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The Catrina Hotel

2.5 star property
Hotel with free parking, near San Mateo County Event Center

Photo gallery for The Catrina Hotel

Exterior
Terrace/patio
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$150
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
2110 S El Camino Real, San Mateo, CA, 94403
  • Place, San Mateo County Event Center
    ‪13 min walk‬
  • Place, Hillsdale Shopping Center
    ‪19 min walk‬
  • Place, San Francisco Bay
    ‪5 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(44 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory-foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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31 Oct - 1 Nov
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About the area

San Mateo

At The Catrina Hotel, you'll be 1.5 km (0.9 mi) from San Mateo County Event Center and 6 km (3.7 mi) from San Francisco Bay. Highlights at this hotel include in-room free WiFi and Smart TVs. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include laundry facilities, express check-in and express check-out. There's also the convenience of free self parking. .Sights within a 15-minute drive of this South San Mateo hotel include Kaiser Permanente Redwood City Medical Center and Filoli.

What's nearby

  • San Mateo County Event Center - 13 min walk - 1.1 km
  • Hillsdale Shopping Center - 19 min walk - 1.6 km
  • San Francisco Bay - 5 min drive - 6.5 km
  • Coyote Point Park - 5 min drive - 5.4 km
  • Filoli - 13 min drive - 14.3 km

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Moonbowls - ‬2 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Kaizen Coffee - ‬5 min walk
  • ‪Seapot - ‬4 min walk
  • ‪Li's Knife Cut Noodles - ‬8 min walk

About this property

The Catrina Hotel

Hotel with free parking, near San Mateo County Event Center
As a guest of The Catrina Hotel, you'll find a terrace, laundry facilities, and express check-in. WiFi is free in public spaces. Free self parking is available.

This San Mateo hotel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • No smoking on site
The Catrina Hotel offers 57 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature memory foam mattresses. 55-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries.

Similar properties

Exterior
Holiday Inn Hotel & Suites San Mateo-San Francisco SFO by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 1,015 reviews
The price is AU$162
includes taxes & fees
26 Oct - 27 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat (46 centimetre high)
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

Frequently asked questions

What is the cancellation policy at The Catrina Hotel?

The Catrina Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Catrina Hotel?

As of 17 Oct 2025, prices found for a 1-night stay for 2 adults at The Catrina Hotel on 30 Oct 2025 start from AU$149.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Catrina Hotel?

Yep, The Catrina Hotel has a free self car park.

Are there any beaches close to The Catrina Hotel?

The closest beach to The Catrina Hotel is Dunes Beach (14.5 km).

Is there a free airport shuttle available at The Catrina Hotel?

No, The Catrina Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Catrina Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

The Catrina Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 864 reviews
Rating 8 - Good. 231 out of 864 reviews
Rating 6 - Okay. 106 out of 864 reviews
Rating 4 - Poor. 50 out of 864 reviews
Rating 2 - Terrible. 63 out of 864 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Eileen

Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Stayed 1 night in Jul 2025

10/10 Excellent

Loris

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and location of the property is so convenient
Stayed 4 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

May Florence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Bhupat

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed for 4 days and I cked in late , the next day I was away and when I returned to my room at night , the room was not made sheets were not changed , the used towels were not replaced !! Virtual receptionist said that I have to inform them that I need to service everyday and at night , nothing was there ! Un heard of ! And not a good service
Stayed 4 nights in Jul 2025

4/10 Poor

Eric

Travelled with family
No toilet paper and no in person workers to get more from.
Stayed 3 nights in Jul 2025

2/10 Terrible

Matthew

Stayed 2 nights in Jun 2025

10/10 Excellent

Jesselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eileen

Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Stayed 2 nights in Jul 2025

10/10 Excellent

Ying Ze

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a short stay!
Stayed 14 nights in Jun 2025

10/10 Excellent

Vincent, WILMETTE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed for 1 night, everything is fine.
Stayed 1 night in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort

Charming hotel

The hotel looks like it's been recently upgraded. It's pleasant. The rooms are good size. There were a couple of problems with the furniture - one of the cabinet doors was off the hinge and the drawer guide was sticking out. The water in the shower was hot, but not in the sink. It was still a nice place. They have a great outdoor area and are located close to 92 and 101 making it a convenient location.
Stayed 1 night in Jul 2025

8/10 Good

Virginia

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Recent modern remodel, cosy and comfortable. Good sound proofing, hardly heard others. Nice big tv hooked to streaming services, news stations for free. In room coffee maker not working, also had an electric water kettle for tea and coffee in the lobby. Had dog area in the back of the property.
Stayed 2 nights in Jul 2025

8/10 Good

Nicholas Marc David, Whistler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean. Great staff. Old school refurb.
Stayed 4 nights in Jun 2025

6/10 Okay

Priya

Stayed 2 nights in Jun 2025

2/10 Terrible

Allen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a horrible experience! Waited almost 30 minutes for someone working remotely to appear on the screen, then made me wait an additional 10 minutes while he finished doing whatever he was doing. Granted I was checking in after hours. However, no excuse. After another 15 minutes with him fumbling through check in. I was charged twice, he was trying to charge me a third time but I refused and continued to show him the multiple charges hitting my account. After that he gives us a room on the second floor. Allow me to share, I’m disabled, no elevator and struggle with stairs. Pointed out to him I’m disabled, didn’t seem to care. Possible language barrier. Who knows! After another 20 minutes trying to get up the stairs. Ugh! I’m not even going to start with how disgusting the room was!!! I’m not trying to be a “Karen” I totally get what they’re trying to do with this boutique style motel, at best! But come on now. The worst motel possible!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Stayed 1 night in Jul 2025

10/10 Excellent

May Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Marco

Travelled with family
Liked: Amenities
Issues with a/c and virtual check not available at registration time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

It works!

I’ve stayed at the Catrina several times while visiting family in the area. It’s clean, comfortable, affordable and convenient. Checking in, with someone on video is a wee bit dystopian, but it works. I recommend grabbing a bite act Heidi’s Pies nearby for some good old fashioned human interaction
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at Catrina several times, and it is my go-to when visiting family nearby. It’s clean and modern and affordable. The location works well for me, and there’s a ghost kitchen nearby to pickup takeout, or Heidi’s Pies for some good old-fashioned comfort food with lovely human interaction. If you can deal with the virtual front desk (they’re helpful and friendly!) it’s a good place to stay. As a tea drinker, I really appreciate the electric kettle.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yifei

Stayed 2 nights in Jun 2025