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Four Points by Sheraton San Jose Costa Rica

4.0 star property
Hotel with free parking, 7-minute walk to Business Center Forum 1

Photo gallery for Four Points by Sheraton San Jose Costa Rica

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Exterior
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$168
includes taxes & fees
11 Jan - 12 Jan

Explore the area

View map
Autopista Prospero Fernandez, Costado Este de Forum, Pozos, San Jose
  • Place, Hospital Clínica Bíblica
    ‪3 min walk‬
  • Place, Momentum Lindora Shopping Center
    ‪14 min walk‬
  • Place, Terrazas Lindora Shopping Center
    ‪4 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪15 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Pozos

At Four Points by Sheraton San Jose Costa Rica you'll be within a 20-minute stroll of Business Center Forum 1 and Hospital Clínica Bíblica. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Quality Restaurant, serves local and international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 1173 square feet (109 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also free RV/bus/truck parking, along with the convenience of airport pick-up service. .Sights within a 20-minute walk of this 4-property class Pozos hotel include City Place Santa Ana and Hospital Metropolitano.

What's nearby

  • Hospital Clínica Bíblica - 3 min walk - 0.3 km
  • Business Center Forum 1 - 5 min walk - 0.5 km
  • Hospital Metropolitano - 12 min walk - 1.1 km
  • Momentum Lindora Shopping Center - 14 min walk - 1.2 km
  • Terrazas Lindora Shopping Center - 4 min drive - 1.8 km

Getting around

  • San Jose Contraloria Station - 11 min drive
  • San José (SJO-Juan Santamaría Intl.) - 29 min drive

Restaurants

  • ‪TastyBistro - ‬14 min walk
  • ‪Charles BBQ - ‬8 min walk
  • ‪La Casona de Laly - ‬6 min walk
  • ‪El Novillo Alegre - ‬10 min walk
  • ‪Rancho 7 Mulas - ‬4 min walk

About this property

Four Points by Sheraton San Jose Costa Rica

Hotel with free parking, 7-minute walk to Business Center Forum 1
Four Points by Sheraton San Jose Costa Rica offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1173 square feet (109 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton San Jose Costa Rica. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Four Points by Sheraton San Jose Costa Rica was completed in March 2020.

This 4-star Pozos hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 4 levels
  • 1173 sq ft of conference space
  • 109 sq. m of conference space
  • Built in 2001
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton San Jose Costa Rica offers 153 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CRC 11,070 for adults and CRC 5,535 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Quality Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,173 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Reception hall
  • Renovated entire property - March 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 December 2025 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CRC 11070 for adults and from CRC 5535 for children
  • Airport shuttle fee: CRC 25000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Hotel Real
Quality Hotel Real San Jose
Quality Hotel Real San Jose Santa Ana
Quality Hotel San Jose
Quality Real San Jose
Quality Real San Jose Santa Ana
Quality Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Real San Jose
Four Points by Sheraton San Jose Costa Rica Hotel
Four Points by Sheraton San Jose Costa Rica Pozos

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton San Jose Costa Rica?

Four Points by Sheraton San Jose Costa Rica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton San Jose Costa Rica?

As of 3 Jan 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton San Jose Costa Rica on 11 Jan 2026 start from AU$167.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton San Jose Costa Rica?

Yep, Four Points by Sheraton San Jose Costa Rica has a free self car park and free RV/bus/truck parking.

Does Four Points by Sheraton San Jose Costa Rica have a pool?

Four Points by Sheraton San Jose Costa Rica has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Four Points by Sheraton San Jose Costa Rica a romantic place to stay?

Pool-view dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Four Points by Sheraton San Jose Costa Rica.

Is Four Points by Sheraton San Jose Costa Rica family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Four Points by Sheraton San Jose Costa Rica is a hit with families.

Does Four Points by Sheraton San Jose Costa Rica serve breakfast?

You bet, buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Four Points by Sheraton San Jose Costa Rica?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Four Points by Sheraton San Jose Costa Rica?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Points by Sheraton San Jose Costa Rica?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton San Jose Costa Rica?

No, only service animals are allowed.

Four Points by Sheraton San Jose Costa Rica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 56 reviews
Rating 8 - Good. 7 out of 56 reviews
Rating 6 - Okay. 5 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 5 out of 56 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathya

Stayed 1 night in Aug 2025

10/10 Excellent

Kathya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we need it when we stayed there it was perfect location and access to Santa Ana town
Stayed 1 night in Sep 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente fin de semana

Excelente ubicación desayuno completo cama muy confortable habitación espaciosa El único defecto es el sonido del A/C que es un poco desagradable
Stayed 2 nights in Sep 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 7 nights in Aug 2025

4/10 Poor

Christian

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed just one night the shower didn’t work , so they offered another room , the hotel is pretty old
Stayed 1 night in Aug 2025

10/10 Excellent

Lamanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was s as good place to stay the night before our flight. There were many good restaurants nearby and it was relatively close to the airport.
Stayed 1 night in Jul 2025

8/10 Good

Alana

Stayed 1 night in Jun 2025

6/10 Okay

Bobbie-Jo

Stayed 1 night in Jun 2025

8/10 Good

Alexander, Coral Springs

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a quick night trip in between traveling in Costa Rica. The property is kept well and the staff very friendly. The morning breakfast was very good, and buffet style. Overall no complaints at all.
Stayed 1 night in Jun 2025

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities

Unbearable smell

Olor horrible. En mis 3 últimas estadías lo mismo, sin embargo, esta vez fue la peor. Sube por los tubos de los baños. Pedí cambio de habitaciòn en la noche y no fue fàcil hacer entender a la recepcionista del problema. Creo q ya no volverè
Stayed 2 nights in May 2025

10/10 Excellent

Anna, Vaughan

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
good hotel but right by a very busy road. i wouldnt suggest its chosen as a place to relax.
Stayed 2 nights in Mar 2025

8/10 Good

Melody

Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Elimey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Hari

Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

shailaja

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is good, clean property food was good too. I feel like all the hotels need he toilet flush fixed it is leaking in all the hotels i stayed.
Stayed 1 night in Feb 2025

4/10 Poor

vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Emily

Liked: Staff & service
Disliked: Property conditions & facilities

Adequate but that’s it.

I was surprised by the poor condition of the hotel based on the reviews I read. My coffee maker didn’t work, the tub didn’t drain properly and the room smelled a bit moldy. The receptionist and bartender were very helpful. There isn’t airport transportation but an uber cost about $15.
Stayed 1 night in Feb 2025

8/10 Good

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a mistake with our reservations in San Jose and found a need for a hotel at the last minute. This Four Points had availability and was only about 20 minutes from the airport. It was comfortable and has a decent restaurant and bar. The staff was gracious and it was a good port in the storm.
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very profesional and helpful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness
Well…. My room had trash from the person before, there was a pile of food leftover from breakfast sitting outside the door but once I found a cockroach and hair in the bathroom I requested a new room. Location great and staff friendly but hotel is definitely not well kept for being a Marriott.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay for a day, week or longer. Fantastic staff, breakfast is awesome, rooms are spacious and bed is very comfortable. Would recommend to anyone single or family.
Stayed 3 nights in Feb 2025