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Delta Hotels by Marriott San Jose Aurola

3.5 star property
Family-friendly hotel with 3 restaurants and casino

Photo gallery for Delta Hotels by Marriott San Jose Aurola

Banquet hall
Lobby
View from property
Bar (on property)
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
The current price is AU$190
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
5th Street, El Carmen, San José, San José, 10101
  • Place, Morazan Park
    ‪1 min walk‬
  • Place, National Theater
    ‪5 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Double Beds, City View

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

San José

A family-friendly stay in the heart of San José awaits you at Delta Hotels by Marriott San Jose Aurola. Within steps you'll find Morazan Park and Templo de Música. Highlights at this hotel include 3 restaurants, a casino and an indoor swimming pool. .The fine-dining restaurant, El Mirador " Formal Rest", serves international cuisine and is open for dinner. La Palma Bar is the hotel's own bar. 32292 square feet (3000 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Carmen hotel include Sabana Park and National Stadium of Costa Rica.

What's nearby

  • Morazan Park - 1 min walk - 0.0 km
  • National Theater - 5 min walk - 0.4 km
  • National Museum of Costa Rica - 6 min walk - 0.6 km
  • Central Park - 6 min walk - 0.6 km
  • Sabana Park - 3 min drive - 2.5 km

Getting around

  • San Jose Atlantic Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬1 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪ChuBBs Bar - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly hotel with 3 restaurants and casino
Delta Hotels by Marriott San Jose Aurola offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A casino, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Delta Hotels by Marriott San Jose Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This San José hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1986
  • Casino
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square foot of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (32,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Frequently asked questions

What is the cancellation policy at Delta Hotels by Marriott San Jose Aurola?

Delta Hotels by Marriott San Jose Aurola offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Delta Hotels by Marriott San Jose Aurola?

As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott San Jose Aurola on 25 Oct 2025 start from AU$189.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Delta Hotels by Marriott San Jose Aurola?

Yep, Delta Hotels by Marriott San Jose Aurola has a free self car park.

Does Delta Hotels by Marriott San Jose Aurola have a pool?

Delta Hotels by Marriott San Jose Aurola has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes Delta Hotels by Marriott San Jose Aurola a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Delta Hotels by Marriott San Jose Aurola.

Is Delta Hotels by Marriott San Jose Aurola family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Delta Hotels by Marriott San Jose Aurola is a hit with families.

Are there hot tubs in the rooms at Delta Hotels by Marriott San Jose Aurola?

No, but there are deep-soaking baths in the guestrooms.

Does Delta Hotels by Marriott San Jose Aurola serve breakfast?

Yeah, buffet breakfast is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Delta Hotels by Marriott San Jose Aurola?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Delta Hotels by Marriott San Jose Aurola?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Delta Hotels by Marriott San Jose Aurola?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Delta Hotels by Marriott San Jose Aurola?

No, only service animals are allowed.

Reviews

Delta Hotels by Marriott San Jose Aurola Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 72 out of 166 reviews
Rating 8 - Good. 43 out of 166 reviews
Rating 6 - Okay. 16 out of 166 reviews
Rating 4 - Poor. 13 out of 166 reviews
Rating 2 - Terrible. 22 out of 166 reviews

Reviews

4/10 Poor

Giovanna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luis Marrero

Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel was amazing coming from the US he was very knowledgeable and gave us places to go etc. thank you !!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff the best. Very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true place to stay in the heart of San Jose Awesome hotel best breskfast buffet i will repeat many visits
Stayed 3 nights in May 2025

2/10 Terrible

Emma

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nigel

Stayed 2 nights in Apr 2025

4/10 Poor

Maxime

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great service - rooms need humidity control

I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable. The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control. Also, the place needs renovations as the installations were outdated, and some were mouldy. The buffet was good. Again, the service was friendly, very helpful and always with a smile.
Stayed 2 nights in Apr 2025

6/10 Okay

Keira

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location was ideal for getting around San José. Shopping and Cultural aspects were all within walking distance. The area felt safe, and you could easily traverse at night. The hotel dining left a lot to be desired, and more menu options or daily adjustments to the menu would be an asset.
Stayed 2 nights in Apr 2025

8/10 Good

Evelma, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
This city hotel is undergoing renovations to update but they have worked to make sure it’s not unpleasant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johnathon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very sweet and nice. And i will be back to visit soon
Stayed 4 nights in Apr 2025

4/10 Poor

Julia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Don't stay here

They are doing renovations in the whole building. We walked into our room and it smelled musty and everything was damp. We sat on the bed and felt like the sheets were wet. The room was extremely humid and the AC didn't work. We tried to call to the front desk and the phone didn't work. The food and drinks at the bar were not great. We waited an hour for pizza and boneless wings. We stayed at two other much less expensive places on our trip that was much better in all ways. We expected at least that from a Marriot.
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in the middle of everything in San Jose. The rooms were clean, although the one we stayed in did have a musty smell. The breakfast was great. The staff was top notch. Parking was easy. The area around the hotel was good. This is the middle of a huge city, so there are always big city issues. We would stay at this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chirag, Jersey City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Lewis J

Stayed 4 nights in Feb 2025

8/10 Good

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV system is by far one of the worst I have experienced. Menu is a little short on offerings Everything else is fine
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

I am sure it’s a great hotel to use as a base - not one to spend time in
Stayed 3 nights in Mar 2025

10/10 Excellent

Sridevi

Stayed 1 night in Feb 2025

8/10 Good

ENOC FRANCISCO

Liked: Cleanliness, staff & service
Not bad , I get the impression like the property has passed on to new owners and hotel will be better eventually. Staff, all the staff is Amazing (kind, very friendly and helpful). Conditions could be better.
Stayed 10 nights in Feb 2025

10/10 Excellent

constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful room on the 16 th floor with a gorgeous view all over san jose. Beds were super comfortable. Staff were friendly and helpful. It is right across the street from a pretty little park and very easy walking distance to the major museums we visited. We also walked to the interesting central market, where we bought ourselves flowers for our room . The sidewalks are very uneven in san jose and we never tried walking at night , but had dinner at the hotel. The breakfast that came with the room was a really fabulous buffet that had everything one could want, hot and cold. Dinners at the hotel were generously sized so by the second night we knew how to order better. We didn’t try the pool but it looked inviting if a bit cool. I definitely would stay at this hotel again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Feb 2025

6/10 Okay

Austen

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Hotel is very old. Rooms are set to be remodeled next year and boy do they need it. Old carpet, smells of mold. Breakfast was so so, didn’t have enough dishes and fruit was sad. Lobby was nice and staff was friendly. We were supposed to stay 5 nights but checked out after one and went elsewhere. Not a great part of town either.
Stayed 6 nights in Feb 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
Pool was unsafe, no steps out just metal ladder not good for seniors with limited arm strength. Also totally unheated in the shade so too cold to stay in (February visit). One ladder was loose as well.
Stayed 3 nights in Feb 2025