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Hotel Alkazar

3.5 star property
Hotel in San Juan with rooftop terrace and outdoor pool

Photo gallery for Hotel Alkazar

Lobby
Front of property – evening/night
Front of property – evening/night
Lobby lounge
Porch

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Laprida 82-este, San Juan, San Juan, J5402DIB
  • Place, Plaza 25 de Mayo
    ‪3 min walk‬
  • Place, San Juan Cathedral
    ‪4 min walk‬
  • Place, Convento de Santo Domingo
    ‪4 min walk‬
  • Airport, San Juan (UAQ-Domingo Faustino Sarmiento)
    ‪22 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite

Suite

Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room Standard

Minibar, in-room safe, desk, blackout curtains

Single Room Standard

  • 15 sq m
  • Sleeps 1

View all photos for Triple Room Standard

Minibar, in-room safe, desk, blackout curtains

Triple Room Standard

  • 18 sq m
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, desk, blackout curtains

Double Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Double Suite

Minibar, in-room safe, desk, blackout curtains

Double Suite

  • 38 sq m
  • Sleeps 2

About the area

San Juan

At Hotel Alkazar you'll be within steps of Plaza 25 de Mayo and San Juan Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The restaurant, El Portal, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. A meeting room and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class San Juan hotel include Convento de Santo Domingo and Casa Natal de Sarmiento.

What's nearby

  • Plaza 25 de Mayo - 3 min walk - 0.3 km
  • San Juan Cathedral - 4 min walk - 0.4 km
  • Convento de Santo Domingo - 4 min walk - 0.4 km
  • Casa Natal de Sarmiento - 6 min walk - 0.5 km
  • Bicentennial Theater - 17 min walk - 1.4 km

Getting around

  • San Juan (UAQ-Domingo Faustino Sarmiento) - 15 min drive

Restaurants

  • ‪Hotel Albertina - ‬5 min walk
  • ‪Restaurante Un Rincón de Napoli - ‬5 min walk
  • ‪Cafe del Pais - ‬7 min walk
  • ‪Remolacha Restaurant - ‬6 min walk
  • ‪Havanna - ‬4 min walk

About this property

Hotel Alkazar

Hotel in San Juan with rooftop terrace and outdoor pool
Hotel Alkazar offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Alkazar. Parking is available for a fee.

  • 94 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Alkazar offers 94 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Portal

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a valid passport or ID showing that they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alkazar Hotel
Alkazar Hotel San Juan, Argentina
Alkazar San Juan, Argentina
Hotel Alkazar
Hotel Alkazar San Juan
Alkazar San Juan
Hotel Alkazar Hotel
Hotel Alkazar San Juan
Hotel Alkazar Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hotel Alkazar?

Hotel Alkazar offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Alkazar?

Yep, Hotel Alkazar has a self car park for USD 8 per day. A self car park is also available, for a fee.

Does Hotel Alkazar have a pool?

Hotel Alkazar has an outdoor pool.

Is Hotel Alkazar family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Alkazar is a hit with families.

Does Hotel Alkazar serve breakfast?

Yep, complimentary continental breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Alkazar?

No, Hotel Alkazar does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Alkazar?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel Alkazar?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Alkazar?

No, pets are not allowed.

Hotel Alkazar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 97 reviews
Rating 8 - Good. 40 out of 97 reviews
Rating 6 - Okay. 21 out of 97 reviews
Rating 4 - Poor. 6 out of 97 reviews
Rating 2 - Terrible. 5 out of 97 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anibal

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, I will book this hotel again next year
Stayed 8 nights in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
They need a better restaurant. No me dejaron comer en las sillas a la orilla de la calle y que tenía que pedirle permiso al gerente para comer ahí. Las reglas del hotel no dejan esa parte de manera explícita
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Rolando, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Found cockroaches in both our rooms, my daughter got a tic. Bed blankets were dirty. Carpets are dirty and worn down. Pictures of the hotel are not a true depiction of the place as it stands.
Stayed 3 nights in Aug 2018

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Hotel was very comfortable.
Stayed 1 night in May 2018

2/10 Terrible

michael, vancouver

Disliked: Staff & service, property conditions & facilities

Long past it’s prime

Check in took 1/2hr and only after I started getting upset at the waste of time.
Stayed 1 night in Mar 2018

6/10 Okay

Robert, Buenis Aires

Disliked: Property conditions & facilities

Location is the major benefit of thus property

Facilities are basic if not a little dated. Continental breakfast included and I would rate the quality and selection as fair. Location in centre of San Juan is the major positive feature of the Alkazar Hotel. Despite the tepid review I would probably stay at this hotel again.
Stayed 3 nights in Feb 2018

10/10 Excellent

Durcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was excellent and the staff very helpful, though they had no record of our reservation on arrival, they looked after us very well, and where able to sort the problem out! So was this the fault of hotels.com?

6/10 Okay

Mario, Toronto, Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Perfect location, needs improvement

We stayed at Alkazar for three nights. The hotel is in a great location, one block from Plaza 25 de Mayo and the pedestrian streets of downtown San Juan. Lots of shops and restaurants in the area. The building, in general, is very nice. The lobby is spacious and clean. Check-in and out was a breeze. Breakfast (included in the rate) was good, with croissants, toasts, ham and cheese, fruits, cereal, coffee, tea and juices. We saw scrambled eggs only one day. The rest of the hotel is dated and needs updating. Carpets are old and musty. Elevators (two) are old and slow and some buttons seem to be inoperative. The third floor has a large conference room which seemed to closed. So was the restaurant in the third floor. In summary, it is a clean 3 star hotel, in a great location and in line with the rate. With some investment, it could be 5 star. Parking is not included (we paid 150 pesos per night, about 8 dollars) and is in the basement. There is no ramp to drive down so cars are lowered and lifted in an elevator by hotel staff, equivalent to valet parking).
Stayed 3 nights in Jan 2018

2/10 Terrible

linda, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated, dirty, non existent customer service

Old, dirty, outdated, they should close this place and remodel or demolish
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Luis

Stayed 1 night in Dec 2022

8/10 Good

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

todo correcto

Stayed 2 nights in Nov 2022

4/10 Poor

Carlos

Liked: Cleanliness, room comfort
Disliked: Staff & service

NO VUELVO MÁS A HOTEL ALKAZAR

Problemas con el ESTACIONAMIENTO. Es PAGO además en una oportunidad anterior "disminuyó el combustible del auto". En esta oportunidad recibí mal trato de una persona que estaba en recepción y tuve que estacional el auto fuera del Hotel para evitar sorpresivos daños al auto o falta de combustible
Stayed 1 night in Nov 2022

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En familia

Muy bueno, el personal es maravilloso y muy amable
Stayed 1 night in Nov 2022

4/10 Poor

Silvia

Stayed 1 night in Nov 2022

8/10 Good

Ricardo

Stayed 1 night in Oct 2022

10/10 Excellent

odone

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Buena en general

En general ,cómodo ,muy buena la atención de su personal ,mala su calefacción ,pasamos frío ,y para ser una suite faltaría al menos elementos como para hacer un café ,calentar agua etc
Stayed 2 nights in May 2021

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

TOMAS

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

10/10 Excellent

María Guadalupe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

mariela F

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
el hotel esta en el centro y esta bien.Solo me gustaria que esten mas actualizados en el turismo.
Stayed 2 nights in Mar 2021