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Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property

Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

3 restaurants, lunch, dinner served; Brazilian cuisine
3 restaurants, lunch, dinner served; Brazilian cuisine
Banquet hall
3 restaurants, lunch, dinner served; Brazilian cuisine
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$252
includes taxes & fees
2 May - 3 May

Explore the area

View map
Blvd. de Los Heroes, San Salvador, SS, 544
  • Place, Metrocentro
    ‪1 min walk‬
  • Place, Estadio Magico Gonzales
    ‪14 min walk‬
  • Place, Monumento al Salvador del Mundo
    ‪19 min walk‬
  • Airport, San Salvador (SAL-El Salvador Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

9.0 out of 10
Wonderful
(60 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Club lounge access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

About the area

San Salvador

Real InterContinental San Salvador at Metrocentro Mall by IHG puts you in the heart of San Salvador, connected to a shopping centre and within a 20-minute stroll of Metrocentro and Colonia Médica Gastroclinic. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to InterContinental Spa can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Faisca do Brasil, serves Brazilian cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, sauna and pool loungers. 17244 square feet (1602 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Colonia Miramonte hotel, you'll be 1.8 km (1.1 mi) from Monumento al Salvador del Mundo and 3.2 km (2 mi) from Catedral Metropolitano.

What's nearby

  • Metrocentro - 1 min walk - 0.1 km
  • Cuscatlan Park - 14 min walk - 1.2 km
  • Estadio Magico Gonzales - 14 min walk - 1.2 km
  • Colonia Médica Gastroclinic - 16 min walk - 1.4 km
  • Monumento al Salvador del Mundo - 19 min walk - 1.6 km

Getting around

  • Cuscatlan International Airport (SAL) - 45 min drive

Restaurants

  • ‪Pueblo Viejo - ‬5 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Juan Valdez Metrocentro - ‬5 min walk
  • ‪Picasso - ‬1 min walk
  • ‪KFC - Metrocentro - ‬3 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

Real InterContinental San Salvador at Metrocentro Mall by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 17244 square feet (1602 square metres) and includes a conference centre. A sauna, spa services, and a terrace are also featured at the luxury Real InterContinental San Salvador at Metrocentro Mall by IHG. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star San Salvador hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 17244 sq ft of conference space
  • 1602 sq. m of conference space
  • Built in 1972
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Real InterContinental San Salvador at Metrocentro Mall by IHG offers 226 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 39-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

InterContinental Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 22 for adults and USD 15 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Faisca do Brasil
  • Nau Lounge
  • Picasso

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (17,244 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1972
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 29.5 per night.
  • Cots (infant beds) are available for USD 29.5 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

What is the cancellation policy at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Real InterContinental San Salvador at Metrocentro Mall by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Real InterContinental San Salvador at Metrocentro Mall by IHG?

As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Real InterContinental San Salvador at Metrocentro Mall by IHG on 2 May 2026 start from AU$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yep, Real InterContinental San Salvador at Metrocentro Mall by IHG has a free self car park.

Is there a spa on site at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yep, InterContinental Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG have a pool?

Real InterContinental San Salvador at Metrocentro Mall by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Real InterContinental San Salvador at Metrocentro Mall by IHG features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Real InterContinental San Salvador at Metrocentro Mall by IHG a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Real InterContinental San Salvador at Metrocentro Mall by IHG.

Is Real InterContinental San Salvador at Metrocentro Mall by IHG family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that Real InterContinental San Salvador at Metrocentro Mall by IHG is a hit with families.

Are there hot tubs in the rooms at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Real InterContinental San Salvador at Metrocentro Mall by IHG serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Real InterContinental San Salvador at Metrocentro Mall by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Real InterContinental San Salvador at Metrocentro Mall by IHG?

No, pets and service animals are not allowed.

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1000 reviews
Rating 8 - Good. 144 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since I had room 302, the noise was constant people going in and out the stairs way
Stayed 14 nights in Dec 2025

4/10 Poor

Gabriel

Stayed 8 nights in Dec 2025

8/10 Good

juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good service, good food, clean place. They can do better in quesadillas, pan Frances more choices in locals cheeses more fresh squish juices and Beter crust pitsaws, i did like the sushi .
Stayed 6 nights in Nov 2025

10/10 Excellent

Keilin

Stayed 1 night in Dec 2025

10/10 Excellent

Hilsia

Liked: Cleanliness, amenities, property conditions & facilities
Staff go above and beyond to make you feel welcomed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice every body
Stayed 2 nights in Dec 2025

10/10 Excellent

Pablo Alberto

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa Monik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing , 10/10!! Will be going back!
Stayed 3 nights in Dec 2025

6/10 Okay

Sandra, Montebello

Travelled with family
Liked: Cleanliness, amenities
The staff was friendly. The room needs upgrading , the lumpy bed and the flooring were not what I expected when I booked this hotel and upgraded to a suite .
Stayed 6 nights in Dec 2025

6/10 Okay

Hector Rafael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very worn down (old towels and the flooring in the room was "broken") The staff was very helpful
Stayed 1 night in Dec 2025

2/10 Terrible

Edith

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself was very nice and the location was great, which made getting around very easy. The room was clean and comfortable, and overall the property is maintained. That said, I was disappointed with how my booking was handled. When I checked in, I asked whether any upgrades were available since I am a Platinum Orbitz customer and Orbitz listed this hotel as a VIP partner. I was told the hotel has no connection with Orbitz and that they “just do bookings,” which left me unsure whether this was an Orbitz issue or simply a lack of willingness by the hotel to extend any perks to guests who book through third-party sites. The interaction felt dismissive and gave the impression that guests who book through Orbitz are treated differently. Another major issue was noise. I stayed on the 4th floor and there was a loud rock concert or event on the main (1st) floor that was clearly audible in my room until around 11:30 PM. I was traveling with a toddler, and this was extremely inconsiderate. If the noise carried to the 4th floor, I can’t imagine how disruptive it must have been for guests on the 2nd or 3rd floors. Breakfast was an additional fee, but I will say it was very good & worth it from a quality standpoint. Overall, the hotel itself is nice & in a great location, but the guest experience;particularly for fams and for those booking through Orbitz needs improvement. Better communication around third-party bookings and consideration for quiet hours would go a long way
Stayed 1 night in Dec 2025

10/10 Excellent

Ivan Quintana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable beds, great location, you could park your car in a huge garage or have use the valet servjces fo $5/day.
Stayed 2 nights in Dec 2025

2/10 Terrible

Sindy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Last minute booking, check in was easy but the rooms weren’t clean, small and mold . Pool side small bar wasn’t open
Stayed 1 night in Dec 2025

10/10 Excellent

Julian, Pasco

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff. Room was clean, amenities are great also.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so great. The breakfast is top tier!
Stayed 3 nights in Dec 2025

6/10 Okay

BLANCA

Stayed 1 night in Dec 2025

2/10 Terrible

IRVIN

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
No toilet paper and never answered rhe phone.
Stayed 7 nights in Dec 2025

8/10 Good

christian felipe

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean. The cabinet drawer and doors need updating. Hotel centrally located with a big mall across the street with restaurants and fast food restaurants as well throughout the area. The hotel is very active usually from Saturday through Sunday with all the ball rooms and outside gathering space that they have. Four out of the seven days that we stayed there there was always some type of ballroom activity from weddings to corporate events. Downside the Concierge service is very poor. The concierge personnel was really never there when needed and could not accommodate or recommend anyone else to provide tour service if they were booked. Also not far from the Historic Center where all the action was happening during Christmas holidays. But overall good hotel to stay for the area.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alea

Stayed 2 nights in Dec 2025

10/10 Excellent

Victoria Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast buffet I’ve ever had. Staff was super helpful and friendly.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect condition. Staff super nice and friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Elsa

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 4 nights in Dec 2025

4/10 Poor

Shlomo

I’m disappointed to this beautiful Hotel , I couldn’t believe how dirty it was , everywhere you see dust
Stayed 5 nights in Dec 2025

10/10 Excellent

adan

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 3 nights in Dec 2025