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Wyndham San Jose Herradura Hotel & Convention Center

4.0 star property

Photo gallery for Wyndham San Jose Herradura Hotel & Convention Center

3 outdoor pools, pool loungers
Casino
Presidential Suite, 2 Bedrooms (2 King Beds)
Property amenity
Presidential Suite, 2 Bedrooms (2 King Beds)

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$153
includes taxes & fees
1 June - 2 June

Explore the area

View map
Autopista General Canas, 3 Miles South of Intl Airport, La Asunción, Heredia, 71880 1000
  • Place, Casino Fiesta Heredia
    ‪1 min walk‬
  • Place, Plaza Real Cariari
    ‪3 min walk‬
  • Place, Costa Rica Convention Center
    ‪17 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Tower

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Tower

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Tower

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Tower

7.0 out of 10
Good
(14 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 King Bed

  • Garden view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Bridal Suite)

Suite, 1 King Bed, Non Smoking (Bridal Suite)

Suite, 1 King Bed, Non Smoking (Bridal Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Master Suite)

Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master Suite)

  • Mountain view
  • 152 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms (2 King Beds)

Presidential Suite, 2 Bedrooms (2 King Beds)

Presidential Suite, 2 Bedrooms (2 King Beds)

  • Mountain view
  • 215 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Room, 2 Queen Beds, Non Smoking, Pool View

Room, 2 Queen Beds, Non Smoking, Pool View

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking

Premium Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

Standard Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

About the area

La Asunción

You'll be connected to the convention centre at Wyndham San Jose Herradura Hotel & Convention Center, and within a 20-minute stroll of Costa Rica Convention Center and Ultrapark Free Zone & Business Center. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Alma Spa can include deep-tissue massages and Swedish massages along with access to the sauna and steam room. The restaurant, Quattro, serves Latin American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to 5 hot tubs along with a gym and a sauna. 25597 square feet (2378 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a children's swimming pool. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 4-property class Ciudad Cariari hotel, you'll be 2.4 km (1.5 mi) from Metro Free Zone & Business Park and 2.5 km (1.6 mi) from Pedregal Event Center.

What's nearby

  • Casino Fiesta Heredia - 1 min walk - 0.1 km
  • Plaza Real Cariari - 3 min walk - 0.3 km
  • Cariari Bowling Center - 9 min walk - 0.8 km
  • Cariari Golf Course - 13 min walk - 1.1 km
  • Costa Rica Convention Center - 17 min walk - 1.5 km

Getting around

  • Heredia Station - 10 min drive
  • San José (SJO-Juan Santamaría Intl.) - 17 min drive

Restaurants

  • ‪Deck Cafe - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dadabi - ‬10 min walk
  • ‪C Lounge - ‬11 min walk
  • ‪Restaurante Las Tejas - ‬8 min walk

About this property

Wyndham San Jose Herradura Hotel & Convention Center

Wyndham San Jose Herradura Hotel & Convention Center offers its guests a full-service spa, 3 outdoor swimming pools, and 5 hot tubs along with a health club and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25597 square feet (2378 square metres) and includes a conference centre. A casino, a children's pool, and spa services are also featured at the business-friendly Wyndham San Jose Herradura Hotel & Convention Center. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 4-star La Asunción hotel is smoke free.

  • 229 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 dining venues
  • 25597 sq ft of conference space
  • 2378 sq. m of conference space
  • Built in 1975
  • Casino
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Wyndham San Jose Herradura Hotel & Convention Center offers 229 air-conditioned accommodations with a safe and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alma Spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

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  • Pool
  • Breakfast included
  • Free airport shuttle
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4.2 out of 5, Very good, 3,339 reviews
The price is AU$156
includes taxes & fees
3 June - 4 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 9:30 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 10,000 to 20,000 for adults and CRC 5,000 to 10,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of CRC 20,000
  • Snack bar/deli

Restaurants on site

  • Piratas
  • Quattro
  • RUAH Coffee & Bakery

Things to do

  • 10 gaming tables
  • 3 outdoor pools
  • 5 hot tubs
  • 50 slot machines
  • Casino (1,023 square foot of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,597 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 10000 to 20000 for adults and CRC 5000 to 10000 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: CRC 20000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Herradura Wyndham
Hotel Wyndham Herradura
San Jose Wyndham Herradura
Wyndham Herradura Hotel
Wyndham Herradura San Jose
Wyndham Hotel San Jose
Wyndham Jose Herradura
Wyndham Jose Herradura Hotel
Wyndham San Jose Herradura Hotel Ciudad Cariari
Wyndham San Jose Herradura Ciudad Cariari
Wyndham San Jose Herradura Hotel Convention Center
Wyndham San Jose Herradura Hotel & Convention Center Hotel
Wyndham San Jose Herradura Hotel & Convention Center La Asunción

Frequently asked questions

What is the cancellation policy at Wyndham San Jose Herradura Hotel & Convention Center?

Wyndham San Jose Herradura Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham San Jose Herradura Hotel & Convention Center?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at Wyndham San Jose Herradura Hotel & Convention Center on 1 June 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, Wyndham San Jose Herradura Hotel & Convention Center has a free self car park.

Is there a spa on site at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, Alma Spa is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy services like Swedish massages.

Does Wyndham San Jose Herradura Hotel & Convention Center have a pool?

Yep, and guests recommend it! Wyndham San Jose Herradura Hotel & Convention Center has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Wyndham San Jose Herradura Hotel & Convention Center?

Wyndham San Jose Herradura Hotel & Convention Center features 3 outdoor pools, 5 hot tubs and a health club. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Wyndham San Jose Herradura Hotel & Convention Center a romantic place to stay?

A lounge bar and late-night room service, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Wyndham San Jose Herradura Hotel & Convention Center.

Is Wyndham San Jose Herradura Hotel & Convention Center family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Wyndham San Jose Herradura Hotel & Convention Center is a hit with families.

Are there hot tubs in the rooms at Wyndham San Jose Herradura Hotel & Convention Center?

No, but there are deep-soaking baths in the guestrooms.

Does Wyndham San Jose Herradura Hotel & Convention Center serve breakfast?

Yep, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, there's a free airport shuttle that runs from 5:30 AM - 9:30 PM on request.

Is there a bar or restaurant at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham San Jose Herradura Hotel & Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham San Jose Herradura Hotel & Convention Center?

No, only service animals are allowed.

Is there a golf course on site at Wyndham San Jose Herradura Hotel & Convention Center?

There isn't one on site, but Cariari Golf Course is a short 11-minute walk away.

Wyndham San Jose Herradura Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 903 out of 2123 reviews
Rating 8 - Good. 443 out of 2123 reviews
Rating 6 - Okay. 346 out of 2123 reviews
Rating 4 - Poor. 221 out of 2123 reviews
Rating 2 - Terrible. 210 out of 2123 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marian

Stayed 5 nights in Feb 2026

2/10 Terrible

Ahmad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was terrible. The amenities were in terrible condition. The pool table was atrocious. The shuttle smelled the driver had a prostitute in the back.
Terrace outside the room
Ice machine on the second floor
Stayed 1 night in Jan 2026

10/10 Excellent

Tawanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff, great amenities, great restaurants nearby everything was excellent 10 out of 10. I’ll definitely go back!
Stayed 2 nights in Feb 2026

4/10 Poor

Freddi

Travelled with partner
Disliked: Cleanliness
Room was very dirty, shower was clogged , and there was no hot water in shower.
Stayed 1 night in Feb 2026

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great place, very clean, spacious, fun and priced correctly
Stayed 1 night in Feb 2026

10/10 Excellent

Muriel

Stayed 1 night in Feb 2026

10/10 Excellent

Alex

Stayed 2 nights in Feb 2026

6/10 Okay

Ale Jaime

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Buen servicio, comida aceptable. Las instalaciones son viejas, se nota sobretodo en los baños.
Stayed 2 nights in Feb 2026

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, amenities
Bathroom needs work. Shower faucet should be replaced. Toilet leaks at the base. Toilet seat doesn't stay up. Thermost not adjustable. Poolside hot tub not heated. Quatro restaurant. Not a good experience...
Stayed 4 nights in Feb 2026

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was nice and responsive at this hotel. However, the entire place is in dire need of an upgrade. Lots of little things like a bedside lamp with a broken switch, a showerhead that barely functioned (they did replace it when we asked at the desk), and insufficient hot water. The mattress was uncomfortable too. The have a good airport shuttle and convenient restaurants across the highway, so it was sufficient for our two nights in the city. Just take your shower in the evening and plan to eat out.
Stayed 2 nights in Feb 2026

8/10 Good

Douglas

Liked: Cleanliness
Disliked: Property conditions & facilities
very hospalble
Stayed 13 nights in Feb 2026

2/10 Terrible

Nandini

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property and room itself is nice and helpful staff but we were there for literally 5 hours and all we wanted was a place to stay in the night and a hot shower before we go to the airport. Disappointed that such a big hotel admits they do t have hot showers ! I mean I don’t want scaling water but scently warm enough is not a lot to ask
Stayed 1 night in Feb 2026

8/10 Good

craig

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026

10/10 Excellent

Brandon

Stayed 1 night in Feb 2026

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities
Was prepared to dislike this hotel but it turned out to be ok for a nights stay after flying into San Jose in the early evening. Staff throughout stay were pleasant and helpful, rooms bordering onto pools were basic and needed refurbishment but were again OK, breakfast pleasant and the hotel had great natural internal air circulation which helped keep it cool
Stayed 1 night in Feb 2026

10/10 Excellent

Juan José

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 2 nights in Feb 2026

6/10 Okay

Dustin

Liked: Cleanliness, staff & service, amenities
I really wanted to leave the hotel a higher review but i have to be honest or there wont be any improvement for future guests. I really want to first comment on how courteous and professional the staff were...specifically Maria and Stif. They both took great care of me and i really appreciate them. However, the reason for my 3 vs. 5 stars is the hotel was without hot water for days 1-5 and 9-10 of my 10 night stay. The fix was out of either of their control and Maria was kind enough to compensate me a couple meals but i have to say the tepid showers really ruined my experience here. I later found out through a little bird that the hotel had been experiencing hot water issues 3 weeks before i ever arrived. When i brought it up i was led to believe i was the first person to mention the issue. I feel i was decieved and the hotel should have reached out to there incoming guests before arrival to at least give them the opportunity to change their plans if need be. It would have been extremely expensive for me to adjust my reservations to another hotel by waiting until the night of arrival. When i looked it would have cost me an additional 600 for a nearby hotel being that i booked my reservation about 6 months in advance. Im not gonna beat a dead horse but I felt this was not what you would expect from a name like The Wyndham. To end on a good note, the breakfast and the staff, the gym and the staff and finally the housekeeping and staff were incredible people as well as facilitie
Stayed 10 nights in Feb 2026

10/10 Excellent

Marie

Stayed 1 night in Feb 2026

4/10 Poor

Jay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were only there for like 10 hours. The hot tub was cold, the shower sucked, we ordered a shuttle for 2 AM to go to the airport that wasn't there and we had to order an Uber. The TV in our room we couldn't get any shows for my kids to watch. I'm sure this hotel was great 20 years ago, but it's time to do some updates.
Stayed 1 night in Feb 2026

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2026

10/10 Excellent

Veronica

Stayed 1 night in Feb 2026

4/10 Poor

Liliana, Phoenix

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old property, needs remodeling, more outlets, better water showers, updated amenities.
Stayed 2 nights in Feb 2026

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, amenities
Great overall place
Stayed 1 night in Feb 2026

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, amenities
Front desk was very friendly and knowledgeable rooms were good swim up bar was great outstanding bartender
Stayed 1 night in Feb 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities
The common areas like the lobby and the pools are lovely. They take pride in their gardening and it shows. The staff were all helpful and courteous. The hotel is working to rejuvenate rooms and hallways. As I walked around I could see that some areas had been refurbished. Unfortunately, our room was not one of them. But, we still felt it was good value for us and appreciated the breakfast, resort like atmosphere and the complimentary airport shuttle.
Stayed 2 nights in Feb 2026