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DoubleTree by Hilton Cariari - San Jose Costa Rica

4.0 star property
Family-friendly hotel with a full-service spa, steps from Cariari Bowling Center

Photo gallery for DoubleTree by Hilton Cariari - San Jose Costa Rica

Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Exterior
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
The current price is AU$219
includes taxes & fees
15 Feb - 16 Feb

Explore the area

View map
Autopista Grl. Canas, Cruce San Antonio, San Antonio Belen Intersection, La Asunción
  • Place, Cariari Bowling Center
    ‪3 min walk‬
  • Place, Plaza Real Cariari
    ‪6 min walk‬
  • Place, Costa Rica Convention Center
    ‪8 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Balcony

Executive Room, 2 Double Beds, Balcony | View from room

Executive Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bathrobes
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedrooms Master Suite, Business Lounge Access

2 Bedrooms Master Suite, Business Lounge Access

2 Bedrooms Master Suite, Business Lounge Access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
2 bedrooms
Shower/bath combination
Private bathroom
  • Garden view
  • 92 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Business Lounge Access

Junior Suite, Business Lounge Access

Junior Suite, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Hairdryer
  • Garden view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Shower/bath combination
  • Garden view
  • 145 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room with Balcony, Business Lounge Access

Executive Room with Balcony, Business Lounge Access

Executive Room with Balcony, Business Lounge Access

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(53 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, Club lounge access

Executive Room, Club lounge access

Executive Room, Club lounge access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Executive Lounge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

La Asunción

A family-friendly stay in La Asunción awaits you at DoubleTree by Hilton Cariari - San Jose Costa Rica. You'll be steps from Cariari Bowling Center and 4.8 km (3 mi) from Oxígeno Human Playground. Highlights at this hotel include a full-service spa, a casino and a restaurant. .A day of pampering at Mioderma can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Las Tejas, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 14000 square feet (1301 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free airport shuttle. .Places within a 15-minute drive of this 4-property class Ciudad Cariari hotel include City Mall and National Theater.

What's nearby

  • Cariari Bowling Center - 3 min walk - 0.3 km
  • Cariari Golf Course - 5 min walk - 0.4 km
  • Plaza Real Cariari - 6 min walk - 0.6 km
  • Casino Fiesta Heredia - 8 min walk - 0.7 km
  • Costa Rica Convention Center - 8 min walk - 0.7 km

Getting around

  • San Antonio de Belen Station - 9 min drive
  • San José (SJO-Juan Santamaría Intl.) - 16 min drive

Restaurants

  • ‪Deck Cafe - ‬1 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪El Novillo Alegre - ‬4 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪Splash Bar - ‬8 min walk

About this property

DoubleTree by Hilton Cariari - San Jose Costa Rica

Family-friendly hotel with a full-service spa, steps from Cariari Bowling Center
DoubleTree by Hilton Cariari - San Jose Costa Rica offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 9 meeting rooms, and coworking spaces are available. Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A casino, a children's pool, and a 24-hour fitness centre are also featured at the family-friendly DoubleTree by Hilton Cariari - San Jose Costa Rica. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 4-star La Asunción hotel.

  • 1 building
  • 222 guestrooms or units
  • 2 levels
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 1973
  • Casino
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 accommodations with DVD players and laptop-compatible safes. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This La Asunción hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mioderma. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Las Tejas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 gaming tables
  • 7 slot machines
  • Billiards/pool table
  • Casino (3,767 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 28.25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.95 per night.
  • Cots (infant beds) are available for USD 16.95 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Pet fee: USD 28.25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 16.95 per night
  • Rollaway bed fee: USD 16.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Cariari Jose
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Cariari - San Jose Costa Rica?

DoubleTree by Hilton Cariari - San Jose Costa Rica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Cariari - San Jose Costa Rica?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Cariari - San Jose Costa Rica on 15 Feb 2026 start from AU$219.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, DoubleTree by Hilton Cariari - San Jose Costa Rica has a free self car park.

Is there a spa on site at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, Mioderma is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does DoubleTree by Hilton Cariari - San Jose Costa Rica have a pool?

Yep, and guests love it! DoubleTree by Hilton Cariari - San Jose Costa Rica has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is DoubleTree by Hilton Cariari - San Jose Costa Rica family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Cariari - San Jose Costa Rica is a hit with families.

Does DoubleTree by Hilton Cariari - San Jose Costa Rica serve breakfast?

Yep, visitors are hooked on the buffet brekkie here! Available daily from 6 AM to 10 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, there's a free airport shuttle that runs from 4:00 AM - 1:00 AM on request.

Is there a bar or restaurant at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Cariari - San Jose Costa Rica?

Cats and dogs are welcome at DoubleTree by Hilton Cariari - San Jose Costa Rica, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

Is there a golf course on site at DoubleTree by Hilton Cariari - San Jose Costa Rica?

There is a golf course next to DoubleTree by Hilton Cariari - San Jose Costa Rica.

DoubleTree by Hilton Cariari - San Jose Costa Rica Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1009 reviews
Rating 8 - Good. 196 out of 1009 reviews
Rating 6 - Okay. 88 out of 1009 reviews
Rating 4 - Poor. 34 out of 1009 reviews
Rating 2 - Terrible. 33 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deshanna

Stayed 1 night in Nov 2025

8/10 Good

mark

Stayed 1 night in Nov 2025

10/10 Excellent

Bonny, Sacramento

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and friendly checkin, room is a little musty but to be expected from humid climates. Nice hotel and close to airport after long travel day.
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff - we had difficulty accessing the WiFi at the hotel, but the staff contacted their technical support to make sure we were able to use the WiFi.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Oct 2025

10/10 Excellent

lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would return

I will say this hotel was amazing the Homewood across street had some difficulty there but this one location is perfect next to food other than the hotel, a pharmacy and a grocery store all one min walk. Area was great and hotel was beautiful staff amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, came with cookies, looks beautiful and allowed early check in!
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel near the airport with a beautiful pool area. We had difficulty accessing WiFi on our iPhones, but the front desk staff were incredibly helpful and got us connected. We were a bit disappointed with the quality of the food in the restaurant, but our standard king bed room was spacious and comfortable. High praise for the entire staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Blanca Maricela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, food and drinks at the restaurant were amazing only thing that was missing was a bartender at the swim up pool bar neither of the days we were there.
Stayed 2 nights in Sep 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Paola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AirPort shuttle every hour, very clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Teddy, Montebello

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar, Chino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Sep 2025

10/10 Excellent

Paola

Stayed 2 nights in Jul 2025

6/10 Okay

Kejuan

PROS: This facility is beautiful, and the rooms are nice! The rates are good. The pool is gorgeous. The cookies are great. The food at the restaurant is good, and the servers are friendly. The meals average about $20USD per person per meal. Free coffee/tea in room This DoubleTree offers roundtrip shuttle to/from the airport. The shuttle van picks up near the third bridge in the ground transportation area. Please bring cash to tip the driver, and FIRMLY DECLINE the taxi hustlers waiting for newly arrived travelers. CONS: No fridge in the room. No complimentary bottles of water in the room. No microwave in the room. It can be requested during/after check-in. The plates from the restaurant don’t fit in the microwave. If you visit San Josè, and plan to participate in the “things to do” activities advertised by Expedia, I’d suggest lodging downtown instead as it is the meeting place for most activities. Otherwise, one roundtrip taxi fare to/from the downtown San José area was about $50USD (not including tip). Downtown is about 10mins away, but due to traffic can take about 30-40mins to arrive at the destination. SAFETY: I would not recommend San Josè for single, female travelers/solo travelers, female travelers with no males present. I noticed some things about the city/area and airport shuttle experience that reminded me of the movie TAKEN. For this reason, I’d suggest traveling with no less than a party of 5 people and/or at least one MALE traveler!
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Mattias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Lorraine, Kerikeri

Travelled with family
Disliked: Property conditions & facilities
The staff at checkin were great. The airport shuttle is convenient. There’s a food mart across the road, with a couple of restaurants. The club lounge not worth it, service poor, only selection was a couple of apples, selection of nut bars and terrible pastries, “McDonald type machine” for fizzy drinks and coffee. Not worth the money. The dining selection no better, season less and tasteless food. Cherry on top was the toilet/ WC blocked three times in two days. Other patriots complained of blocked toilets as well!- infrastructure seriously needs an update! Could not regulate the aircon, had to get the technician to switch it off. Would not recommend this hotel at all.
Stayed 4 nights in Aug 2025

8/10 Good

joyce m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT MINI RESORT ACCOMMODATIONS

Older hotel, but updated to accompany guests with a restaurant, bar, pool, stores, like a mini resort , service was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinien!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bylinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Brad Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing! I staff was knowledgeable and service was exceptional. The grounds are beautiful and clean. Highly recommend staying here. Terri K
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Stayed 1 night in Aug 2025

10/10 Excellent

Chitra

Liked: Cleanliness, staff & service, property conditions & facilities
the rainforest look
Stayed 3 nights in Aug 2025