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Hotel Description

A family-friendly stay in the heart of San Jose awaits you at Holiday Inn San Jose-Aurola. Within steps you'll find Morazan Park and National Park within a 10-minute stroll. Highlights at this hotel include 3 restaurants, a casino, and an indoor swimming pool.

You can enjoy LED TVs with digital channels, and all 195 soundproofed rooms feature free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include soaking tubs and free toiletries, while premium linens invite a good night's rest. Coffee/tea makers, free local calls, and safes are also available.

The fine-dining restaurant, El Mirador " Formal Rest", serves international cuisine and is open for dinner. La Palma Bar is the hotel's own bar. 32292 square feet (3000 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Carmen hotel, you'll be 2.5 km (1.6 mi) from San Pedro Mall and 2.9 km (1.8 mi) from University of Costa Rica.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$122* Per night/room 23 Apr. - 24 Apr.

Room, 1 Single Bed, Non Smoking (Wheelchair)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

Holiday Inn San Jose-Aurola offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A casino, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Holiday Inn San Jose-Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking and valet parking are available. This 3.5-star San Jose hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 1986
  • Casino
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (18.4 km / 11.4 mi)
  • Train station: San Jose Atlantic Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Holiday Inn San Jose-Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

El Mirador " Formal Rest" - This fine-dining restaurant specializes in international cuisine and serves dinner only.

Tropicana Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

La Palma Bar - Onsite bar. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Food and beverage purchases at this property are subject to a 10% service charge.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Property Registry Number – 18
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CRC 6500 and CRC 8200 per person (approximately)
  • Airport shuttle fee: CRC 38150 per vehicle (one-way)
  • Airport shuttle fee per child: CRC 38150.00 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Jose-Aurola
  • Holiday Inn Jose-Aurola Hotel
  • Holiday Inn Jose-Aurola Hotel San
  • Holiday Inn San Jose-Aurola
  • San Jose-Aurola Holiday Inn
  • Holiday Inn San Jose Aurola Hotel San Jose
  • Holiday Inn San Jose Downtown Aurola Costa Rica
  • Holiday Inn San Jose-Aurola Hotel San Jose
  • Holiday Inn San Jose-Aurola Hotel
  • Holiday Inn San Jose-Aurola San Jose
  • San Jose Aurola San Jose
  • Holiday Inn San Jose Aurola
  • Holiday Inn San Jose-Aurola Hotel
  • Holiday Inn San Jose-Aurola San Jose
  • Holiday Inn San Jose Aurola an IHG Hotel
  • Holiday Inn San Jose-Aurola Hotel San Jose

You should know

  • Holiday Inn San Jose-Aurola offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 5:30 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.