InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

5.0 star property
Luxury San Rafael hotel connected to a shopping centre, within walking distance of Multiplaza Mall Escazu

Choose dates to view prices

Photo gallery for InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Aerial view
Aerial view
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Reception
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
In Front Of Multiplaza Shopping Center, Escazu San Jose 11856-1000, San Rafael, 1000
  • Popular LocationMultiplaza Mall Escazu5 min walk
  • Popular LocationHospital Cima San José18 min walk
  • Popular LocationAvenida Escazú Shopping Center3 min drive
  • AirportSan José (SJO-Juan Santamaría Intl.)28 min drive

Room options

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Pool View

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony (Club Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Business Lounge Access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Business Lounge Access (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Premium Room, 2 Double Beds, Business Lounge Access

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Business Lounge Access, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Classic Room

9.8/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room

8.6/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 39 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

Suite, 1 Bedroom, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

Classic Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Rafael

You'll be connected to a shopping centre at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel, and within a 20-minute stroll of Multiplaza Mall Escazu and Hospital Cima San José. Highlights at this luxury hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, Swedish massages, body wraps and body scrubs along with access to the sauna. The theme restaurant, Pimento, serves Italian cuisine and is open for lunch and dinner. Zambra is the hotel's own lobby lounge. Enjoy the gym, Turkish bath/hammam, Hot tub and sauna. 31215 square feet (2900 square metres) of event facilities include 21 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is available. There's also the convenience of valet parking. .Sights within a 10-minute drive of this San Rafael hotel include Avenida Escazú Shopping Center and Business Center Forum 1.

What's nearby

  • Multiplaza Mall Escazu - 5 min walk
  • Hospital Cima San José - 18 min walk
  • Avenida Escazú Shopping Center - 3 min drive
  • Business Center Forum 1 - 6 min drive
  • Plaza Real Cariari - 14 min drive

Getting around

  • San Jose Contraloria Station - 8 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 17 min drive

Restaurants

  • La Oliva Verde - 8 min walk
  • Le Petit Chez Christophe - 4 min walk
  • Starbucks - 3 min walk
  • Zambra
  • Chili's Grill & Bar - 8 min walk

About this property

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel

Luxury San Rafael hotel connected to a shopping centre, within walking distance of Multiplaza Mall Escazu
InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 21 meeting rooms. Event space at this hotel measures 31215 square feet (2900 square metres) and includes a conference centre. A children's pool, a sauna, and a terrace are also featured at the luxury InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel. For a fee, parking is available. A complete renovation of InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel was completed in March 2020.

This San Rafael hotel is smoke free.

  • 372 guestrooms or units
  • 8 levels
  • 2 buildings
  • 4 dining venues
  • 31215 sq ft of conference space
  • 2900 sq. m of conference space
  • Built in 1994
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel offers 372 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2020.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (CRC 8,630 per day)
  • Secured, uncovered valet parking on site (CRC 7,800 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CRC 16,500 for adults and CRC 8,250 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Factory
  • Nau Sushi Lounge
  • Pimento
  • The Market
  • Zambra

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (31,215 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rug in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Reception hall
  • Renovated entire property - March 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch LED TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CRC 16500 for adults and from CRC 8250 for children
  • Covered self-parking fee: CRC 8630.00 per day
  • Valet parking fee: CRC 7800 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

Frequently asked questions

What is the cancellation policy at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel on 14 June 2024 start from AU$566.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Yep, InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel has a secured covered self car park for CRC 8630.00 per day.

Is there a spa on site at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Yep, there is an onsite spa at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel have a pool?

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM.

What luxury perks are available at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel.

Is InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel is a hit with families.

Does InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel serve breakfast?

Yep, buffet brekkie is on offer daily.

Is there a free airport shuttle available at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

No, InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel?

No, only service animals are allowed.

InterContinental Costa Rica at Multiplaza Mall, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 345 out of 595 reviews" "
Rating 8 - Good. 141 out of 595 reviews" "
Rating 6 - Okay. 54 out of 595 reviews" "
Rating 4 - Poor. 24 out of 595 reviews" "
Rating 2 - Terrible. 31 out of 595 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

MAURICIO, Doral

Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2024

10/10 Excellent

Avery Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is simply the best! It’s at least 20 minutes from the airport, so no plane noises and right across the street from a fantastic mall with international stores I’ve never seen before! The food in the restaurants here is delicious and the spa is sensational!
Stayed 1 night in Dec 2023

8/10 Good

Pablo, doral

Stayed 1 night in Jan 2024

8/10 Good

Areej

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel , not catering for non Spanish speakers. No English TV channels but news. Poor spoken English by staff
Stayed 4 nights in Dec 2023

8/10 Good

shakeela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Timothy

Stayed 1 night in Dec 2023

10/10 Excellent

suhail, Amman

Stayed 5 nights in Dec 2023

8/10 Good

Fidel

Travelled with group
Liked: Cleanliness, property conditions & facilities
aA
Stayed 2 nights in Dec 2023

6/10 Okay

Felipe

Travelled with family
Liked: Staff & service, amenities
Property seems a bit dated, worn bed linings, the market food was super bad
Stayed 3 nights in Nov 2023