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Hotel Plaza Carnaval

3.0 star property

Photo gallery for Hotel Plaza Carnaval

A modern lounge with leather sofas and black chairs, large windows offering city views, and a flat-screen TV mounted on the wall.
A spacious atrium with a high ceiling, large windows, and a modern chandelier.
A rooftop terrace with seating, a table, and a view of the cityscape.
A hotel room with two beds, wooden headboards, and a walk-in closet.
A restaurant with yellow and black chairs, wooden tables, and large windows offering a view of buildings.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is AU$73
1 July - 2 July

Explore the area

View map
Carrera 20 no 19 - 09, San Juan de Pasto, 520003
  • Place, Plaza del Carnaval
    ‪1 min walk‬
  • Place, Plaza de Narino
    ‪8 min walk‬
  • Place, Unicentro Pasto
    ‪4 min drive‬
  • Airport, Pasto (PSO-Antonio Narino)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, wooden headboards, and a walk-in closet.

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

A hotel room with three beds, each with red and white bedding, a wooden headboard, and a bedside table with a lamp.

Superior Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

San Juan de Pasto

Hotel Plaza Carnaval places you steps from Plaza del Carnaval and within a 10-minute stroll of Plaza de Narino. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a free manager's reception, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Sights within a 15-minute walk of this San Juan de Pasto hotel include Iglesia La Catedral and Santiago Apostle Church.

What's nearby

  • Plaza del Carnaval - 1 min walk - 0.1 km
  • Plaza de Narino - 8 min walk - 0.7 km
  • Santiago Apostle Church - 13 min walk - 1.2 km
  • Estadio Departamental Libertad - 20 min walk - 1.7 km
  • Unicentro Pasto - 4 min drive - 1.9 km

Getting around

  • Pasto (PSO-Antonio Narino) - 45 min drive

Restaurants

  • ‪Caffeto - ‬8 min walk
  • ‪Guadalquivir - ‬8 min walk
  • ‪Cafe Del Parque - ‬10 min walk
  • ‪Cafe Veracruz - ‬8 min walk
  • ‪Mister Pollo - ‬11 min walk

About this property

Hotel Plaza Carnaval

There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel Plaza Carnaval. Free self parking is available.

This 3-star San Juan de Pasto hotel is smoke free.

  • 27 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
  • Coffee shop
Hotel Plaza Carnaval offers 27 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This San Juan de Pasto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A coffee shop/cafe
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Plaza Carnaval Pasto
Plaza Carnaval Pasto
Hotel Plaza Carnaval San Juan de Pasto
Plaza Carnaval San Juan de Pasto
Hotel Hotel Plaza Carnaval San Juan de Pasto
San Juan de Pasto Hotel Plaza Carnaval Hotel
Plaza Carnaval
Hotel Hotel Plaza Carnaval
Plaza Carnaval San Juan Pasto
Hotel Plaza Carnaval Hotel
Hotel Plaza Carnaval San Juan de Pasto
Hotel Plaza Carnaval Hotel San Juan de Pasto

Frequently asked questions

What is the cancellation policy at Hotel Plaza Carnaval?

Hotel Plaza Carnaval offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Plaza Carnaval?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza Carnaval on 1 July 2026 start from AU$73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Plaza Carnaval?

Yep, Hotel Plaza Carnaval has a free self car park.

Does Hotel Plaza Carnaval serve breakfast?

Yeah, complimentary continental brekkie is offered daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Plaza Carnaval?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

What time are check-in & check-out at Hotel Plaza Carnaval?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Plaza Carnaval?

No, pets are not allowed.

Hotel Plaza Carnaval Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 94 reviews
Rating 8 - Good. 11 out of 94 reviews
Rating 6 - Okay. 3 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Claudia Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as expected, friendly staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel, clean, nice staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Had a great time there.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place right in the center of town
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maxence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at this hotel. Good location. Employees are super friendly and helpful. I recommend.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great service and overall a lovely hotel. We were offered tea, coffee and cookies on arrival and also had a knock at the door in the evening with an offer of sweet tea, wafers and sweets.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Superb staff.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fredy

Liked: Cleanliness, amenities, property conditions & facilities
The personal was so friendly and helpful the area was perfect for the event they do what ever possible to please everyone We feel like we were with family
Verified

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel super clean room is very nice and the front desk. People are super nice and very helpful. They even come to our room and knock the door and bring us some coffee and cookies.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place kind folks

This hotel is nice, the staff couldnt have been nicer, they offered us snacks and water upon our arrival the room was small but cozy and had everything i need it. I would give this place a 10 for cleanines and kindness of the staff Rick Cardenas . Miami beach
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The staff was exceptional at this hotel, always went above and beyond. Breakfast was great, hotel is kept very clean and room was very comfortable. The only small negative is that we were in a corner room and the WiFi was a little spotty. Highly recommend!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

LUIS EDUARDO SANCHEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!!!!!!!! Everyone here is kind and helpful and makes you feel like mi casa es su casa. 5 stars! Lynn
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Yasmin

Liked: Staff & service
Disliked: Amenities
The property is overrated. I selected Plaza Carnaval Hotel based on the feedback from previous guests, but I found those reviews to be misleading. The hotel is decent, but three stars is simply too generous. The downtown location feels unsafe for walking after dark, forcing us to rely on taxis to reach better dining areas. As an experienced traveler, I believe this hotel deserves only a two-star rating.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb newly built hotel in ideal location

I only stayed one night, but my experience of the place was fabulously positive. The room was spotlessly clean, superbly presented and very comfortable. The staff couldn't have done more for me, especially Sebastian and Jose who went enormously out of my way to help me cross the now very tricky border into Ecuador. This once simple crossing will now take up to 5 hours due to mass Venezuelan migration. Due to their help it took me only 1.5 hours. The hotel will soon have a roof top restaurant which will do justice to the stunning views Pasto has to offer. A superb stay. Thanks guys, and to all the staff there.
Stayed 1 night in Feb 2018
Verified

6/10 Okay

OLINTO

Liked: Cleanliness

Average

Don’t count on sleep. The location is hideously noisy. They can’t do much about outdoor noise except invest in double glazing ( do it!) but not enough was done about the dog who locked in a room which would not shut up. Also breakfast was disgusting.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Hernan Alonso

Liked: Cleanliness, staff & service, amenities
El mejor hotel con la mejor atención, me encantó el cariño de todos, el desayuno super completo y lo mejor la atención de todos, la verdad será mi hotel en pasto cada que viaje por negocios, gracias a todos !!!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
Très propre, infrastructures en bonne condition, et bien aménagé; le personnel très gentil.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Habitación y atención impecable, estacionamiento dentro del hotel, desayuno satisfactorio.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si.. Muy limpio todo
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación limpia, servicio al cliente excelente , buen y rico desayuno
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathiusca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal que antiende son muy amables, cuidan mucho a sus huéspedes brindando la mejor experiancia.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran lugar

El hotel carnaval es una muestra de que Cuando las cosas se hacen con cariño siempre salen bien.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención muy amables, habitaciones super cómodas
Stayed 1 night in Jun 2025