4/10 Poor
Eduardo, Long Beach
Travelled with family and small children
11 June 2025
As in many properties, there are things to like and to complain about. we will mentioned a couple of things noticeable for othres to consider, On this stay were a group of 8 adults and 1 child and 2 rooms. We were not given the password for wifi. It was until later we learned from dinner waiter we should have. They will give 1 password for person and only individually-inconveniently. The AC in one room was not working and it took 2 hours, in the mid afternoon heat (95 degrees F) and high humidity to fix. The tech a ill mannered and ill tempered man, was trying to blamed us customers saying someone playing with clicker will make AC Malfunction. It just saw happens it needed freon, which he ended up having to do and we were very displeased. a few other little things, but in all we give it a 2.5 stars this visit They should always cater and be nice to visitors, never blamed them for something, specially when it is not true!
Eduardo
Stayed 1 night in Jun 2025