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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Lobby
Aerial view
Garden
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Place, Juan Santamaría Park
    ‪6 min walk‬
  • Place, City Mall
    ‪19 min walk‬
  • Place, Parque Viva
    ‪10 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪3 min drive‬

Room options

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom

Classic Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)

Highlights

Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Daily housekeeping
In-room massage
Wardrobe
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Ceiling fan
Blackout curtains
Hairdryer
2 bathrooms
Daily housekeeping
In-room massage
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Ceiling fan
Blackout curtains
Hairdryer
2 bathrooms
Daily housekeeping
In-room massage
Wardrobe
  • Sleeps 2
  • 2 Twin Beds

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About the area

Alajuela

Alajuela City Hotel & Guest House puts you in the heart of Alajuela, steps from Central Park and within a 30-minute stroll of City Mall. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, spa services and laundry facilities. There's also the convenience of self parking. .Sights within a 20-minute drive of this Agonía hotel include Parque Viva and Museum of Costa Rican Art.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Juan Santamaría Park - 6 min walk - 0.6 km
  • Estadio Alejandro Morera Soto - 10 min walk - 0.8 km
  • City Mall - 19 min walk - 1.6 km
  • Parque Viva - 10 min drive - 6.7 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • San José (SJO-Juan Santamaría Intl.) - 8 min drive

Restaurants

  • ‪Cevichera Junior - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café Delicias - ‬2 min walk
  • ‪Soda la Cruz Roja - ‬4 min walk
  • ‪Heladeria Fantasia - ‬2 min walk

About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House. Parking is available for a fee.

This Alajuela hotel is smoke free.

  • 12 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • No smoking on site
Alajuela City Hotel & Guest House offers 12 accommodations with a hairdryer and a ceiling fan. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include a shower. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 10 per night)
  • Secured parking on site (USD 10 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 10 per night
  • Nearby parking fee: USD 10 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 2.26 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

What is the cancellation policy at Alajuela City Hotel & Guest House?

Alajuela City Hotel & Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alajuela City Hotel & Guest House?

Yep, Alajuela City Hotel & Guest House has a secured self car park for USD 10 per night.

Is there a spa on site at Alajuela City Hotel & Guest House?

There's no onsite spa, but this property does offer services like massages.

Is there a free airport shuttle available at Alajuela City Hotel & Guest House?

No, Alajuela City Hotel & Guest House does not offer an airport shuttle service.

What time are check-in & check-out at Alajuela City Hotel & Guest House?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Alajuela City Hotel & Guest House?

No, pets and service animals are not allowed.

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 454 reviews
Rating 8 - Good. 98 out of 454 reviews
Rating 6 - Okay. 24 out of 454 reviews
Rating 4 - Poor. 6 out of 454 reviews
Rating 2 - Terrible. 10 out of 454 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuliya

Stayed 1 night in Jul 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jaila

Couldn’t say enough nice things. The staff is phenomenal! Kind as can be
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph, Hubert

Stayed 1 night in Jul 2025

8/10 Good

Howard

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

Had a very pleasant 2 night stay. Excellent service and the staff were super friendly. Really enjoyed the breakfast. Would gladly stay here again.
Stayed 2 nights in Jul 2025

4/10 Poor

alexander

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Crew very good, Hotel average, area unsafe during the night
Stayed 1 night in Jun 2025

10/10 Excellent

Lilian

Liked: Amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Anuja

Stayed 1 night in May 2025

6/10 Okay

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Such a clean place and beautiful couple . I really enjoyed my stay .
Stayed 1 night in May 2025

8/10 Good

Luanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Stayed 1 night in May 2025

6/10 Okay

Dominic

Stayed 1 night in May 2025

10/10 Excellent

Scott, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Travelled with family
Liked: Amenities
The staff was very helpful and the facility was clean. The breakfast exceeded our expectations.
Stayed 1 night in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

David, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

An

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would say it's more like 4.5 stars. The room was small but spotless and fit our family of 4. Comfortable beds. Check-in was easy and the staff was pleasant and very nice. Breakfast was delicious, and set in a cute little courtyard. We easily took an Uber to the airport for a reasonable cost. The cons: no A/C, so we opened the window, but there were no screens so I got bug bites (just me, no one else) and the cars on the street were kind of noisy. But given the price of the room, you can't complain - you could just put on some bug spray and bring some earplugs if you're a light sleeper!
Stayed 1 night in Mar 2025

4/10 Poor

KARLA, MIAMI

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Madi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025