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The Catrina Hotel

2.5 star property
Hotel with free parking, near San Mateo County Event Center

Photo gallery for The Catrina Hotel

Exterior
Exterior
Terrace/patio
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$166
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
2110 S El Camino Real, San Mateo, CA, 94403
  • San Mateo County Event Center
    ‪13 min walk‬
  • Hillsdale Shopping Center
    ‪19 min walk‬
  • San Francisco Bay
    ‪5 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(39 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Mateo

At The Catrina Hotel, you'll be 1.5 km (0.9 mi) from San Mateo County Event Center and 6 km (3.7 mi) from San Francisco Bay. Highlights at this hotel include in-room free WiFi and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include laundry facilities, express check-in and express check-out. There's also the convenience of free self parking. .Sights within a 15-minute drive of this South San Mateo hotel include Kaiser Permanente Redwood City Medical Center and Filoli.

What's nearby

  • San Mateo County Event Center - 13 min walk - 1.1 km
  • Hillsdale Shopping Center - 19 min walk - 1.6 km
  • San Francisco Bay - 5 min drive - 6.5 km
  • Coyote Point Park - 5 min drive - 5.4 km
  • Filoli - 13 min drive - 14.3 km

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Moonbowls - ‬2 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Kaizen Coffee - ‬5 min walk
  • ‪Seapot - ‬4 min walk
  • ‪Pho Element - ‬3 min walk

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • No smoking on site
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.

Languages

English

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  • Restaurant
  • Air conditioning
  • Gym
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

Frequently asked questions

What is the cancellation policy at The Catrina Hotel?

The Catrina Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Catrina Hotel?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at The Catrina Hotel on 21 Aug 2025 start from AU$166.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Catrina Hotel?

Yep, The Catrina Hotel has a free self car park.

Are there any beaches close to The Catrina Hotel?

The closest beach to The Catrina Hotel is Dunes Beach (14.5 km).

Is there a free airport shuttle available at The Catrina Hotel?

No, The Catrina Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Catrina Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 376 out of 799 reviews
Rating 8 - Good. 216 out of 799 reviews
Rating 6 - Okay. 100 out of 799 reviews
Rating 4 - Poor. 48 out of 799 reviews
Rating 2 - Terrible. 59 out of 799 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Wish there was a real person at check in instead of an animated zoom call. Also room does not get good ventilation, felt a bit muggy.
Stayed 1 night in Apr 2025

10/10 Excellent

Eugene

Stayed 1 night in Apr 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ming Han

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Daiki

Stayed 5 nights in Apr 2025

4/10 Poor

kathy

Travelled with partner
Disliked: Amenities, property conditions & facilities
I. Have stayed at this hotel and loved it but this time my room was a little run down and the bed wasn’t comfortable it was very hard and it said online there are coffee makers in the room but not true and the tv you had to use your apps like your Netflix account..I will not be staying there never again
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

At end of day.

I work in San Mateo occasionally, this place is a perfect place to lay your head at the end of the day. Wonderful staff. Walkable food options.
Stayed 2 nights in May 2025

10/10 Excellent

Djavan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great old motel…great customer service… it’s been refurbished and beds are comfortable…walkable distance to restaurants, grocery store…incredible water pressure when showering…
Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Travelled with family
Easy check in…friendly staff…comfortable beds…price is right…
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms recently updated
Stayed 1 night in May 2025

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late, 9pm. I had received a door code to enter the lobby and was instructed to use the kiosk for check-in. I will admit at first I was a littl
Stayed 1 night in May 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate and comfortable rooms conveniently located. Catrina staff very friendly and helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Bryan, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with walkable restaurants.
Stayed 5 nights in Apr 2025

2/10 Terrible

Vanwa

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty !!! Just dirty !!!! Dirty shower , hair everywhere , bugs flying , and dead bugs on the walls and ceilings , broken TV remote , TV would come on and off and scroll through channels by itself . (I believe remotes from other rooms coming through to my TV) staff barged in on us twice . Would knock and quickly type in code and try to open our room door ! Just unprofessional and dirty . I would like my money back
Stayed 2 nights in May 2025

4/10 Poor

Sandra, Sacramento

Disliked: Cleanliness, amenities, property conditions & facilities
I've stayed in this facility several times and this time it was not what it used to be. The paint on the walls was peeling, mold in the shower, holes in the ceiling, uneven floorboards, no desk area, no soap at the sink. There was garbage on the floor next to the cans and just overall didn't seem like the place was being kept up. Really disappointed.
Stayed 1 night in May 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Simote

Stayed 2 nights in Apr 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how the property is virtually ran. The property was very quiet. Will definitely stay here anytime I’m in the Bay Area
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

This was our second stay at this hotel and we'll be back. It is literally right across the street from where my partner was working. So convenient! Clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Viktoriya

Stayed 1 night in Apr 2025

6/10 Okay

Will

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it was remodeled on a budget so purely aesthetic. Floor paneling was coming loose, bathroom had no ventilation and had mold in the window ceil. Otherwise comfortable bed and safe grounds.
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean room, conveniently located to current work site and staff helpful and friendly
Stayed 4 nights in Apr 2025