Wyndham San Jose Herradura Hotel & Convention Center

4.0 star property

Photo gallery for Wyndham San Jose Herradura Hotel & Convention Center

3 outdoor pools, pool loungers
Exterior
Lobby
Lobby
Suite, 1 King Bed, Non Smoking (Bridal Suite)

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$153
includes taxes & fees
1 May - 2 May

Explore the area

View map
Autopista General Canas, 3 Miles South of Intl Airport, La Asunción, Heredia, 71880 1000
  • Place, Plaza Real Cariari
    ‪3 min walk‬
  • Place, Cariari Bowling Center
    ‪9 min walk‬
  • Place, Costa Rica Convention Center
    ‪17 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Tower

8.4 out of 10
Very good
(25 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Tower

7.0 out of 10
Good
(14 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • Garden view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Bridal Suite)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Master Suite)

  • Mountain view
  • 152 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 2 Bedrooms (2 King Beds)

  • Mountain view
  • 215 sq m
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Accessible

7.8 out of 10
Good
(10 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Pool View

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking

  • Garden view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard King Room

  • Sleeps 2

Standard Two Queen Room

  • Sleeps 4

Accessible King Room

  • Sleeps 2

Deluxe Tower King Room

  • Sleeps 3

Deluxe Tower Two Queen Room

  • Sleeps 4

Two Queen Room with Pool View

  • Sleeps 3

Premium King Room

  • Sleeps 2

Premium Two Queen Room

  • Sleeps 4

Junior King Suite

  • Sleeps 2

Junior Two Queen Suite

  • Sleeps 4

Bridal Suite

  • Sleeps 2

Master Suite

  • Sleeps 2

King Room with Pool View

  • Sleeps 2

You may also like

About the area

La Asunción

You'll be connected to the convention centre at Wyndham San Jose Herradura Hotel & Convention Center, and within a 20-minute stroll of Costa Rica Convention Center and Ultrapark Free Zone & Business Center. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Alma Spa can include deep-tissue massages and Swedish massages along with access to the sauna and steam room. The restaurant, Quattro, serves Latin American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy access to 5 hot tubs along with a gym and a sauna. 25597 square feet (2378 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find a casino, free Wi-Fi in public areas and a children's swimming pool. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 4-property class Ciudad Cariari hotel, you'll be 2.4 km (1.5 mi) from Metro Free Zone & Business Park and 2.5 km (1.6 mi) from Pedregal Event Center.

What's nearby

  • Casino Fiesta Heredia - 1 min walk - 0.0 km
  • Plaza Real Cariari - 3 min walk - 0.3 km
  • Cariari Bowling Center - 9 min walk - 0.8 km
  • Costa Rica Convention Center - 17 min walk - 1.5 km
  • Ultrapark Free Zone & Business Center - 19 min walk - 1.6 km

Getting around

  • Heredia Station - 10 min drive
  • San José (SJO-Juan Santamaría Intl.) - 17 min drive

Restaurants

  • ‪Deck Cafe - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dadabi - ‬10 min walk
  • ‪C Lounge - ‬11 min walk
  • ‪El Novillo Alegre - ‬11 min walk

About this property

Wyndham San Jose Herradura Hotel & Convention Center

Wyndham San Jose Herradura Hotel & Convention Center offers its guests a full-service spa, 3 outdoor swimming pools, and 5 hot tubs along with a health club and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25597 square feet (2378 square metres) and includes a conference centre. A casino, a children's pool, and spa services are also featured at the family-friendly Wyndham San Jose Herradura Hotel & Convention Center. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 4-star La Asunción hotel is smoke free.

  • 229 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 dining venues
  • 25597 sq ft of conference space
  • 2378 sq. m of conference space
  • Built in 1975
  • Casino
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Wyndham San Jose Herradura Hotel & Convention Center offers 229 air-conditioned accommodations with a safe and coffee/tea makers. Select Comfort beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alma Spa. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:30 AM to 9:30 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CRC 10,000 to 20,000 for adults and CRC 5,000 to 10,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of CRC 20,000
  • Snack bar/deli

Restaurants on site

  • Piratas
  • Quattro
  • RUAH Coffee & Bakery

Things to do

  • 10 gaming tables
  • 3 outdoor pools
  • 5 hot tubs
  • 50 slot machines
  • Casino (1,023 square foot of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,597 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 10000 to 20000 for adults and CRC 5000 to 10000 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: CRC 20000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Herradura Wyndham
Hotel Wyndham Herradura
San Jose Wyndham Herradura
Wyndham Herradura Hotel
Wyndham Herradura San Jose
Wyndham Hotel San Jose
Wyndham Jose Herradura
Wyndham Jose Herradura Hotel
Wyndham San Jose Herradura Hotel Ciudad Cariari
Wyndham San Jose Herradura Ciudad Cariari
Wyndham San Jose Herradura Hotel Convention Center
Wyndham San Jose Herradura Hotel & Convention Center Hotel
Wyndham San Jose Herradura Hotel & Convention Center La Asunción

Frequently asked questions

What is the cancellation policy at Wyndham San Jose Herradura Hotel & Convention Center?

Wyndham San Jose Herradura Hotel & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham San Jose Herradura Hotel & Convention Center?

As of 27 Apr 2026, prices found for a 1-night stay for 2 adults at Wyndham San Jose Herradura Hotel & Convention Center on 1 May 2026 start from AU$153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, Wyndham San Jose Herradura Hotel & Convention Center has a free self car park.

Is there a spa on site at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, Alma Spa is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy services like Swedish massages.

Does Wyndham San Jose Herradura Hotel & Convention Center have a pool?

Yep, and guests recommend it! Wyndham San Jose Herradura Hotel & Convention Center has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Wyndham San Jose Herradura Hotel & Convention Center?

Wyndham San Jose Herradura Hotel & Convention Center features 3 outdoor pools, 5 hot tubs and a health club. All guestrooms come with deep soaking tubs, Select Comfort beds and premium bedding.

What makes Wyndham San Jose Herradura Hotel & Convention Center a romantic place to stay?

A lounge bar and late-night room service, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Wyndham San Jose Herradura Hotel & Convention Center.

Is Wyndham San Jose Herradura Hotel & Convention Center family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Wyndham San Jose Herradura Hotel & Convention Center is a hit with families.

Are there hot tubs in the rooms at Wyndham San Jose Herradura Hotel & Convention Center?

No, but there are deep-soaking baths in the guestrooms.

Does Wyndham San Jose Herradura Hotel & Convention Center serve breakfast?

Yep, buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, there's a free airport shuttle that runs from 5:30 AM - 9:30 PM on request.

Is there a bar or restaurant at Wyndham San Jose Herradura Hotel & Convention Center?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham San Jose Herradura Hotel & Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham San Jose Herradura Hotel & Convention Center?

No, only service animals are allowed.

Wyndham San Jose Herradura Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 888 out of 2100 reviews
Rating 8 - Good. 439 out of 2100 reviews
Rating 6 - Okay. 341 out of 2100 reviews
Rating 4 - Poor. 219 out of 2100 reviews
Rating 2 - Terrible. 213 out of 2100 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We did an overnighter because location is very close to the airport, and we had an early flight, but the place has many amenities to use if we were their longer.
Stayed 1 night in Jan 2026

10/10 Excellent

kevrette

Liked: Cleanliness, staff & service, amenities
Had a problem initially with check-in at 4 o'clock in the afternoon.But that was only due to the fact that there was a big party prior and they were having problems having the guest checkout.But the gentleman upgraded me to a sweet that had a Jacuzzi for one night and everything was fine.Thank you very much
Stayed 1 night in Jan 2026

10/10 Excellent

Ester

Stayed 1 night in Jan 2026

8/10 Good

Glen

Stayed 2 nights in Jan 2026

4/10 Poor

Kristen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Gross. Hot tubs/jaquizzis not hot. Chipped porcelain in shower tub…didn’t want to slice my foot open on it. Water sprayed out from faucet in bathroom sink EVERYWHERE. Had to unplug the coffee machine cause the water wouldn’t stop running. Oh, and the curtain rods wouldn’t fully shut the curtains, and one rod just fell off completely. Gross breakfast, runny eggs. I rarely leave a bad review but damn. This was bad.
Stayed 1 night in Jan 2026

6/10 Okay

Konrad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Checkout was at noon, I gave my room key to the concierge at 11 and waited in the lobby for my roommate. When he came down at 11:20 they would not let us use the airport shuttle due to a technicality that we already checked out. I’m sorry but that just seems absurd. The concierge should know what the rules are and explain them clearly, not just treat us like we are total strangers. Also the jacuzzis have cold water.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Jan 2026

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were good . It was the service in the bar restaurant. Super slow and not willing to get the job done
Stayed 1 night in Jan 2026

4/10 Poor

CHERYL

The hotel is old and very dated. I understand you get what you pay for but I am surprised by the ratings this place received. I don’t think any updates have been done in thirty+ years. The mattress was like sleeping on a box spring. On a positive the staff was friendly.
Stayed 1 night in Jan 2026

4/10 Poor

shawn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
So we stepped back into the 1970s when entering this hotel. While lobby was new the rest of the hotel was dated. When getting our room and pulled down the bed. The sheets were stained. We were upgraded to a newer room but yet we were now in the 80s. The bathroom was appalling with handles falling off in the shower and the toilet. I could go on and on just stay away. The next morning we were shocked the amount of people checking in... If they only knew.
Stayed 1 night in Jan 2026

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean Breakfast buffet was expensive though
Stayed 1 night in Jan 2026

10/10 Excellent

Mae, Belmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is big and clean. It has 3 pools. What we loved most is the huge bedroom. We had a separate living room which was also big. The bathroom was good size. The water pressure was strong. The air conditioner in the bedroom had a separate control from the living room. Staff was friendly. There is a casino and a restaurant. Free shuttle service to and from the SJO airport. Free breakfast available too. We had to leave before they started serving so they packed us a sandwich, juice, water, apple and cupcake which was nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Marilou

Stayed 2 nights in Jan 2026

2/10 Terrible

albert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I hate writing this review because the staff there are exceptional. This is the 8th and last time I will stay. Most of the outlets didn’t work, the tv wouldn’t switch off the hotel announcements. The shower was useless. Not only did I have to kneel to get under the very low shower head, there was absolutely zero water pressure. I ended up just jumping in the pool to finish washing my hair. Not what I expect of a Wyndham
Stayed 1 night in Jan 2026

8/10 Good

Melissa

Stayed 1 night in Jan 2026

2/10 Terrible

Roxanne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready until 5!
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and good breakfast.
Stayed 4 nights in Jan 2026

6/10 Okay

Kimberly

The shuttle didnt show up as scheduled abd I waited over an hour to be picked up at the airport. Facilities could also use a major upgrade.
Stayed 1 night in Jan 2026

10/10 Excellent

Giovanna

Stayed 2 nights in Jan 2026

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room and delicious breakfast
Stayed 1 night in Jan 2026

6/10 Okay

Linda, Algonquin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Hotel needs updating, including the pool. Phones in rooms not working, no hot water in some rooms. Food around pool served cold. Ordered onion rings and received 6. Ordered chips for the guacamole and received maybe 10 chips. Worst of all, I booked the honeymoon suite 3 months in advace and had confirmation. When I wanted to check and make sure everything was in order for my daughter's arrival, the hotel could not find the reservation. And the room was already booked for another couple. We had multiple rooms with a total of 35+ nights. The manager wanted to charge me more for a different room for the bride and groom. After waiting 2 hours and multiple discussions he final gave them a suite for a minimal upcharge. Thank goodness I checked ahead. Unacceptable all around! PS: The front entrance bellman were outstanding!
Stayed 5 nights in Jan 2026

10/10 Excellent

Arianna

Stayed 4 nights in Dec 2025

10/10 Excellent

Shelby

Stayed 1 night in Jan 2026

10/10 Excellent

Damon

Stayed 1 night in Dec 2025

10/10 Excellent

Aura L

Travelled with family
Liked: Cleanliness
Yes
Stayed 1 night in Jan 2026