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DoubleTree by Hilton Cariari - San Jose Costa Rica

4.0 star property
Family-friendly hotel with full-service spa and casino

Photo gallery for DoubleTree by Hilton Cariari - San Jose Costa Rica

Exterior
Exterior
Lobby
Terrace/patio
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Pool
The current price is AU$186
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Autopista Grl. Canas, Cruce San Antonio, San Antonio Belen Intersection, La Asunción
  • Plaza Real Cariari
    ‪6 min walk‬
  • Costa Rica Convention Center
    ‪10 min walk‬
  • Multiplaza Mall Escazu
    ‪8 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪8 min drive‬

Room options

View all photos for 2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 145 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Balcony

Executive Room, 2 Double Beds, Balcony | View from room

Executive Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedrooms Master Suite, Business Lounge Access

2 Bedrooms Master Suite, Business Lounge Access

2 Bedrooms Master Suite, Business Lounge Access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Hairdryer
Bathrobes
  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Business Lounge Access

Junior Suite, Business Lounge Access

Junior Suite, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club lounge access

Executive Room, Business Lounge Access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room with Balcony, Business Lounge Access

Executive Room with Balcony, Business Lounge Access

Executive Room with Balcony, Business Lounge Access

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bathrobes
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Jetted bath
Shower/bath combination
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

About the area

La Asunción

A family-friendly stay in La Asunción awaits you at DoubleTree by Hilton Cariari - San Jose Costa Rica. You'll be steps from Cariari Bowling Center and 4.8 km (3 mi) from Oxígeno Human Playground. Highlights at this hotel include a full-service spa, a casino and a restaurant. .A day of pampering at Mioderma can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Las Tejas, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 14000 square feet (1301 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 4-property class Ciudad Cariari hotel include City Mall and National Theater.

What's nearby

  • Plaza Real Cariari - 6 min walk - 0.6 km
  • Costa Rica Convention Center - 10 min walk - 0.8 km
  • Multiplaza Mall Escazu - 8 min drive - 4.5 km
  • National Stadium of Costa Rica - 9 min drive - 9.2 km
  • Avenida Escazú Shopping Center - 9 min drive - 5.9 km

Getting around

  • San Antonio de Belen Station - 9 min drive
  • San José (SJO-Juan Santamaría Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪Deck Cafe - ‬1 min walk
  • ‪C Lounge - ‬4 min walk
  • ‪El Novillo Alegre - ‬4 min walk
  • ‪La Focaccia di Martino - ‬4 min walk

About this property

DoubleTree by Hilton Cariari - San Jose Costa Rica

Family-friendly hotel with full-service spa and casino
DoubleTree by Hilton Cariari - San Jose Costa Rica offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A casino, a children's pool, and a 24-hour fitness centre are also featured at the family-friendly DoubleTree by Hilton Cariari - San Jose Costa Rica. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 4-star La Asunción hotel.

  • 1 building
  • 222 guestrooms or units
  • 2 levels
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1973
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 accommodations with MP3 docking stations and DVD players. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This La Asunción hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mioderma. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Las Tejas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 gaming tables
  • 7 slot machines
  • Billiards/pool table
  • Casino (3,767 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 28.25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.95 per night.
  • Cots (infant beds) are available for USD 16.95 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 28.25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 16.95 per night
  • Rollaway bed fee: USD 16.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Cariari Jose
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Cariari - San Jose Costa Rica?

DoubleTree by Hilton Cariari - San Jose Costa Rica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Cariari - San Jose Costa Rica?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Cariari - San Jose Costa Rica on 14 Sept 2025 start from AU$186.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, DoubleTree by Hilton Cariari - San Jose Costa Rica has a free self car park.

Is there a spa on site at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, Mioderma is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does DoubleTree by Hilton Cariari - San Jose Costa Rica have a pool?

Yep, and guests love it! DoubleTree by Hilton Cariari - San Jose Costa Rica has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is DoubleTree by Hilton Cariari - San Jose Costa Rica family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Cariari - San Jose Costa Rica is a hit with families.

Does DoubleTree by Hilton Cariari - San Jose Costa Rica serve breakfast?

Yep, visitors are hooked on the buffet brekkie here! Available daily from 6 AM to 10 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, there's a free airport shuttle that runs from 4:00 AM - 1:00 AM on request.

Is there a bar or restaurant at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Cats and dogs are welcome at DoubleTree by Hilton Cariari - San Jose Costa Rica, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Is there a golf course on site at DoubleTree by Hilton Cariari - San Jose Costa Rica?

There is a golf course next to DoubleTree by Hilton Cariari - San Jose Costa Rica.

DoubleTree by Hilton Cariari - San Jose Costa Rica Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 187 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Stayed 13 nights in May 2025

10/10 Excellent

Lourdes, Sebring

Liked: Cleanliness, amenities, property conditions & facilities
Love the people. Everyone was professional and exceptional customer service skills
Stayed 6 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ranfis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025

8/10 Good

Raymonde

Stayed 2 nights in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was truly wonderful. The staff made it the best - Angie, Alejandro, Alex, David. They made this week very special. I highly recommend the indigenous hike, a meal in the nest, the nocturnal tour and the canyoneering. We were with friends - we were two adult women and two 1; year old daughters. We felt so safe and loved every minute!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great staff
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hospitality and the ambiance of the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Ronald, Flagler Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are incredible.
Stayed 1 night in Apr 2025

10/10 Excellent

KENNETH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Onix, Manati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big rooms and clean hotel also restaurant or en late and rooms service big pool area with bar
Stayed 1 night in Apr 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful indoor/outdoor property, lush grounds, quiet rooms with good air conditioning. Perfect place to stay near the airport.
Stayed 1 night in Apr 2025

8/10 Good

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with spacious rooms. Nice poolside breakfast buffet. Overall solid accommodations.
Stayed 1 night in Apr 2025

10/10 Excellent

ALBERTO

Stayed 1 night in Apr 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was very aloof in general. The workers at the front of the property did not greet me when I walked in. They looked at me when I drove up then continued to talk amongst themselves. The check in person also seemed uninterested in me when I asked her any questions. It took me 20 minutes to get a beer at the pool bar with one person in front of me who had ordered a beer also. The property itself was very nice. Room was nice, pool was nice. I can['t say anything bad about the site. There was ample restaurants across the street which gave us many options for food. My only disappoint was the staff
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with gym pool and casino
Stayed 1 night in Apr 2025

2/10 Terrible

Scott

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This is the second time we've stayed at this hotel, we decided to give it the benefit of the doubt based upon our first experience since we liked the pool. Once again, we were put in a room that smelled mouldy, and my wife woke up with a sore throat. The food at the restaurant was once again horrible... they didn't even have bacon for the breakfast buffet, and at dinner I was the worst tuna steak I've ever had! My wife reminded.me.that the dinner was bad the last time we were here as well. No one came to check on our food, and when I explained my concern at checkout, the person at the desk was not empowered to remove the charge for the me. He took my email and assured me I would hear from someone, but the same thing happened last time, and I never heard from anyone. We travel to Costa Rica often, this will likely be the last time we stay at this hotel unless.they make some effort to make things right.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. The bed was very comfortable and we loved the pool. Both the night we checked in and the next morning there was no hot water in the shower.
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place nearby airport and offered accessible transportation to and from the airport. The staff at the entrance were friendly and greeted us warmly. The waiter Carlos at the hotel restaurant was also polite and kind in telling us about areas to visit and the different food options available.
Stayed 5 nights in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place to book

My flight was canceled from Ft. Lauderdale to San Jose on 04/08/25, disrupting my entire trip to Costa Rica. I phoned the hotel on the 15th to cancel a reservation for the 21st (a week in advance) and was told NO REFUNDS. The flight cancelation was totally not my fault and beyond my control but they opted to keep my money. Greed and lack of any empathy. Stay away from this place!!
Stayed 1 night in Apr 2025

10/10 Excellent

Erez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent excellent service
Stayed 4 nights in Apr 2025