only?

Yep, Secrets Baby Beach Aruba Adults Only has 6 restaurants.

What time are check-in & check-out at Secrets Baby Beach Aruba Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Secrets Baby Beach Aruba Adults Only Reviews

8.0

Very good

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 60 reviews
Rating 8 - Good. 17 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 6 out of 60 reviews

Reviews

10/10 Excellent

Laquenda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxary
Stayed 5 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Stayed 4 nights in Sep 2025

4/10 Poor

Kenneth

Travelled with partner
Disliked: Cleanliness, amenities
When we first arrived they asked if I wanted an upgrade which I agreed too, when I saw the room compared to the amount of money spent did not jive. Way way over priced. So we ended up back in the original room which was actually nicer than the upgrade. Few things I want to point out. If you want something don’t expect to get it, I asked for scissors second day there to be brought to room they never showed by the time my butler got back to me I didn’t need it anymore so front desk and room service don’t help at all, the coffee bar in the room was never refilled, I finally called because we had no more coffee, cups, or sugar in the room. After about 3 hours mini bar finally showed and only refilled coffee pods, we never got cups sugar or creamer so the pods were useless. The daily turnovers all they did was make the bed. They left all the dirty cups in the room didn’t vacuum or clean anything. To the point there were bugs in the room. Which again by the time Maintence showed up I already cleaned them. We paid extra for the preferred side of the resort becaue there aren’t alot of guests we don’t get bracelets so anyone at that resort can go to the preferred side and get better alochol choices and food and supposed to be better service but I didn’t see that. So I paid for an over priced room to get better service which I could of got basic room same service. Brought issues to manager attention at check out and based on response they did not care one bit. Go again? NO!!
Stayed 5 nights in Sep 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mirsad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!!!!! Absolutely looooved our stay- the best honeymoon I could’ve ever asked for! The very best part is the staff!
Stayed 9 nights in Sep 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet area away from town. Although, the beach was not private. It was shared with the locals. We loved it, and would definitely go back again!
Stayed 4 nights in Jul 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Secrets Baby Beach is beautiful, with stunning pools, gorgeous sunsets, and convenient beach access. The beach is public but calm and roped off, and attendants provide chairs, towels, and drinks. Although the resort is 20–30 minutes from the high-rise area, it wasn’t an issue for us—we found reasonable taxis and only went into town twice. We paid for a Preferred room with a full ocean view but got only a partial view, and the balcony “jacuzzi” fit one person. The room had no bathtub and no drawers, making storage for a nine-day stay inconvenient. Service was inconsistent. Our butler was largely inattentive, didn’t acknowledge our anniversary or birthday, and only occasionally helped with meals or schedules. Check-in was smooth, but Preferred Club perks felt unnecessary. Food was hit-or-miss. Breakfast was decent, Oceana underwhelming, South American restaurant flavorful but painfully slow, Japanese average, and Italian excellent. Drinks were weak and inconsistent, poolside bars often unattended, and pool activities poorly managed. Entertainment and nightlife were excellent—interactive shows, line dances, karaoke, and great music made evenings lively. Overall, Secrets Baby Beach has beautiful scenery, fun entertainment, and a relaxing beach vibe. But for luxury service, consistent food and drinks, attentive butler service, and true ocean views, it falls short. Final Verdict: Do not pay extra for the Preferred Club. It is not worth the money—skip it entirely.
Stayed 9 nights in Aug 2025

8/10 Good

Albert, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So we have stayed in many of the secret and dreams property. This is a gorgeous property. The only issue is it’s very remote away from all of what makes Aruba wonderful. The beach is public so it’s very very crowded. The rooms are gorgeous. We got a swim out. It was good, but not great. My last thoughts, was that there’s an oil refinery right next to the property. Bit of an eye sore.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome getaway, great food options, live music every night, awesome room
Stayed 5 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool the service the resorts very morden love love love will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to get away

Beautiful property, friendly and accommodating staff, highly recommended!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeunirys

Stayed 3 nights in Aug 2025

2/10 Terrible

Brittany

Travelled with family
Liked: Cleanliness, property conditions & facilities
Welcome staff not friendly. Should want people to come to property. They make you feel unwelcome
Stayed 1 night in Aug 2025

10/10 Excellent

Altagracia Del pilar Baez

Beautiful and quiet place
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful infinity pool, attentive staff, and great restaurants.
Stayed 5 nights in Aug 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my concerns prior to booking this property due to it being further away from most activities. However, after spending a week there I will say my wife and I had an AMAZING time. The property itself is impeccable, the staff are very friendly and will greet you anytime they walk by, the drinks are excellent and they do have top shelf I did see items like grey goose, Titos and hennessy to name a few. The food was fantastic, breakfast and lunch are buffet style and then for dinner you choose one of their restaurants, Tierra has amazing steaks but the others were good. As someone who has traveled to about 20 all inclusive, the food here was def top 3 in my books. The beach is pristine and only a 90 second walk, there is a trolley available for those not capable of walking that distance. They have two main pools, a quiet pool overlooking the beach and the other pool being a little more lively with a DJ playing music from the bar. The only downside, and it may not be a downside for everyone, was that the entertainment is limited. They do have pool side activities in the day time but night time activities are limited to a diff live band every night between 8-10 pm followed by Karaoke between 10-11 at their sportsbar/night club. After karaoke the DJ will play music until 1 am or so. I did rent a car at the airport so I did travel around the island and was amazed to see how many people were downtown. My wife and I were happy we chose this location as it was less crowded.
Stayed 6 nights in Jul 2025

10/10 Excellent

SEG EDWARD JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the food options were great...
Stayed 6 nights in Aug 2025

10/10 Excellent

Wendeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always choose Preferred, mind blowing service everywhere! Food is awesome, beds are comfortable, room is wonderful and will re-book the swim out room, totally loved it! Jimmy the Best Butler, made our stay unforgettable from start to finish, super service and very knowledgeable of property and perks!
Stayed 1 night in Aug 2025

6/10 Okay

ANNE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was not great.
Stayed 4 nights in Aug 2025

8/10 Good

Miyani, Rancho Cucamonga

Stayed 3 nights in Aug 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently enjoyed a 7-night stay at this resort. It was our second Secrets property and our 12th all-inclusive vacation, and a few things really stood out in the best way: the wonderful staff (always friendly and accommodating), the easy access to stunning Baby Beach (absolutely amazing), and the delicious breakfast and lunch buffets with plenty of variety. The baked goods were also a real treat! On the flip side, we weren’t as impressed with the dinner menus. The options felt a bit limited, and we really wished there had been a buffet at dinner—especially since breakfast and lunch were so good. We also tried the Preferred Club upgrade but didn’t find it worth the extra cost. While it did offer an à la carte menu for breakfast and lunch, most of those dishes were available at the buffet anyway, and service was quite slow. Our room had an ocean-view balcony with a tub, but there was no privacy to comfortably use it. The Preferred Club lounge did have premium spirits, and snacks/treats. The preferred club also offered a smaller infinity pool separate but next to the main infinity pool, but using the pool bar meant either waiting for occasional service or getting out of the water to order. Overall, the staff, beach access, and daytime dining made the trip memorable, but dinner options and the Preferred Club didn’t quite live up to expectations.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 5 nights in Aug 2025

2/10 Terrible

Alexander Francini

Disliked: Staff & service
My wife and I stayed for 3 nights to celebrate her birthday and it was a horrible experience! They were under staff which made everything be delay. Our check in took over an hour due to the fact that they gave us the wrong room (we wanted the room with the swim out pool and jacuzzi). No accommodation was made and I had to pay $1000 for the upgrade! I got us the “ Preferred club” which to be honest it was worst due to the fact that the “preferred club” area the jacuzzi was never warm or the jets weren’t on most of the time. The waiters were never attentive to us and most of the time we had to go to the bar to get our own drinks or go to the regular area to get assistance! We got a Butler with our room which was great but was always busy due to being under staff. Our room always got cleaned late even after asking our butler and front desk. The food always took forever to get to us in each restaurant and the food could have been better. I overly payed to make our experience phenomenal and it was a fail with this resort! We was never accommodate and it was very disappointing. Also to top it all off the taxi that I booked with them to take us to the airport was extremely rude! He made us get out of the taxi due to me asking him how much was the price and stating that I paid less for the private taxi that brought us from the airport to the hotel. We had to walk back to the hotel with our bags!
Stayed 3 nights in Jul 2025

10/10 Excellent

GIna, Montz

Stayed 4 nights in Jul 2025