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The West House Boutique Hotel

Property class: 3

Photo gallery for The West House Boutique Hotel

A room with a bed, a sliding glass door, a potted plant, and a table with flowers.
A hotel room with a bed, a suitcase, a handbag, and a door leading outside.
An outdoor bar area with a marble countertop, potted plants, and a view of the street.
A bar area with a white and orange patterned counter, bar stools, and a refrigerator labeled "SANKET".
A modern kitchen with a dining area, a sofa, and a TV.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
The current price is AU$214
includes taxes & fees
14 Nov - 15 Nov

Explore the area

View map
38 West St, San Ignacio, Cayo District
  • Place, San Ignacio Market
    ‪3 min walk‬
  • Place, San Ignacio & Santa Elena House of Culture
    ‪5 min walk‬
  • Place, Green Iguana Conservation Project
    ‪10 min walk‬
  • Airport, San Ignacio (CYD-Town Airstrip)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A neatly made bed with a wooden headboard, two bedside tables, and a green chair.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

A neatly made bed with white and yellow bedding, a wooden headboard, and a hanging light fixture.

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds

A hotel room with two beds, each with white bedding and a yellow accent. There is a wall-mounted air conditioner and a framed picture of plants above the beds.

Deluxe Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

A neatly arranged bedroom with a large bed, bedside tables, a dresser, and a chair.

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the area

San Ignacio

The West House Boutique Hotel places you in the centre of San Ignacio, within just a 5-minute stroll of San Ignacio Market and within 30 minutes of Cahal Pech Mayan Ruins. Highlights at this hotel include in-room free WiFi and Smart TVs. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .With a stay at this 3-property class San Ignacio hotel, you'll be 12 km (7.5 mi) from Xunantunich Mayan Ruins and 39.7 km (24.7 mi) from Actun Tunichil Muknal Archaeological Reserve.

What's nearby

  • San Ignacio Market - 3 min walk - 0.3 km
  • San Ignacio & Santa Elena House of Culture - 5 min walk - 0.4 km
  • Ajaw Chocolate & Crafts - 8 min walk - 0.7 km
  • Green Iguana Conservation Project - 10 min walk - 0.8 km
  • Branch Mouth - 11 min walk - 1.0 km

Getting around

  • San Ignacio (CYD-Town Airstrip) - 12 min drive

Restaurants

  • ‪The Hive - ‬4 min drive
  • ‪Ko-Ox Han-Nah - ‬5 min walk
  • ‪Urban Brownie Basket - ‬3 min drive
  • ‪The Guava Limb Café - ‬4 min walk
  • ‪Cenaida's - ‬3 min walk

About this property

The West House Boutique Hotel

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and local meal delivery service are also featured at The West House Boutique Hotel. Self parking is free.

This 3-star San Ignacio hotel is smoke free.

  • 9 guestrooms or units
  • Front desk (limited hours)
  • Staff members are multilingual
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The West House Boutique Hotel offers 9 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This San Ignacio hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A hotel with a pool, outdoor seating, and a view of the city at dusk.
Cahal Pech Village Resort
San Ignacio
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 710 reviews
The price is AU$153
includes taxes & fees
29 Oct - 30 Oct
Cahal Pech Village Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 17 August 2026 to 1 February 2027 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60 per night.
  • Cots (infant beds) are not available.

Payment types

  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover and cash.

Property is also known as

The West House Hotel Ignacio
The West House Boutique Hotel Hotel
The West House Boutique Hotel San Ignacio
The West House Boutique Hotel Hotel San Ignacio

Frequently asked questions

What is the cancellation policy at The West House Boutique Hotel?

The West House Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The West House Boutique Hotel?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at The West House Boutique Hotel on 14 Nov 2026 start from AU$214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The West House Boutique Hotel?

Yep, The West House Boutique Hotel has a free self car park.

What makes The West House Boutique Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The West House Boutique Hotel.

Is there a free airport shuttle available at The West House Boutique Hotel?

No, The West House Boutique Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The West House Boutique Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The West House Boutique Hotel?

No, only service animals are allowed.

The West House Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 81 out of 93 reviews
Rating 8 - Good. 8 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms with very nice balcony. Love the ease to walk to everything in town and the Market. Would definitely stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the middle of everything. Less than 5 min walk to great restaurants and the market.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place in San Ignacio. More modern than other places here. Clean and convenient location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a great location in downtown San Ignacio. You are within walking distance to shops and restaurants. Friendly and helpful staff and clean rooms. There is a nice bar and coffee shop on site. Would stay here again.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and it’s walking distance to restaurants and markets.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great, clean, updated hotel .
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. I enjoyed my stay and the staff was incredible. Overall very impressed with the hotel, service, location, and room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with a nice vibe. There is somebody available 24 hours if want a beer, some ice or chips. Its in a great location in regards to restaurants etc. They have a nice bar and patio on the premises and there's a coffee cafe right below.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, friendly and helpful staff, association with knowledgable local guides, and proximity to restaurants and bars.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, furnished terrace, helpful staff, great location.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, amazing room, and wonderful staff!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel staff great
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
this was a wonderful place to stay.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Small boutique hotel in a great location, walkable to the main town area with the market and other shops/restaurants. Very kind staff and nice rooms. Hopefully they will expand in the future and offer food options.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Carroll at the front desk and bar was wonderful. Nice room and hotel. Good location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and room was exactly as pictured in photos online. Very clean and modern room. Staff were kind and efficient. We'd definitely stay there again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was very nice. Rooms were clean and comfortable. Balcony was nice to have. Excellent location in town. Would stay again
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious, well appointed and comfortable room. Great shower. Hotel staff is very helpful and friendly. The location of the hotel is perfect. Within walking distance of most restaurants
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Safe, clean and very friendly staff. A great downtown spot with walking distance to restaurants. The only downside is no pool but there are plenty of hotels nearby that will do day passes for the pool.
Stayed 2 nights in Feb 2026