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Hotel Refugio

Property class: 3

Photo gallery for Hotel Refugio

Two people sitting at a table with plates of food and drinks.
A hotel entrance with a glass door, a reception desk, a sofa, and a potted plant.
A hallway with a stone wall, potted plants, and a tiled floor.
A modern lobby with a large painting, a wooden partition, and an elevator.
A family on a rooftop with a cityscape view, including a prominent tower and dome.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Housekeeping
The current price is AU$162
includes taxes & fees
1 Oct - 2 Oct

Explore the area

View map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Place, Capilla del Pocito
    ‪3 min walk‬
  • Place, San Juan de los Lagos Cathedral Basilica
    ‪3 min walk‬
  • Place, Maria Izquierdo House of Culture
    ‪5 min walk‬

Room options

View all photos for Estandar Deluxe

A hotel room with two beds, each with a wooden headboard, white bedding, and blue accents. There is a wardrobe with two doors and a nightstand with a lamp.

Estandar Deluxe

9.8 out of 10
Exceptional
(20 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A family of four on a bed in a hotel room with a wooden headboard, two bedside tables, and a phone on one table.

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

A man in a suit sitting on a bed with a laptop, a wooden floor, a nightstand, and a wardrobe.

Master Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 6

About the area

San Juan de los Lagos

At Hotel Refugio you'll be within steps of Capilla del Pocito and Artisan Market. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Plus you'll find a banquet hall. On weekend mornings continental breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of free self parking. .Places within a short walk of this 3-property class San Juan de los Lagos hotel include Argania Shopping Center and San Juan de los Lagos Cathedral Basilica.

What's nearby

  • Capilla del Pocito - 3 min walk - 0.3 km
  • San Juan de los Lagos Cathedral Basilica - 3 min walk - 0.3 km
  • Argania Shopping Center - 3 min walk - 0.3 km
  • Templo del Pozito del Primer Milagro - 5 min walk - 0.5 km
  • Maria Izquierdo House of Culture - 5 min walk - 0.5 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 112 min drive

Restaurants

  • ‪Loncheria De Luna - ‬6 min walk
  • ‪Restaurante Colombo - ‬3 min walk
  • ‪San Juan Birrieria - ‬3 min walk
  • ‪Mandarina Experiencia Culinaria - ‬5 min walk
  • ‪Birrieria Calilla - ‬4 min walk

About this property

Hotel Refugio

There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star San Juan de los Lagos hotel is smoke free.

  • 98 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Hotel Refugio offers 98 accommodations with complimentary bottles of water and blackout curtains. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Bathrooms include a shower. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hotel Posada Arcos
San Juan de los Lagos
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.1 out of 5, Very good, 527 reviews
The price is AU$160
includes taxes & fees
19 Sept - 20 Sept
Hotel Posada Arcos

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Refugio

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Frequently asked questions

What is the cancellation policy at Hotel Refugio?

Hotel Refugio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Refugio?

As of 16 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Refugio on 1 Oct 2026 start from AU$162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Refugio?

Yep, Hotel Refugio has a free self car park.

Does Hotel Refugio serve breakfast?

You bet, continental breakfast is served at weekends between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Refugio?

No, Hotel Refugio does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Refugio?

Yep, you can grab a meal at Hotel Refugio's onsite restaurant.

What time are check-in & check-out at Hotel Refugio?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Refugio?

No, pets and service animals are not allowed.

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 415 out of 526 reviews
Rating 8 - Good. 91 out of 526 reviews
Rating 6 - Okay. 10 out of 526 reviews
Rating 4 - Poor. 3 out of 526 reviews
Rating 2 - Terrible. 7 out of 526 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lorena

The location is great, the hotel is very clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yasary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel and close to everything.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
I was fascinated by the hotel, it is so luxurious and the area is great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the beach amazing!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice/modern hotel with excellent parking and convenient location near downtown. You are just a 5 minute walk to the Basilica de San Juan. Will definitely stay here again!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, fast check in, nice room
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Exelente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

JOSE JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super kinda and close walk to the plaza. I would love to stay here agin.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to walk around to points if interest. Easy and quick check in and check out. Easy covered parking
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

lorena

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

FEDERICO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified review

8/10 Good

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenient location.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Mayela

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful sorroundings
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Evan C

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well decorated. A short walk away from the city center and cathedral. Good parking options.
Stayed 7 nights in Jun 2025
Verified review

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not friendly at all, and they put us in a smoking room, which I asked them, not too not a great experience
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Got there Monday and parked and didnt need to drive anywhere. Short walk to the cathedral and plaza. Many vendors on the way and felt safe walking during the day and night. Hotel was clean and accomadating.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jorge Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Alberto Jorge

Liked: Staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends & Family
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Friendly staff. Water took a while to get hot, otherwise, 10/10.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In and Out hotel...

We stayed here on our way to San Miguel and visited the San Juan Church as well. Get here during day time hours, the town is sus at night. Parking was confusing and you can hear street noises from the room. Honestly, probably the best hotel in the area.
Stayed 1 night in Dec 2024